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Allegro Playacar - All Inclusive

3.5 star property

Photo gallery for Allegro Playacar - All Inclusive

Exterior
Property video
Balcony view
Lobby
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
The current price is AU$225
includes taxes & fees
11 June - 12 June

Explore the area

View map
Lote Hotelero No. 7, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪8 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪8 min walk‬

Room options

View all photos for Family Room, Ocean View

Free minibar, in-room safe, iron/ironing board, bed sheets

Family Room, Ocean View

  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Superior Room

Superior Room | View from room

Superior Room

7.4 out of 10
Good
(88 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

7.8 out of 10
Good
(7 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Allegro Playacar - All Inclusive. You'll be 2.3 km (1.4 mi) from Playa del Carmen Main Beach and 2 km (1.2 mi) from Quinta Avenida. Highlights at this beachfront property include 5 restaurants, 3 outdoor swimming pools and free buffet breakfast. .The buffet restaurant, Topaz, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site free kids' club, gym and outdoor tennis court. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 3.5-property class Playacar property include Playacar Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Playacar Golf Club - 3 min walk - 0.3 km
  • Playacar Beach - 8 min walk - 0.7 km
  • Mayan Ruins of Playacar - 8 min walk - 0.7 km
  • Quinta Avenida - 4 min drive - 2.2 km
  • Playa del Carmen Main Beach - 5 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬8 min walk
  • ‪Turquesa - ‬4 min walk
  • ‪Occidental Allegro - ‬1 min walk
  • ‪pepe’s food tequila - ‬1 min drive
  • ‪Don Rafael - ‬5 min walk

About this property

Allegro Playacar - All Inclusive

Allegro Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Allegro Playacar - All Inclusive offers its guests 3 outdoor swimming pools, an outdoor tennis court, a fitness centre, and a children's pool. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Allegro Playacar - All Inclusive. Self parking is free.

This 3.5-star Playa del Carmen property is smoke free.

  • 286 guestrooms or units
  • 2 levels
  • 38 buildings
  • 5 dining venues
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Allegro Playacar - All Inclusive offers 286 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Viva Maya by Wyndham, A Trademark All Inclusive Resort
Playacar
  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.0 out of 5, Very good, 1,001 reviews
The price is AU$648
includes taxes & fees
16 May - 17 May
Viva Maya by Wyndham, A Trademark All Inclusive Resort

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielito lindo
  • Fuji
  • O Sole Mio
  • Snack and grill
  • Topaz

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 38 buildings
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Allegro Playacar - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Allegro Playacar
Allegro Playacar All Inclusive All-inclusive property
Allegro Playacar
Allegro Playacar All Inclusive
Playacar Allegro
Allegro Playa Del Carmen
Allegro Playacar Occidental
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Occidental Allegro Playacar Hotel Playa Del Carmen
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playacar Resort All Inclusive Playa del Carmen
Allegro All Inclusive All-inclusive property
Allegro Playacar Playa del Carmen
Allegro Playacar All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Allegro Playacar - All Inclusive?

Allegro Playacar - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Allegro Playacar - All Inclusive?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Allegro Playacar - All Inclusive on 11 June 2026 start from AU$225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Allegro Playacar - All Inclusive?

Yep, Allegro Playacar - All Inclusive has a free self car park.

Are there any beaches close to Allegro Playacar - All Inclusive?

Yep, Allegro Playacar - All Inclusive is a short 14-minute walk from Playacar Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Does Allegro Playacar - All Inclusive have a pool?

Allegro Playacar - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Allegro Playacar - All Inclusive a romantic place to stay?

Pool-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Allegro Playacar - All Inclusive.

Is Allegro Playacar - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Allegro Playacar - All Inclusive is a hit with families.

Does Allegro Playacar - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Allegro Playacar - All Inclusive?

No, Allegro Playacar - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Allegro Playacar - All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Allegro Playacar - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Allegro Playacar - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Allegro Playacar - All Inclusive?

There is a golf course next to Allegro Playacar - All Inclusive.

Allegro Playacar - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 405 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bekim

Liked: Cleanliness, amenities, property conditions & facilities
Great budget resort. Small but everything you need is there. Rooms are very cozy . Service was great ..
Stayed 3 nights in Feb 2026

8/10 Good

Marcie, Kelowna

Travelled with group
Liked: Amenities, property conditions & facilities
Rooms are bungalow style with I believe 8 units per (4 up and 4 down). Def roomy enough for a couple. Shower temperature can take a bit in the morning to warm up and pressure is mid. Very prompt with room cleaning once you put your sign on the door, but some areas could use improvements (example we were there 7 nights and there was blue toothpaste splattered from previous stays on the sides of the mirror and hairs on the shower walls that were never cleaned. Beaches were beautiful and cleaned daily, very little seaweed in water/sand. Was very difficult to obtain reservations for the a la carte restaurants...we were only successful once in 7 days. Buffet had good variety of food, not always hot or even warm, they could use some warming trays underneath food. Not a huge variety for lunches, as buffet isn't open, just snack bar and pizzas ready made. Overall, we did enjoy our stay, but I would likely not return, for a few reasons...one of which is the very hard/firm bed.
Stayed 7 nights in Jan 2026

10/10 Excellent

Lorenda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The food was delicious with many options each day, the beach was beautiful and we always had enough chairs. The rooms were the perfect size and always clean, the staff was very happy and accommodating to our large group. With an older resort there are always a few things, hot water was not always at a premium and some of the beds and linens could use an update.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 4 nights in Jan 2026

8/10 Good

William, Grand Bend

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, the pools were well maintained. The buffet had lots of variety!
Stayed 5 nights in Jan 2026

8/10 Good

Matthew

Stayed 7 nights in Jan 2026

6/10 Okay

Leslie, Willmar

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, however the bathroom room area had odor of sewer. We reported this to the front desk staff and he said someone would be at our room right away. No one came. No one contacted us. We kept toilet cover shut and bathroom door shut. The odor would come and go for the rest of our stay. The staff at the pool, breakfast and buffet are attentive and friendly. We always enjoy our time at the Allegro! Beach was beautiful!
Stayed 7 nights in Jan 2026

8/10 Good

Jose

Stayed 5 nights in Jan 2026

6/10 Okay

Deanna Kay

Stayed 7 nights in Jan 2026

4/10 Poor

Jason

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
The resort was lacking in so many ways
Stayed 5 nights in Jan 2026

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fabulous!
Stayed 5 nights in Nov 2025

2/10 Terrible

Richard

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
There were three couples on the trip. Two did not have hot water during their stay. Marvin at the front desk kept hanging up on one of the couples because he was alone at the front desk. They just kept saying they would take care of it. One also did not have a working safe or coffee maker. The desk staff was terrible and didn't want to be bothered. The food was ok, but the food temperature needed to be better regulated. Food was just barely warm sometimes. One huge plus was the wait\bar staff. Humberto, Bernardo, Gerardo, Armando, Lucas, Moses among many others made the trip fun and enjoyable. Without them it would have been terrible. We will not return.
Stayed 7 nights in Jan 2026

6/10 Okay

Kimberly, Biloxi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location and beach were excellent—by far the best part of this resort. The staff was friendly and housekeeping did a great job. Unfortunately, the food was repetitive and below average, except for the New Year’s Eve dinner, which was outstanding. The specialty restaurant reservation system was awful, requiring guests to stand in line for up to an hour every morning. Hot water was inconsistent, the adult swim-up bar was overrun with kids, and policies were not enforced. The gym had broken equipment and cleanliness issues. Entertainment was very poor overall—loud, crackling sound, amateurish shows, and many guests walked out. Great beach, but too many operational issues to recommend.
Stayed 3 nights in Jan 2026

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Staff number one. Excellent food. I had the chance to have a room sea view which was excellent. Room was clean and with the necessary amenities, with a big balcony. I did enjoy my stay in the hotel.
Stayed 8 nights in Dec 2025

10/10 Excellent

Melissa

The beach was beautiful!
Stayed 5 nights in Dec 2025

8/10 Good

Penelope Monique

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
I am a firm believer in giving an honest opinion so people know what to expect. Check in was easy got there a bit early so only 1 of 3 of our rooms was ready but we got our bracelets and was able to go change in the room that was ready and then go grab some lunch by the time that was done we were able to get the rest of our rooms. Rooms were clean and spacious a bit dated but they worked. All rooms were thatched roof with just a sheer fabric between you and the roof so hearing the wind and animals was a bit louder than normal but air worked and tv had several english channels so in the evening was able to watch movies. Grounds were pretty and decent sized pools. Also wonderful spacious beach area. Things i would improve is another bar open during the day other than the pool bar. Also the snack bar closes 1 hour after lunch buffet so not very convenient. Not many entertainment crew activities throughout the day only like 4 then the nightly show that doesn't start until 9:30. The buffet kinda had few options because it seemed like the same thing most evenings and dont get me started about the specialty dinners. Trying to book those is a nightmare have to go see a guy at a desk starting at 8:30am but if your not in line at 8 chances are no reservation and even if you are plus the 1 time we got a reservation out of 3 tries the food was not very good. Would I go there again maybe but i am a very laid back person if you like lots of options not the place for you. Shopping a 15 min
Stayed 6 nights in Dec 2025

10/10 Excellent

Anisley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen trato lo recomiendo muchísimo
Stayed 3 nights in Dec 2025

6/10 Okay

Luke

Stayed 4 nights in Dec 2025

6/10 Okay

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities
They were almost impossible to get in contact with to confirm the details of our reservation and when we checked in they gave us a different room to what we requested and there was no cot. After finally getting it all sorted the service inside wqs great but I wouldnt stay again.
Stayed 3 nights in Dec 2025

6/10 Okay

Megan Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness
We stayed 7 nights and I’ll start out by saying it is convenient to stay at this all inclusive resort. The beach is nice as well. The buffet was pretty bland and boring by the end and making reservations with the restaurants on site is a pain! The included alcoholic drinks are weak af and you definitely gotta tip to even feel tipsy. Our room had an air conditioning leak on at least 2 occasions. The first time the leak soaked everything we had on the counter by the sink. Our friends we went with had a leak on their bed after a rain storm went through. The area is nice and you see a lot of wildlife. I’m not sure it’s worth it in the end though.
Stayed 7 nights in Dec 2025

8/10 Good

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable, the A/C worked well, and everything was very clean. The food was good and the buffet was varied enough to keep it interesting. Nice pools and beach. Only downside was the showers didnt get very warm.
Stayed 7 nights in Dec 2025

8/10 Good

Joseph Walter

Stayed 7 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Oct 2025

8/10 Good

Aleksandr Igorevich

Stayed 5 nights in Nov 2025

6/10 Okay

Justyna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very poor property conditions limited food and overall property and all needs a lot of updates
Stayed 4 nights in Oct 2025