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4.2 out of 5

"Great hotel with easy access to the city via regular trams. Friendly hotel staff, easy check-in, and the room was just amazing, clean and comfortable. ... " More

By a verified traveller on Sat 11 Aug 2018

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Hotel Description

A family-friendly stay in Melbourne awaits you at Seasons Heritage Melbourne. Within steps you'll find St Kilda Road and Alfred Hospital within a 10-minute stroll. Highlights at this hotel include a restaurant and in-room free WiFi.

LCD TVs, coffee/tea makers and safes are featured in all 106 rooms. Additionally, fridges, hairdryers and phones are available.

The restaurant, Seasons Heritage, is open for breakfast. A conference centre and a meeting room are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a fitness centre and laundry facilities. Buffet breakfast is available daily between 8 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 30-minute walk of this 4.5-star Melbourne hotel include Royal Botanic Gardens and Fitzroy Street.

Economy Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$90* Per night/room 8 Dec. - 9 Dec.

Deluxe One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Interconnecting Two Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Studio

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Seasons Heritage Melbourne ratings based on 993 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Seasons Heritage Melbourne

Everyone (593) Couples (305) Business (5) Students (2) Family (72)
5 out of 5
Staff are always amazing and accommodating. The hotel is not brand new but modern enough and great value for money. Great location.

Posted by on 1 Dec. 2019

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5 out of 5
Clean, comfortable and quiet. Friendly helpful staff

Posted by on 9 Nov. 2019

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2 out of 5
Great location. Stayed here twice now and both times cold shower early in morning. No hot water which is challenging at 4.30am.

Posted by on 1 Nov. 2019

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2 out of 5
The front of the building was unique but that's where the positives ended... the woman who checked me in was rude, I waited at the desk for 37 mins and when she came nack (FINALLY) she stank of cigarettes. My room also stank of stale smoke and as if someone's damp towel had been left in that closed up room for a week. The shower head was snapped and kept falling down (i mentioned this when i came down the first night, and it was never even looked at & i stayed 4 nights!) The bed was really lumpy and the bedroom was TINY. Really disappointing, the whole experience. Unfortunately i wouldn't recommend this hotel to anyone :(

Posted by on 25 Oct. 2019

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2 out of 5
I stayed 2 nights in economy room. The room, whilst extremely small, was clean - and for which I was grateful. At checkin the front desk is abnormally high and in order to read the documentation they provide you either a/ can't adequately read the documentation or b/ need to take it elsewhere to adequately read in. Upon checkin I was advised that the preauthorised 100 would be returned in 3-5 business days. This time delay is NOT on their website and so the content of the website, I believe, is potentially misleading. I advised the receptionist that this would not be acceptable however she was implaccable and suggested I correspond with the manager. There seemed little point in debating the issue with her at that juncture. I was also required to sign a document in relation to cooking within the room. The room had no cooking facilities and so I fail to see the reason behind obtaining my signature in this regard. Within the room I could not get the heater to work (air con fine but not the heater). There were 2 sachets of coffee for a 2 day stay. There was 1 item of soap for a 2 day stay - both were inadequate. I emailed via the hotel's website TWICE re a/ the 100 preauthorised deposit and b/ the inadequate facilities. They have not responded IN ANY WAY and the preauthorisation deposit remains unavailable to me. NOTE: if the deposit can be taken immediately it should be returned immediately. Will definitely not stay again. Poor experience.

Posted by on 20 Oct. 2019

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About the Seasons Heritage Melbourne

Location 572 St Kilda Road, Melbourne, VIC 3004

Property Features

There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference centres. A fitness centre, multilingual staff, and a garden are also featured at the family-friendly Seasons Heritage Melbourne. For a fee, parking is available. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 13 levels
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Dining venue
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (27.9 km / 17.3 mi)
  • Train station: Flinders Street Station (3.7 km / 2.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Seasons Heritage Melbourne offers 106 forms of air-conditioned accommodation with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • LCD television
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10 AM.

Seasons Heritage – This restaurant only serves breakfast.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55 per night.

Pets

  • No pets allowed

Policies

This property will place a credit card authorization for deposit for any bookings where payment for the stay will be made on site instead of at the time of booking. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • Parking height restrictions apply
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 16 and AUD 16 for adults, and AUD 16 and AUD 16 for children (approximately)
  • Self-parking fee: AUD 15 per night (in/out privileges)
  • Rollaway bed fee: AUD 55 per night
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Melbourne
  • Heritage Seasons
  • Heritage Seasons Melbourne
  • Melbourne Seasons Heritage
  • Seasons Heritage
  • Seasons Heritage Hotel
  • Seasons Heritage Hotel Melbourne
  • Seasons Heritage Melbourne
  • Seasons Melbourne
  • Seasons Melbourne Heritage
  • Seasons Heritage Melbourne Hotel Melbourne
  • Seasons Heritage Melbourne Hotel
  • Seasons Heritage Melbourne Hotel
  • Seasons Heritage Melbourne Melbourne
  • Seasons Heritage Melbourne Hotel Melbourne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.