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Occidental at Xcaret Destination - All Inclusive

7 outdoor pools, pool loungers, lifeguards on site

Overview
Rooms
Location
Policies

Very good

Popular amenities

All-inclusive

includes taxes & fees

25 May - 26 May

Explore the area

Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

Place, Xenses Park
‪17 min walk‬
Place, Xcaret Eco Theme Park
‪19 min walk‬
Place, Xplor Theme Park
‪3 min drive‬

Room options

1 bedroom, premium bedding, down duvets, free minibar

Royal Suite (Level)

Excellent

Garden view
90 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Studio Suite

Good

Garden view
47 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Luxury Room (Royal Level)

Exceptional

Garden view
40 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Deluxe Room (Concierge)

Good

Garden view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Room

Very good

Garden view
32 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Good

Garden view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Very good

Garden view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Very good

Garden view
47 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Exceptional

Garden view
40 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Very good

Garden view
90 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Unlimited Xplor Xperience - Basic Entrance

Exceptional

Garden view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Occidental at Xcaret Destination - All Inclusive. Within a 30-minute stroll, you'll find Xcaret Eco Theme Park and Xplor Theme Park. Highlights at this beachfront property include 11 restaurants, 7 outdoor swimming pools and a private beach. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The theme restaurant, El Pescador, serves seafood and is open for dinner. With 2 poolside bars and 11 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the 2 outdoor tennis courts, free water park and nightclub plus access to mini golf. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Free buffet breakfast is available daily between 7:00 AM and 11:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Places within a 15-minute drive of this 4-property class Playa del Carmen property include Quinta Avenida and Playa del Carmen Maritime Terminal.

What's nearby

Cenote Santa Cruz - 16 min walk - 1.4 km
Xenses Park - 17 min walk - 1.5 km
Xcaret Eco Theme Park - 19 min walk - 1.6 km
Xplor Theme Park - 3 min drive - 1.8 km
Río Secreto - 4 min drive - 2.8 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive

Restaurants

‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
‪El Xentral - ‬10 min walk
‪The Buffete - ‬3 min walk
‪Arriba Baja - ‬17 min walk
‪Mercado de la Merced - ‬10 min walk

About this property

Occidental at Xcaret Destination - All Inclusive

Occidental at Xcaret Destination - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Cool off in one of the 7 outdoor swimming pools at Occidental at Xcaret Destination - All Inclusive, and enjoy amenities such as a complimentary water park and a complimentary children's club.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a sauna and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

765 guestrooms or units

11 dining venues

2 bars by the pool

11 bars or lounges

Buffet breakfast (free)

Nightclub

Deli

Kid's club (free)

Childcare (surcharge)

Towels for the beach

Poolside lounge chairs

Business facilities

Dry cleaning

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Corner/local shop

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Smoking in designated areas

Locker space

Coffee shop

Occidental at Xcaret Destination - All Inclusive offers 765 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. 37-inch LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

25 May - 26 May

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
Limited on-site self parking

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
11 bars/lounges
11 restaurants
2 poolside bars
A coffee shop/cafe
Snack bar/deli

Restaurants on site

D' Oriental
El Pescador
La Hacienda
Los Olivos
Steak House

Things to do

2 outdoor tennis courts
7 outdoor pools
Air hockey
Arcade/game room
Archery
Beach volleyball
Billiards/pool table
Evening entertainment
Free children's club
Free water park
Gym
Hiking/biking trails
Mini golf
Nightclub
Playground
Sauna
Shopping centre
Snorkelling

Family friendly

7 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Free children's club
Free water park access
Grocery/convenience store
In-room cot
Lifeguards on site
Mini golf
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Lockers
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business centre

Outdoors

Beach towels
Garden
On a private beach
Pool loungers

Spa

Aromatherapy
Body scrubs
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Swedish massages

Accessibility

No lift

At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Towels provided

Entertainment

37-inch LED TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free stocked minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The All-Inclusive rate plan does not include room service. Fees apply for this service.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 3.41 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

This property accepts credit cards and cash

Cashless transactions are available

Some water is reused through a grey water recycling system

Safety features at this property include a smoke detector, a security system and outdoor lighting

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector, a security system and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Occidental All Inclusive

Occidental Grand Xcaret

Occidental Xcaret Destination All Inclusive Playa del Carmen

Occidental Xcaret Grand

Xcaret Grand Occidental

Occidental Xcaret Destination Playa del Carmen

Occidental Grand Resort All Inclusive

Occidental Xcaret Destination All Inclusive

Frequently asked questions

What is the cancellation policy at Occidental at Xcaret Destination - All Inclusive?

Occidental at Xcaret Destination - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on 25 May 2026 start from AU$397, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental at Xcaret Destination - All Inclusive?

Yep, Occidental at Xcaret Destination - All Inclusive has a free self car park.

Are there any beaches close to Occidental at Xcaret Destination - All Inclusive?

The closest beach to Occidental at Xcaret Destination - All Inclusive is Playa del Carmen Main Beach (6.9 km).

Is there a spa on site at Occidental at Xcaret Destination - All Inclusive?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yep, and guests love it! Occidental at Xcaret Destination - All Inclusive has 7 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

Does Occidental at Xcaret Destination - All Inclusive have a waterslide?

No, there is no waterslide at Occidental at Xcaret Destination - All Inclusive, but Xenses Park is a short 15-minute walk away.

What luxury perks are available at Occidental at Xcaret Destination - All Inclusive?

Occidental at Xcaret Destination - All Inclusive features a private beach, 2 poolside bars and 7 outdoor pools. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Occidental at Xcaret Destination - All Inclusive a romantic place to stay?

A private beach and romance packages, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Occidental at Xcaret Destination - All Inclusive.

Is Occidental at Xcaret Destination - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Occidental at Xcaret Destination - All Inclusive is a hit with families.

Does Occidental at Xcaret Destination - All Inclusive serve breakfast?

Yeah, our visitors give high marks to the free buffet breakfast here! Served daily from 7:00 AM to 11:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Occidental at Xcaret Destination - All Inclusive?

No, Occidental at Xcaret Destination - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental at Xcaret Destination - All Inclusive?

Relax with a coldie at the 2 poolside bars or 11 lounge bars, and grab a meal at the onsite restaurant that serves seafood.

What time are check-in & check-out at Occidental at Xcaret Destination - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Occidental at Xcaret Destination - All Inclusive?

No, pets are not allowed.

Occidental at Xcaret Destination - All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

6/10 Okay

Heath

Travelled with family and small children

23 Feb 2026

Disliked: Cleanliness, amenities

The rooms are noisy you can hear your neighbor's talking showering in building 12 beds are extremely uncomfortable double beds for a couple are not fun hard to get dinner reservations had to ask for qaters and towels as the staff didn't restock them and i tipped $20 on the first day the fridge didn't work

Stayed 7 nights in Feb 2026

8/10 Good

Erica

Travelled with partner

22 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

great beach, proximity and ease of access to xcaret park was amazing, we spent mornings at the park and afternoons at the beach; food was pretty good but not great options for vegans/vegetarians - I made do but it wasn't always easy/clear and restaurants seemed to not be able to accommodate/have vegan options; would be 5/5 if the food was better but otherwise, amazing place.

Stayed 5 nights in Feb 2026

4/10 Poor

Betzabeth

Travelled with partner

22 Feb 2026

Disliked: Cleanliness, amenities

Staff was friendly and nice but amenities were awful. It was so hard to get towels restocked and we never got anything else in the restroom restocked (soap bars, vanity kits, shower caps). I waited 5 days for a bathroom mat. They also make you reserve dinners that are going to be outside the buffets but only allow you to do them 72 hours in advanced. You have to do them in person from 7am-6pm and there are no exceptions. Who has time to visit this desk with one employee and a line out the door 3 times during a week stay? It is ridiculous. Things are not well organized, places don’t stay open to adhere to customers, and you have to plan all your outings based on when things will be open at the resort to ensure you eat and get pool towels. The biggest downfall is the food and drinks. The drinks are all fake and nothing is natural. They water down their alcohol so much and add fake color and syrups to everything. My husband and I both got food poisoning at the beginning of the trip. Not only did we get really sick but the pharmacy in the hotel is soooo over priced. I had to buy some stomach medicine and it was $500 MX. When we went to town, I restocked on the same medicine and it was $120 MX. Nothing but the buffets, restaurants, and rooms are air conditioned or have fans. I’d you want any relief from the heat, you would have to go back and hang out in your room. I would not recommend anyone to stay here and the 2 stars are because the most staff was nice and friendly.

Stayed 7 nights in Feb 2026

10/10 Excellent

Leigha

21 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great service, great resturants, great beach area. Loved the monkey's waking us up every morning. We will be back!

Stayed 6 nights in Feb 2026

4/10 Poor

Robert

21 Feb 2026

Stayed 5 nights in Feb 2026

10/10 Excellent

Monica Silvana

Travelled with family and small children

21 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great place to enjoy some days off. Great food and service was excellent.

Stayed 6 nights in Feb 2026

10/10 Excellent

Gabriele

21 Feb 2026

Liked: Cleanliness, property conditions & facilities

The Staff were great! We had a family trip and all the staff were gentle and very help full! The resort has só much to do! We loved it

Stayed 6 nights in Jan 2026

10/10 Excellent

Tracy

20 Feb 2026

Stayed 14 nights in Feb 2026

8/10 Good

Bert

Travelled with family and small children

20 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Fun relaxing time!

Stayed 6 nights in Dec 2025

David, Rockford

19 Feb 2026

Stayed 7 nights in Jan 2026

10/10 Excellent

Joanne Van Engelsdorp

Travelled with partner

19 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Absolutely great. Our first room was not near trees and we asked for a change before we unpacked and they accommodated us for a fee. We had monkeys and birds come by daily in building 21. All the staff were friendly and nice. The buffets were fine, no food sickness, no flies. A carts were good. Show at 9:30pm and a nightclub. We tipped in pesos ($20,50,100) and we tipped all kinds of service and workers just for fun. I did not feel pressured to tip. If you wake up before 9am you can find a chair somewhere (three pools, two ocean spots). Snorkling was great, lifeguards were helpful, the fish were amazing. Everything is far so bring good walking shoes. There is a Trolly if you are patient. Walkways, pools, restaurants are accessible. The park next door was incredible and worth every penny. You can walk or boat there and return for activities if you don’t get it all done in one day. The only constructive criticism I have is the inability to book a room in the building you want and I do not like the deer in a pen. They did not look happy or healthy and other deer were walking around the park free and friendly. The wildlife here is off the charts!!! I loved this place. Been to many countries and Mexico over 10 times. This spot is a gem if it’s you are into walking, adventure and wildlife!

Stayed 10 nights in Feb 2026

4/10 Poor

amariah

18 Feb 2026

Disliked: Cleanliness, property conditions & facilities

Bedspread was dirty upon check in. No beach access except the small bay. It is much, much smaller than it looks in pictures. It is NOT all-inclusive. Coffees are extra. Lobster is extra. There are beach chairs, but not enough. And only "club" members are allowed to use 3/4 of the chairs. There are several restaurants, reservation only. You reserve the day before, but not more than 2 days. The restaurants were usually all booked during our 8 night stay. The food at the restaurants was pretty terrible except the oriental. The steakhouse was the worst. The steak had the texture of a kitchen sponge.

Stayed 8 nights in Feb 2026

6/10 Okay

Tamara

18 Feb 2026

Liked: Cleanliness

The food was good but the buffet got boring same food daily. The pool snack bar seemed better at lunch. The Asian restaurant was the best for reserved dinners. Italian was ok, presentation was nice but small quantities and long wait. The resort lacks activities we did get bored. We only left once to the Xcaret park. When they say pool party it’s only a couple games. Music was only played for half the day at the pool and beach. We had 11 people in our group with kids all ages and 6 adults .The shows were a hit and miss. The Kareokee was awful. The singer in the lobby area could be so much better. Rooms were good and kept clean with the fridge stocked daily. The resort lacks a coffee shop. The wildlife was the best part, very unique as they roam freely. The resort is too far away to do most excursions. The grounds are well kept.

Stayed 5 nights in Feb 2026

10/10 Excellent

Stefan, kingston

17 Feb 2026

Stayed 7 nights in Dec 2025

8/10 Good

Maribel

Travelled with family

17 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Scenery and swimming pools

Stayed 6 nights in Feb 2026

10/10 Excellent

James

17 Feb 2026

Stayed 10 nights in Feb 2026

6/10 Okay

Mary Jane

17 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Food

Stayed 3 nights in Feb 2026

Occidental at Xcaret Destination - All Inclusive

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Royal Suite (Level)

Royal Suite (Level)

View all photos for Junior Studio Suite

Junior Studio Suite

View all photos for Luxury Room (Royal Level)

Luxury Room (Royal Level)

View all photos for Deluxe Room (Concierge)

Deluxe Room (Concierge)

View all photos for Deluxe Room

Deluxe Room

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

Deluxe Unlimited Xplor Xperience - Basic Entrance

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About the area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Occidental at Xcaret Destination - All Inclusive

Similar properties

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

You need to know

We should mention

Property is also known as

Frequently asked questions

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

Very good

8.8/10

8.6/10

8.4/10

8.4/10