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Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools

Where to?

Dates

August 2025

September 2025

Eden Junior Suite Ocean View | Beach/ocean view

11 restaurants, breakfast, lunch, dinner served; French cuisine

Overview
Rooms
Location
Policies

Popular amenities

Bar
Room service

includes taxes & fees

26 Aug - 27 Aug

Explore the area

Playa del Carmen, QROO

Playa Xcalacoco
‪9 min walk‬
Gran Coyote Golf
‪3 min drive‬
El Camaleón Mayakoba Golf Course
‪6 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪55 min drive‬

Room options

Junior Room, Pool View (suite)

Highlights

Air conditioning

Free rollaway/extra beds

Free minibar items

LED TV

Ceiling fan

Hairdryer

Private bathroom

Coffee/tea maker

57 sq m
Sleeps 4
1 King Bed

Suite (Eden Master Suite Rooftop)

Highlights

Separate sitting area

Air conditioning

Free minibar items

LED TV

Ceiling fan

Sofa bed

Hairdryer

Bathrobes

186 sq m
Ocean view
Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

Excellent

Highlights

Private plunge pool

Air conditioning

Free minibar items

LED TV

Pillow menu

Ceiling fan

Hairdryer

Bathrobes

57 sq m
Sleeps 3
1 Double Bed

Standard Room, Non Smoking, Pool View

Highlights

Air conditioning

Free minibar items

LED TV

Ceiling fan

Hairdryer

Private bathroom

Coffee/tea maker

Free bottled water

57 sq m
Sleeps 3
1 King Bed

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

Exceptional

Highlights

Air conditioning

Free minibar items

LED TV

Pillow menu

Ceiling fan

Hairdryer

Bathrobes

Coffee/tea maker

57 sq m
Sleeps 3
1 King Bed

Eden Junior Suite Garden view

Very good

Highlights

Air conditioning

Free minibar items

LED TV

Ceiling fan

Separate bedroom

Hairdryer

Coffee/tea maker

Free bottled water

57 sq m
Sleeps 4
1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

Wonderful

Highlights

Air conditioning

Free minibar items

LED TV

Pillow menu

Ceiling fan

Hairdryer

Bathrobes

Coffee/tea maker

57 sq m
Resort view
Sleeps 4
1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

Highlights

Separate sitting area

Private plunge pool

Air conditioning

Free minibar items

LED TV

Pillow menu

Sofa bed

Ceiling fan

115 sq m
Sleeps 3

Daisy Junior Suite Pool View

Very good

Highlights

Air conditioning

Free minibar items

LED TV

Ceiling fan

Hairdryer

Coffee/tea maker

Free bottled water

Satellite channels

57 sq m
Sleeps 4

Privilege Master Suite

Highlights

Separate sitting area

Air conditioning

Free minibar items

LED TV

Ceiling fan

Hairdryer

Coffee/tea maker

Free bottled water

115 sq m
Sleeps 3
1 Double Bed

Eden Junior Suite with Jacuzzi

Good

Highlights

Air conditioning

Free minibar items

LED TV

Ceiling fan

Separate bedroom

Hairdryer

Coffee/tea maker

Free bottled water

57 sq m
Sleeps 4
1 King Bed

Privilege Junior Suite Rooftop

Wonderful

Highlights

Air conditioning

Free minibar items

LED TV

Pillow menu

Ceiling fan

Hairdryer

Bathrobes

Coffee/tea maker

135 sq m
Resort view
Sleeps 3
1 King Bed

Junior Suite (Eden Junior Suite Rooftop)

Very good

Highlights

Air conditioning

Free minibar items

LED TV

Ceiling fan

Sofa bed

Hairdryer

Coffee/tea maker

Free bottled water

135.0 sq m
Sleeps 3

Privilege Junior Suite Rooftop Pool View

Highlights

Air conditioning

Free minibar items

LED TV

Pillow menu

Ceiling fan

Hairdryer

Bathrobes

Coffee/tea maker

135 sq m
Sleeps 3
1 King Bed

Eden Junior Suite Swim Up

Very good

Highlights

Private plunge pool

Air conditioning

Free minibar items

LED TV

Ceiling fan

Sofa bed

Hairdryer

Coffee/tea maker

57 sq m
Sleeps 3

Eden Junior Suite Pool View

Exceptional

Highlights

Air conditioning

Free minibar items

LED TV

Ceiling fan

Sofa bed

Hairdryer

Coffee/tea maker

Free bottled water

57 sq m
Sleeps 4

Eden Master Suite

Exceptional

Highlights

Separate sitting area

Air conditioning

Free minibar items

LED TV

Ceiling fan

Separate bedroom

Hairdryer

Bathrobes

116 sq m
Ocean view
Sleeps 4
1 King Bed

Eden Junior Suite Rooftop Ocean View

Highlights

Air conditioning

Free minibar items

LED TV

Ceiling fan

Separate bedroom

Hairdryer

Coffee/tea maker

Free bottled water

Sea view
Sleeps 3
1 King Bed

Eden Junior Suite Ocean View

Very good

Highlights

Air conditioning

Free minibar items

LED TV

Ceiling fan

Hairdryer

Coffee/tea maker

Free bottled water

Satellite channels

57 sq m
Ocean view
Sleeps 4

Standard Room, Non Smoking

Highlights

Air conditioning

Free minibar items

LED TV

Ceiling fan

Hairdryer

Private bathroom

Coffee/tea maker

Free bottled water

135 sq m
Sleeps 3
1 King Bed

Daisy Junior Suite Garden View

Very good

Highlights

Balcony

Air conditioning

Free minibar items

LED TV

Ceiling fan

Separate bedroom

Hairdryer

Coffee/tea maker

57 sq m
Sleeps 4
1 King Bed

Junior Suite Standard

Very good

Highlights

Air conditioning

Free minibar items

LED TV

Ceiling fan

Separate bedroom

Hairdryer

Coffee/tea maker

Free bottled water

57 sq m
Sleeps 4
1 King Bed

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Ocean Riviera Paradise All Inclusive. Within just a 15-minute stroll, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Highlights at this beachfront property include 11 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Despacio can include hot stone massages and Swedish massages along with facials, body treatments and reflexology. The bistro, Blue Moon, serves French cuisine and is open for dinner. With 5 poolside bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the 3 outdoor tennis courts, free water park and nightclub. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a free children's club. There's also the convenience of free self parking. .Within a 15-minute drive of this 5-property class Playa del Carmen property, attractions include Playa del Carmen Main Beach and Quinta Avenida.

What's nearby

Playa Xcalacoco - 9 min walk - 0.8 km
Gran Coyote Golf - 3 min drive - 2.5 km
El Camaleón Mayakoba Golf Course - 6 min drive - 4.6 km
Playa del Carmen Main Beach - 9 min drive - 5.7 km
Punta Esmeralda Beach - 9 min drive - 3.5 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

‪Amaranto - ‬5 min walk
‪Alberca - Pool - ‬19 min walk
‪Privilege Lounge - ‬15 min walk
‪Piano Bar - ‬20 min walk
‪Restaurante Hacienda - ‬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools

Some rates at Ocean Riviera Paradise All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

782 guestrooms or units

4 levels

4 buildings

11 dining venues

5 bars by the pool

4 swim-up bars

10 bars or lounges

Conference rooms

Built in 2016

Nightclub

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Corner/local shop

Terrace

Garden

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

No smoking on site

Coffee shop

Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Pool
Hot tub
Breakfast included
All-inclusive

includes taxes & fees

23 Aug - 24 Aug

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site parking

Food and drink

10 bars/lounges
11 restaurants
4 swim-up bars
5 poolside bars
A coffee shop/cafe
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Amaranto
Blue Moon
La Locanda
Ruta 66
Sakura

Things to do

24-hour gym
3 outdoor tennis courts
5 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Bowling alley
Children's pool
Free children's club
Free water park
Full-service spa
Hot tub
Nightclub
Outdoor pool (guest access)
Playground
Shopping
Stereo
Table tennis
TV in common areas

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Bowling alley
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Couples treatment rooms
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Magnifying mirror
No lift

4 buildings
4 floors
At least 80% lighting from LEDs
Built in 2016
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Lifeguards
Local artist showcase
Mediterranean architecture
Mosquito nets
Reception hall
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Towels provided

Entertainment

40-inch LED TV with satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning (climate-controlled)
Ceiling fan
Desk
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system.

We should mention

For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen

Ocean Riviera Eden beach All Inclusive

Ocean Riviera Eden beach Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Eden by the beach All Inclusive

All-inclusive property Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

What is the cancellation policy at Ocean Riviera Paradise All Inclusive?

Ocean Riviera Paradise All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on 26 Aug 2025 start from AU$318.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Riviera Paradise All Inclusive?

Yep, Ocean Riviera Paradise All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Ocean Riviera Paradise All Inclusive?

Yep, Ocean Riviera Paradise All Inclusive is a short 9-minute walk from Playa Xcalacoco. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Ocean Riviera Paradise All Inclusive?

Yep, Despacio is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Ocean Riviera Paradise All Inclusive have a pool?

Yep, and guests love it! Ocean Riviera Paradise All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Ocean Riviera Paradise All Inclusive?

Ocean Riviera Paradise All Inclusive features 5 poolside bars, 5 outdoor pools and a full-service spa.

Is Ocean Riviera Paradise All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Ocean Riviera Paradise All Inclusive is a hit with families.

Is there a free airport shuttle available at Ocean Riviera Paradise All Inclusive?

No, Ocean Riviera Paradise All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Riviera Paradise All Inclusive?

Relax with a coldie at the 5 poolside bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at Ocean Riviera Paradise All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean Riviera Paradise All Inclusive?

No, pets are not allowed.

Ocean Riviera Paradise All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Aleksandar

Travelled with family, Travelled with family and small children

26 Apr 2025

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

It is an old property. Outside and inside the room smell was bad. Staff was amazing

Stayed 5 nights in Apr 2025

10/10 Excellent

Donna

Travelled with family

26 Apr 2025

Liked: Amenities

I liked all the property. I would love to see more of a variety of entertainment. Also the ability to get sodas at a soda fountain at any time.

Stayed 7 nights in Apr 2025

10/10 Excellent

genada

Travelled with partner

26 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love it every thing the food was delicious , the place really clean safe for family with kids a lot of stuff to do ,staff was friendly and really helpful , I would choose again this hotel is super !

Stayed 6 nights in Apr 2025

6/10 Okay

Maria A

26 Apr 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Gloria Andrea

26 Apr 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Barbara Ann

Travelled with family

26 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property. Staff were all very kind and helpful. Just please warn first floor that coatis WILL get into your unlocked patio door. I sure love them tho. Highlight of the trip was watching them, and the cats. YES, I fed the coatis fruit and got some amazing photos. Not recommended, but i did pet them my last day! Loved the buffet. Nice job, Mexico!!!

Stayed 5 nights in Apr 2025

8/10 Good

Harprateek

Travelled with partner

26 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lot of food options and lot of amenities. Need more chicken and veggie options in for dining and buffet.

Stayed 8 nights in Apr 2025

8/10 Good

Laura

26 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall nice hotel! Food good, specially breakfast! Just beach has , but fine

Stayed 6 nights in Apr 2025

2/10 Terrible

Mercedes

26 Apr 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is so dirty and overrated, I don’t understand how it’s a five star resort in supposedly luxury? The food was all bad, the variety of fresh local fruit was poor, the food was bland and just not wowed at all. The transportation was terrible, trolley was difficult to board and not very disabled passenger friendly. The place is overly commercialized. Over priced, Not luxurious or 5 star quality hotel.

Stayed 6 nights in Apr 2025

10/10 Excellent

Patricio, San José del Cabo

Travelled with family and small children

26 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel at Rivera Maya. Lot of things to do. And the food was very good!

Stayed 4 nights in Apr 2025

10/10 Excellent

Patricio, San José del Cabo

Travelled with family and small children

26 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel with good places for having fun and having a great time

Stayed 4 nights in Apr 2025

6/10 Okay

Isabel Joan

Travelled with family

25 Apr 2025

Disliked: Property conditions & facilities

Rooms were extremely run down and not well cleaned. We had to upgrade to get a decent room. Resort area was nice.

Stayed 6 nights in Apr 2025

10/10 Excellent

Christian Alberto

Travelled with family, Travelled with family and small children

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Every thing great awesome resort highly recomended Rooms would be better if remodel kind of old Buffet breakfast needs a little more variety But had a great time

Stayed 4 nights in Apr 2025

4/10 Poor

Saiyurika Prem, White Rock

25 Apr 2025

Stayed 5 nights in Apr 2025

6/10 Okay

Marshall

Travelled with family

24 Apr 2025

Liked: Cleanliness, property conditions & facilities

The food needs an overhaul. I understand these places are trying to protect margings and profitability. But they need to put a little more effort into the food in regards to the resturants. The buffet was fine. Other than that the staff was friendly rooms and facilities were clean drinks were good.

Stayed 5 nights in Apr 2025

8/10 Good

Alejandro

24 Apr 2025

Stayed 6 nights in Apr 2025

6/10 Okay

Shivanthi

Travelled with family

24 Apr 2025

Liked: Cleanliness, staff & service

I was expecting a 5 star hotel as stated in the description. It was definitely not a 5 star hotel

Stayed 4 nights in Mar 2025

10/10 Excellent

Beatriz

Travelled with partner

23 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was great! Staff was friendly and helpful when we needed. The food options we’re excellent!

Stayed 4 nights in Apr 2025

10/10 Excellent

Lixy

23 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Apr 2025

10/10 Excellent

Alison Walters

23 Apr 2025

Stayed 6 nights in Apr 2025

10/10 Excellent

Najmus

Travelled with family

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a wonderful experience staying at Ocean Riviera Paradise. Everything was perfect from rooms to dining options.

Stayed 4 nights in Apr 2025

10/10 Excellent

Rocio

Travelled with family, Travelled with family and small children

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect for a family getaway

Stayed 4 nights in Mar 2025

2/10 Terrible

Paul

Travelled with partner

22 Apr 2025

Disliked: Property conditions & facilities

the beach is awful , essentially unusable juat there for astethics . stay away got food poisoning the 2nd day as well . my worst resort experience ever. everything is far away as well

Stayed 4 nights in Apr 2025

2/10 Terrible

Yasi

Travelled with family

21 Apr 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The resort did not live up to its 5-star rating at all. If you're looking to relax, I would recommend avoiding this place. It was difficult to navigate, with challenges in getting reservations, finding chairs, obtaining towels, and making restaurant bookings. The food was just okay, with poor quality, even at the restaurants that required reservations. The entire resort was overcrowded, leading to long wait times for everything. For instance, there was only one coffee shop, and the line to order was always excessively long. There weren't enough snack options near the beach, which made it challenging to go back and forth with kids. At the pool, you could only get one towel with a card provided by the resort, and if you lost that card, there was a $100 penalty. Additionally, there were not enough chairs available at either the beach or the pools. Reserving chairs felt like a mission that required planning the night before. Overall, I would rate this as a 3-star hotel. The highlights were the beautiful landscaping and the salad bar, which we enjoyed.

Stayed 4 nights in Apr 2025

10/10 Excellent

Azhar

21 Apr 2025

Liked: Staff & service, amenities, property conditions & facilities

Everything was excellent and all the services were provided very delighetly and appropriately. The staffs were helpful and respectful

Stayed 4 nights in Apr 2025

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Daisy Junior Suite Garden View

Highlights

View all photos for Junior Suite Standard

Junior Suite Standard

Highlights

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