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Sole Suites Playa del Carmen

Property class: 3

Photo gallery for Sole Suites Playa del Carmen

A rooftop terrace with a glass balustrade, a pool, and a view of the ocean.
A modern kitchen with a central island, built-in microwave, oven, and stainless steel range hood.
A staircase leading to a balcony with a view of the sea, a palm tree, and a patterned wall.
A spacious indoor area with a modern design, featuring a staircase, a fire extinguisher, and potted plants.
A balcony with a view of the ocean, a lounge chair, and a metal railing.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • 24/7 front desk

Explore the area

View map
1ra Avenida Norte, Entre Calle 12 y 14, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬

Room options

View all photos for One Bedroom Suite

A modern kitchen with a bar area, a refrigerator, and a television.

One Bedroom Suite

8.8 out of 10
Excellent
(18 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite

A modern kitchen with a bar area, a refrigerator, and a television.

Two Bedroom Suite

  • 92 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

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About the area

Playa del Carmen

Sole Suites Playa del Carmen places you in the centre of Playa del Carmen, steps from Quinta Avenida and within a short 5-minute stroll of Playa del Carmen Main Beach. Highlights at this hotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include free use of bicycles, a front desk safe and a lift. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 3-property class Downtown Playa del Carmen hotel include Mamitas Beach and Playacar Beach.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Central Square - 6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Zenzi Beach Club - ‬3 min walk
  • ‪Aldea Corazón - ‬2 min walk
  • ‪Mi Jardin Secreto - ‬2 min walk

About this property

Sole Suites Playa del Carmen

Sole Suites Playa del Carmen offers its guests an outdoor pool and complimentary bicycles. WiFi is free in public spaces. Sole Suites Playa del Carmen also features a terrace, a front desk safe, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 20 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Lift
  • Smoking in designated areas
Sole Suites Playa del Carmen offers 20 air-conditioned accommodations with a safe and an iron/ironing board. This accommodation offers separate sitting areas. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (MXN 250 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Beach towels
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 600
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 600

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MXN 250 per day
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sole Suites Hotel
SOLE Suites by GuruHotel
SOLE Suites Quinta Avenida
Sole Suites Playa del Carmen
Sole Suites Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Sole Suites Playa del Carmen?

Sole Suites Playa del Carmen offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sole Suites Playa del Carmen?

Yep, Sole Suites Playa del Carmen has a covered self car park for MXN 250 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Sole Suites Playa del Carmen?

Yep, Sole Suites Playa del Carmen is a short 3-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and fishing.

Does Sole Suites Playa del Carmen have a pool?

Sole Suites Playa del Carmen has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at Sole Suites Playa del Carmen?

No, Sole Suites Playa del Carmen does not offer an airport shuttle service.

What time are check-in & check-out at Sole Suites Playa del Carmen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sole Suites Playa del Carmen?

Cats and dogs are welcome at Sole Suites Playa del Carmen, with food and water bowls and litter trays on offer. Just so you know, there's a limit of 2 pets.

Sole Suites Playa del Carmen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 102 out of 223 reviews
Rating 8 - Good. 65 out of 223 reviews
Rating 6 - Okay. 35 out of 223 reviews
Rating 4 - Poor. 15 out of 223 reviews
Rating 2 - Terrible. 6 out of 223 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Jovan

Liked: Cleanliness, staff & service, property conditions & facilities
The location is near the beach, but we can not sleep at night, because there are a lot of bars around the hotel and loud music all night long. No, parking also.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Azahea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was near the main beach at Playa del Carmen. The buildimg was clean and the apartment was very spacious and well stocked. Free toiletries. Thete eas parking offered for a fee. Lots of nearby shops, convenience store and market. A must stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ivania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool and nice place
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service
Suite was fine, staff was fine.
Stayed 28 nights in Jan 2026
Verified review

6/10 Okay

Armando

No comment
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and location
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the space and the size of the room. And the staff was amazing.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Fidencio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it was more than what I expected except that beds are extra firm. Oscar made us feel welcome as soon as we arrived. He said that rooms with balcony facing the street were noisy so we decided to keep the room he assigned us initially. Daily room service is efficient. Also, it was a great value for the rate we paid. I appreciate everyone’s great service and likely will return. Beach is gone by erosion. Not their fault at all, though. But you can go to playacar for awesome beaches.
Stayed 7 nights in Mar 2026
Verified review

4/10 Poor

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
To go out, the front wasn’t very nice not very accommodating and was generally not happy to be there.
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

mayada

Liked: Cleanliness
Disliked: Property conditions & facilities
The pool is dirty, the kitchen utensils are very worn out, and the water pressure is very weak.
Stayed 7 nights in Jan 2026
Verified review

4/10 Poor

Nita Shiv

Location was next to night clubs. Loud noise until 2pm every day made it hard to sleep
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Karen

Liked: Staff & service, amenities, property conditions & facilities
It was nice. Close to everything. Shopping, dinner. Safe for families.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Two bedrooms and bathrooms and kitchen. Excellent place to stay
Stayed 8 nights in Nov 2024
Verified review

10/10 Excellent

Eloisa Carolina Mejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice , always smiling and helpful , place was clean and close to everything
Stayed 8 nights in Jan 2024
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, in downtown.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly rooms have plenty of space clean and comfortable
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Judi

Liked: Cleanliness, staff & service, room comfort
Kitchen was minimally stocked, you could do simple meals. No can opener or oven equipment. Dishes were chipped and not a full set of anything
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Víctor Omar Sánchez

Liked: Cleanliness, amenities, property conditions & facilities
The installation is really good, however they will charge extra for parking and they will charge an extra cleaning fee; it’s not too expensive just be careful with the towels. Keep that in mind :)
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

sebastien

Liked: Cleanliness, staff & service, amenities
good place to be close to 5th avenue and beach, quiet area
Stayed 9 nights in May 2024
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean spacious convienient
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

Paule

Liked: Cleanliness
Great location. Very walkable. Near clubs- loud, can ask for a room in the back
Stayed 12 nights in May 2023