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Hotel El Campanario

Property class: 3

Photo gallery for Hotel El Campanario

An outdoor patio with a round table, blue chairs, and a large umbrella. There are potted plants and a palm tree.
A hotel room with a wooden ceiling, a bed with a red and white headboard, a bedside table with a lamp, and a chair.
A kitchen with a gas stove, microwave, and sink. There is a dining area with a wooden table and chairs.
A multi-story building with a flat roof and a balcony.
A hotel entrance with a fountain, potted plants, and a tiled roof.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is AU$80
includes taxes & fees
4 Sept - 5 Sept

Explore the area

View map
Avenida 15 Norte No. 218, Esquina Calle 12, Col Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬

Room options

View all photos for Family Suite

A hotel room with two beds, each with a red bed skirt, white linens, and a swan-shaped towel. There is a wooden headboard, a nightstand with a lamp, and a painting on the wall.

Family Suite

  • 95 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds (Plus Single Bed)

A hotel room with a wooden ceiling, a bed with a red and white headboard, a bedside table with a lamp, and a chair.

Deluxe Room, Multiple Beds (Plus Single Bed)

  • 85 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Studio, 2 Double Beds

A hotel room with a bed, a desk, and a bathroom visible through an open door.

Studio, 2 Double Beds

  • 85 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

In-room safe, free WiFi

Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room

In-room safe, free WiFi

Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

In-room safe, free WiFi

Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Playa del Carmen

Hotel El Campanario puts you in the heart of Playa del Carmen, within just a 10-minute stroll of popular attractions like Quinta Avenida and Playa del Carmen Main Beach. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include tour/ticket assistance, multilingual staff and a front desk safe. There's also the convenience of an airport shuttle. .Within a 15-minute walk of this 3-property class Gonzalo Guerrero hotel, attractions include Mamitas Beach and Playacar Beach.

What's nearby

  • Calle 12 - 1 min walk - 0.1 km
  • Central Square - 2 min walk - 0.2 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 9 min walk - 0.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Fah Restaurant Bar - ‬4 min walk
  • ‪Mi Jardin Secreto - ‬3 min walk
  • ‪Aldo's - ‬6 min walk
  • ‪Aldea Corazón - ‬5 min walk

About this property

Hotel El Campanario

As a guest of Hotel El Campanario, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces.

This 3-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
Hotel El Campanario offers 16 accommodations, which are accessible via exterior corridors and feature a safe and a ceiling fan. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 008-007-006599/2025

We should mention

  • Children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Campanario
Hotel El Campanario
Hotel El Campanario Playa del Carmen
El Campanario Playa del Carmen
El Campanario Playa l Carmen
Hotel El Campanario Hotel
Hotel El Campanario Playa del Carmen
Hotel El Campanario Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Hotel El Campanario?

Hotel El Campanario offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel El Campanario?

As of 23 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel El Campanario on 4 Sept 2026 start from AU$80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel El Campanario?

Yep, Hotel El Campanario is a short 10-minute walk from Playa del Carmen Main Beach.

Is there a free airport shuttle available at Hotel El Campanario?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Hotel El Campanario?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel El Campanario?

No, only service animals are allowed.

Hotel El Campanario Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 40 reviews
Rating 8 - Good. 15 out of 40 reviews
Rating 6 - Okay. 10 out of 40 reviews
Rating 4 - Poor. 5 out of 40 reviews
Rating 2 - Terrible. 3 out of 40 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Brendan

I liked being close to the party part of town
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

NORMA GONZALEZ

Liked: Amenities, property conditions & facilities
Muy buena ubicacion
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL EVERYTHING! When we got to the hotel they’ve already sold our room.
Stayed 1 night in Feb 2022
Verified review

4/10 Poor

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desde el inicio fue todo una decepción, mi reservación no estaba y me hicieron pagarla nuevamente, en la habitación solo había un contacto de Luz apesar de que la habitación es grande. Muy mal servicio la verdad.
Stayed 1 night in May 2021
Verified review

8/10 Good

Cam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good for price as standard hotel

nice price and location. disappointed to learn that their advertised beach club pases arent real, and not all the rooms come with kitchenette!These were deal breakers for me. I wouldn have booked elsewhere had I known. Otherwise hotel is pretty good.
Stayed 8 nights in Mar 2018
Verified review

6/10 Okay

pao

Disliked: Staff & service

Buena ubicacion

El hotel esta bien ubicado la recepcion poco formal y la persona acargo poco cortes la habitacion limpia pero el baño tenia mucho olor a drenaje. Para una noche esta ok
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Verified traveller

Disliked: Staff & service

Bien

Exelente hubicacion y y acceso falta estacionamiento pero en general estubo bien
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay in playa

A delightful place to stay from first arrival to exit. All were friendly and more than courteous. I stayed 12 days --will probably stay for at least a month next summer. I've no doubt that Claudia would have made sure that any issue was dealt with immediately but there really were no significant concerns at all. The rooms are simple but kept very clean. Absolutely great shower, lots of hot water. Has a full oven /stove and a refrigerator with cooking supplies. A microwave would have been more useful with so many affordable and fine places to eat. Wifi good enough to use for work & neflix. Just a 5minute walk to the beach. Near the hustle of Coco Bongo and 5th avenue yet I was never disturbed by noise. A lovely church across the street provided many evenings of pleasant music. Bring your own washclothes if they are a necessity but I lacked for nothing else. Never took a cab once while I was there. 7 mins to Walmart, 15 minutes from a great little gym, the 6th calle Evolve gym that the locals use which is a fraction of the cost of the gym by the beach. The new restaurant just opened on 12th, 50 yards towards 2oth is quite good as is the one across from Coco Bongo on the corner of 10th Ave and 12th. If you do choose to go to Coba, go on your own as while the tours are a good deal, they will rush you. If you're on a budget or not, do go to Donna Paula's on 6th between 10th &15th. 2 can eat grandly for 100 pesos. I could not imagine staying anywhere but El C next summer.
Stayed 12 nights in Aug 2017
Verified review

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal muy amable

Todo muy bien, el personal de administracion muy amable. Cualquier cuestion te la resuelven de inmediato. Estuve 3 dias muy agusto. Gracias
Stayed 3 nights in Aug 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Normal hotel for one night

It was only one night
Stayed 1 night in Jul 2017
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Sencillo y barato

Está relativamente cerca de la playa y de la Avenida 5. A unos pasos de la terminal ADO alterna. A mi parecer tiene una buena relación calidad/precio. El único detalle es que huele un poco a humedad. Por lo demás nuestra estancia fue agradable.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location to ADO bus station.Just a short walk to all amenities.Overall a good experience.I have booked this hotel three times in the past year
Verified review

6/10 Okay

Dave

Centrally located hotel to everything.

Pro: Centrally located, two blocks from 5th Ave, one block from ADO bus station, 15 minute walk to beach, clean and roomy hotel room, good price. Con: Accross the street from noisy church. Church bell rings loudly early in morning and church goers are loadly singing on microphone in morning and evening, no face towels or cups for brushing teeth.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night at this hotel this is my second visit .Close to beach and Ado bus terminal.Very satisfied will book this hotel again on my way to and from Corozal Belize
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé

Nous avons été bien reçu par le personnel de l'hotel.
Verified review

4/10 Poor

Tania

Disliked: Staff & service, room comfort

You got what you paíd

Need yo improved in the service
Verified review

6/10 Okay

Pedro

bom custo benefício

Procurava um local tipo flat para minha estadia em Playa Del Carmen, pois queria ter disponível as facilidades de se ter uma cozinha montada para o cafe da manha e ter bebidas geladas a disposição, e que fosse num local perto de tudo.... e o El Campanário cumpriu todas essas exigências com um preço justo. Recomendo
Verified review

8/10 Good

Albina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Чисто

Плохо с водой в душе. Есть кухня, но пользоваться невозможно, нет никакой посуды. И очень шумно, отель расположен на шумной улице. Но если у вас со сном все нормально, то без проблем. А так - чисто, мы остались довольны. Спасибо
Verified review

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena Estancia

Buen lugar para estar con amigos, la ubicación cerca de los antros y a 10 minutos de playa mamitas, limpieza buena aunque se huele a humedad, la zona es un poco ruidosa, pero en general buena selección por precio y calidad.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

muy bien ubicado, cerca de la playa y la 5ta Aveni

Me pareció confortable, sin embargo, desafortunadamente, la única habitación disponible fue la 1 y está justo en la esquina y Planta Baja del Hotel, por lo cual el Ruido fue constante, toda la noche, pero en general, una habitación, cómoda, limpia, completa y bien por el costo - beneficio. Saludos
Verified review

8/10 Good

Kotholay

Liked: Cleanliness, staff & service, room comfort

Buena ubicación

No muy lejos para desgastares caminando de la playa y antros, no muy cerca como para no dormir por la música tan alta
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

BUEN HOTEL

LO ÚNICO MALO QUE LE ENCUENTRO ES QUE NO TIENE ESTACIONAMIENTO
Verified review

8/10 Good

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fue perfecta,playa del carmen es muy hermoso lugar!!!,,,la estancia en el hotel fue muy buena nos atendieron muy bien,con mucha amabilidad departe de CLAUDIA y los chicos de la recepcion,,solo me sustrajeron ropa interior de la valija,,,pero fue un detalle minimo,,,la ubicacion es muy buena para no tener q utilizar transporte,el barrio es muy tranquilo
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Apartamentos modificados para ofertarse como hotel

Se oferta como hotel pero en realidad es edificio de apartamentos convertido en hotel,ruido por estar en una calle transitada, en relación a precio , hay mejores precios y cálida , cerca de la 5ta avenida
Verified review

6/10 Okay

COACH HORSE

Disliked: Staff & service, room comfort

Trip was not bad made the best of it.

There was phone service, staff did not speak English at all and could not get thru on the phone once I had to go to a local store to get a phone card to call the shuttle company for the return ride to the airport, I had paid them in advance when I got to Mexico had a ride to the hotel never got a ride back. This hotel is not on the beach as it look like online, also beds are very hard not comfortable at all.