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Hotel Riu Playacar - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Where to?

Dates

January 2026

February 2026

3 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa
Parking included
Free Wi-Fi

Explore the area

Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

Place, Piste Cyclable sur Paseo Xaman-Ha
‪3 min walk‬
Place, Playacar Golf Club
‪6 min walk‬
Place, Playacar Beach
‪10 min walk‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

Exceptional

Highlights

Balcony

Separate sitting area

Air conditioning

Sofa bed - double

Ceiling fan

Blackout curtains

Eco-friendly toiletries

48 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room Standard

34 sq m
Sleeps 4

Double Room Superior

29 sq m
Sleeps 4

Double Room

29 sq m
Sleeps 4

Suite Junior

48 sq m
Sleeps 4

Double Room (M)

Very good

Highlights

Balcony

Air conditioning

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

Private bathroom

29 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Standard Double Room (L)

Exceptional

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

29 sq m
Sleeps 4
2 Double Beds

Standard Double Room (E)

Exceptional

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

29 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room (No balcony - M)

Very good

Highlights

Air conditioning

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

Private bathroom

Free bottled water

34 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite (M)

Highlights

Balcony

Separate sitting area

Air conditioning

Sofa bed - double

Ceiling fan

Blackout curtains

Hairdryer

48 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Standard Double Room (B2C-US)

Highlights

Balcony

Air conditioning

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

Private bathroom

29 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony

Separate sitting area

Air conditioning

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

48 sq m
1 bedroom
Sleeps 4
2 Single Beds

Standard Double Room, Ocean View (U)

Excellent

Highlights

Air conditioning

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

Private bathroom

Free bottled water

29 sq m
Sleeps 3
1 King Bed

Standard Double Room, Ocean View (B2C-US)

Highlights

Air conditioning

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

Private bathroom

Free bottled water

29 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (L)

Very good

Highlights

Air conditioning

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

Private bathroom

Free bottled water

29 sq m
Sleeps 3
1 King Bed

Junior Suite (L)

Highlights

Balcony

Separate sitting area

Air conditioning

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

29 sq m
Sleeps 4
1 King Bed

Junior Suite (C)

Highlights

Balcony

Separate sitting area

Air conditioning

Sofa bed - double

Ceiling fan

Blackout curtains

Hairdryer

29 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Standard Double Room (C)

Excellent

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

29 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Standard Double Room (B2C-CA)

Highlights

Balcony

Air conditioning

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

Private bathroom

29 sq m
Sleeps 4
2 Double Beds

Junior Suite (B2C-CA)

Highlights

Balcony

Separate sitting area

Air conditioning

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

29 sq m
1 bedroom
Sleeps 4
2 Double Beds

Double Room, 2 Bedrooms (U)

Exceptional

Highlights

Air conditioning

Blackout curtains

2 bedrooms

Ceiling fan

Eco-friendly toiletries

2 bathrooms

Private bathroom

2 bedrooms
Sleeps 8
2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (C)

Highlights

Air conditioning

Free rollaway/extra beds

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

Eco-friendly toiletries

1 bedroom
Sleeps 8
1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

Highlights

Air conditioning

Free rollaway/extra beds

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

Eco-friendly toiletries

1 bedroom
Sleeps 8
1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms (B2C-US)

Highlights

Air conditioning

Blackout curtains

2 bedrooms

Ceiling fan

Eco-friendly toiletries

2 bathrooms

Private bathroom

2 bedrooms
Sleeps 8
2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

Highlights

Air conditioning

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

Eco-friendly toiletries

Private bathroom

1 bedroom
Sleeps 8
2 Double Beds OR 1 King Bed

Standard Double Room ( Kid Free | C)

Exceptional

Highlights

Air conditioning

Free rollaway/extra beds

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

Private bathroom

Sleeps 4
2 Double Beds OR 1 King Bed

Standard Double Room (Kids Free | B2C-CA)

Highlights

Air conditioning

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

Private bathroom

Free bottled water

Sleeps 4
2 Double Beds

Double Room, Connecting Rooms (M)

Highlights

Air conditioning

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

Private bathroom

Free bottled water

Sleeps 8
2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (E)

Highlights

Air conditioning

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

Private bathroom

Free bottled water

Sleeps 3
1 King Bed

Junior Suite (E)

Highlights

Air conditioning

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

Private bathroom

Free bottled water

Sleeps 4
1 King Bed

Standard Double Room, Connecting Rooms (E)

Highlights

Air conditioning

Blackout curtains

Separate bedroom

Ceiling fan

Hairdryer

Eco-friendly toiletries

Private bathroom

1 bedroom
Sleeps 8
2 Double Beds OR 1 King Bed

Double Room Standard with Sea View

Sleeps 3

Standard Double Room (U)

Very good

Highlights

Balcony

Air conditioning

Free rollaway/extra beds

Blackout curtains

Ceiling fan

Hairdryer

Eco-friendly toiletries

29 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite Junior

48 sq m
Sleeps 4

About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Hotel Riu Playacar - All Inclusive. You'll be 2.6 km (1.6 mi) from Playa del Carmen Main Beach and 2.3 km (1.4 mi) from Quinta Avenida. Highlights at this beachfront property include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages and mani/pedis. The buffet restaurant, The Palms, is open for breakfast, lunch and dinner. Anana is the property's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Free buffet breakfast is available daily between 7 AM and 11:30 AM. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 3.5-property class Playacar property include Playacar Beach and Playa del Carmen Maritime Terminal.

What's nearby

Piste Cyclable sur Paseo Xaman-Ha - 3 min walk - 0.3 km
Playacar Golf Club - 6 min walk - 0.6 km
Playacar Beach - 10 min walk - 0.8 km
Mayan Ruins of Playacar - 13 min walk - 1.1 km
Quinta Avenida - 4 min drive - 2.9 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

‪Viva Wyndham Maya - ‬4 min walk
‪rosa roja - ‬4 min walk
‪Bar Arrecife - ‬12 min walk
‪La Terraza - ‬4 min walk
‪Turquesa - ‬4 min walk

About this property

Hotel Riu Playacar - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Hotel Riu Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Playacar - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Riu Playacar - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

396 guestrooms or units

3 levels

9 buildings

4 dining venues

4 bars or lounges

Buffet breakfast (free)

Deli

Kid's club (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Car service

Tour and ticket information

Concierge

Wedding services available

Garden

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Smoking in designated areas

Bar by the pool

Swim-up bar

Hotel Riu Playacar - All Inclusive offers 396 accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Similar properties

4 outdoor pools, pool umbrellas, pool loungers

Pool
Spa pool
Breakfast included
All-inclusive

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Free uncovered self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7 AM to 11:30 AM
4 bars/lounges
4 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Anana
Jade
The Palms
Traviata
Turquesa

Things to do

18-hole adjacent golf course
3 outdoor pools
Beach volleyball
Bicycle storage
Children's pool
Fitness classes
Free children's club
Full-service spa
Health club
Kayaking
Playground
Sailing
Scuba diving
Shopping
Snorkelling
TV in common areas
Waterslide
Windsurfing

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas

Full-service spa

Manicures/pedicures
Massage
Spa open daily
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room roll-in shower
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

100% renewable energy
3 floors
9 buildings
Art Deco architecture
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

22-inch TV with satellite channels

Food and drink

Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Playacar - All Inclusive

Children and extra beds

Children are welcome.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Playacar Riu

Riu Playacar

Riu Playacar All Inclusive

Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico

Playacar Hotels

Riu Playacar Hotel Playa Del Carmen

Riu Playacar Mexico

Riu Playacar Playa Del Carmen

Riu Playacar Reviews

Rui Playacar

Riu Playacar All Inclusive Playa del Carmen

Riu Playa Del Carmen

Riu Playacar All Inclusive All-inclusive property

Riu car Inclusive inclusive p

Frequently asked questions

What is the cancellation policy at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Playacar - All Inclusive?

Yep, Hotel Riu Playacar - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Playacar - All Inclusive?

Yep, Hotel Riu Playacar - All Inclusive is a short 13-minute walk from Playacar Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Playacar - All Inclusive?

Yep, Renova Spa is available for guests. You'll enjoy services like massages.

Does Hotel Riu Playacar - All Inclusive have a pool?

Hotel Riu Playacar - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Riu Playacar - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Playacar - All Inclusive?

Hotel Riu Playacar - All Inclusive features 3 outdoor pools, a full-service spa and a health club.

Is Hotel Riu Playacar - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Hotel Riu Playacar - All Inclusive is a hit with families.

Does Hotel Riu Playacar - All Inclusive serve breakfast?

You bet, free buffet breakfast is served daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Riu Playacar - All Inclusive?

No, Hotel Riu Playacar - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Playacar - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Playacar - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Playacar - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Riu Playacar - All Inclusive?

There is a golf course next to Hotel Riu Playacar - All Inclusive.

Hotel Riu Playacar - All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Erika Lidieth

Travelled with family

22 Sept 2025

Liked: Cleanliness, staff & service, amenities

The staff was wonderful. The only thing that all the floors were wet and slippery. It was a hazard. Everything else was great!

Stayed 3 nights in Sep 2025

8/10 Good

Bryan

Travelled with partner

21 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 6 nights in Sep 2025

10/10 Excellent

Adson Jose

17 Sept 2025

Stayed 5 nights in Sep 2025

6/10 Okay

Denise

Travelled with family

17 Sept 2025

Liked: Cleanliness

When in Cancun previously my husband and I stayed at Riu Riviera Maya and that was top tier but this time we traveled with family so I chose Playacar for the value. The customer service was 3 out of 10 and the food was a 7 out of 10. This property had no elevator and the towels hanging outside of the rooms was giving Myrtle Beach. I pretty much got what I paid for and that was nobody’s fault but mine. I would not recommend this property

Stayed 4 nights in Sep 2025

8/10 Good

Jonathan A

Travelled with group

12 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly staff - area was convenient

Early morning relaxation near the beach -

Stayed 4 nights in Sep 2025

8/10 Good

Aisha

Travelled with partner

6 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Need more even entertaining and variety of food options.

Stayed 5 nights in Sep 2025

10/10 Excellent

Rosa Maria

Travelled with family

3 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2025

10/10 Excellent

Hernan

2 Sept 2025

Liked: Cleanliness

Stayed 3 nights in Aug 2025

10/10 Excellent

Hernan Juniors Vilchez del, San Bruno

29 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2025

8/10 Good

Michael

Travelled with family

27 Aug 2025

Liked: Cleanliness, staff & service

Had a good stay

Had a nice stay. Lots of entertainment, good selection of food. The AC in the rooms could be better. Beds are hard to sleep on.

Stayed 3 nights in Jul 2025

10/10 Excellent

Adriana Sulene

Travelled with group

25 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2025

10/10 Excellent

Zuhay

25 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed at this resort coming from Texas and as soon as we got there everything was amazing. Staff, service, food, drinks, and maintenance was great

Stayed 4 nights in Aug 2025

10/10 Excellent

Basel Hanna, Troy

Travelled with family

24 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was good

Stayed 6 nights in Aug 2025

8/10 Good

Engelbert

Travelled with family

20 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay overall… just need a few upgrades in some areas like pools.

Stayed 6 nights in Aug 2025

10/10 Excellent

Tina

Travelled with family

18 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed my experience. We were located walking distance from the main area of entertainment.

Stayed 6 nights in Aug 2025

6/10 Okay

Eladia

Travelled with partner

18 Aug 2025

Liked: Cleanliness, amenities, property conditions & facilities

Food was not very good

Stayed 7 nights in Aug 2025

8/10 Good

Verified traveller

18 Aug 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Questionable 5 Star - need fly catchers over food?

Food was good, but you could get some of the same foods in other restaurants, it would have been better to introduce new foods rather than having the same foods. Bed was fine no issues. Internet was fine no issues. Hygiene with flies on food, they need fly catchers and repellents around the hotel. I saw loads of flies on the fruit which was a bad experience, the service staff didn’t care when I pointed it out. Hotel check-in was very poor! Not impressed I’m filing a complaint for this because we missed out on key activities.

Stayed 5 nights in Aug 2025

8/10 Good

R Joseph

17 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Riu always delivers outstanding services and food. Can't do much about mother nature and the seaweed problem throughout the Caribbean coastlines.

Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan Corey, Worcester

Travelled with family

16 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay here at RIU playacar! Our first time visiting Mexico and we would definitely stay at this resort again.

Stayed 6 nights in Aug 2025

6/10 Okay

Kimberly, Austin

Travelled with family

13 Aug 2025

Liked: Cleanliness, staff & service, amenities

The food was ok, mostly buffet style and a little repetitive. The service was good. The rooms need a little updating, and the AC didn't work well in one of our two rooms... they attempted to repair it, but it wouldn't get low enough to combat the humidity. The water in the sink is not drinkable, which is understandable in Mexico, but most of the places I've stayed before you don't need to worry about brushing your teeth with the sink water.

Stayed 4 nights in Aug 2025

10/10 Excellent

Tina

11 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It’s was a good experiencia

Stayed 2 nights in Aug 2025

10/10 Excellent

JOSE MIGUEL

Travelled with partner

10 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was excelent. All is ok

Stayed 2 nights in Aug 2025

10/10 Excellent

Fábio

Travelled with family

10 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento incrível, limpeza impecável e buffet e

Hotel excelente, refeições impecáveis e nem precisamos agendar os restaurantes temáticos. Tinha de tudo e sempre em ótima qualidade. Infelizmente o salgazo impediu de usarmos o mar, porém o que não demandava de ações externas, o hotel entregou. Senti um pouco de falta de música, já que só tocava na piscina com bar para adultos. Chegamos 2h antes e autorizam nosso acesso sem qualquer dificuldade, check-in perfeito

Stayed 4 nights in Aug 2025

10/10 Excellent

Lourdes Munoz, Toronto

9 Aug 2025

Liked: Cleanliness

Stayed 7 nights in Jul 2025

8/10 Good

Sandra Lucia Pizani

Travelled with family

6 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was great with lots of options. Rooms were very clean. Family had a great time.

Stayed 8 nights in Jul 2025

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Hotel Riu Playacar - All Inclusive

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View all photos for Double Room

Double Room

View all photos for Suite Junior

Suite Junior

View all photos for Double Room (M)

Double Room (M)

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View all photos for Standard Double Room (L)

Standard Double Room (L)

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View all photos for Standard Double Room (E)

Standard Double Room (E)

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View all photos for Double Room (No balcony - M)

Double Room (No balcony - M)

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View all photos for Junior Suite (M)

Junior Suite (M)

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View all photos for Standard Double Room (B2C-US)

Standard Double Room (B2C-US)

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View all photos for Junior Suite (B2C-US)

Junior Suite (B2C-US)

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View all photos for Standard Double Room, Ocean View (U)

Standard Double Room, Ocean View (U)

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View all photos for Standard Double Room, Ocean View (B2C-US)

Standard Double Room, Ocean View (B2C-US)

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View all photos for Standard Double Room, Ocean View (L)

Standard Double Room, Ocean View (L)

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View all photos for Junior Suite (L)

Junior Suite (L)

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View all photos for Junior Suite (C)

Junior Suite (C)

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View all photos for Standard Double Room (C)

Standard Double Room (C)

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View all photos for Standard Double Room (B2C-CA)

Standard Double Room (B2C-CA)

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View all photos for Junior Suite (B2C-CA)

Junior Suite (B2C-CA)

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View all photos for Double Room, 2 Bedrooms (U)

Double Room, 2 Bedrooms (U)

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View all photos for Double Room, Connecting Rooms (C)

Double Room, Connecting Rooms (C)

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View all photos for Double Room, Connecting Rooms (B2C-CA)

Double Room, Connecting Rooms (B2C-CA)

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View all photos for Double Room, 2 Bedrooms (B2C-US)

Double Room, 2 Bedrooms (B2C-US)

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View all photos for Standard Double Room, Connecting Rooms (L)

Standard Double Room, Connecting Rooms (L)

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View all photos for Standard Double Room ( Kid Free | C)

Standard Double Room ( Kid Free | C)

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