Riu Playacar - All Inclusive

3.5 star property
Ocean-view property with a swim-up bar, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Front of property
Minibar, in-room safe, laptop workspace, blackout curtains
Buffet
Reception
Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • Pool
  • Breakfast included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • All-inclusive

Explore the area

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710
  • Popular LocationPlayacar Golf Club2 min drive
  • Popular LocationQuinta Avenida5 min drive
  • Popular LocationXcaret Eco Theme Park14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Room options

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (L)

10/10 Exceptional

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Double Room (No balcony - M)

9.1/10 Wonderful

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room (E)

10/10 Exceptional

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout curtains
Sofa bed
Ceiling fan
Hairdryer
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

8.5/10 Very good

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (L)

7.3/10 Good

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room (M)

8.1/10 Very good

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C CAN)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Double Room (C)

10/10 Exceptional

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (U)

9.7/10 Exceptional

Highlights

Air conditioning
TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Riu Playacar - All Inclusive. You'll be 2.6 km (1.6 mi) from Playa del Carmen Main Beach and 2.3 km (1.4 mi) from Quinta Avenida. Highlights at this beachfront property include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages and mani/pedis. The buffet restaurant, The Palms, is open for breakfast, lunch and dinner. Anana is the property's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Free buffet breakfast is available daily between 7 AM and 11:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Playacar property include Playacar Golf Club and Playa del Carmen Maritime Terminal.

What's nearby

  • Playacar Golf Club - 2 min drive
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • Rosa Roja - 4 min walk
  • Starbucks - 2 min walk
  • Restaurante Miramare - 12 min walk
  • La Barra Artesanal - 3 min walk
  • RIU Lupita Resort - 6 min drive

About this property

Riu Playacar - All Inclusive

Ocean-view property with a swim-up bar, near Playacar Golf Club
Riu Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Riu Playacar - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Riu Playacar - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 396 guestrooms or units
  • 3 levels
  • 9 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Riu Playacar - All Inclusive offers 396 accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riu Playacar - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

What is the cancellation policy at Riu Playacar - All Inclusive?

Riu Playacar - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Riu Playacar - All Inclusive?

Yep, Riu Playacar - All Inclusive has a free self car park.

Are there any beaches close to Riu Playacar - All Inclusive?

The closest beach to Riu Playacar - All Inclusive is Playa del Carmen Main Beach (3.2 km).

Is there a spa on site at Riu Playacar - All Inclusive?

Yep, Renova Spa is available for guests. You'll enjoy services like massages.

Does Riu Playacar - All Inclusive have a pool?

Yep, and guests recommend it! Riu Playacar - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Riu Playacar - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Riu Playacar - All Inclusive?

Riu Playacar - All Inclusive features 3 outdoor pools, a full-service spa and a health club.

Is Riu Playacar - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Riu Playacar - All Inclusive is a hit with families.

Does Riu Playacar - All Inclusive serve breakfast?

You bet, free buffet breakfast is served daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Riu Playacar - All Inclusive?

No, Riu Playacar - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Riu Playacar - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Riu Playacar - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Riu Playacar - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Riu Playacar - All Inclusive?

There is a golf course next to Riu Playacar - All Inclusive.

Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1049 reviews" "
Rating 8 - Good. 274 out of 1049 reviews" "
Rating 6 - Okay. 92 out of 1049 reviews" "
Rating 4 - Poor. 45 out of 1049 reviews" "
Rating 2 - Terrible. 27 out of 1049 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish u could have had room service, personal was great, professional and so helpful
Stayed 4 nights in Feb 2024

10/10 Excellent

Heidi

Stayed 5 nights in Feb 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to this property several times and it never disappoints.
Stayed 10 nights in Feb 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the convenience of the mini market across the street and being able to walk to Playa Del Carmen (~30mins). The only negative was our original room. We were out in a first floor standard room that had a mildew odor and rattling AC sound. After asking a couple times we were able to be moved to a 3rd floor double standard room that was so much better. Staff were wonderful, so kind and accommodating. Beach was incredibly beautiful. We would stay here again, but would request a 2nd or 3rd floor unit or a junior suite.
Stayed 7 nights in Feb 2024

6/10 Okay

KATARZYNA

Travelled with family
Disliked: Property conditions & facilities
3/5 stars at best. Not sure how this for 4.something/5. To start, food was meh, decent options but bland. Drinks were also meh. Very very sweet and best liquor was Bacardi or Jose Cuervo and had to ask for that. Otherwise you’d get liquor and get a sugar high. Our room was dated and felt humid yet cold so you felt like you slept under wet sheets. The room had these little flies all around the door that looked like sewer flies. Had to get into the room very quickly not to get them inside as well. Some staff was very friendly some not so much. Hit or miss. They had brown very rough towels. Thank god I didn’t have a sunburn cuz if I did I would have been hurting from the rough towels. Very disappointed in that. There was a cute area outside of the hotel to go shopping. Good crepe place there too. Orange juice was not freshly squeezed. Very sad.
Stayed 4 nights in Feb 2024

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a wonderful Christmas Eve buffet
Stayed 5 nights in Dec 2023

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. The location, facilities, dinning and staff were all great. We will definitely consider staying again. Thank you
Stayed 3 nights in Feb 2024

10/10 Excellent

VANYA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, just little bit quiet but most of the people are old,so understandable.
Stayed 6 nights in Feb 2024

6/10 Okay

Dionisia

Stayed 3 nights in Feb 2024