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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
Adults-only beachfront property with outdoor pool

Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool, pool loungers, lifeguards on site
Creator video
Reception
Outdoor pool, pool loungers, lifeguards on site
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$877
includes taxes & fees
5 Feb - 6 Feb

Explore the area

View map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪6 min walk‬
  • Place, Playacar Beach
    ‪11 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪11 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise)

Luxury Room (Sunrise)

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Private bathroom
  • Partial sea view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Private bathroom
  • Resort view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

8.6 out of 10
Excellent
(36 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Private bathroom
  • Garden view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View)

Luxury Room (Royal View)

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Fan
Bathrobes
Private bathroom
  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Royal Hideaway Playacar All Inclusive - Adults only. You'll be 2.5 km (1.6 mi) from Playa del Carmen Main Beach and 2.2 km (1.4 mi) from Quinta Avenida. Highlights at this all-inclusive property include 6 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. The restaurant, Ventanas, serves Spanish cuisine and is open for dinner. At the property's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. There's also the convenience of free valet parking. .Within a 30-minute walk of this 4.5-property class Playacar property, attractions include Playacar Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 6 min walk - 0.6 km
  • Playacar Golf Club - 6 min walk - 0.6 km
  • Playacar Beach - 11 min walk - 1.0 km
  • Mayan Ruins of Playacar - 11 min walk - 1.0 km
  • Quinta Avenida - 4 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min walk
  • ‪rosa roja - ‬7 min walk
  • ‪Bar Arrecife - ‬15 min walk
  • ‪La Barra Artesanal - ‬2 min walk
  • ‪Turquesa - ‬1 min walk

About this property

Royal Hideaway Playacar All Inclusive - Adults only

Adults-only beachfront property with outdoor pool
Royal Hideaway Playacar All Inclusive - Adults only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Hideaway Playacar All Inclusive - Adults only such as an outdoor pool and outdoor tennis courts.

There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a health club, a garden and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 200 guestrooms or units
  • 6 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 1998
  • Deli
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
Royal Hideaway Playacar All Inclusive - Adults only offers 200 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower, bathrobes and slippers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azia Avant Thai
  • Palazzo
  • Spices
  • The Grill
  • Ventanas

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 1998
  • Designated smoking areas
  • Lifeguards
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Hideaway Playacar All Inclusive - Adults only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 4.3 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Frequently asked questions

What is the cancellation policy at Royal Hideaway Playacar All Inclusive - Adults only?

Royal Hideaway Playacar All Inclusive - Adults only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Hideaway Playacar All Inclusive - Adults only?

As of 3 Feb 2026, prices found for a 1-night stay for 2 adults at Royal Hideaway Playacar All Inclusive - Adults only on 5 Feb 2026 start from AU$870.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royal Hideaway Playacar All Inclusive - Adults only?

Yep, Royal Hideaway Playacar All Inclusive - Adults only has a free self car park and free valet parking.

Are there any beaches close to Royal Hideaway Playacar All Inclusive - Adults only?

Yep, Royal Hideaway Playacar All Inclusive - Adults only is a short 17-minute walk from Playacar Beach. Fun beach activities include volleyball and fishing.

Is there a spa on site at Royal Hideaway Playacar All Inclusive - Adults only?

Yep, there is an onsite spa at Royal Hideaway Playacar All Inclusive - Adults only. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Royal Hideaway Playacar All Inclusive - Adults only have a pool?

Yep, and guests love it! Royal Hideaway Playacar All Inclusive - Adults only has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Royal Hideaway Playacar All Inclusive - Adults only?

Royal Hideaway Playacar All Inclusive - Adults only features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Royal Hideaway Playacar All Inclusive - Adults only a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Royal Hideaway Playacar All Inclusive - Adults only.

Is Royal Hideaway Playacar All Inclusive - Adults only family-friendly?

No, Royal Hideaway Playacar All Inclusive - Adults only is an adults-only property.

Is there a free airport shuttle available at Royal Hideaway Playacar All Inclusive - Adults only?

No, Royal Hideaway Playacar All Inclusive - Adults only does not offer an airport shuttle service.

Is there a bar or restaurant at Royal Hideaway Playacar All Inclusive - Adults only?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royal Hideaway Playacar All Inclusive - Adults only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royal Hideaway Playacar All Inclusive - Adults only?

No, pets and service animals are not allowed.

Royal Hideaway Playacar All Inclusive - Adults only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Rickell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is beautiful. They need more staff everywhere in all departments. All the staff they did have were very nice. Long wait times for meals to arrive. Room was not ready to 4:15/4:30 ish. The bar area where the pool tables are smelled moldy. Our room was great.
Stayed 2 nights in Oct 2025

8/10 Good

Miles D, Austin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Extremely clean rooms were always taken care of. at multiple restaurants some of them good some of them not so good. Spices the Mexican restaurant was decent, but the service was extremely slow The grill, the steakhouse the appetizers were good. The steak was horrible. They served a New York strip, which was overcooked hard to eat. The Italian was amazing. I have no complaints. The Mediterranean was amazing. I have no complaints. The Asian was amazing as well. Overall, for the price it was good.
Stayed 7 nights in Oct 2025

10/10 Excellent

Amanda

Stayed 3 nights in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
The people are so friendly. The hotel room is very clean. The beds are so comfortable. You don't wanna leave. The beaches are beautiful and so is the view from the hotel and it's close to everything fifth Avenue.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kelly F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great! Everything was clean! Everyone was helpful!
Stayed 4 nights in Oct 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were absolutely beautiful with wonderful access to a clean beach and the pools were great! Staff was excellent. Food was good! Rooms were a little too dark for my liking. Needed more light.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kim

Stayed 6 nights in Oct 2025

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities
Had a very nice stay - good food options - good food quality - rooms are dated and could use upgrades - recommend a coffee / gelatto bar / area in main building - very quiet - could use alittle more night life action - all in all very nice resort
Stayed 7 nights in Oct 2025

8/10 Good

Amy

Liked: Cleanliness
Stayed 4 nights in Oct 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property & Staff are outstanding, however, it lacks identity & atmosphere. It’s a solid 3.5-4 star resort !
Stayed 10 nights in Oct 2025

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate white sandy beach.excellemt service! Food options are great. This resort is outstanding for people over the age of 35.
Stayed 5 nights in Oct 2025

10/10 Excellent

Theresa

Stayed 5 nights in Oct 2025

10/10 Excellent

Iryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice that the pool facing the plan. This was our second time in this hotel and both times it was very nice. The only downside is not as much food variety.
Stayed 6 nights in Aug 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and peaceful balcony, where you can see the nice landscape and hear the ocean
Gorgeous beach
Fabulous room
Gorgeous property
Nice touches for all inclusive resort.
Stayed 4 nights in Oct 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the location, resort and staff here. The beach was beautiful, with great views and delicious food. The resort and local shops don’t like to offer change for bills you get from the ATM, so plan ahead and get smaller bills before going to Mexico if you can, otherwise you’re basically spending $25 minimum every time you pay cash. You can pay card for things but it vibes with a percentage markup.
Stayed 7 nights in Oct 2025

6/10 Okay

Ian

Stayed 9 nights in Sep 2025

10/10 Excellent

Elvira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room/ food / drinks/
Stayed 6 nights in Sep 2025

8/10 Good

Ruby

Stayed 4 nights in Sep 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 5th time staying at this resort. The staff is great and service is excellent.
Stayed 7 nights in Sep 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very clean. Staff very nice and helpful. Great gym equipment. Steak house and hibachi were very good.
Stayed 6 nights in Sep 2025

8/10 Good

Millissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the traditional feel of this resort. The small relaxing pools give you secluded lagoon feel. Everyone was so amazing & helpful, EXCEPT Armando. He was our pavilion concierge. He wouldnt work with us at all. Put every dinner reservation @ 8 or 8:30. Didn't even book dinner for our last night. When they changed consierges on our ladt day, our new concierge was fabulous! She called up & got us a last minute reservation for 6pm. Prearranged our breakfast to arrive at a specific time before our departure.
Stayed 6 nights in Sep 2025

8/10 Good

Kevin O

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the experience, everything at the hotel was excellent. I just have one issue. My grandma lost the her gold necklace and we weren't able to find.
Stayed 3 nights in Aug 2025

10/10 Excellent

Manuel, Newark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and classic.
Stayed 6 nights in Aug 2025

10/10 Excellent

raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to over 30 resorts over the years and the Royal Hideaway is far and away the best we have ever stayed at. The amazing staff, the food and the attention to detail was off the charts. This is one of the very few resorts I would ever return to.
Stayed 7 nights in Aug 2025

10/10 Excellent

Amalia, Lima

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very good time at the hotel. There is room for improvement, but we would return!
The Deck - best place for breakfast with a view
Stayed 4 nights in Sep 2025