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El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

5.0 star property
Adults-only beachfront hotel with 14 outdoor pools

Photo gallery for El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

14 outdoor pools
Property video
Exterior
Beach bar
Beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • On private beach
  • Bar
  • Parking included
The current price is AU$786
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Playa del Carmen, QROO
  • Place, Playa Paraiso Golf Course
    ‪15 min drive‬
  • Place, Maroma Beach
    ‪23 min drive‬
  • Place, Puerto Morelos Town Square
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for BEACHFRONT CASITA SUITE

1 bedroom, free minibar, in-room safe, desk

BEACHFRONT CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Jetted bath
Bathrobes
  • 66 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE

8.0 out of 10
Very good
(1 review)

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Jetted bath
Bathrobes
  • 78 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP CASITA SUITE

SWIM UP CASITA SUITE

SWIM UP CASITA SUITE

7.4 out of 10
Good
(3 reviews)

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Jetted bath
Bathrobes
  • 62 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for PRESIDENTIAL CASITA SUITE

PRESIDENTIAL CASITA SUITE

PRESIDENTIAL CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Jetted bath
Bathrobes
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

10.0 out of 10
Exceptional
(1 review)

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Jetted bath
Bathrobes
  • 78 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for CASITA SUITE

CASITA SUITE

CASITA SUITE

8.4 out of 10
Very good
(5 reviews)

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Jetted bath
Bathrobes
  • 66 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only. You'll be 4.8 km (3 mi) from Playa Paraiso Golf Course and 5.9 km (3.6 mi) from Nicklaus Design Golf Course. Highlights at this all-inclusive hotel include 4 restaurants, 14 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. With 2 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach and enjoy the on-site gym. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. There's also free valet parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 5-property class Playa del Carmen hotel include Dr. Alfredo Barrera Marin Botanical Garden and Sanctuary of Hope and Time Capsule.

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 15 min drive - 5.7 km
  • Playa Paraiso Golf Course - 15 min drive - 6.0 km
  • Paradise Beach - 18 min drive - 7.4 km
  • Maroma Beach - 23 min drive - 10.9 km
  • Puerto Morelos Town Square - 26 min drive - 15.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • ‪El Mar Y Tierra - ‬8 min drive
  • ‪El Cocotal - ‬3 min walk
  • ‪Blue Fish Restaurant - ‬10 min drive
  • ‪Don Miquel - ‬11 min drive
  • ‪Café del Lago - ‬12 min drive

About this property

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

Adults-only beachfront hotel with 14 outdoor pools
El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only, you can cool off in one of the 14 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars and 2 bars/lounges. WiFi and wired Internet are free in public spaces. This all-inclusive hotel also offers a health club, a garden and a terrace. Free self parking and valet parking are available.

This 5-star Playa del Carmen hotel is smoke free.

  • 203 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 2 bars or lounges
  • Front desk (24 hours)
  • Terrace
  • Garden
  • No smoking on site
  • Coffee shop
El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only offers 203 air-conditioned accommodations with indoor private hot tubs and free minibar items. 30-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, slippers and hairdryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and safes. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Similar properties

12 restaurants, breakfast, lunch, dinner served; Mexican cuisine

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

  • Pool
  • All-inclusive
  • Free airport shuttle
  • Parking included
4.4 out of 5, Excellent, 516 reviews
The price is AU$560
includes taxes & fees
7 Oct - 8 Oct
El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

Frequently asked questions

Is parking available at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

Yep, El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only has a free self car park and free valet parking.

How much does it cost to stay at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only on 28 Sept 2025 start from AU$786.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

The closest beach to El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only is Maroma Beach (6.8 km).

Is there a spa on site at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

Yep, there is an onsite spa at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only have a pool?

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only has 14 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

What luxury perks are available at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only features a private beach, 2 beach bars and 14 outdoor pools. All guestrooms come with Hot tubs, Private jetted baths and free minibar items.

What makes El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only a romantic place to stay?

A hot tub and a private beach, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only.

Is El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only family-friendly?

No, El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only is an adults-only property.

Are there hot tubs in the rooms at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

Relax with a coldie at the 2 beach bars, 3 poolside bars or 2 lounge bars, and grab a meal at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only's 4 restaurants.

What time are check-in & check-out at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only?

No, pets and service animals are not allowed.

El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 121 reviews
Rating 8 - Good. 29 out of 121 reviews
Rating 6 - Okay. 5 out of 121 reviews
Rating 4 - Poor. 7 out of 121 reviews
Rating 2 - Terrible. 9 out of 121 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Stayed 5 nights in Jun 2025

10/10 Excellent

Mark

Stayed 6 nights in Jun 2025

6/10 Okay

Brandy

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
We have been coming to this resort since 2012. Historically, it has been the resort to which we compare all other resorts. This time, however, our experience was not up to usual standards. We stayed in casitas (2702), and the main issue was that when we tried to fill the tub with water, it flowed out around the faucet. Maintenance said it was a leak in the wall, and they would have to break open the wall to fix it. Our stay this time was short, so we didn't want them to "repair" the faucet while we were there, but I am not sure we will be returning to Casitas on our next trip. The experience this time was not in proportion to the price for 4 days and 3 nights ($1800). Also, the air conditioner did not keep the room cool enough to sleep comfortably without sticking to the sheets. Finally, the rubber weather stripping around the glass door leading to the patio was falling off (probably why the room wouldn't cool). Our snacks were refilled on day 2, but not on day 3. We knew from previous visits that the beach was not the best, but this time, the beach was awful! It was covered in sargasso, and the smell was so strong in front of Casitas 26-28 that sitting on the palapas was unpleasant. In addition to the smell, the tiny bugs that live in seaweed were biting. The only beach area that could be used was in front of the presidential suites and the burger restaurant in El Royal. Food was not as good as it used to be. Four of 6 people in party got food poisoning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alyssa Shay

Stayed 7 nights in May 2025

10/10 Excellent

Mari, Tulsa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Hui Yon

Travelled with family
Liked: Cleanliness
Good if there is no seewwed
Stayed 4 nights in May 2025

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, never a dull moment.
Stayed 4 nights in May 2025

10/10 Excellent

Cassie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are wonderful! We had a swim out room at the Casitas area and thought it was absolutely worth it. I can’t find a single thing to be unhappy with. We both enjoyed the included day at Maroma Beach with the catamaran snorkel. That was some an awesome inclusion. The entire resort as well as the Lomas travel team and the staff at Maroma are so well organized and punctual. We had the best time!
Stayed 5 nights in May 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazingly friendly
Stayed 4 nights in May 2025

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and beautiful property
Stayed 3 nights in May 2025

10/10 Excellent

anthony

Travelled with partner
Liked: Amenities, property conditions & facilities
If u want to experience real paradise then come here to the casitas el dorado definitely one of the best resorts in the world
Stayed 5 nights in Apr 2025

2/10 Terrible

Ross A.

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go here . There are so many beautiful alternatives. El dorado is a cynical money grab - the nastiest most uncaring staff ever. The view may be 5 star. The stay itself is 1 star . All they care about is collecting your money and treating you with rudeness , no compassion- no interest in your joy. They are ice cold. This is the most cynical money grab - false advertising. I’ve traveled all over the world. This is the single worst most unpleasant experience I have ever had. They don’t maintain the property. They are passionless. As one Canadian person said to me “my wife and I are not rich- we saved for 4 years to come here - we want to leave early - I’d pay more to get just one smile let alone help or recommendations. When I said “I’d love to know your favorite activities “ the response “look at the app. Pick something . We will see if reservations are available.” I hope the corporate owners are paying attention: it’s serious. Every person I met said they would NEVER RETURN. Two days in “paradise” and I left angry, disrespected, stressed , and deeply upset. Stay away. This place needs a company retreat and reflection on why they are in the business the are . You’ll be treated better waiting on hold with with AT&T for customer service, than to dare to ask for some pleasant interaction, let alone assistance. Everything about this place is shameful.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful sprawling property. The grounds are gorgeous and well maintained. Nice shade and palm trees everywhere. Never felt crowded!
Stayed 4 nights in Mar 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, plenty of options for food & enjoying the scenery. We loved the location and how we could utilize all the amenities at all 3 resorts. We do think there could be more signage for directions because the first day was kinda confusing on figuring out where everything was but once we did it was a breeze and the app was helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Timothy, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were some technical glitches with the app to order breakfast as well as the roomservice menue channel having to be reprogramed for pur room. The concierge forgot to get out luggage to the front after checkout. I was glad i checked so that someone could get them before our departure ride left.
Stayed 5 nights in Mar 2025

10/10 Excellent

Shara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! We loved our stay!
Stayed 7 nights in Mar 2025

10/10 Excellent

Jaden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Jessica

Stayed 6 nights in Nov 2024

10/10 Excellent

David J

Stayed 5 nights in Feb 2025

10/10 Excellent

Dante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at El Dorado is amazing, everyone is friendly and attentive. Really enjoyed the 3 pools, main one at El Dorado was lively, lots of activities. 2nd was at the casitas was relaxing, more quiet without the loudness & the one at generations was beautiful & huge. More like a Vegas resort. Would definitely go back to this resort.
Stayed 4 nights in Feb 2025

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay. There were a few things that could be improved. Our room was not cleaned daily and on our first day the toilet was clogged which took 3hrs for resolution. The staff is incredible and our casita bartender, Benjamin, was great. The food was great with the exception of D’italia Villas. We had a nice stay with great weather.
Stayed 4 nights in Feb 2025

8/10 Good

Nora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They didn’t have our pool suite available for 2 nights and they gave us a credit that we had tonise at their property. Verily inconvenient. The staff was very nice and friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned home today and already planning our next visit. So impressed with this resort. We couldn't have enjoyed our stay more.
Stayed 7 nights in Feb 2025

4/10 Poor

Matthew

Stayed 6 nights in Jan 2025

10/10 Excellent

Michael, Charleston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Feb 2025