Iberostar Waves Tucán - All Inclusive

Photo gallery for Iberostar Waves Tucán - All Inclusive

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Property video
Breakfast buffet
8 restaurants, breakfast, lunch, dinner served; Japanese cuisine
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$360
includes taxes & fees
12 May - 13 May

Explore the area

View map
Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710
  • Place, Piste Cyclable sur Paseo Xaman-Ha
    ‪5 min walk‬
  • Place, Playacar Beach
    ‪6 min walk‬
  • Place, Playacar Golf Club
    ‪16 min walk‬

Room options

Premium Room

8.2 out of 10
Very good
(129 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Oceanfront

8.0 out of 10
Very good
(18 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

8.6 out of 10
Excellent
(35 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Junior Suite, Oceanfront (Beach Access)

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Quadruple Room Premium with Beach View

  • Beach view
  • 35 sq m
  • Sleeps 4

Single Room Premium

  • 35 sq m
  • Sleeps 1

Double Room Premium

  • 35 sq m
  • Sleeps 4

Single Room Premium with Pool View

  • 35 sq m
  • Sleeps 1

Double Room Premium with Pool View

  • 35 sq m
  • Sleeps 4

Suite Junior

  • 38 sq m
  • Sleeps 1

Suite Junior

  • 38 sq m
  • Sleeps 4

Suite Junior with Sea View

  • Sea view
  • 38 sq m
  • Sleeps 1

Suite Junior with Sea View

  • Sea view
  • 38 sq m
  • Sleeps 4

Suite Junior with Sea View

  • Sea view
  • 38 sq m
  • Sleeps 1

Suite Junior with Sea View

  • Sea view
  • 38 sq m
  • Sleeps 4

Single Room Premium with Beach View

  • Beach view
  • 35 sq m
  • Sleeps 1

Double Room Premium

  • 35 sq m
  • Sleeps 4

Quadruple Room Premium

  • 35 sq m
  • Sleeps 4

Premium Room, Beachside

8.6 out of 10
Excellent
(10 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room, Beachside

  • Garden view
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds

Premium Room (Promo)

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Promo)

  • Garden view
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Double Room Premium

  • 35 sq m
  • Sleeps 1

Double Room Premium

  • 35 sq m
  • Sleeps 4

Premium Room (Tropical View)

8.6 out of 10
Excellent
(14 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

  • Beach view
  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Premium with Garden View

  • Garden view
  • Sleeps 4

Single Room Premium with Garden View

  • Garden view
  • Sleeps 1

Room Premium with Garden View

  • Garden view
  • Sleeps 4

Room Premium

  • 35 sq m
  • Sleeps 4

Room Premium

  • 35 sq m
  • Sleeps 1

Room Premium

  • 35 sq m
  • Sleeps 4

Room Premium

  • 35 sq m
  • Sleeps 4

Quadruple Room Premium with Pool View

  • 35 sq m
  • Sleeps 4

Suite Junior

  • 38 sq m
  • Sleeps 4

Suite Junior with Sea View

  • Sea view
  • 38 sq m
  • Sleeps 4

Suite Junior with Sea View

  • Sea view
  • 38 sq m
  • Sleeps 4

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Iberostar Waves Tucán - All Inclusive. You'll be 2.9 km (1.8 mi) from Quinta Avenida and 2.9 km (1.8 mi) from Playa del Carmen Maritime Terminal. Highlights at this all-inclusive property include 8 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, Bonsai, serves Japanese cuisine and is open for dinner. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also the convenience of free self parking. .With a stay at this 4.5-property class Playacar property, you'll be 3.2 km (2 mi) from Playa del Carmen Main Beach and 4.2 km (2.6 mi) from Mamitas Beach.

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 5 min walk - 0.5 km
  • Playacar Beach - 6 min walk - 0.6 km
  • Mahi Golf Course - 16 min walk - 1.4 km
  • Playacar Golf Club - 16 min walk - 1.4 km
  • Mayan Ruins of Playacar - 4 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive

Restaurants

  • ‪rosa roja - ‬5 min walk
  • ‪Viva Wyndham Maya - ‬9 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min walk
  • ‪Cupcake Cafe - ‬6 min walk
  • ‪Festival Grand Buffet - ‬8 min walk

About this property

Iberostar Waves Tucán - All Inclusive

Iberostar Waves Tucán - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Iberostar Waves Tucán - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

This 4.5-star Playa del Carmen property is smoke free.

  • 350 guestrooms or units
  • 3 levels
  • 8 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Iberostar Waves Tucán - All Inclusive offers 350 air-conditioned accommodations with free minibar items and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bonsai
  • La Hacienda
  • Mare Nostrum
  • Tulum
  • Uxmal Restaurante

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • No lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Iberostar Waves Tucán - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Iberostar Tucan
Iberostar Tucan All inclusive
Iberostar Tucan All inclusive Playa del Carmen
Iberostar Tucan Playa del Carmen
Tucan Iberostar
Iberostar Playa Del Carmen
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
Iberostar Tucan Mexico
Iberostar Tucan Quetzal
Playa Del Carmen Iberostar
Iberostar Tucan All inclusive All-inclusive property
Iberostar Tucan inclusive l C
Iberostar Tucan All inclusive
Iberostar Tucán All inclusive
Iberostar Waves Tucán All Inclusive
Iberostar Waves Tucán - All Inclusive Playa del Carmen
Iberostar Waves Tucán - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Iberostar Waves Tucán - All Inclusive?

Iberostar Waves Tucán - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Iberostar Waves Tucán - All Inclusive?

As of 8 May 2026, prices found for a 1-night stay for 2 adults at Iberostar Waves Tucán - All Inclusive on 12 May 2026 start from AU$360, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Iberostar Waves Tucán - All Inclusive?

Yep, Iberostar Waves Tucán - All Inclusive has a free self car park.

Are there any beaches close to Iberostar Waves Tucán - All Inclusive?

Yep, Iberostar Waves Tucán - All Inclusive is a short 12-minute walk from Playacar Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Iberostar Waves Tucán - All Inclusive?

Yep, there is an onsite spa at Iberostar Waves Tucán - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Iberostar Waves Tucán - All Inclusive have a pool?

Yep, and guests love it! Iberostar Waves Tucán - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Iberostar Waves Tucán - All Inclusive?

Iberostar Waves Tucán - All Inclusive features 2 beach bars, 4 outdoor pools and a full-service spa.

Is Iberostar Waves Tucán - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Iberostar Waves Tucán - All Inclusive is a hit with families.

Is there a free airport shuttle available at Iberostar Waves Tucán - All Inclusive?

No, Iberostar Waves Tucán - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Waves Tucán - All Inclusive?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Iberostar Waves Tucán - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Iberostar Waves Tucán - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Iberostar Waves Tucán - All Inclusive?

There isn't one on site, but Mahi Golf Course is a short 17-minute walk away.

Iberostar Waves Tucán - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1005 reviews
Rating 8 - Good. 265 out of 1005 reviews
Rating 6 - Okay. 87 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Bernd

Stayed 2 nights in Jan 2026

10/10 Excellent

Alejandra

Stayed 5 nights in Dec 2025

10/10 Excellent

Matthew

This is our second stay at Iberostar Tucan
Stayed 7 nights in Jan 2026

4/10 Poor

Susan

Travelled with family
Liked: Cleanliness
This stay was disappointing mainly due to food poisoning experienced by 2 members of our party. Hotel claimed no one else had it and unless a Dr said it was food poisoning they would take no responsibility but we spoke to many other guests that also had someone in their party also fall ill. Animals at hotel are the best part and the hotel is very clean.
Stayed 5 nights in Dec 2025

10/10 Excellent

Emma

Travelled with family and small children
Liked: Amenities
Fantastic beach
Stayed 7 nights in Dec 2025

10/10 Excellent

Jason, Short Hills

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was polite and helpful.
Stayed 9 nights in Dec 2025

4/10 Poor

irina

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Why people rank it 5 stars? The rooms are very outdated! You have only 1 outlet in the room and even that is by the TV. You unplug the Lamp and you use the charger. Absolutely no charges by the bed. The room is pretty small and the bathroom is super small. We traveled with 2 small children and it was very difficult to take a shower and use the bathroom or sink all the same time. If someone is at the sink - don’t open the door you’ll hit the person. If someone is using the toilet don’t open the door you’ll literally slam the door in their face. The shower is super small and claustrophobic, the lights are very small, yellow and just not enough. There is no shelf or space to place any of your shampoos or anything. The toilet clogged twice. There is no service by the pool or the beach area. No one will bring you any drinks, you have to go wait in line and get your drink. The entertainment could be better. All the entertainment ends at 10.30. For Xmas Eve entertainment the organizers were selling bottles of alcohol which would allow you to sit at the table. The bottle prices started at $120 US dollars and if you didn’t buy one you were meant to sit on the sides of the theater area. Once the show started more than 30 tables were empty but the organizers still didn’t allow anyone to sit and if someone attempted to do so they would be asked to move out of the area to the side.
Stayed 8 nights in Dec 2025

10/10 Excellent

Brent Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had to get the AC adjusted after the first night. Worked fine after that. Did not spend time at the pools - Just used the beach. Swimming in the ocean was great. Meals at buffet were good. Great afternoon snorkeling tour with the on-site company. Some good bird watching down by lovers beach and along the street outside the resort. Best birding if you can arrange it is at the golf course. Hotel staff were helpful and pleasant throughout the stay. We really enjoyed the evening violinist. Beds were comfortable and room was kept clean.
Stayed 9 nights in Dec 2025

8/10 Good

Gabriella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, rooms were clean and tidy.
Stayed 8 nights in Nov 2025

8/10 Good

Myra

Liked: Cleanliness, staff & service
Great food and many restaurant options on site. Beach is beautiful. Rooms need a facelift but supposedly the hotel is closing Spring 2026 - Fall 2026 to upgrade the rooms. Drink varieties are a bit limited...but we didn't leave thirsty. I would stay there again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Zahra Sadat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and welcoming, the area was nice, and the food options and quality were good. The only downside was that the beach gets very crowded—if you don’t go early in the morning, it’s hard to find a spot.
Stayed 7 nights in Dec 2025

10/10 Excellent

yael

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 5 nights in Dec 2025

10/10 Excellent

Claudia, Houston

Stayed 6 nights in Nov 2025

8/10 Good

Elvira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Some pools were not so clean. The rooms are very outdated. The room gets very muggy and hot at night. So muggy the sheets and our clothes would feel wet. It smelled like mold/mildew in the room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Pierre Dominik

Stayed 5 nights in Dec 2025

10/10 Excellent

Gaye

Stayed 7 nights in Dec 2025

8/10 Good

Robert A

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds and super clean resort. The staff were all amazing. The room needs to be updated . The bathroom door opens up inside the bathroom and in the way of the sink. If you want to keep it open to just curl your hair or to let steam out when showering you can’t get bye it easily. The giant ceiling fan has only one setting. On or off. AC was locked down and set at 19 degrees Celsius but wouldn’t circulate through the room unless the fan was on high speed. No other setting. It was hard to sleep because the fan blows so hard. Need a medium and low setting or better cool air conditioning. Drinks were good and we had a good quality of liquor to choose from. Great entertainment during the day and evening in the theater. Good food and plenty of options. Did not do specialty restraints as we forgot to attend as we were having so much fun.
Beautifully decorated for the holidays.
Wildlife everywhere.
Turn left here to arrive at the pools  and beach!
Where the goldfish sleep around midnight walking home from late night snack bar.
Stayed 6 nights in Dec 2025

8/10 Good

john

Liked: Staff & service, amenities
Staff was excellent.
Stayed 6 nights in Dec 2025

10/10 Excellent

Donald Brian

Stayed 10 nights in Dec 2025

10/10 Excellent

Ashlynn

Stayed 4 nights in Dec 2025

8/10 Good

Julia, Lexington

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Iberostar Waves Tucán – All Inclusive is a beautifully designed beachfront resort set within lush tropical gardens, offering a unique blend of comfort and nature. The property features expansive greenery, winding pathways, and on-site wildlife, creating a serene, eco-inspired atmosphere. Guests enjoy excellent hotel facilities, multiple swimming pools, and direct beach access. Dining is a standout, with generous buffet selections and specialty restaurants offering diverse, high-quality cuisine to suit a wide range of tastes. This resort delivers a well-rounded, relaxed all-inclusive experience in an exceptional natural setting.
Stayed 6 nights in Dec 2025

10/10 Excellent

Diana

Stayed 7 nights in Dec 2025

10/10 Excellent

Dori

Stayed 7 nights in Nov 2025

10/10 Excellent

Maxim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and nature was amazing.
Stayed 6 nights in Dec 2025

8/10 Good

Tony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property grounds. Main pool does not have a swim up bar and no service, had to get out to go get drinks. The resort credit is not a real credit should be advertised as coupons for the resort. You can only use a little bit of the credit at certain places. The property raises prices if you use the credit. We were offered a massage from one of the employees for $128 and when we mentioned what the cost would be with the credit was told she would have to raise the price to $150 and we could get $25 off.
Stayed 4 nights in Dec 2025