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The Reef Coco Beach Resort & Spa- Optional All Inclusive

Property class: 3.5

Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

A resort with a central pool, thatched-roof buildings, and a view of the ocean.
Property video
A wooden deck with two beds, a thatched roof, and a view of the ocean and boats.
A beachside hotel with rows of sun loungers and umbrellas, palm trees, and a clear sky.
A restaurant with a wooden bar, tables with chairs, and a view of the ocean.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Air-conditioning
The current price is AU$184
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Quinta Avenida
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Room Premium with Partial Sea View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Premium with Partial Sea View

  • Partial sea view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Garden View

A modern restaurant with a view of the ocean, featuring a mix of seating areas and a bar.

Premium Room, Garden View

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

A hotel room with a large bed, a desk with a chair, a television, and a balcony with a view of a pool and buildings.

Superior Room, Garden View

8.2 out of 10
Very good
(154 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

A hotel room with two beds, a TV, a desk, and a view of a garden with a hammock.

Superior Room, Pool View

8.4 out of 10
Very good
(15 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

A modern restaurant with a view of the ocean, featuring a mix of seating areas and a bar.

Premium Room, Partial Ocean View

8.0 out of 10
Very good
(16 reviews)
  • Partial ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior with Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Superior with Garden View

  • Garden view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Pool View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Superior with Pool View

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

A family-friendly stay in Playa del Carmen awaits you at The Reef Coco Beach Resort & Spa- Optional All Inclusive. Within just a 10-minute stroll, you'll find Mamitas Beach and Playa del Carmen Main Beach. Highlights at this beachfront resort include 5 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with reflexology and mani/pedis. The fine-dining restaurant, Samurai - premium only, serves Japanese cuisine. Snack Bar is the resort's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and marina. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 3.5-property class Luis Donaldo Colosio resort, you'll be 1.1 km (0.7 mi) from Quinta Avenida and 2.7 km (1.7 mi) from Playa del Carmen Maritime Terminal.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Coco Beach - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Quinta Avenida - 11 min walk - 1.0 km
  • Punta Esmeralda Beach - 8 min drive - 3.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪San Lucho Mezcaleria - ‬7 min walk
  • ‪Ceviche Corazon - ‬6 min walk
  • ‪La Vagabunda - ‬5 min walk
  • ‪Pizza Italia - ‬6 min walk
  • ‪Colectivo Mexicano Cervecero - ‬7 min walk

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 1 building
  • 196 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 5 bars or lounges
  • 8762 sq ft of conference space
  • 814 sq. m of conference space
  • Built in 2003
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with a safe and a hairdryer. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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The Reef Playacar Beach Resort & Spa - All Inclusive
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  • On private beach
  • Pool
  • Spa
  • All-inclusive available
4.1 out of 5, Very good, 1,000 reviews
The price is AU$284
includes taxes & fees
29 Sept - 30 Sept
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 September 2026 to 30 September 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Alternative facilities will be available off-site during the renovation.

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.46 per accommodation, per night
  • Destination fee: USD 0.59 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 008-007-004406/2025

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Coco Reef Beach

Coco Reef Beach Resort

Reef Coco Beach

Reef Coco Beach All Inclusive

Reef Coco Beach Playa del Carmen

Reef Coco Beach Resort

Reef Coco Beach Resort All Inclusive

Reef Coco Beach Resort All Inclusive Playa del Carmen

The Reef Coco Beach Resort All Inclusive

Reef Coco Beach All Inclusive Playa del Carmen

Reef Coco Resort Inclusive

Frequently asked questions

What is the cancellation policy at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

The Reef Coco Beach Resort & Spa- Optional All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

As of 11 Sept 2026, prices found for a 1-night stay for 2 adults at The Reef Coco Beach Resort & Spa- Optional All Inclusive on 28 Sept 2026 start from AU$184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Yep, The Reef Coco Beach Resort & Spa- Optional All Inclusive has a free self car park.

Are there any beaches close to The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Yep, The Reef Coco Beach Resort & Spa- Optional All Inclusive is a short 8-minute walk from Playa del Carmen Main Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Yep, there is an onsite spa at The Reef Coco Beach Resort & Spa- Optional All Inclusive. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as sports massages.

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have a pool?

The Reef Coco Beach Resort & Spa- Optional All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The property will be renovating one of the swimming pools from September 1 2026 until September 30 2026 (completion date subject to change).

What luxury perks are available at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

The Reef Coco Beach Resort & Spa- Optional All Inclusive features a full-service spa, an outdoor pool and 5 restaurants.

What makes The Reef Coco Beach Resort & Spa- Optional All Inclusive a romantic place to stay?

1 hot tub and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Reef Coco Beach Resort & Spa- Optional All Inclusive.

Is The Reef Coco Beach Resort & Spa- Optional All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that The Reef Coco Beach Resort & Spa- Optional All Inclusive is a hit with families.

Is there a free airport shuttle available at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

No, The Reef Coco Beach Resort & Spa- Optional All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

No, pets and service animals are not allowed.

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 453 out of 1010 reviews
Rating 8 - Good. 256 out of 1010 reviews
Rating 6 - Okay. 157 out of 1010 reviews
Rating 4 - Poor. 74 out of 1010 reviews
Rating 2 - Terrible. 70 out of 1010 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice, nothing elaborate but a nice relaxing time
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, pool was clean and staff was extremely helpful and friendly. Very family friendly.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Lord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Chad james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was nice to be at smaller resort , easy to find pool seating , great food great people
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Shenaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect their staff are amazing they remember who are and what u order I would definitely go again
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! Room was great! Large variety of food choices at the buffets and the a la cartes were excellent (we did Japanese and Italian), definitely will return!
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a wonderful stay with the Reef and enjoy the staff and food. Hopefully we will be back next year!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Michelle Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The only place we ate for 9 days was the buffet. We chose this because the food was always delicious and the staff truly feel like friends. The hotel has wonderful people, is clean and lovely. Thank you for a great experience.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff really friendly nice pool nice beach view. I really recommend this place.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a good option for the price point if you’re looking for a relaxing place to spend the week. Word of advice make sure if you select all inclusive that it is documented or else you will be charged $100 extra per night upon arrival to add it at that time.
Pool statue
Japanese restaurant $20 extra
Miniature golf area
Pool
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Rachel

Liked: Property conditions & facilities
Nice hotel but could not rest it was very loud everyday all day
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Peter

Disliked: Cleanliness, amenities, property conditions & facilities
we woke
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been visiting the Reef many many years. The staff, especially Victor, Milton, Wilbert, Marco and Wilbert are fantastic
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a language barrier but staff was friendly, polite, and helpful. The pool temperature was perfect with enough seating areas in the pool.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Loraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was good overall.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff experience, food was good, beautiful views.
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

MELVIN

Liked: Cleanliness, property conditions & facilities
Clean room, staff are very nice.
Stayed 15 nights in Dec 2025
Verified review

10/10 Excellent

Nejma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was truly the best trip of my life. My stay was awesome and I would like to give a big shout out to Boris, Ivan the Dj, Idali, Kenia, and Milton the bartender for all having great hospitality and making my experience beautiful. I truly couldn’t have picked a better stay. Thank you so so so much and I will be back.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful, beach is lovely and the staff is wonderful. Only criticism would be that after requesting one king sized bed, in one of our 2 booked rooms, multiple times, we were placed in a room with 2 double beds.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Isabel

Liked: Cleanliness, staff & service, amenities
It’s a family-friendly place, which is great. The buffet food is decent. The facilities are okay, but that’s not a major issue. The location is convenient, as it’s near 5th Avenue. We visited during the Sargasso season, and all the hotels had a fishy smell, which I didn’t like. However, the staff, especially Jesus, were very friendly and kind. I’ll give it another chance in the future.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Place! Go 2 times a year!!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Keyla

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing; great food, great activities, nearby restaurants and bars, shopping stores.
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was excellent; the Italian and Mexican restaurants were lacking. Fitness room well equipped, great staff. Beach was great.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Shakiru

Liked: Cleanliness, amenities, property conditions & facilities
Great location with an amazing, friendly staff looking to make your stay worthwhile. The daily activities were fun and interactive, great food service, and overall a 10/10 stay.
Stayed 5 nights in Dec 2025