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El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

4.5 star property
Adults-only beachfront hotel with 4 outdoor pools

Photo gallery for El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Private beach, white sand, snorkelling, 2 beach bars
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
HONEYMOON SUITE
4 outdoor pools
4 restaurants, breakfast, lunch, dinner served; Italian cuisine

Popular amenities

The current price is AU$633
includes taxes & fees
25 Aug - 26 Aug

Explore the area

Map
Playa del Carmen, QROO
  • Maroma Beach
    ‪5 min walk‬
  • Tres Rios Ecopark
    ‪13 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE

HONEYMOON SUITE

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Cable/satellite channels
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

PRIVATE POOL SUITE

PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Private pool
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

SWIM UP SUITE

SWIM UP SUITE

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Cable/satellite channels
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for JUNIOR SUITE

JUNIOR SUITE

JUNIOR SUITE

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Cable/satellite channels
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only. You'll be 7.4 km (4.6 mi) from Tres Rios Ecopark and 9.2 km (5.7 mi) from El Camaleón Mayakoba Golf Course. Highlights at this all-inclusive hotel include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Náay Spa can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, MIO CUCCINA ITALIANA, serves Italian cuisine and is open for dinner. 24 SWIM-UP BAR is the hotel's own bar. Spend the day at the private beach where you'll find kayaking and snorkelling, and enjoy the on-site gym. Plus you'll find free Wi-Fi in public areas and laundry facilities. Free cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free airport shuttle. .Sights within a 20-minute drive of this 4.5-property class Maroma hotel include Gran Coyote Golf and Quinta Avenida.

What's nearby

  • Maroma Beach - 5 min walk - 0.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 11 min drive - 9.2 km
  • Tres Rios Ecopark - 13 min drive - 8.1 km
  • El Camaleón Mayakoba Golf Course - 13 min drive - 10.6 km
  • Paradise Beach - 13 min drive - 9.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪Alberca - Pool - Bar - ‬16 min drive
  • ‪Pajarito - ‬11 min drive
  • ‪Chaya - ‬14 min drive
  • ‪Bella Vista buffet restaurant - ‬16 min drive
  • ‪El Mirador Lobby Bar - ‬16 min drive

About this property

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Adults-only beachfront hotel with 4 outdoor pools
El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive hotel also offers a fitness centre, a garden and a terrace. Free valet parking is available.

This 4.5-star Playa del Carmen hotel is smoke free.

  • 149 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 4 bars or lounges
  • Cooked-to-order breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only offers 149 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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  • All-inclusive
  • Free airport shuttle
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4.4 out of 5, Excellent, 484 reviews
The price is AU$456
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Restaurants on site

  • 24 SWIM-UP BAR
  • CARIBBEAN GRILL
  • LIMA LIMÓN
  • MIO CUCCINA ITALIANA
  • PAPITOS GOURMET BEACH

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Snorkelling

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • DVD player

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

Frequently asked questions

Is parking available at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yep, El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only has free valet parking.

How much does it cost to stay at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

As of 30 July 2025, prices found for a 1-night stay for 2 adults at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only on 25 Aug 2025 start from AU$632.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yep, El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is a short 1-minute walk from Maroma Beach. Fun beach activities include snorkelling and kayaking.

Is there a spa on site at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yep, Náay Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only have a pool?

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only has 4 outdoor swimming pools.

What luxury perks are available at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only features a private beach, 2 beach bars and 4 outdoor pools. All guestrooms come with free minibar items and room service.

What makes El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only a romantic place to stay?

A hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only.

Is El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only family-friendly?

No, El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is an adults-only property.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only serve breakfast?

Yeah, complimentary cooked-to-order breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Relax with a coldie at the 2 beach bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Check-in begins at 2:30 PM. Check-out time is noon.

Are pets allowed at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

No, pets are not allowed.

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 122 out of 152 reviews
Rating 8 - Good. 23 out of 152 reviews
Rating 6 - Okay. 4 out of 152 reviews
Rating 4 - Poor. 3 out of 152 reviews
Rating 2 - Terrible. 0 out of 152 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent all around
Stayed 7 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my time here. Will be coming back!
Stayed 3 nights in Apr 2025

10/10 Excellent

Brittany

Stayed 4 nights in Apr 2025

10/10 Excellent

Reuben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect all inclusive for a relaxing getaway. The staff was great, very attentive, the beach is incredible, the amenities are such that there is no reason to actually leave the resort outside of the included activities like the cenotes etc. Food is decent, not amazing. The brunch at the day club was the best, mostly everything else is pre-made and heated up, so there is a noticeable difference in quality between a 7:00 reservation and a 9:30 reservation, but overall I would absolutely return.
Stayed 4 nights in Apr 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for our wedding Anniversary. They spoiled us with turn down service every night and they sent us flowers with a card that said Happy Anniversary. They really went out of their way in everything they did. This property is well taken care of. The staff was so amazing. They catered to our needs. We would definitely stay there again. The beach is beautiful and always well taken care of. The food was excellent. I loved that they did not have buffets like some of the other all inclusives. The whole staff goes above and beyond.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was recommended by a friend. I will absolutely be back. We did one excursion to the monkey sanctuary, definitely worth it. Oh and don’t miss the fiesta on the beach.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ilya

Stayed 4 nights in Apr 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A poolside small buffet would’ve been nice for getting a snack when didn’t want to dress for the restaurant. Staff was friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Davette, CONCORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful property! The grounds are immaculate and the my room was always spotless. The staff was extremely friendly and made me feel welcomed and taken care of. I felt so safe at all times; from the transportation to walking around the resort. The food was great. Top shelf alcohol. Good communication via the app. Excellent stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Elias

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The El Dorado Maroma sits on a pristine beachside property. It has incredible food options, views, service, and pools. Breakfasts are unbeatable, featuring authentic Mexican cuisine, while lunches and dinners provide excellent options at Caribbean, Peruvian, and Italian restaurants, each with dishes to compete with the best restaurants anywhere. The waiters are always friendly, and the service staff helpful. Look for Arturo at Pepito's for especially friendly service. That guy's the best! We can't say enough about this place and are already talking about going back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities
Loved the property and the food was excellent!
Stayed 5 nights in Mar 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our honeymoon here 17 years ago. It's still as wonderful as it was then. Beautiful, peaceful, the staff is lovely and helpful. The food is fantastic. The only tiny complaint I have is that the music is too loud we talked to several guest who would prefer to have softer relaxing music no need for base. And no need for music on the beach during the day you can usually find a quiet spot but I think limiting that would help. Everything else is perfection. It's not a party place and we love that about it. Thank you to all the wonderful staff for such a lovely week!!
Stayed 4 nights in Mar 2025

4/10 Poor

juan

Travelled with family
Disliked: Staff & service
Poor service, it was not a very pleasant stay
Stayed 1 night in Mar 2025

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the property, it was better than what we had expected! We loved how there was wildlife hanging out (e.g., the iguanas), and the service was more than what we could've asked for. The food was way above our expectation. With personal preferences, we did find some things foreign, but there was not a meal where we were not satisfied. The ladies we had for room service (Claudia and Guadalupe) were very kind and did things we did not expect them to do (e.g., fold clothing that we had washed!). Booking tours and activities in the Cancun area was very convenient; reserving the shuttle to hotel (after arriving at the airport) and back to the airport was an easy process as well. Most of the staff members who we had passed by greeted us with "Hola!" which made us feel welcomed, despite being one of the few Asians around at the hotel space. We definitely would love to come again, and we would recommend this place to anyone who asks about where we went for our honeymoon!
Stayed 7 nights in Mar 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded expectations, we want to go back. The staff are outstanding.
Stayed 6 nights in Mar 2025

8/10 Good

Michael, Heath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric, North Gower

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent transportation included from airport. And great day excursions too.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lorena

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the resort was beautiful and relaxing. all the workers were super friendly and accommodating, anything you need they will make it happen. I am recommending to everybody who asks and I will definitely be back. highly recommend the atv and wave runner tours as well as the sunset catamaran tour.
Stayed 5 nights in Mar 2025

10/10 Excellent

Carly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfectly Romantic and Accommodating Escape – El Dorado Maroma Our stay at El Dorado Maroma was nothing short of amazing. From the moment we arrived, the staff went above and beyond to make sure our experience was special. Unfortunately, my boyfriend fell ill during our trip, but the concierge was incredibly helpful—they assisted me in getting a doctor and even arranged transportation to the pharmacy for his medication. Despite being under the weather, he still got to enjoy his birthday, as the staff thoughtfully brought the celebration to our room, ensuring he felt special. The resort itself is stunning. The rooms were impeccably clean, and every staff member we encountered was warm, accommodating, and genuinely dedicated to making our stay wonderful. The beach? Absolutely breathtaking—easily the most beautiful I’ve seen in Mexico, and I’ve been to quite a few. The tranquility of the resort was another highlight. It often felt like we had the entire place to ourselves, which made for a romantic and peaceful escape. If you’re looking for a lively party scene, this isn’t the place—but for those seeking relaxation and intimacy, it’s perfect. Since my boyfriend was resting, I attended their 60-minute membership presentation, and while I ultimately didn’t join, I appreciated how pleasant and non-pushy the experience was. Maybe next time! El Dorado Maroma exceeded my expectations, and I can’t wait to come back for another unforgettable stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Shelley

Liked: Amenities, property conditions & facilities
Paradise!!! You wont regret this resort…. I would give it more stars if I could!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely stunning and very clean. The resort itself had wonderful landscaping and the pool areas were great. Lots of places to lounge, including lovely cabanas for resting near the ocean. The beach was gorgeous, with white sand that never got hot under your feet. The staff were friendly and helpful, and the restaurants were all wonderful. Every meal was good, and some were amazing. Of the inclusions that we tried, the catamaran snorkeling trip was our favorite. We weren't really there for the alcohol, but some people were. We really enjoyed the snorkeling and even saw an albino stingray. The trip was just the right length and the views were lovely. The Cenote/Ranch trip was less enjoyable. The cenote was fine, but not exceptional, although we liked our guide. The Ranch part of it was very detailed introductions to each horse and a long explanation of types of horse shoes and what they are used for. We didn't really enjoy that part. Overall I think this resort is amazing and would definitely go there again!
Stayed 4 nights in Feb 2025