Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property video
Exterior
Junior Suite Ocean View Double
Preferred Club Junior Suite Ocean View Double | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
The current price is AU$1,311
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
Carretera Federal 307 Chetumal-CancĂșn, Km 306.5, Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Maroma Beach
    â€Ș1 min drive‬
  • Place, Playa Paraiso Golf Course
    â€Ș9 min drive‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    â€Ș9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    â€Ș74 min drive‬

Room options

Junior Suite Partial Ocean View Double

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 58 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Ocean View Double

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Blackout curtains
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Junior Suite Ocean View Double

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Blackout curtains
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Tropical View King

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Tropical View Double

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite Ocean View King

9.6 out of 10
Exceptional
(38 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim Out Tropical View

9.8 out of 10
Exceptional
(54 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

9.8 out of 10
Exceptional
(27 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Blackout curtains
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swimout

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Blackout curtains
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Honeymoon Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Blackout curtains
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Partial Ocean View King

8.6 out of 10
Excellent
(20 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 58 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Blackout curtains
  • 174 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Ocean Front Swim Out Governor Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LED TV
Pillow menu
Blackout curtains
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive. You'll be 2.6 km (1.6 mi) from Maroma Beach and 10.9 km (6.8 mi) from El CamaleĂłn Mayakoba Golf Course. Highlights at this all-inclusive property include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, El Patio Casual Elegance, serves Mexican cuisine and is open for dinner. With 8 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site nightclub and gym. 7752 square feet (720 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 5-property class Maroma property include Puerto Morelos Beach and Quinta Avenida.

What's nearby

  • Maroma Beach - 1 min drive - 0.4 km
  • Playa Paraiso Golf Course - 9 min drive - 4.6 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 9 min drive - 5.0 km
  • Paradise Beach - 12 min drive - 5.3 km
  • Nicklaus Design Golf Course - 13 min drive - 6.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive

Restaurants

  • â€ȘAlberca - Pool - Bar - ‬14 min drive
  • â€ȘPreferred Beach Club - ‬4 min drive
  • â€ȘEl Pajarito - ‬6 min drive
  • â€ȘRhapsody Cocktail Bar - ‬13 min drive
  • â€ȘRendezvous Bar - ‬2 min walk

About this property

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

Adults-only beachfront property with 2 outdoor pools
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and cabanas (surcharge). At Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a health club and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 410 guestrooms or units
  • 4 levels
  • 8 dining venues
  • 8 bars or lounges
  • Conference rooms
  • 7752 sq ft of conference space
  • 720 sq. m of conference space
  • Nightclub
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive offers 410 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. 42-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bordeaux Casual Elegance
  • El Patio Casual Elegance
  • Himitsu Casual Elegance
  • Portofino Casual Elegance
  • Seaside Casual Elegance

Things to do

  • 2 outdoor pools
  • Archery
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Cooking classes
  • Ecotours
  • Evening entertainment
  • Free beach club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Music library
  • Nightclub
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,752 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in certain restaurants.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Secrets Maroma Beach Riviera Cancun
Cancun Secrets Maroma Beach Riviera
Maroma Beach All Inclusive
Maroma Beach Secrets
Secrets Beach Riviera Cancun All Inclusive
Secrets Cancun Maroma Beach
Secrets Maroma Beach
Secrets Maroma Beach All Inclusive
Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun All Inclusive
Secrets oma Riviera Cancun In

Frequently asked questions

What is the cancellation policy at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

As of 25 Dec 2025, prices found for a 1-night stay for 2 adults at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive on 4 Jan 2026 start from AU$1,310.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Yep, Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

The closest beach to Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive is Maroma Beach (0.5 km).

Is there a spa on site at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Yep, there is an onsite spa at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive have a pool?

Yep, and guests love it! Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive.

Is Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive family-friendly?

No, Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

No, Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?

No, only service animals are allowed.

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1156 out of 1423 reviews
Rating 8 - Good. 173 out of 1423 reviews
Rating 6 - Okay. 65 out of 1423 reviews
Rating 4 - Poor. 12 out of 1423 reviews
Rating 2 - Terrible. 17 out of 1423 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Colby

Stayed 7 nights in Sep 2025

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lots of construction and seaweed ruined our beach time
Stayed 6 nights in Sep 2025

8/10 Good

Carlos

Stayed 7 nights in Sep 2025

10/10 Excellent

Ezequiel

Stayed 4 nights in Aug 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Everything!
Stayed 3 nights in Sep 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie

Stayed 4 nights in Sep 2025

10/10 Excellent

Patricia Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great All Inclusive
Stayed 6 nights in Sep 2025

10/10 Excellent

Sandra Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service I don't like the sargazo
Stayed 7 nights in Sep 2025

10/10 Excellent

Lizbeth Isabel Tapia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it it’s is absolutely stunning food is great service it’s amazing we will definitely be back soon
Stayed 5 nights in Sep 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the clean beach and centralized pool area.
Stayed 6 nights in Jul 2025

10/10 Excellent

Juan

Love it
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secrets Maroma Beach was an amazing experience. I haven’t been on vacation in awhile, but for my first time back I was blown away by the staff, food, beaches, and spa treatments. Couldn’t have asked for a better concierge than “Mr Roger” as he made sure everything was great everyday. Definitely will go back again!!
Stayed 4 nights in Aug 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
.
Stayed 7 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time staying at a Secrets Resort, it was extremely relaxing. The food was great, the service top notch all the staff was
Stayed 4 nights in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Great!
Stayed 4 nights in Aug 2025

10/10 Excellent

LYUBOV, Gresham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 7 nights in Jul 2025

10/10 Excellent

David Nieto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly welcoming. Food and entertainment was lovely. Although it is high seaweed season and we knew this before booking... the hotel did an amazing job cleaning. The drinks where delicious and staff cared for peoples safely. Will be returning.
Stayed 4 nights in Sep 2025

6/10 Okay

Michael Erick, Las Vegas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Never received my benefits even after asking. And they did NOT prepare for my wife's birthday as they said they would asking communicating with them prior over 3 times to ensure it was done.
Stayed 6 nights in Sep 2025

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Resort

Beautiful!! Amazing in every way!
Stayed 3 nights in Sep 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

8/10 Good

Hany Sadek Rezk

Liked: Cleanliness, property conditions & facilities
The resort is amazing , we had a good time , beach and food are excellent I have one complaint, I sent an e mail a week before arrival requesting to be in building 26 we booked preferred swim out, on arrival on September 6, 2PM , the gentleman on preferred check in asked me if I want to upgrade up and pay $300 which I declined and I mentioned to him that his letter given to me few minutes earlier indicating we are gold status and entitled to free upgrade if available and obviously there was availability and I requested building 26 a week earlier, he said not available so I asked for building 25 as those buildings close to the preferred restaurant, bar , lounge and preferred beach area and because there will be shade in the swim out in the afternoon , he said 25 is available, we went to lunch then received a call that our room in building 16 which the other side of the resort away from the preferred area and were we stayed I appreciate a response from the manager
Stayed 4 nights in Sep 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Infinitypool
Stayed 8 nights in Sep 2025

10/10 Excellent

SUWHAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is wonderful
Stayed 4 nights in Sep 2025

8/10 Good

Sheila, Maxwell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , just doing remodel so was a little disappointed but know it needs to be done
Stayed 6 nights in Aug 2025