Ocean Riviera Paradise All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
View from room
View from property
10 bars/lounges, 4 swim-up bars, 4 poolside bars
Privilege Master Suite RoofTop | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$586
includes taxes & fees
23 Feb - 24 Feb

Explore the area

View map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪12 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Garden view

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Garden view

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Ceiling fan
Sofa bed - king
Hairdryer
Coffee/tea maker
  • 57 sq m
  • Sleeps 3

Junior Suite (Eden Junior Suite Rooftop)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Sofa bed - king
Hairdryer
Coffee/tea maker
Free bottled water
  • 135 sq m
  • Sleeps 3
  • Garden view

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Hairdryer
Bathrobes
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Ocean view

Privilege Master Suite RoofTop

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Hairdryer
Bathrobes
  • 186 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(109 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Hairdryer
Coffee/tea maker
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Garden view

PRIVILEGE MASTER SUITE SWIM UP

Highlights

Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Sofa bed
Ceiling fan
  • 115 sq m
  • Sleeps 3

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(33 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • 57 sq m
  • Sleeps 4

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Sofa bed - king
Hairdryer
Coffee/tea maker
Free bottled water
  • 57 sq m
  • Sleeps 4

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • 57 sq m
  • Sleeps 4
  • Ocean view

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Bathrobes
Coffee/tea maker
  • 57 sq m
  • Sleeps 4
  • 1 King Bed
  • Garden view

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Bathrobes
Coffee/tea maker
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Bathrobes
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Bathrobes
Coffee/tea maker
  • 135 sq m
  • Sleeps 3
  • 1 King Bed
  • Resort view

Junior Suite Standard

8.2 out of 10
Very good
(115 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Garden view

Privilege Master Suite

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Hairdryer
Coffee/tea maker
Free bottled water
  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Bathrobes
Coffee/tea maker
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Rooftop Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Sea view

Junior Room, Pool View (suite)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, Non Smoking

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Ocean Riviera Paradise All Inclusive. Within just a 15-minute stroll, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Highlights at this all-inclusive property include 11 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Despacio can include hot stone massages and Swedish massages along with facials, body treatments and reflexology. The bistro, Blue Moon, serves French cuisine and is open for dinner. With 4 poolside bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the 3 outdoor tennis courts, free water park and nightclub. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a free children's club. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Playa del Carmen property include El Camaleón Mayakoba Golf Course and Quinta Avenida.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Playa del Carmen Main Beach - 12 min drive - 8.4 km
  • Xcaret Eco Theme Park - 25 min drive - 17.9 km
  • Ferry to Cozumel - 26 min drive - 18.6 km
  • Maroma Beach - 27 min drive - 14.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Mike’s Coffee - ‬19 min walk
  • ‪Steakhouse - ‬16 min walk
  • ‪El Beso Pool Bar - ‬17 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 4 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Conference rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No lift

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

What is the cancellation policy at Ocean Riviera Paradise All Inclusive?

Ocean Riviera Paradise All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of 24 Jan 2026, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on 23 Feb 2026 start from AU$586.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Riviera Paradise All Inclusive?

Yep, Ocean Riviera Paradise All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Ocean Riviera Paradise All Inclusive?

Yep, Ocean Riviera Paradise All Inclusive is a short 9-minute walk from Playa Xcalacoco. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Ocean Riviera Paradise All Inclusive?

Yep, Despacio is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Ocean Riviera Paradise All Inclusive have a pool?

Yep, and guests love it! Ocean Riviera Paradise All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Ocean Riviera Paradise All Inclusive?

Ocean Riviera Paradise All Inclusive features 4 poolside bars, 5 outdoor pools and a full-service spa.

Is Ocean Riviera Paradise All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Ocean Riviera Paradise All Inclusive is a hit with families.

Is there a free airport shuttle available at Ocean Riviera Paradise All Inclusive?

No, Ocean Riviera Paradise All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Riviera Paradise All Inclusive?

Relax with a coldie at the 4 poolside bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at Ocean Riviera Paradise All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean Riviera Paradise All Inclusive?

No, pets are not allowed.

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1414 out of 2780 reviews
Rating 8 - Good. 696 out of 2780 reviews
Rating 6 - Okay. 355 out of 2780 reviews
Rating 4 - Poor. 167 out of 2780 reviews
Rating 2 - Terrible. 148 out of 2780 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Maciej

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an incredible, unforgettable week here. Compared to other resorts I've stayed at, I was actually blown away by the entire experience. This is partially because we did the Privelege upgrade, and I would recommend it to anyone looking to book this or any resort. We were treated like VIPs from the second we stepped foot on the proeperty. We had a private, comfortable check in experience, butler service that took care of all our reservations and needs for the entire stay, a spectacular ocean view suite right on the beach, the list goes on. By far, the best features were the Privelege Lounge, where we enjoyed absolutely amazing food and service (I actually had the best steak of my life there, which is as surprising to me as to anyone who may read this) and the exclusive Privelege beach, with nonstop top tier service, perks, amenties and just fantastic paradise vibes. Literally, they thought of everything - sunscreen, beach toys for our toddler, pillows for your lounge chair, ice buckets with fresh water, abything you need. You can even order lunch right to your lounge chair. I loved every second. I didnt have a single bad drink - the mixology was on point. I enjoyed the variety of thoughtful and beautifully curated entertainment, I had more positive interactions with staff than I can count, and I ate better than I ever have at a resort. Every piece of this resort is thought out. We will be back. I miss it already. Thank you for a PERFECT vacation!
Stayed 7 nights in Oct 2025

4/10 Poor

Travis Shane

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The resort itself is beautiful and the food is decent, but there are some frustrating limitations to be aware of. You can only book the nicer dinner restaurants once per week, and several of them close one or two days during your stay, which really limits dining options. The reservation system on the app doesn’t work well, since most places show as full, so you have to go through guest services to get help. The coatis (small raccoon-like animals) are everywhere and can be aggressive around food. I saw a family at Ocean Burger have their meal taken right off their table, and they’ll dig into bags and strollers if left unattended. The biggest disappointment was the H10 Premium Travel Club presentation. Like most resorts, they try to upsell you, but this one feels more like a timeshare pitch. We were offered a couples massage for attending what was supposed to be a one-hour tour of upgraded rooms, but it turned into two and a half hours. When we declined, the salesman Federico became rude and unprofessional, even blaming our kids for “wasting time.” Overall, it’s a nice property with decent food and good potential, but the dining restrictions, animal issue, and aggressive sales tactics really take away from the experience. If you go, just skip the “premium tour” and focus on relaxing.
Stayed 5 nights in Oct 2025

8/10 Good

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

MARIA ALIX

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and convenient and the staff very courteous, and professional.
Stayed 4 nights in Oct 2025

8/10 Good

EDWIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids club (jelly house) staffs are super friendly and my kid love their activities very much. Very recommend to family with small kid to stay in this resort.
Stayed 6 nights in Oct 2025

10/10 Excellent

Traniece

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were clean just a lot of rain didn’t really have the availability to enjoy the pools
Stayed 3 nights in Oct 2025

10/10 Excellent

Hector, East Chicago

Liked: Cleanliness
Stayed 5 nights in Jun 2025

10/10 Excellent

Callie Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Kids Club staff and activities!
Stayed 4 nights in Oct 2025

8/10 Good

Melanie Krystyna

Stayed 9 nights in Oct 2025

10/10 Excellent

Gerlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Love the pool by the beach and the restaurants are nearby
Stayed 4 nights in Oct 2025

8/10 Good

Lilly-Jo Faye

Stayed 6 nights in Oct 2025

10/10 Excellent

Tsvetina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Ocean Riviera Paradise! The food was great, and we loved the resort’s layout — like one Main Street with pools, bars, and buildings on both sides. The Kids Club girls were wonderful, and there were fun activities every night. The shows were amazing, especially the fire show! We stayed in the Daisy building, close to the waterpark and a short walk to the beach. The room was clean and comfortable. Our favorite à la carte restaurants were Sakura and the Mexican. The only downside is the rocky beach, but everything else was perfect! We did snorkeling with Alex from Dive It — highly recommend!
Stayed 7 nights in Oct 2025

10/10 Excellent

Elgin, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, whether it was housekeeping, servers/bartenders were all friendly and accommodating.
Stayed 7 nights in Oct 2025

10/10 Excellent

Aaron E

Stayed 7 nights in Oct 2025

10/10 Excellent

Richard J

Stayed 6 nights in Aug 2025

10/10 Excellent

maryanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 5 nights in Oct 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena variedad de restaurantes.
Stayed 5 nights in Oct 2025

10/10 Excellent

Myron

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent for myself and my family. Our two kids ages 11 and 7 enjoyed and took full advantage of the pool, jacuzzi, arcades, kids club amenities, even the buffet. One of my two kids is a picky eater, however the buffet had a variety of foods that this was not an issue the entire time we were there. I recommend dishing out the extra cost for a Privilege room as it is well worth it. FYI: do yourself the favor and purchase snacks, souvenirs, even sunblock outside of the property or prior to arriving. Yes, the resort has everything, great food, great amenities... you name it. Paying $12.00 for a pack of Pringles, $9.00 for a Toblerone bar, and $32.00 for a small 6oz sunblock is a tad steep in my opinion.
Stayed 4 nights in Oct 2025

10/10 Excellent

Luis J Figueroa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

6/10 Okay

Sahar

Travelled with family
Disliked: Staff & service
This resort is not suitable for disabled people. Room service was very poor quality. The jacuzzi was dirty and molded. There’s no towel at the beach pool. The free shuttle tour is a fraud. There is no jewelry factory or tequila factory. They are bringing you to the shops for shopping. There’s some animals those are attacking you and your food in the garden area or by the pool. There’s so much mosquitoes . I not going to this resort anymore.
Stayed 4 nights in Oct 2025

6/10 Okay

Jasmine

Travelled with family, Travelled with family and small children, Travelled with partner
Rooms need updating and more activities for adults. Nothing for kids under 4 to do besides the pool. Very pushy sells people. Small beach. I’ve been to better resorts in Mexico.
Stayed 6 nights in Oct 2025

4/10 Poor

Bharvi

Stayed 10 nights in Aug 2025

8/10 Good

Aunushkya Sen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

8/10 Good

Alyssa Monet

Liked: Cleanliness, staff & service, property conditions & facilities
The bartender
Stayed 6 nights in Oct 2025