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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property

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Preferred Club Master Suite King Ocean Front
7 outdoor pools, open 8:00 AM to 6:00 PM, pool cabanas (surcharge)
Preferred Club Junior Suite King Ocean Front | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$990
includes taxes & fees
17 Mar - 18 Mar

Explore the area

View map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪19 min walk‬
  • Place, Gran Coyote Golf
    ‪5 min drive‬
  • Place, Punta Esmeralda Beach
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

View all photos for Junior Suite Double Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite Double Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Double Tropical View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite Double Tropical View

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite King Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Tropical View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Double Ocean View

Preferred Club Junior Suite Double Ocean View

Preferred Club Junior Suite Double Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Preferred Club Junior Suite King Ocean View

8.8 out of 10
Excellent
(23 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite King Ocean Front

Preferred Club Junior Suite King Ocean Front

Preferred Club Junior Suite King Ocean Front

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Preferred Club Superior Junior Suite King Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Paramount Suites Ocean View King

Preferred Club Paramount Suites Ocean View King | View from room

Preferred Club Paramount Suites Ocean View King

  • Ocean view
  • 179 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King Tropical View

Premium bedding, minibar, in-room safe, blackout curtains

Preferred Club Junior Suite Swim Out King Tropical View

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite King Ocean Front

Preferred Club Master Suite King Ocean Front

Preferred Club Master Suite King Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Stellar Presidential Penthouse

The Stellar Presidential Penthouse

The Stellar Presidential Penthouse

  • Ocean view
  • 440 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive. You'll be 4.3 km (2.7 mi) from Mamitas Beach and 4.4 km (2.7 mi) from Gran Coyote Golf. Highlights at this beachfront property include 10 restaurants, 7 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and mani/pedis along with access to the sauna and hot tub. The buffet restaurant, Market Cafe, serves international cuisine and is open for breakfast and lunch. With 7 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site nightclub and gym. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 5-property class Corasol property include El Camaleón Mayakoba Golf Course and Quinta Avenida.

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.6 km
  • Gran Coyote Golf - 5 min drive - 1.8 km
  • Punta Esmeralda Beach - 10 min drive - 2.5 km
  • Quinta Avenida - 10 min drive - 4.6 km
  • Xcaret Eco Theme Park - 25 min drive - 15.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪La Laguna - ‬13 min walk
  • ‪El Templo - ‬11 min walk
  • ‪Bar L'Elefant - ‬11 min walk
  • ‪Las Máscaras - ‬13 min walk
  • ‪Restaurante Riviera - ‬15 min walk

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Some rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 7 bars/lounges. Public spaces have free WiFi. This luxury property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 485 guestrooms or units
  • 8 levels
  • 2 buildings
  • 10 dining venues
  • 2 swim-up bars
  • 7 bars or lounges
  • 11950 sq ft of conference space
  • 1110 sq. m of conference space
  • Built in 2021
  • Nightclub
  • Karaoke
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers 485 air-conditioned accommodations with tablet computers and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 2 swim-up bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Allora
  • Bisou
  • Market Cafe
  • Seasoul
  • Suki

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pickleball courts
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf driving range
  • Gym
  • Karaoke
  • Nightclub
  • Outdoor tennis court
  • Shopping centre
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water sports equipment
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (11,950 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

As of 24 Feb 2026, prices found for a 1-night stay for 2 adults at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive on 17 Mar 2026 start from AU$990.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Yep, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

The closest beach to Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is Playa del Carmen Main Beach (4.5 km).

Is there a spa on site at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Yep, there is an onsite spa at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as sports massages.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Secrets Moxché Playa del Carmen - Adults Only - All Inclusive has 7 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive features 7 outdoor pools, a full-service spa and a nightclub. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Secrets Moxché Playa del Carmen - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive.

Is Secrets Moxché Playa del Carmen - Adults Only - All Inclusive family-friendly?

No, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

No, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Dogs are welcome at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Is there a golf course on site at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

There is a golf course next to Secrets Moxché Playa del Carmen - Adults Only - All Inclusive.

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 750 out of 1005 reviews
Rating 8 - Good. 139 out of 1005 reviews
Rating 6 - Okay. 72 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jade

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was amazing
Stayed 7 nights in Nov 2025

8/10 Good

Kathryn

Stayed 3 nights in Nov 2025

10/10 Excellent

James

Stayed 2 nights in Nov 2025

10/10 Excellent

Benito, Beaumont

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Highly recommend!
Stayed 5 nights in Oct 2025

6/10 Okay

Mohammad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food so/so Resort beautiful Pretty clean Staff so/so
Stayed 5 nights in Oct 2025

10/10 Excellent

sarah elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have been to so many resorts in Mexico and this facility, the staff and the ambience were the best we have experienced, no question. We will be back. I loved the food and that the options and times for food were so plentiful. Janeth, our concierge, was incredibly helpful and so kind. Eddie, our housekeeper, kept our room so beautiful and was so sweet. Benito, our server, was so funny and helpful- and super fast! Rosario and Carmen are both so sweet and made me feel welcome and like I was their friend getting coffee.
Stayed 6 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Amazing food. Great pools. Super friendly staff.
Stayed 13 nights in Oct 2025

10/10 Excellent

NICO

Stayed 1 night in Oct 2025

6/10 Okay

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está hermoso! Pero la comida falla muchísimo! No está rica la comida, se quedan sin ingredientes básicos como Nutella, jamón, queso, granola. La comida para lo que es el hotel no hace congruencia. Está muy mala.. el único restaurante rico es el francés. El restaurante de la comida italiana es un insulto a la cocina italiana. Me dieron un spaghetti horrible, caldoso, nada de consistencia, frío y hasta agruras nos dieron. Muy mala calidad la comida. De lo demás esta excelente. Solo algunas personas del staff poco amigables. La verdad no volvería. Hay otros hoteles más económicos y mucho mejor calidad
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely
Stayed 4 nights in Oct 2025

10/10 Excellent

Dottie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was incredible
Stayed 7 nights in Oct 2025

10/10 Excellent

Alyssa

Liked: Cleanliness
Stayed 7 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 5 nights in Oct 2025

10/10 Excellent

Chantalia

Stayed 5 nights in Oct 2025

8/10 Good

Madelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved the different pools available at the resort and the service was wonderful. The resort could improve in the consistency of vegan options, especially because they advertise a vegan menu at many restaurants. We would have loved to see a vegan protein option like tofu at the buffet and would appreciate the prepared foods at the buffet being clearly marked as vegan because it was hard to tell how things were prepared. We also found that items marked as vegan on the menu at restaurants were occasionally reported to us as containing dairy, so we lost some confidence in the vegan menu options. We ordered the vegan burger from room service twice and it came with different ingredients, which also made us wonder whether it was consistently being prepared vegan. We would also love to see a vegan dessert option at the CoCo cafe other than sorbet. Plant based milk was readily available and we had several delicious meals here, but making a few changes to those areas would have made it an exceptional stay for us!
Stayed 5 nights in Oct 2025

10/10 Excellent

Briana

Stayed 3 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

Beautiful view from balcony
Stayed 4 nights in Oct 2025

10/10 Excellent

Megan Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025

10/10 Excellent

binbin

Stayed 6 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful trip!
Stayed 5 nights in Oct 2025

10/10 Excellent

Kelli Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 8 nights in Oct 2025

8/10 Good

Victoria, Sammamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with many pools to choose from. The quality of the food is great. Overall very clean and the staff is beyond friendly and hospitable. The preferred club unlocks the rooftop area with the best pool and food IMO. Cons: the lighting the bathroom is horrible it’s impossible to get ready there. There are virtually no outlets in the rooms!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Raiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best
Stayed 1 night in Sep 2025

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing grounds. Helpful staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real review from someone who’s been to over 20 all-inclusives! This resort is truly a foodie’s paradise. If you’ve been to other all-inclusives, you know the food is usually just okay — but not here. Every meal was impressive. At night, you’ll find little food stands like a taco truck, a fruit-and-crepe cart, and even a fresh juice station. Everything tastes fresh and made with care. There are plenty of restaurants, and none require reservations, which I loved — though be prepared for a bit of a wait during busy times (we waited up to two hours once). It’s not a big deal though; you can grab a drink and hang out until your table is ready. The resort itself is stunning. There are so many pools and quiet corners that it never feels crowded. The steakhouse was a highlight — the bone marrow tartare and ceviche were incredible. We had an oceanfront room. The view was nice, but the beach itself isn’t the typical turquoise-blue water you’d expect from Cancun — so if you’re coming for the beach, keep that in mind. You definitely trade a “wow” beach for amazing food and resort quality here. We also upgraded to the Preferred Club. The main perks were a private check-in area with snacks, and access to the rooftop pool and restaurant, which were both worth it for the quieter vibe and great service. Overall, we loved our stay and will only book Secrets Resorts moving forward. Highly recommend for couples who value great food, great service, and a relaxing, upscale atmosphere.
Stayed 5 nights in Sep 2025