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 Melbourne •1 Room
 Melbourne • 1 Room
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Metro Apartments on Bank Place

4-star property
18 Bank Place, Melbourne, VIC 1800 796 370
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3.9 out of 5
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See all 381 Wotif Reviews

"Nice old world heritage place to stay in a historic precinct of Melbourne. " More

By a verified traveller on Wed 07 Apr 2021

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Hotel Description

Metro Apartments on Bank Place places you in the center of Melbourne, within just a 15-minute stroll of SEA LIFE Melbourne and Melbourne Central. Highlights at this hotel include in-room LCD TVs.

You can enjoy TVs with digital channels, and all 45 rooms feature coffee/tea makers, safes, and hair dryers. Refrigerators, irons/ironing boards, and desks are also available. Limited housekeeping is available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and luggage storage. Other amenities include laundry facilities, a front-desk safe, and an elevator.

Places within a 15-minute walk of this 4-star Melbourne Central Business District hotel include Melbourne Convention and Exhibition Centre and Crown Casino and Entertainment Complex.

Studio Queen Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Compact Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Metro Apartments on Bank Place ratings based on 381 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Metro Apartments on Bank Place

Everyone (259) Couples (80) Business (6) Family (20)
4 out of 5
Nice old world heritage place to stay in a historic precinct of Melbourne.

Posted by on 7 Apr. 2021

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4 out of 5
Easy accessible.

Posted by on 4 Apr. 2021

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4 out of 5
Location was great, bed really comfy, staff so lovely

Posted by , from Burleigh Heads on 9 Mar. 2020

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5 out of 5
Brilliant location, courteous staff plus I received a upgrade. Very satisfied. I shall be recommendibg the Metro establishment in the future to all who require CBD accomodation.

Posted by on 5 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Front Office

Thank you for choosing to stay at Metro Apartments on Bank Place, we appreciate your taking the time to share your feedback. We are glad to see that you enjoyed your time with us and hope that we get to see you again in future.

4 out of 5
Quick check in and check out. Staff were friendly.

Posted by on 15 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Front Office

Thank you for choosing to stay at Metro Apartments on Bank Place, we appreciate your taking the time to share your feedback to assist us to improve ourselves wherever possible. We are glad to see that you enjoyed your time with us and hope that we get to see you again in future.

4 out of 5
Pleasant & easy check in. Close to fabulous eating spots and great coffee!

Posted by on 31 Jan. 2020

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Comment from Hotel Management

23 Feb. 2020 by Front Office

Thank you for choosing to stay at Metro Apartments on Bank Place, we appreciate your taking the time to share your feedback to assist us to improve ourselves wherever possible. We are glad to see that you enjoyed your time with us and hope that we get to see you again in future.

5 out of 5
Staff very friendly and helpful. Position of hotel perfect - we walked to everything including the Australian Open.

Posted by on 25 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Front Office

Thank you for choosing to stay at Metro Apartments on Bank Place, we appreciate your taking the time to share your feedback. We are glad to see that you enjoyed your time with us and hope that we get to see you again in future.

3 out of 5
Central location so perfect for exploring the CBD. Close to plenty of public transport. However they gave us ear plugs upon checking in because “it’s Saturday night in Melbourne”. It was noisy with the two bars/clubs right on the doorstep but might not be a problem on a week night. The compact room was indeed compact. Two people was pushing it. Staff were friendly :)

Posted by , from New Zealand on 20 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Front Office

Thank you for choosing to stay at Metro Apartments on Bank Place, we appreciate your taking the time to share your feedback which assists us to improve wherever possible. We are sorry to see we did not fully meet your expectations this time and hope to have a chance to make it up to you on a future stay.

3 out of 5
Okay, a bit noisy and the street outside unkempt. Looks a bit of a run down area even though its very central.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Front Office

Thank you for choosing to stay at Metro Apartments on Bank Place, we appreciate your taking the time to share your feedback which assists us to improve wherever possible. We are sorry to see that Melbourne City Council's upkeep of the public areas outside the hotel did not fully meet your expectations this time and hope to have a chance to make it up to you on a future stay.

4 out of 5

Posted by on 3 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by Front Office

Thank you for choosing to stay at Metro Apartments on Bank Place, we appreciate your taking the time to share your feedback to assist us to improve ourselves wherever possible. We are glad to see that you enjoyed your time with us and hope that we get to see you again in future.

About the Metro Apartments on Bank Place

Location 18 Bank Place, Melbourne, VIC 3000

Property Features

As a guest of Metro Apartments on Bank Place, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. The business-friendly Metro Apartments on Bank Place also features a safe deposit box at the front desk and an elevator. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 9 levels
  • Built in 1906
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Airport: Melbourne Airport (MEL) (22.3 km / 13.9 mi)
  • Train station: Southern Cross Station (0.8 km / 0.5 mi)
  • Metro station: Flagstaff Station (0.8 km / 0.5 mi)

Room Amenities

Metro Apartments on Bank Place offers 45 accommodations with safes and hair dryers. 32-inch LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Housekeeping is provided on weekdays only.

  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (weekdays only)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: noon - 5:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: noon - 5:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 5.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 25 per day
  • Crib (infant bed) fee: AUD 5.00 per night
  • Rollaway bed fee: AUD 40 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bank Place
  • Bank Place Apartments
  • Metro Apartments Bank Place
  • Metro Apartments Bank Place Melbourne
  • Metro Bank Place
  • Metro Bank Place Melbourne
  • Metro Apartments On Bank Place Hotel Melbourne
  • Metro Apartments Bank Place Apartment Melbourne
  • Metro Apartments Bank Place Apartment
  • Metro Apartments on Bank Place Hotel
  • Metro Apartments on Bank Place Melbourne
  • Metro Apartments on Bank Place Hotel Melbourne

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.