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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property
Family fun on the beach, with outdoor pool, near Quinta Avenida

Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Room amenity
On the beach, sun-loungers, beach umbrellas, beach towels
Reception
In-room safe, blackout curtains, iron/ironing board, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • 24/7 front desk
The current price is AU$208
includes taxes & fees
24 June - 25 June

Explore the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Quinta Avenida
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Fragata Beach Club Premium Room

Room amenity

Fragata Beach Club Premium Room

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Premium Room, Partial Ocean View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
LED TV
Blackout curtains
  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Superior Room, Garden View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Ceiling fan
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

Room amenity

Fragata Beach Club Superior Room

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Superior Room, Pool View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Ceiling fan
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Premium Room, Garden View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
LED TV
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior With Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Partial Sea View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Pool View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Superior With Pool View

  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

A family-friendly stay in Playa del Carmen awaits you at The Reef Coco Beach Resort & Spa- Optional All Inclusive. Within just a 10-minute stroll, you'll find Mamitas Beach and Playa del Carmen Main Beach. Highlights at this beachfront resort include 5 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with reflexology and mani/pedis. The fine-dining restaurant, Samurai - premium only, serves Japanese cuisine. Snack Bar is the resort's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and marina. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 3.5-property class Luis Donaldo Colosio resort, you'll be 1.1 km (0.7 mi) from Quinta Avenida and 2.7 km (1.7 mi) from Playa del Carmen Maritime Terminal.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Quinta Avenida - 11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 3.2 km
  • Gran Coyote Golf - 5 min drive - 5.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪La Vagabunda de la 38 - ‬6 min walk
  • ‪Encanto Beach Club - ‬6 min walk
  • ‪Colectivo Mexicano Cervecero - ‬8 min walk
  • ‪Martina Beach Club - ‬4 min walk
  • ‪Salento - ‬3 min walk

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

Family fun on the beach, with outdoor pool, near Quinta Avenida
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 1 building
  • 196 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 5 bars or lounges
  • 814 sq. m of conference space
  • Built in 2003
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with a safe and a hairdryer. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Spanish

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  • Pool
  • All-inclusive
  • Spa
4.0 out of 5, Very good, 1,005 reviews
The price is AU$207
includes taxes & fees
11 June - 12 June
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.93 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

Frequently asked questions

What is the cancellation policy at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

The Reef Coco Beach Resort & Spa- Optional All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at The Reef Coco Beach Resort & Spa- Optional All Inclusive on 24 June 2025 start from AU$200.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Yep, The Reef Coco Beach Resort & Spa- Optional All Inclusive has a free self car park.

Are there any beaches close to The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Yep, The Reef Coco Beach Resort & Spa- Optional All Inclusive is a short 8-minute walk from Playa del Carmen Main Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Yep, there is an onsite spa at The Reef Coco Beach Resort & Spa- Optional All Inclusive. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have a pool?

The Reef Coco Beach Resort & Spa- Optional All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

The Reef Coco Beach Resort & Spa- Optional All Inclusive features a full-service spa, an outdoor pool and 5 restaurants.

What makes The Reef Coco Beach Resort & Spa- Optional All Inclusive a romantic place to stay?

1 hot tub and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Reef Coco Beach Resort & Spa- Optional All Inclusive.

Is The Reef Coco Beach Resort & Spa- Optional All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that The Reef Coco Beach Resort & Spa- Optional All Inclusive is a hit with families.

Is there a free airport shuttle available at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

No, The Reef Coco Beach Resort & Spa- Optional All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

No, pets and service animals are not allowed.

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 450 out of 1008 reviews
Rating 8 - Good. 254 out of 1008 reviews
Rating 6 - Okay. 155 out of 1008 reviews
Rating 4 - Poor. 71 out of 1008 reviews
Rating 2 - Terrible. 78 out of 1008 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Walking distance to 5th avenue.
Stayed 3 nights in Jan 2025

4/10 Poor

Maria

Liked: Property conditions & facilities
Disliked: Staff & service
Food is low quality along with the drinks, no music in the pool area, snack bar is not very snacky, they will clean the pool with you in it,
Stayed 4 nights in Feb 2025

8/10 Good

Creag

Liked: Cleanliness, staff & service
Stayed 8 nights in Feb 2025

8/10 Good

Kari-Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Reef Coco Beach.
Stayed 4 nights in Feb 2025

10/10 Excellent

Dawn Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the cups here are reusable and that straws are not used anyweher. Great environmental responsibility!!
Stayed 5 nights in Feb 2025

8/10 Good

marnie louise, Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at the reef, they have clean water fluntains all over the resort and the food never disappointed. Our room was a little small and the beds are not comfortable, there was also hardly any evening entertainment for the week thatvwe were there, so that was kind of boring. But we still had an nice time enjoying the pool and the beach
Stayed 7 nights in Feb 2025

10/10 Excellent

Kurt Thomas, Petoskey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 15th year staying at this resort. It is small & has a beautiful nearly private beach. The service is amazing.
Stayed 7 nights in Feb 2025

10/10 Excellent

Clarissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very attentive, the food was excellent. It was a beautiful week.
Stayed 10 nights in Feb 2025

10/10 Excellent

Belinda

Travelled with family, Travelled with group
The Reef Coco Beach is a hidden secret and a gem in the Playa Del Carmen area. Everything was well beyond expectations. The food , the buffet , the restaurants , the drinks the service the attention to detail, the activities and entertainment , the proximity of the resort located on a spectacular beach , and a short walk to 5th in Playa. The rooms were perfect with spectacular views , the air conditioning was quiet and worked well. Everything at this resort is perfect ! We will return and look forward to re- visiting and staying best resort in the Playa Del Carmen area.
Stayed 8 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Theresa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean resort. Staff weren’t always super friendly. My sister and I took our sons for a quick weekend. We like to wake up and drink coffee and it was very hard to find a place to do that. The all you can eat breakfast buffet would have carafes at the front, but they weren’t always there. So if we sat down at the breakfast buffet, we were waiting 10 to 15 minutes for the wait staff to bring us coffee. Would be nice if they had big urns in the lobby or somewhere more convenient. Also, they told us they had pickle ball courts, but the door was always locked, and there were no pickle-ball lines on the tennis courts. The basketball court had no hoops, lines and they had no basketballs available.These are really the only negatives. The spa treatments my sister and I got were amazing and very reasonably priced. I would definitely go back there again. they tried to sucker you into sitting through a 90 minute high-pressure timeshare presentation, but we refused and didn’t bother us to say no.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chelsea Lyne Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Irvin. The GM. Is awsome. Takes care of customers. Staff is always helpful
Stayed 7 nights in Feb 2025

10/10 Excellent

Natalie Lyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff was super friendly! Wait staff Ramon, Alex, Marco, Fernando, Wilbert, Daniel, and I am sure I am forgetting some others who made the stay so welcoming and gave great service to our crew! I am not sure where some of the review compaints came from about the place. We had a great experience! The pool and the beach were both awesome. The only complaints we have were the beds were not the best and the lack of getting our fridge restocked. Nothing that would keep us away but they could improve on those things. The restaurants and snack shack were good! They had an amazing superbowl party with lots of snacks and beverages. Met lots of nice people from all over. We hated to leave to go back to the ice cold but are grateful for the overall wonderful trip we had.
Stayed 6 nights in Feb 2025

6/10 Okay

Haley

Liked: Property conditions & facilities
Disliked: Cleanliness
Our room was damp and smelled really bad. Beds are hard as rocks as are the pillows. Location is good and pool and beach access is great - the room accomodations were just not welcoming or comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 26 nights in Jan 2025

10/10 Excellent

James, Potlatch

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was on the beach, goid restaurant, and not over crowded. The staff was incredible!
Stayed 5 nights in Jan 2025

8/10 Good

Cheryl Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family resort
Stayed 7 nights in Jan 2025

10/10 Excellent

Ika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place to stay, the atmosphere, the staff is very nice
Stayed 3 nights in Dec 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found our beds were very firm...this is usual for resorts though. Everything was very clean. We have bad backs, so that was the biggest issue for us, not the fault of the resort at all, just if you are looking for a plush bed, this isn't it;) The resort and facility are a smaller size, which we preferred. There was a SNAFU with our reservation so day 1 we had to go to the sister (higher end) resort Reef 28 for the night. Upgraded to the presidential suite. All very nice, but we didn't really enjoy as your first night after a long day of travel from Canada, you just want to relax and get settled. We were able to go to Reef Coco the next day and they upgraded our stay to the premium package for the rest of your vacation, so that was appreciated. Great service, really good food. Nice resort. Would recommend to anyone looking for a smaller venue close to 5th avenue and shopping.
Stayed 7 nights in Jan 2025

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time to coco. We love the smaller venue. Love the people around the pool, bar, and food venues. Fantastic people. We did have some insect issues and there was a smell in the room. But the staff was great and they mitigated the issues. Management could have been a bit more empathetic.
Stayed 10 nights in Jan 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Geri

Travelled with partner
Disliked: Amenities
Resort was very small. Great for a couple but if you don’t upgrade your all inclusive, the staff treats you different. No service poolside or beach. No service at pool bar. No eating on beach or poolside. No smoking on beach. There are many restrictions at this resort. Beautiful location though.
Stayed 7 nights in Jan 2025