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Ocean Riviera Paradise All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
View from property
Outdoor wedding area
11 restaurants, breakfast, lunch, dinner served; French cuisine
Eden Junior Suite Ocean View | Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Room service
  • Housekeeping
  • Parking included
The current price is AU$325
includes taxes & fees
19 Sept - 20 Sept

Explore the area

View map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Ceiling fan
Hairdryer
Private bathroom
Free bottled water
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Sofa bed - king
Ceiling fan
Hairdryer
Bathrobes
  • 186 sq m
  • Ocean view
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

8.8 out of 10
Excellent
(16 reviews)

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Bathrobes
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, Non Smoking, Pool View

Standard Room, Non Smoking, Pool View

Standard Room, Non Smoking, Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Bathrobes
Free bottled water
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Hairdryer
Free bottled water
Coffee/tea maker
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Bathrobes
Free bottled water
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

Highlights

Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Sofa bed - king
Ceiling fan
  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.0 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Hairdryer
Free bottled water
Coffee/tea maker
Satellite channels
  • 57 sq m
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Hairdryer
Free bottled water
Coffee/tea maker
  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Hairdryer
Free bottled water
Coffee/tea maker
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Bathrobes
Free bottled water
  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Eden Junior Suite Rooftop)

Free minibar, in-room safe, desk, free WiFi

Junior Suite (Eden Junior Suite Rooftop)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Sofa bed - king
Ceiling fan
Hairdryer
Free bottled water
Coffee/tea maker
  • 135 sq m
  • Sleeps 3

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Bathrobes
Free bottled water
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Sofa bed - king
Ceiling fan
Hairdryer
Free bottled water
  • 57 sq m
  • Sleeps 3

View all photos for Eden Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Sofa bed - king
Ceiling fan
Hairdryer
Free bottled water
Coffee/tea maker
  • 57 sq m
  • Sleeps 4

View all photos for Eden Master Suite

Eden Master Suite

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Hairdryer
Bathrobes
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Hairdryer
Free bottled water
Coffee/tea maker
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Hairdryer
Free bottled water
Coffee/tea maker
Satellite channels
  • 57 sq m
  • Ocean view
  • Sleeps 4

View all photos for Standard Room, Non Smoking

Free minibar, in-room safe, desk, free WiFi

Standard Room, Non Smoking

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.2 out of 10
Very good
(93 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Hairdryer
Free bottled water
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

8.2 out of 10
Very good
(106 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Hairdryer
Free bottled water
Coffee/tea maker
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Ocean Riviera Paradise All Inclusive. Within just a 15-minute stroll, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Highlights at this beachfront property include 11 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Despacio can include hot stone massages and Swedish massages along with facials, body treatments and reflexology. The bistro, Blue Moon, serves French cuisine and is open for dinner. With 5 poolside bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the 3 outdoor tennis courts, free water park and nightclub. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a free children's club. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Playa del Carmen property include El Camaleón Mayakoba Golf Course and Quinta Avenida.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Gran Coyote Golf - 4 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 4.6 km
  • Playa del Carmen Main Beach - 9 min drive - 8.4 km
  • Punta Esmeralda Beach - 11 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Sunset restaurant - ‬16 min walk
  • ‪La Hacienda - ‬20 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Some rates at Ocean Riviera Paradise All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 5 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Conference rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No lift

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

What is the cancellation policy at Ocean Riviera Paradise All Inclusive?

Ocean Riviera Paradise All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on 23 Sept 2025 start from AU$325.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Riviera Paradise All Inclusive?

Yep, Ocean Riviera Paradise All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Ocean Riviera Paradise All Inclusive?

Yep, Ocean Riviera Paradise All Inclusive is a short 9-minute walk from Playa Xcalacoco. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Ocean Riviera Paradise All Inclusive?

Yep, Despacio is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as Thai massages.

Does Ocean Riviera Paradise All Inclusive have a pool?

Yep, and guests love it! Ocean Riviera Paradise All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Ocean Riviera Paradise All Inclusive?

Ocean Riviera Paradise All Inclusive features 5 poolside bars, 5 outdoor pools and a full-service spa.

Is Ocean Riviera Paradise All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Ocean Riviera Paradise All Inclusive is a hit with families.

Is there a free airport shuttle available at Ocean Riviera Paradise All Inclusive?

No, Ocean Riviera Paradise All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Riviera Paradise All Inclusive?

Relax with a coldie at the 5 poolside bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at Ocean Riviera Paradise All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean Riviera Paradise All Inclusive?

No, pets are not allowed.

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1271 out of 2502 reviews
Rating 8 - Good. 625 out of 2502 reviews
Rating 6 - Okay. 321 out of 2502 reviews
Rating 4 - Poor. 149 out of 2502 reviews
Rating 2 - Terrible. 136 out of 2502 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsea

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is a large property so it is about a 10 minute walk to the beach, but there is also a golf cart provided that makes regular runs. Most restaurants require reservations, but we found these easy and convenient to make. We loved all the activities for kids. The food was excellent.
Stayed 8 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was more than immaculate, the ambience the vibes had literally zero complains. Plenty of thanks to Yhara for the upgraded stay. Also thanks to Effrain , all my family and friends had the time of their lives. 100% stay again
Stayed 3 nights in Jun 2025

4/10 Poor

Dmitriy

Stayed 7 nights in Jun 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 5 nights in Jun 2025

10/10 Excellent

James

Stayed 5 nights in Jun 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Servicio de calidad. Excelente comida . Buen trato. Personal muy amable. La mesa del chef fue una cena unica y esquisita
Stayed 4 nights in Jun 2025

6/10 Okay

Mayur

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good overall appearance. Great staff. Enough food but disorganised. No separate vegetarian option. Restaurants all need better AC. Entertainment was good overall. Beach was so disappointing. Couldn't walk on it ore even swim inthe sea. Smelt of drying seaweed. Would not have booked this country at all.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ozcan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff are friendly and smiling all the time. Variety of the restaurants and plates they prepare were amazing. I strongly recommend this place to everybody.
Stayed 6 nights in May 2025

8/10 Good

Sarita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My boyfriend and I had a wonderful vacation at Ocean Riviera Paradise. We received a complimentary upgrade to a master suite with an ocean view which was very nice. We opted for the Privileged package, and I would highly recommend it. Shout out to the bartenders in the privileged lounge! Great drinks and super friendly! The resort grounds were stunning with plenty of wildlife. Some other highlights included Mikes Coffee, The Gym & Spa, The Eden Foam Party, Swim Up Bars, and Sports Bar and Lobby Bar for evening drinks. The staff was also very friendly and attentive for the most part. (Few issues with staff trying to sell us wine and timeshares) Unfortunately, food was the weakest part of our stay. The buffet and à la carte restaurants both were not very good. I had some stomach issues toward the end of our trip, likely food-related. I’d recommend being mindful of what you eat. The drinks, on the other hand, were excellent. We appreciated the wide range of drink options available. As far as the beach, yes there was seaweed. We had a few good ocean swims before some storms brought in heaps of the seaweed. The resort tries their best to combat it but expect to spend most of your time in the pools. All in all we enjoyed our time at Ocean Riviera Paradise. I would consider this a budget resort and that reflects in the experience. I would consider vacationing here again, but the food quality might sway me to choose somewhere else if budget allows.
Stayed 6 nights in Jun 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had Antonio as our butler and he was amazing! The hotel was nothing short of amazing. For starter it was a HUGE hotel. I think myself and my party agrees that this all inclusive have great dining options but mot only that every restaurant was a 10/10!!! Thats rare for an all inclusive. The buffet was ok but thats why you have other dining option. Just want to say THANK YOU all at ocean riviera for making our stay perfect!
Stayed 4 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at Ocean Riviera Paradise! Very good food and service from nice staff! Bed was comfortable and great pillows. A.C. in our room worked well, although the restaurants are very hot. The room itself is spacious and nicely decorated. This is a relaxing hotel not a big party place which is fine with us! We would definitely return to this resort!! We were in a privilege room since celebrating a big b'day and thought the upgrade was worth it.
Stayed 5 nights in Jun 2025

2/10 Terrible

Nour

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

PATRICIA

Travelled with family
Disliked: Amenities, property conditions & facilities
I recently stayed at this property and wanted to share my experience. While the food was decent, there are several areas that could be improved. Room service comes with an additional charge, which was surprising given the all-inclusive package. The staff often appeared disengaged or unhappy, which affected the overall atmosphere. The property itself is in need of significant maintenance—bathrooms showed signs of mold, and wooden door frames were stained and worn. Additionally, the beds and pillows felt low-quality and uncomfortable. Overall, the stay did not meet expectations, and I hope management takes steps to address these issues for future guests.
Stayed 4 nights in Jun 2025

2/10 Terrible

ALIREZA

Disliked: Property conditions & facilities
My advice is that there is no difference between Daisy and Prive Village. I came to the first series of Prive Village and this series of Daisy is really no different. Don't pay extra money. The important thing is that the hotel still can't recognize that you are a family and should choose a building for you, since everyone has a family and small children, and of course, the number of such travelers is not small. In both series that I was there, every night there were a number of travelers who were drunk and disturbed everyone until almost morning and we didn't have peace every night. I'm sorry that it is not managed properly.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing!
Stayed 4 nights in Jun 2025

6/10 Okay

Harmeet

Travelled with family
Liked: Cleanliness
First all inclusive and last
Stayed 5 nights in May 2025

10/10 Excellent

Samiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, got an additional upgrade for our honeymoon and staff was incredibly sweet!
Stayed 6 nights in May 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Since day one at check in staff was rude, didn’t explain much to us as far as how the towels worked, where to get them or how the restaurants worked. They gave us the wrong rooms when I booked them next to each other and with partial ocean view. We were way far from the ocean view. The staff was none attentive at all. When at the restaurants we had to ask the workers for water, a drink or even napkins. Staff never had a smile on their face and seemed bother when we asked for something. The room smelled like mold. I always book with Expedia and never had an issue neither am I one to write reviews but thought I had to since it was not a pleasant experience for being our first time in Cancun
Stayed 5 nights in Jun 2025

8/10 Good

Ivy Rose

Liked: Cleanliness, amenities, property conditions & facilities
We had a great overall experience at the hotel, but the check-in process was a bit of a disappointment. After a long day of travel, we were tired and just wanted to relax. Unfortunately, our rooms weren't assigned as requested, and we had to wait for them to be rearranged. However, the hotel's property is beautiful, and the food is excellent. Despite the hiccup, we enjoyed our stay.
Stayed 6 nights in May 2025

4/10 Poor

Prabhjot K

Stayed 6 nights in May 2025

10/10 Excellent

Rosa Esthela Rivera

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great costumer service and everything was clean, our favorite part was all the kids activities and fun!
Stayed 5 nights in May 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the linear layout of the property but that’s about it. Everything was broke and took multiple calls to get assistance. The buffet was some of the worst food that we ever had. On top of all the bad stuff was the crazy prices like $10 for a small bottle of water and $15 for one chap stuck.
Stayed 6 nights in May 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ocean Riviera Paradise was truly amazing!! It’s soooooo worth it to upgrade your stay to a privilege guest. We received so many complimentary amenities and out butler, Ariz, provided exceptional service from start to finish! Even when we didn’t ask for anything, she checked in to offer her service and educate us about everything we had access to. Can’t wait to return to this beautiful property!
Hammock by the privilege pool
Fine dining
Privilege wristband/room key
Stayed 5 nights in May 2025

10/10 Excellent

Raymond

Stayed 4 nights in May 2025