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Hotel Riu Playacar - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Sports facility
Aerial view
Minibar, in-room safe, laptop workspace, blackout curtains
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710
  • Playacar Beach
    ‪13 min walk‬
  • Playacar Golf Club
    ‪2 min drive‬
  • Xcaret Eco Theme Park
    ‪14 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪255 min drive‬

Room options

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (L)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (No balcony - M)

Double Room (No balcony - M)

Double Room (No balcony - M)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (U)

Highlights

Air conditioning
TV
2 bedrooms
Ceiling fan
Blackout curtains
Hairdryer
2 bathrooms
Private bathroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (M)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (B2C-US)

Highlights

Air conditioning
TV
2 bedrooms
Ceiling fan
Blackout curtains
Hairdryer
2 bathrooms
Private bathroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (B2C-CA)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout curtains
Sofa bed
Ceiling fan
Hairdryer
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (C)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Connecting Rooms (L)

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (U)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room

  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Hotel Riu Playacar - All Inclusive. You'll be 2.3 km (1.4 mi) from Quinta Avenida and 2.6 km (1.6 mi) from Playa del Carmen Main Beach. Highlights at this beachfront property include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages and mani/pedis. The buffet restaurant, The Palms, is open for breakfast, lunch and dinner. Anana is the property's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Free buffet breakfast is available daily between 7 AM and 11:30 AM. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 3.5-property class Playacar property include Playacar Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Playacar Beach - 13 min walk - 1.1 km
  • Playacar Golf Club - 2 min drive - 0.8 km
  • Quinta Avenida - 5 min drive - 2.4 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 2.5 km
  • Xcaret Eco Theme Park - 14 min drive - 8.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪Pool Bar - ‬4 min walk
  • ‪Miyagi - ‬5 min walk

About this property

Hotel Riu Playacar - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club
Hotel Riu Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Playacar - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Riu Playacar - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 396 guestrooms or units
  • 3 levels
  • 9 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Playacar - All Inclusive offers 396 accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Playacar - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

What is the cancellation policy at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Playacar - All Inclusive?

Yep, Hotel Riu Playacar - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Playacar - All Inclusive?

Yep, Hotel Riu Playacar - All Inclusive is a short 13-minute walk from Playacar Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Playacar - All Inclusive?

Yep, Renova Spa is available for guests. You'll enjoy services like massages.

Does Hotel Riu Playacar - All Inclusive have a pool?

Hotel Riu Playacar - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Riu Playacar - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive features 3 outdoor pools, a full-service spa and a health club.

Is Hotel Riu Playacar - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Hotel Riu Playacar - All Inclusive is a hit with families.

Does Hotel Riu Playacar - All Inclusive serve breakfast?

You bet, free buffet breakfast is served daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Riu Playacar - All Inclusive?

No, Hotel Riu Playacar - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Playacar - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Playacar - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Playacar - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Riu Playacar - All Inclusive?

There is a golf course next to Hotel Riu Playacar - All Inclusive.

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1005 reviews
Rating 8 - Good. 262 out of 1005 reviews
Rating 6 - Okay. 85 out of 1005 reviews
Rating 4 - Poor. 45 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Audtey

Travelled with partner
Liked: Property conditions & facilities
The staff are friendly and helpful. The food is great.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jesus

Stayed 4 nights in Jan 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and fun staff
Stayed 7 nights in Jan 2025

10/10 Excellent

Juanita M

Travelled with family
Liked: Amenities
Great place!! Friendly service
Stayed 7 nights in Jan 2025

8/10 Good

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property except for the overall entertainment team. No music at the pool or fun classes At all. It was mostly quiet. If you want to relax and have relaxing quiet time this is absolutely the place. Great facility and food pretty decent as well!
Stayed 5 nights in Jan 2025

10/10 Excellent

Roberto

Stayed 7 nights in Jan 2025

10/10 Excellent

Jennifer Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time! The staff were all super friendly and the food was excellent! We cannot wait to go back.
Stayed 4 nights in Jan 2025

10/10 Excellent

PEDRO ANTONIO BELFIORE DE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in the Sun

wow. what a lovely 10 days at the Riu. great food, beach, service, etc. pools were large and good activities. we will be back!
Stayed 10 nights in Jan 2025

8/10 Good

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel needs a cart to transport luggage and guests to and from guest rooms. We had to drag our luggage. We arrived early but were able to use all the amenities before our room was ready. Good idea to cancel reservation restaurants. Poor breakfast.
Stayed 6 nights in Jan 2025

8/10 Good

Pedro

Stayed 3 nights in Dec 2024

2/10 Terrible

Lydiaelisee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude. The liquor was the cheapest options. The rooms were outdated. There was wolf life, large rodents everywhere. The food was also the cheapest options. I’ve stayed at other RIU and this is the worse. I suggest trying literally any other one near this area.
Stayed 5 nights in Jan 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2024

6/10 Okay

Henry

Stayed 9 nights in Nov 2024

10/10 Excellent

leticia lozano

Stayed 7 nights in Dec 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 1st time at a Rui. Great property, quality dining, high end New Years party. The highlight was the staff. Everyone was incredibly friendly and helpful. We will be returning to a Rui property!
Stayed 5 nights in Dec 2024

10/10 Excellent

Gregory

Stayed 8 nights in Nov 2024

10/10 Excellent

Jessica Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 stayed at this Riu in December of 2020 and again in December 2024. We love that the resort is small enough that walking from our room to the beach to restaurants for meals isn’t a long task, yet the resort is big enough to feel luxurious. The staff were the most upbeat, friendly staff you could ask for. Always smiling, providing drinks, and fun activities from games on the beach to diving contests in the pool and water Zumba. Each morning a yoga class was provided. There’s always something going on to help you stay entertained. Early each morning you can find the staff hard at work to scrub every square foot of the property. It was immaculate. We went kyaking, parasailing, and snorkeling right off the beach. If I had to say anything somewhat negative it would the beds. In 2020 they provided king beds but in 2024 they put two full size beds together. They kept separating and moving. Not the most comfortable sleeping arrangement. However, that’s okay, just nap on the beach!! Overall I love this resort. Worked out really well for having young children (4 & 6 in 2020 and 8 & 10 in 2024) so that we didn’t have to walk far and I felt very self allowing them to explore the resort without me.
Stayed 6 nights in Dec 2024

4/10 Poor

Tadeusz

Travelled with family
Liked: Staff & service, amenities
It takes 22 hours from check in to get ordinary room what we paid for. First one was in the attics with like jail house windows , second had dirty , stain sheets and finally we got our room after fitting 22 hours with reception staff.. Terrible welcome from Riu Playacar
Stayed 5 nights in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was close to restaurants and pools. Very lush property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Grayson Hutchinson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach and smaller than similar resorts in the area which made for a quiet vacation and a familiar feeling for the duration of our stay.
Stayed 6 nights in Dec 2024

6/10 Okay

Cristina

Liked: Staff & service
Stayed 7 nights in Dec 2024

8/10 Good

Pramod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and helpful staff. Ever ready to help. Prompt service. Smiling. Will always recommend. All the best
Stayed 5 nights in Dec 2024

8/10 Good

Kyria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
L’hôtel ne devrait pas avoir 5 étoiles. La nourriture était en deçà de mes attentes et ils n’ont pas de vrai couteau à steak pour la viande coriace! Pour le reste, la plage est magnifique et le personnel assez agréable et aidant (malgré que la majorité soit unilingue espagnole).
Stayed 8 nights in Dec 2024

10/10 Excellent

Arelis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything plus you can visit all Riu for the same price they are only a few black away.
Stayed 4 nights in Dec 2024