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Aparthotel

El Dorado Royale, All & More Inclusive Adults Only

Property class: 5 and above

Photo gallery for El Dorado Royale, All & More Inclusive Adults Only

A pool area with wooden lounge chairs and a clear view of palm trees and a building in the background.
Property video
A thatched-roof room with two beds, a wooden deck, and a view of the ocean and palm trees.
A beachside dining setup with a thatched roof, a white table with plates of food, and a view of the ocean.
A covered outdoor seating area with a bar, wicker furniture, and a view of the ocean.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$470
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪6 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪6 min drive‬
  • Place, Paradise Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for LUXURY JUNIOR SUITE - MORE INCLUSIVE

A hotel room with a large bed, a red sofa, a dining area with a table and chairs, and a balcony with a view of greenery.

LUXURY JUNIOR SUITE - MORE INCLUSIVE

  • Park view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

A living room with a red sofa, a dining table with chairs, and a view of a balcony with a glass door.

BEACH FRONT JUNIOR SUITE

  • Beach view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP JUNIOR SUITE

A pool area with wooden lounge chairs and a clear view of palm trees and a building in the background.

SWIM UP JUNIOR SUITE

  • Bay view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

A hotel room with a bed, desk, chairs, a ceiling fan, and a large framed artwork on the wall.

BEACH FRONT SWIM UP JUNIOR SUITE

  • Bay view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL RETREAT SWIM UP SUITE

A hotel room with a bed, a desk, a sofa, and a balcony with a view of palm trees.

ROYAL RETREAT SWIM UP SUITE

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL RETREAT JUNIOR SUITE

A hotel room with a bed, a desk, a sofa, and a balcony with a view of palm trees.

ROYAL RETREAT JUNIOR SUITE

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for ROYAL RETREAT BEACHFRONT SUITE

A hotel room with a bed, a large bathtub, a ceiling fan, and a wall-mounted air conditioner.

ROYAL RETREAT BEACHFRONT SUITE

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL RETREAT DELUXE GARDEN SUITE

A spacious bedroom with a large bed, bedside tables, a desk, and a chair. There is a ceiling fan, a TV, and a view of the outdoors through a glass door.

ROYAL RETREAT DELUXE GARDEN SUITE

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior

In-room safe, desk, laptop workspace, blackout curtains

Suite Junior

  • 57 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Double Suite with Garden View

In-room safe, desk, laptop workspace, blackout curtains

Double Suite with Garden View

  • Garden view
  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Premium

In-room safe, desk, laptop workspace, blackout curtains

Suite Premium

  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at El Dorado Royale, All & More Inclusive Adults Only. You'll be 9.4 km (5.8 mi) from Maroma Beach and 27.1 km (16.9 mi) from Playacar Golf Club. Highlights at this all-inclusive aparthotel include 12 restaurants, 6 outdoor swimming pools and a full-service spa. .You can enjoy Smart televisions with cable channels, and each apartment features free WiFi, a separate bath and shower and free bottled water. Nice touches to enhance your stay include a jetted bath, a hydromassage showerhead and bathrobes. Room service, a ceiling fan and a safe are also available. .A day of pampering at Náay Spa can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, LA CANTINA BAR, serves Mexican cuisine and is open for breakfast, lunch and dinner. KICK is the aparthotel's own bar. Spend the day at the private beach and enjoy the on-site nightclub, gym and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 5-property class Playa del Carmen aparthotel include Cirque du Soleil Boutique at Vidanta Riviera Maya and Puerto Morelos Town Square.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 6 min drive - 5.0 km
  • Playa Paraiso Golf Course - 6 min drive - 5.3 km
  • Paradise Beach - 9 min drive - 6.7 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 10 min drive - 10.2 km
  • Monumento Ruta de los Cenotes - 10 min drive - 10.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • ‪El Mar Y Tierra - ‬7 min drive
  • ‪La Hacienda - ‬8 min drive
  • ‪El Cocotal - ‬2 min walk
  • ‪Kiosko Beach Bar - ‬10 min drive
  • ‪Le marché - ‬7 min drive

About this property

El Dorado Royale, All & More Inclusive Adults Only

El Dorado Royale, All & More Inclusive Adults Only is an all-inclusive aparthotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Royale, All & More Inclusive Adults Only, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 9 bars/lounges. WiFi is free in public spaces. This Mediterranean aparthotel also offers a fitness centre, a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen aparthotel.

  • 476 guestrooms or units
  • 12 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 9 bars or lounges
  • Nightclub
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
  • Swim-up bar
El Dorado Royale, All & More Inclusive Adults Only offers 476 air-conditioned accommodations with a safe and complimentary bottles of water. 30-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.3 out of 5, Excellent, 187 reviews
The price is AU$657
includes taxes & fees
13 Oct - 14 Oct
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Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch Smart TV with cable channels
  • Music library
  • Nightclub

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Iron/ironing board
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides
  • Safe

Things to do

  • Billiards/pool table
  • Gym
  • Volleyball
  • Fishing nearby
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Humane treatment of captive wild animals
  • LED lighting
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests can access their rooms with a mobile device.

Property Registration Number 02451323

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

Frequently asked questions

Is parking available at El Dorado Royale, All & More Inclusive Adults Only?

Yep, El Dorado Royale, All & More Inclusive Adults Only has a free self car park and free valet parking.

How much does it cost to stay at El Dorado Royale, All & More Inclusive Adults Only?

As of 23 Sept 2026, prices found for a 1-night stay for 2 adults at El Dorado Royale, All & More Inclusive Adults Only on 5 Oct 2026 start from AU$470, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to El Dorado Royale, All & More Inclusive Adults Only?

The closest beach to El Dorado Royale, All & More Inclusive Adults Only is Maroma Beach (6.3 km).

Is there a spa on site at El Dorado Royale, All & More Inclusive Adults Only?

Yep, Náay Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as deep-tissue massages.

Does El Dorado Royale, All & More Inclusive Adults Only have a pool?

El Dorado Royale, All & More Inclusive Adults Only has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at El Dorado Royale, All & More Inclusive Adults Only?

This property features a private beach, as well as a jetted bath and a hydromassage showerhead.

What makes El Dorado Royale, All & More Inclusive Adults Only a romantic place to stay?

A hot tub and a private beach, as well as Jetted bath in the guestrooms, all help set the scene for a romantic weekend at El Dorado Royale, All & More Inclusive Adults Only.

Is El Dorado Royale, All & More Inclusive Adults Only family-friendly?

No, El Dorado Royale, All & More Inclusive Adults Only is an adults-only property.

Are there hot tubs in the rooms at El Dorado Royale, All & More Inclusive Adults Only?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at El Dorado Royale, All & More Inclusive Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at El Dorado Royale, All & More Inclusive Adults Only?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 9 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at El Dorado Royale, All & More Inclusive Adults Only?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at El Dorado Royale, All & More Inclusive Adults Only?

No, only service animals are allowed.

El Dorado Royale, All & More Inclusive Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 401 out of 678 reviews
Rating 8 - Good. 148 out of 678 reviews
Rating 6 - Okay. 78 out of 678 reviews
Rating 4 - Poor. 25 out of 678 reviews
Rating 2 - Terrible. 26 out of 678 reviews

9.2/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Angelyn

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was very friendly and welcoming. Resort was very safe.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

cody

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was so kind, and the cleanliness was superb
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, check-in, communication, listing accuracy
The experience was everything we could hope for. The staff was very helpful, polite and friendly. From the room to the food and the property went above and beyond our expectations, would definitely recommend 👌
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, check-in, communication, listing accuracy
Great staff many pools and restaurants
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Camila

Liked: Cleanliness, check-in, communication, listing accuracy
El Dorado Royale is an incredible resort. The grounds and food are amazing. The staff customer service is some of the best in the Riveira Maya area. I would happily return as often as possible!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

mackenzie

Liked: Cleanliness, check-in, communication, listing accuracy
Staff were amazing food was great everything was clean
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

MARK

Liked: Cleanliness, check-in, communication, listing accuracy
Nice quiet place with multiple pools and restaurants
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Richard William

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent hotel and transportation staff……nice rooms……excellent food….huge property….many perks…..access to water park…..catamaran…. Would definitely recommend……will go there again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing property and staff!!! Will be back!!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Danielle Emilie

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing time and LGBTQ friendly 😇
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, check-in, communication, listing accuracy
Staff were very friendly. The pools were great and everytginf was as described! Would definitely recommend this resort!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jacqueline Gail

Liked: Cleanliness, check-in, communication, listing accuracy
Pleasant and helpful staff
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Evan David

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were very helpful and the resort was beautiful. There were so many amenities especially for the price.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Julian

Liked: Cleanliness, communication
The staff were excellent, very welcoming and helpful to. The location was great too.
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
The resort is lovely. Lots to do and a good variety of restaurants. The staff are super helpful and friendly. We enjoyed our stay.
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

lisa

Liked: Cleanliness, property conditions & facilities, communication
Room was clean and staff was friendly
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Carrie

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms were clean and inviting. The restaurants and good were just ok.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Derrick Seu

Liked: Check-in, communication, listing accuracy
It was decent
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, check-in, communication
Everything was excellent except for the food hours they were closed really early and the hotel comes with jet ski and catamaran but you only need to book it like a month in ahead to be able to have fun of all those amenities that the hotel has
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ross

Liked: Cleanliness
Had a great trip a very beautiful spot
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely resort, everything including activities are included. People are friendly and helpful
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Melissa Marie

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were absolutely incredible. Everyone is so kind, welcoming, and really tries to make your stay special. The more inclusive policy of this hotel makes your stay so relaxing and allows you to truly enjoy the experience
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness, check-in, communication, listing accuracy
The casitas is worth the money. The outdoor shower was my favorite. Breakfast and lunch on the balcony was wonderful, the breeze and the ocean view made it more romantic. My husband napped on the balcony everyday. Perfect for R & R
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Magdalena

Liked: Cleanliness, communication
Disliked: Listing accuracy
The big disappointment was bo swimmible beach and concrete blocks in the water, plus algae all over.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Kelly A

Liked: Cleanliness, check-in, communication, listing accuracy
Resort is pretty . Rooms clean . Food is good . Drinks are weak and staff not very attentive . Concierge vey helpful
Stayed 7 nights in Apr 2026