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Playa Palms Beach Hotel

4.0 star property
Upscale aparthotel on the beach, near Playa del Carmen Main Beach

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Reception
Ocean Front Studio | Private kitchenette
Ocean Front Studio
Ocean Front Studio | Private kitchenette
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • KitchenKitchenKitchen
  • Outdoor spaceOutdoor spaceOutdoor space

Explore the area

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Popular LocationPlaya del Carmen Main Beach1 min walk
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal12 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Renovated in 2017
Premium bedding
  • 67.33 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

8.1/10 Very good

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Renovated in 2017
Blackout curtains
  • 44.58 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View

Studio, Partial Ocean View

8.7/10 Excellent

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Renovated in 2017
Blackout curtains
  • 50.66 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Renovated in 2017
Blackout curtains
  • 61.76 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen

Apartment, 1 Bedroom, Partial Sea View

8.3/10 Very good

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
  • 62.71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Ocean Front Studio

8.6/10 Excellent

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Renovated in 2017
Premium bedding
  • 48.83 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

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The price is AU$116
for 1 night
includes taxes & fees
6 June - 7 June
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About the area

Playa del Carmen

Playa Palms Beach Hotel puts you in the heart of Playa del Carmen, within steps of popular attractions like Playa del Carmen Main Beach and Quinta Avenida. Highlights at this beachfront aparthotel include a private beach, an outdoor swimming pool and in-room kitchenettes. .Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, a furnished balcony or patio and an espresso maker. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. Free bottled water, a ceiling fan and a safe are also available. .This beach aparthotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, a garden and dry cleaning/laundry services. On weekday mornings continental breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Within a 15-minute walk of this 4-property class Downtown Playa del Carmen aparthotel, attractions include Mamitas Beach and Playa del Carmen Maritime Terminal.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • Sonora Prime – Playa del Carmen - 3 min walk
  • Hacienda Tequila - 4 min walk
  • Aldea Corazón - 4 min walk
  • Las Camelias - 4 min walk
  • Zenzi Beach Bar & Restaurant - 3 min walk

About this property

Entire place

Playa Palms Beach Hotel

Upscale aparthotel on the beach, near Playa del Carmen Main Beach
Playa Palms Beach Hotel offers its guests a private beach and an outdoor pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The boutique Playa Palms Beach Hotel also features tour/ticket assistance, a garden, and concierge services. A complete renovation of Playa Palms Beach Hotel was completed in April 2017.

Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

  • 39 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1997
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Russian, Spanish

Property amenities

Beach

  • Private beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay free (see details)

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 for adults and USD 7 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower only
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite service

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • 24-hour front desk
  • Free bottled water

Location highlights

  • Near the sea
  • On the waterfront
  • Next to a golf course
  • In the shopping district
  • In the city centre
  • In the entertainment district

Things to do

  • 18 holes of golf on site
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 39 rooms
  • 3 floors
  • 2 buildings
  • Built in 1997

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Palms Beach Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 7 for adults and from USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Contactless check-out is available.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Playa Palms Beach Hotel?

Playa Palms Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Playa Palms Beach Hotel?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Playa Palms Beach Hotel on 3 June 2024 start from AU$184.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Playa Palms Beach Hotel?

Yep, Playa Palms Beach Hotel is a short 1-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Does Playa Palms Beach Hotel have a pool?

Yep, and guests recommend it! Playa Palms Beach Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Playa Palms Beach Hotel?

This property features a private beach, as well as premium bedding and an espresso maker.

What makes Playa Palms Beach Hotel a romantic place to stay?

A private beach, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Playa Palms Beach Hotel.

Does Playa Palms Beach Hotel serve breakfast?

You bet, continental brekkie is served on weekdays from 7:00 AM to 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Playa Palms Beach Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Playa Palms Beach Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Playa Palms Beach Hotel?

No, pets and service animals are not allowed.

Is there a golf course on site at Playa Palms Beach Hotel?

There is a golf course next to Playa Palms Beach Hotel.

Playa Palms Beach Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 705 out of 1368 reviews" "
Rating 8 - Good. 408 out of 1368 reviews" "
Rating 6 - Okay. 135 out of 1368 reviews" "
Rating 4 - Poor. 52 out of 1368 reviews" "
Rating 2 - Terrible. 68 out of 1368 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

david

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Host were not very polite or too helpful. Pool is not heated, overall it was ok.
Stayed 3 nights in Feb 2024

10/10 Excellent

Olga

Liked: Cleanliness, property conditions & facilities
One step to the ocean, hammocks in the private balconies and the best staff ever made this hotel 5-stars for me. Some minor wear signs are not counted at all! Our family had very pleasant experience.
Stayed 4 nights in Feb 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cute hotel right on the beach and very quiet. Staff were great. Views were fantastic plus amenities in the room were useful.
Stayed 5 nights in Feb 2024

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
Oceanfront location is very good. Negatives, the office mishandled my reservation made weeks in advance, causing a room change after the first night. Neither Expresso machine worked, just a regular coffee maker in the rooms would have been great. Both rooms had minor floods, the first from the malfunctioning expresso machine, the second from rain the final night. No maid service after requesting in the second room. I cleaned the dishes.
Stayed 3 nights in Feb 2024

8/10 Good

DIANA

Stayed 4 nights in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel on the beach
Stayed 2 nights in Feb 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Due to beach erosion, the beach isn't very big. The beach area, with lounge chairs, is still very inviting. There are bigger beaches very close to the hotel and you can walk the beach from the hotel to the bigger beaches. The property is within walking distance to restaurants on the beach, other restaurants on nearby streets, and 5th Ave with with shops, bars, clubs, restaurants, taxis, etc. The staff is extremely helpful, kind and willing to book your trips to nearby activities.
Stayed 5 nights in Feb 2024

10/10 Excellent

Hans-Georg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Playa Palms is a small hotel right on the water. It is located on a small, quiet street, yet close to the noisy/lively 5th Ave. It is a lovely place with its white balconies and patios. A narrow pool invites to cool down. Beach chairs await every day. The water is not great for swimming because of anchored fishing boats right there but a large public beach is very close. The staff was super friendly. Our room was spacious, very clean, nicely outfitted, with a nice bath and patio. We enjoyed this hotel and would recommend it.
Stayed 7 nights in Feb 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, room comfort
Nice staff
3 times this year.. will come back.. easy access to everything anf nice people
Stayed 2 nights in Feb 2024

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
I loved it!
Stayed 2 nights in Feb 2024