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5.0 out of 5

"Friendly helpful chatty staff, spacious room, comfortable bed, fabulous views of the bridge, great location, easy walkable to the railway station, sho ... " More

By a verified traveller on Thu 24 Oct 2019

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Hotel Description

At Malmaison Newcastle you'll be within steps of Quayside and Baltic Flour Mills. Highlights at this boutique hotel include in-room free WiFi, free internet, and plasma TVs.

A day of pampering can include deep-tissue massages, hot stone massages, and facials along with aromatherapy and mani/pedis. The restaurant, Brasserie, serves British cuisine and is open for breakfast, lunch, and dinner. Mal Bar is the hotel's own cocktail bar, serving drinks along with lunch. Plus you'll find free WiFi in public areas, a gym, and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of self parking.

Places within a 5-minute walk of this 4-star Newcastle-upon-Tyne hotel include Gateshead Millennium Bridge and BALTIC Centre for Contemporary Art.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$136* Per night/room 24 Mar. - 25 Mar.

Signature Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bridge View Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Malmaison Newcastle ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Malmaison Newcastle

Everyone (1) Couples (1) Family (1)
5 out of 5
Friendly helpful chatty staff, spacious room, comfortable bed, fabulous views of the bridge, great location, easy walkable to the railway station, shops, restaurants etc. Loved it!

Posted by on 24 Oct. 2019

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Comment from Hotel Management

26 Oct. 2019 by Neil

Thank you for taking the time to review your stay, I’m really pleased that you had a great stay and enjoyed our fabulous location at Malmaison Newcastle experience. We very much look forward to welcoming you back to our hotel again soon. Kind regards, Malmaison Newcastle Team

5 out of 5

Posted by on 18 Oct. 2019

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Comment from Hotel Management

19 Oct. 2019 by Neil

Thank you for taking the time to review your stay, I’m really pleased that you had a great stay and enjoyed our fabulous location at Malmaison Newcastle experience. We very much look forward to welcoming you back to our hotel again soon. Kind regards, Malmaison Newcastle Team

Property Features

Malmaison Newcastle offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1259 square feet (117 square meters) and includes conference space. The eco-certified Malmaison Newcastle also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 9 levels
  • 1259 sq ft of conference space
  • 117 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Manors Station (0.9 km / 0.5 mi)
  • Metro station: Manors Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Malmaison Newcastle offers 122 accommodations with safes and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Mal Bar - This cocktail bar serves lunch only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests driving to the property should contact this property in advance for parking information.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Pet Policy

  • Pets: GBP 25 per pet, per night, plus a deposit of GBP 100 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • Children stay free
  • Parking height restrictions apply
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Online Penalty Collection
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property is not currently implementing any enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 21 for adults and GBP 11 for children
  • Self parking fee: GBP 10 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Malmaison Hotel
  • Malmaison Hotel Newcastle
  • Malmaison Newcastle
  • Newcastle Malmaison
  • Malmaison Newcastle Hotel Newcastle-upon-Tyne
  • Malmaison Newcastle Hotel
  • Malmaison Newcastle Newcastle-upon-Tyne
  • Malmaison Newcastle Hotel
  • Malmaison Newcastle Newcastle-upon-Tyne
  • Malmaison Newcastle Hotel Newcastle-upon-Tyne

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • Green Tourism Programme
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.