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Iberostar Waves Tucán - All Inclusive

An aerial view of a resort with a large swimming pool, beach, and palm trees.

A spacious dining area with high ceilings, wicker furniture, and a central bar.

A couple dining at a beachside restaurant with wicker chairs and thatched umbrellas.

A resort with a beach, a swimming pool, and thatched-roof structures.

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking included
Free Wi-Fi

Explore the area

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710

Place, Piste Cyclable sur Paseo Xaman-Ha
‪5 min walk‬
Place, Playacar Beach
‪6 min walk‬
Place, Playacar Golf Club
‪16 min walk‬

Room options

A modern hotel room with two beds, a balcony, and a view of greenery.

Premium Room

Very good

Garden view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed
Free Wi-Fi

A modern hotel room with a large bed, a ceiling fan, a balcony with a view, and a decorative wall.

Junior Suite

Exceptional

Garden view
38 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

A balcony with wicker furniture overlooking a beach with palm trees and the ocean.

Junior Suite, Oceanfront

Very good

Ocean view
38 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed
Free Wi-Fi

A balcony with wicker chairs and a table, overlooking a pool area with thatched-roof structures and lush greenery.

Premium Room (Near Pool)

Excellent

Garden view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed
Free Wi-Fi

Premium Room

Very good

Garden view
35 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite

Exceptional

Garden view
38 sq m
1 bedroom
Sleeps 1
1 King Bed
Free Wi-Fi

A hotel room with a view of palm trees and the ocean, a sofa, a table, and a lamp.

Junior Suite, Oceanfront (Beach Access)

Good

Ocean view
38 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed
Free Wi-Fi

Premium Room (Near Pool)

Garden view
35 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed
Free Wi-Fi

Free minibar, in-room safe, desk, blackout curtains

Quadruple Room Premium with Beach View

Beach view
35 sq m
Sleeps 4
2 Double Beds
Free Wi-Fi

Single Room Premium

35 sq m
Sleeps 1
1 Double Bed
Free Wi-Fi

Double Room Premium

35 sq m
Sleeps 4
1 Double Bed and 1 King Bed
Free Wi-Fi

A balcony with wicker chairs, a small table, and a view of greenery and buildings.

Premium Room, Beachside

Excellent

Garden view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free Wi-Fi

Premium Room, Beachside

Garden view
35 sq m
Sleeps 1
2 Double Beds
Free Wi-Fi

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a view of greenery.

Premium Room (Promo)

Wonderful

Garden view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed
Free Wi-Fi

Premium Room (Promo)

Garden view
35 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed
Free Wi-Fi

A room with a sofa, a chair, a small table, and a view of greenery through a glass door.

Premium Room (Tropical View)

Excellent

Garden view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed
Free Wi-Fi

Premium Room (Tropical View)

Garden view
35 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Oceanfront

Beach view
38 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Oceanfront (Beach Access)

Partial ocean view
38 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed
Free Wi-Fi

Premium Room (Pure Wellness)

Garden view
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed
Free Wi-Fi

Premium Room (Pure Wellness)

Garden view
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed
Free Wi-Fi

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Iberostar Waves Tucán - All Inclusive. You'll be 2.9 km (1.8 mi) from Quinta Avenida and 2.9 km (1.8 mi) from Playa del Carmen Maritime Terminal. Highlights at this all-inclusive property include 8 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, Bonsai, serves Japanese cuisine and is open for dinner. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Enjoy the 2 outdoor tennis courts, free kids' club and gym plus access to kayaking. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. There's also the convenience of free self parking. .With a stay at this 4.5-property class Playacar property, you'll be 3.2 km (2 mi) from Playa del Carmen Main Beach and 4.2 km (2.6 mi) from Mamitas Beach.

View more Resorts in Playa del Carmen

What's nearby

Piste Cyclable sur Paseo Xaman-Ha - 5 min walk - 0.5 km
Playacar Beach - 6 min walk - 0.6 km
Playacar Golf Club - 16 min walk - 1.4 km
Mayan Ruins of Playacar - 6 min drive - 2.2 km
Xaman Ha Aviary - 8 min drive - 2.9 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive

Restaurants

‪Viva Wyndham Maya - ‬9 min walk
‪rosa roja - ‬5 min walk
‪Turquesa - ‬11 min walk
‪Cupcake Cafe - ‬6 min walk
‪Blue Moon Beach Bar Sandos Select Club - ‬9 min walk

About this property

Iberostar Waves Tucán - All Inclusive

Iberostar Waves Tucán - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Iberostar Waves Tucán - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a sauna. There are 8 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 5 bars/lounges. Public spaces have free WiFi.

A children's pool, a fitness centre, and spa services are also featured at the luxury Iberostar Waves Tucán - All Inclusive. Free self parking is available.

This 4.5-star Playa del Carmen property is smoke free.

350 guestrooms or units

3 levels

8 dining venues

2 bars on the beach

2 bars by the pool

5 bars or lounges

Conference rooms

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference space

Dry cleaning

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Outdoor picnic space

Gift shop

Beauty salon

On-site shopping

No smoking on site

Water dispenser

Swim-up bar

Iberostar Waves Tucán - All Inclusive offers 350 air-conditioned accommodations with free minibar items and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Similar properties

4 outdoor pools, pool umbrellas, pool loungers

Pool
All-inclusive
Spa
Kids’ pool

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
Limited on-site self parking

Food and drink

2 beach bars
2 poolside bars
5 bars/lounges
8 restaurants
A swim-up bar
Snack bar/deli

Restaurants on site

Bonsai
La Hacienda
Mare Nostrum
Tulum
Uxmal Restaurante

Things to do

2 outdoor tennis courts
4 outdoor pools
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Playground
Sauna
Scuba diving
Shopping
Steam room
Windsurfing
Yoga classes

Family friendly

4 outdoor pools
Children's pool
Dining table
Free children's club
Free supervised activities for children
In-room babysitting
In-room cot
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Conference space
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the waterfront
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sports massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hand-held showerhead
No lift
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible spa

3 floors
Banquet hall
Eco-friendly cleaning products used
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Dining table
Free stocked minibar

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Composting
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 6 August 2026 to 30 November 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Iberostar Waves Tucán - All Inclusive

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Iberostar Tucan

Iberostar Tucan All inclusive

Iberostar Tucan All inclusive Playa del Carmen

Iberostar Tucan Playa del Carmen

Tucan Iberostar

Iberostar Playa Del Carmen

Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico

Iberostar Tucan Mexico

Iberostar Tucan Quetzal

Playa Del Carmen Iberostar

Iberostar Tucan All inclusive All-inclusive property

Iberostar Tucan inclusive l C

Iberostar Tucan All inclusive

Iberostar Tucán All inclusive

Iberostar Waves Tucán All Inclusive

Iberostar Waves Tucán - All Inclusive Playa del Carmen

Iberostar Waves Tucán - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Iberostar Waves Tucán - All Inclusive?

Iberostar Waves Tucán - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Waves Tucán - All Inclusive?

Yep, Iberostar Waves Tucán - All Inclusive has a free self car park.

Are there any beaches close to Iberostar Waves Tucán - All Inclusive?

Yep, Iberostar Waves Tucán - All Inclusive is a short 12-minute walk from Playacar Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Iberostar Waves Tucán - All Inclusive?

Yep, there is an onsite spa at Iberostar Waves Tucán - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Iberostar Waves Tucán - All Inclusive have a pool?

Yep, and guests love it! Iberostar Waves Tucán - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Iberostar Waves Tucán - All Inclusive?

Iberostar Waves Tucán - All Inclusive features 2 beach bars, 4 outdoor pools and a full-service spa.

Is Iberostar Waves Tucán - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Iberostar Waves Tucán - All Inclusive is a hit with families.

Is there a free airport shuttle available at Iberostar Waves Tucán - All Inclusive?

No, Iberostar Waves Tucán - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Waves Tucán - All Inclusive?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Iberostar Waves Tucán - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Iberostar Waves Tucán - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Iberostar Waves Tucán - All Inclusive?

There isn't one on site, but Mahi Golf Course is a short 17-minute walk away.

Iberostar Waves Tucán - All Inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool and staff were amazing! We loved the IBEROSTAR app as well to make reservations and being notified when our room was cleaned. Spider monkeys and all if the wildlife in the jungle at the eesort were an added bonus!

Grounds are great. seaweed Sargassum was a bit of an issue, waves were very enjoyable. Animals everywhere, Cenote swimming in crystal clear waters with mini fishes nibbling at your toes.

Stayed 7 nights in Apr 2026

Verified review

6 May 2026

Liked: Cleanliness, staff & service

Rooms were clean, bed very comfy, lots of towels. I believe resort is scheduled for renovations. Hopefully they will think of drawers in the rooms. Not much space to hang up or store your belongings. I had to leave most of my clothes in my suitcase. Very friendly staff all around. Pool—too crowded. Beach was nasty with tons of seaweed in it, do everyone opted for the pool.

Stayed 7 nights in Apr 2026

Iberostar Waves Tucán - All Inclusive

Photo gallery for Iberostar Waves Tucán - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Room

Premium Room

View all photos for Junior Suite

Junior Suite

View all photos for Junior Suite, Oceanfront

Junior Suite, Oceanfront

View all photos for Premium Room (Near Pool)

Premium Room (Near Pool)

View all photos for Premium Room

Premium Room

View all photos for Junior Suite

Junior Suite

View all photos for Junior Suite, Oceanfront (Beach Access)

Junior Suite, Oceanfront (Beach Access)

View all photos for Premium Room (Near Pool)

Premium Room (Near Pool)

View all photos for Quadruple Room Premium with Beach View

Quadruple Room Premium with Beach View

View all photos for Single Room Premium

Single Room Premium

View all photos for Double Room Premium

Double Room Premium

View all photos for Premium Room, Beachside

Premium Room, Beachside

View all photos for Premium Room, Beachside

Premium Room, Beachside

View all photos for Premium Room (Promo)

Premium Room (Promo)

View all photos for Premium Room (Promo)

Premium Room (Promo)

View all photos for Premium Room (Tropical View)

Premium Room (Tropical View)

View all photos for Premium Room (Tropical View)

Premium Room (Tropical View)

View all photos for Junior Suite, Oceanfront

Junior Suite, Oceanfront

View all photos for Junior Suite, Oceanfront (Beach Access)

Junior Suite, Oceanfront (Beach Access)

View all photos for Premium Room (Pure Wellness)

Premium Room (Pure Wellness)

View all photos for Premium Room (Pure Wellness)

Premium Room (Pure Wellness)

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About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Iberostar Waves Tucán - All Inclusive

Similar properties

Iberostar Waves Quetzal - All Inclusive

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies