8/10 Good
Denys
Travelled with family and small children
13 Feb 2024
Liked: Cleanliness
As one of reviewer mentioned go to this hotel for the beach. And it's indeed nice one: palm trees, white sand ( not very clean sometime ), blue water and plenty of greens and animal on the property.
Overall property needs some remodeling though, room was a decent size ( we stayed in privileged option).
Kitchen: Buffet was decent, good for breakfast, lunch is ok, the dinner will be okey too if you missed restaurants (tacos station is the best!). Bloved restaurant has probably the best ( and consistent) food service. Other restaurants were hit and miss kinda deals. Overall don't set bar high for menu.
But probably the biggest issue we had during our family trip is everyday shows that run till 1 AM and we were almost next to the open-air theater it runs in. for example , how would you like to be on the rock concern while in your bed with two toddles in your room? On our attempt to explain our concerns the staff refused to move us in more quiet room (am I still privileged :)? ) and were saying bul*sh*t about need to respect other guests who pay for stay and shows. hello?! I paid for calm family vacation in "eco-friendly" non-adult-only hotel outside of busy Cancun. Anyway, reality is they try to monetize on those shows and cover wide range of guest types but ends up with unsatisfied on both sides.
Would we return to the place again? I don't know.. there are good and bad about it. But we'll think twice next time.
Denys
Stayed 8 nights in Feb 2024