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3.6 out of 5

"Had everything I needed and was very clean, check in was a little tricky though " More

By a verified traveller on Sun 30 Jun 2019

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Hotel Description

At Royal Stays Apartments Clarendon St you'll be within just a 10-minute stroll of popular attractions like Yarra Riverfront and Crown Casino and Entertainment Complex. Highlights at this property include a spa tub, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a DVD player, and a coffee/tea maker are also available.

This smoke-free apartment building offers free WiFi in public areas, a fitness center, and has a business center. Other amenities include laundry facilities, express check-in, and express check-out.

Attractions within a 10-minute walk of this 4-star Melbourne Central Business District property include Melbourne Convention and Exhibition Centre and South Melbourne Market.

Apartment, 2 Bedrooms, Balcony, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Royal Stays Apartments Clarendon St ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Royal Stays Apartments Clarendon St

Everyone (5) Couples (1)
5 out of 5

Posted by on 25 Aug. 2020

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3 out of 5

Posted by on 31 Jul. 2019

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4 out of 5
Had everything I needed and was very clean, check in was a little tricky though

Posted by on 30 Jun. 2019

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3 out of 5

walking distance every where

Pros: So close to everything we wanted to do.
The room booked was not ready so they place us next door at the Aria hotel which had a great look out at the city. swimming pool and spa etc, great stay, washing machine and dryer in room with air conditioning. walked everywhere in city and came back each day to sleep. Thanks Melbourne.

Posted by , from New Zealand on 17 Apr. 2018

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4 out of 5

Nice hotel, central and right near two tram stops.

Pros: Central, Tidy, Clean, And the view from the hotel balcony.
Cons: Service
Location: Cafes, South Melbourne markets, easy to get onto the main highways.
Central to most things, and easy to get places. The hotel was nice, however a little confusing at first with not being able to check into the hotel, until someone arrives with the key (Whilst there is someone at the desk) you have to wait outside of the hotel until the second person comes with the keys.

Posted by , from NSW, AUS on 6 Apr. 2018

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Comment from Hotel Management

15 Apr. 2018 by Shahrukh

Thank you for your review. Although we make sure that we are always at the property before the guest arrive, this is one of the day when due to staff misunderstanding that did not happen. We do apologies and we have reviewed our internal procedure to make sure it doesn't happen again.

1 out of 5

Worst stay at the highest price

Pros: Nothing!
Cons: All the above. This apartment was not fit for purpose.
After paying an excessive amount for one night stay, I arrived to find I was shifted to another apartment further up the road. When I arrived, I was taken to the apartment to find the carpets had just been cleaned and the smell was so bad I had to open all the windows and doors to ventilate. I complained on the spot and was told there was no other rooms. When it got cold - I tried to turn on the air conditioning, but it did not work on heat. I then turned on the main bedroom light to find it continuously flickered and could not be used. The main bedroom also had the smoke detector disconnected and hanging from the roof. I then had a shower, to find someone else's used towel hanging behind the door. This is by-far the worst place I have stayed in my travels ever!!!

Posted by on 28 Mar. 2018

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Comment from Hotel Management

13 Apr. 2018 by Shawn

Unfortunately there was no complaints lodged during the stay. We cannot trace this guest because of the review left anonymously. The claims on the above review couldn't be verified. We have checked all the apartment but none of the issue highlighted above were found in any of our apartments. We highly encourage our guest to report any issue in the apartment during your stay to us ASAP using the free phone and the 24 hours contact number provided in the apartment. So we can make sure your stay with us goes smoothly and without any hassle.

5 out of 5

Close to convention centre

It was 2 blocks to the convention centre where we were working at the home show for the weekend. And also nice and close to South Melbourne market great spot for breakfast and shopping.

Posted by on 24 Apr. 2017

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About the Royal Stays Apartments Clarendon St

Location 109 Clarendon St, Southbank, VIC 3006

Property Features

Royal Stays Apartments Clarendon St offers its guests a spa tub and a fitness center. WiFi is free in public spaces. There's an onsite business center. Royal Stays Apartments Clarendon St also features laundry facilities, express check-in, and express check-out. This 4-star Melbourne apartment is smoke free.

  • 5 guestrooms or units
  • Business facilities
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Flinders Street Station (2 km / 1.3 mi)

Room Amenities

Royal Stays Apartments Clarendon St offers 5 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate living rooms. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Dining room
  • Living room
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)

Nearby Activities

Recreational amenities at the apartment include a spa tub and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards.

  • No rollaway/extra beds available
  • Service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 36 per day
  • Late check-in fee: AUD 100 for check-in between 11:30 PM and 3 AM
  • Crib (infant bed) fee: AUD 15 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Stays Apartments Clarendon St Apartment Southbank
  • Royal Stays Apartments Clarendon St Apartment
  • Royal Stays Apartments Clarendon St Southbank
  • Royal Stays s Clarendon St
  • Royal Stays Apartments Clarendon St Apartment
  • Royal Stays Apartments Clarendon St Southbank
  • Royal Stays Apartments Clarendon St Apartment Southbank
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.