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Viceroy Riviera Maya All Inclusive

5.0 star property
Adults-only beachfront property with outdoor pool

Photo gallery for Viceroy Riviera Maya All Inclusive

Terrace/patio
Free daily full breakfast
Restaurant
Signature Villa | Bathroom
Couples treatment room(s), hot tub, steam room, body treatments

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • All-inclusive
  • Pet-friendly
  • Bar
  • Breakfast included
  • Parking available

Explore the area

View map
Av. Fraccion 7, MZ 20 Lote 5 y 6, Col. Xcalacoco, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪2 min walk‬
  • El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Punta Esmeralda Beach
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Luxury Villa, 2 Queen Beds

Terrace/patio

Luxury Villa, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Villa, 1 King Bed

Luxury Villa, 1 King Bed

Luxury Villa, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Ceiling fan
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Villa

Royal Villa

Royal Villa

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Ceiling fan
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Villa

Signature Villa

Signature Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Ceiling fan
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Viceroy Riviera Maya All Inclusive. Within steps you'll find Playa Xcalacoco and Chun-Zumbul (diving site) within a short 5-minute stroll. Highlights at this all-inclusive property include 2 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages and body scrubs along with access to the hot tub and steam room. The property's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find scuba diving, and enjoy the on-site gym. Plus you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning free full breakfast is offered between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Playa del Carmen property, attractions include El Camaleón Mayakoba Golf Course and Quinta Avenida.

What's nearby

  • Playa Xcalacoco - 2 min walk - 0.2 km
  • Gran Coyote Golf - 4 min drive - 2.8 km
  • El Camaleón Mayakoba Golf Course - 7 min drive - 4.9 km
  • Playa del Carmen Main Beach - 10 min drive - 8.8 km
  • Punta Esmeralda Beach - 11 min drive - 3.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Amaranto - ‬12 min walk
  • ‪La Laguna - ‬11 min walk
  • ‪Privilege Lounge - ‬7 min walk
  • ‪La Hacienda - ‬12 min walk
  • ‪Grand Sunset Princess swimup bar - ‬11 min walk

About this property

Viceroy Riviera Maya All Inclusive

Adults-only beachfront property with outdoor pool
Viceroy Riviera Maya All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viceroy Riviera Maya All Inclusive offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Viceroy Riviera Maya All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 41 guestrooms or units
  • 2 dining venues
  • Built in 2012
  • Full breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Viceroy Riviera Maya All Inclusive offers 41 air-conditioned accommodations with private plunge pools and DVD players. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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  • Hot tub
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (USD 8 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Scuba diving

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Well-lit path to entrance

More

  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 26 May 2025 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 16 per cent of room rate
The resort fee includes:
  • Fitness centre access
  • In-room coffee
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 348 per vehicle (return, maximum occupancy 2)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This is an adults-only property and guests under 14 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Viceroy Riviera Maya All Inclusive All-inclusive property
Viceroy Riviera Maya All Inclusive Playa del Carmen
Viceroy Riviera Maya Inclusiv
Viceroy Riviera Maya All Inclusive Playa del Carmen
Viceroy Riviera Maya All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Viceroy Riviera Maya All Inclusive?

Viceroy Riviera Maya All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Viceroy Riviera Maya All Inclusive?

Yep, Viceroy Riviera Maya All Inclusive has valet parking for USD 8 per day.

Are there any beaches close to Viceroy Riviera Maya All Inclusive?

Yep, Viceroy Riviera Maya All Inclusive is on Playa Xcalacoco. Fun beach activities include scuba diving.

Is there a spa on site at Viceroy Riviera Maya All Inclusive?

Yep, there is an onsite spa at Viceroy Riviera Maya All Inclusive. It has a hot tub and a steam room. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Viceroy Riviera Maya All Inclusive have a pool?

Viceroy Riviera Maya All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Viceroy Riviera Maya All Inclusive?

Viceroy Riviera Maya All Inclusive features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with private plunge pools, premium bedding and 24-hour room service.

What makes Viceroy Riviera Maya All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private plunge pools and premium bedding in the guestrooms, help set the scene for a romantic weekend at Viceroy Riviera Maya All Inclusive.

Is Viceroy Riviera Maya All Inclusive family-friendly?

No, Viceroy Riviera Maya All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Viceroy Riviera Maya All Inclusive?

No, but there are private plunge pools in the guestrooms.

Does Viceroy Riviera Maya All Inclusive serve breakfast?

You bet, free full brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Viceroy Riviera Maya All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Viceroy Riviera Maya All Inclusive?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viceroy Riviera Maya All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.