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4.2 out of 5

"Location is fantastic, but the room needs an upgrade, as it is very outdated and tired . Food is excellent. " More

By a verified traveller on Sat 13 Mar 2021

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Hotel Description

At Quest Williamstown, you'll be 8.5 km (5.3 mi) from Altona Beach and 11.6 km (7.2 mi) from Marvel Stadium. Highlights at this aparthotel include a restaurant and in-room washers/dryers.

You can enjoy a flat-screen TV with digital channels, and each apartment features a living room, a coffee/tea maker, and a hair dryer. In-room dining is easy with amenities like a microwave, a stovetop, and room service. Nice touches to enhance your stay include a soaking tub and free toiletries. A phone and an iron/ironing board are also available.

The aparthotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is available. There's also the convenience of self parking.

Within a 15-minute drive of this 4-star Williamstown aparthotel, attractions include Melbourne Star Observation Wheel and DFO South Wharf.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$206* Per night/room 26 May - 27 May

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Quest Williamstown ratings based on 100 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Williamstown

Everyone (66) Couples (16) Family (21) Other (2)
4 out of 5

Posted by on 11 Apr. 2021

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Comment from Hotel Management

26 Apr. 2021 by Willy

Dear Traveler, Thank you for your kind review of Quest Williamstown It was a pleasure to have you with us. Its always a pleasure to received such positive reviews. Please do come back and visit us again in the near future and we all look forward to serving you again. Kind regards Quest Williamstown

4 out of 5
Location is fantastic, but the room needs an upgrade, as it is very outdated and tired . Food is excellent.

Posted by on 13 Mar. 2021

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Comment from Hotel Management

18 Mar. 2021 by Willy

Dear Traveler, Thank you so much for taking the time to leave us a review! We are very happy to hear you enjoyed your stay, in particular it's nice to hear that the location was well suited to your needs. Your feedback has been noted, regarding room upgrades and have been taken on board. We hope you will return to visit us soon and we all look forward to serving you again. Warm Regards Quest Williamstown

4 out of 5
Great location, clean and tidy. Would be nice for the room to have a information book with attractions, room service and hotel information

Posted by on 27 Feb. 2021

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Comment from Hotel Management

3 Mar. 2021 by Willy

Hello Anonymous, Thank you for taking the time to send through your review. It's so nice that you liked our location and found the rooms clean and tidy. Since Covid-19, we have had to remove the information books from the rooms as this is something that would be touched quite frequently and we want everyone to feel safe while staying with us. Kind Regards Quest Williamstown

4 out of 5

Posted by on 5 Jan. 2021

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Comment from Hotel Management

24 Feb. 2021 by Willy

Good Afternoon, Thank you for taking the time to rate our property. We're glad that you enjoyed your stay. We hope to see you again. Kind Regards Quest Williamstown

4 out of 5
Normally hard to get a booking at this place but because of COVID we were able to. Views are fabulous, as is the ready access to beautiful Gem Pier and the great restaurants along Nelson Place. Parking is easy and convenient and the beds comfortable. Due for an update and has a microwave but no oven. I liked it

Posted by , from Traralgon South on 27 Aug. 2020

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4 out of 5
Totally fine, but showing its age a little. Furnishings looked new; carpet looks ancient; kitchen floor was a little filmy, as though it was cleaned with too much detergent; extractor fans non-existent; and had a weird double shower-head that worked fine but looked jury-rigged. Reception staff extremely nice.

Posted by on 26 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Marie

Dear Traveler, Thank you for taking the time to write a review. We are constantly working on improving our amenities and appreciate your feedback about the rooms. It is fantastic to hear our reception staff provided excellent customer service. We look forward to welcoming you again soon. Kind Regards, Marie Deletoille General Manager

5 out of 5
Fantastic location, we were in ground floor at tge back of property so our balcony had nk view. We looked onto a fence

Posted by on 26 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Marie

Dear Traveler, Thank you for reviewing your recent stay with us. We are so glad to hear you enjoyed our amazing location. Although, we don't advertise a view, some of our rooms may have better views than other. Upon your next visit we will try our best to offer a room with a view if available. Kind Regards, Marie Deletoille General Manager

4 out of 5

Posted by on 30 Dec. 2019

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Comment from Hotel Management

2 Jan. 2020 by Marie

Dear Traveler, Thank you for taking the time to rate your recent stay with us. We look forward to welcoming you again. Kind Regards, Marie Deletoille General Manager

5 out of 5
Will be back again. Amazing views. Clean room. Friendly staff

Posted by on 29 Dec. 2019

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Comment from Hotel Management

1 Jan. 2020 by Danielle

Dear Guest, Thank you for your great feedback, we are so glad you enjoyed your stay with us. We hope to welcome you back soon! Kind regards, Quest Williamstown

5 out of 5
The location was absolutely fantastic. Rooms were so spacious and the lady at reception couldn't have been more friendly and helpful.

Posted by on 28 Dec. 2019

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Comment from Hotel Management

1 Jan. 2020 by Danielle

Dear Lynne, Thank you for review. We love to hear you enjoyed our location our friendly reception team. We look forward to welcoming you upon your next visit to Williamstown. Kind Regards, Quest Williamstown Team

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Quest Williamstown also features tour/ticket assistance, a garden, and a picnic area. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Melbourne aparthotel.

  • 40 guestrooms or units
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Williamstown Beach Station (1.4 km / 0.8 mi)
  • Metro station: Williamstown Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Williamstown offers 40 air-conditioned accommodations with washers/dryers and hair dryers. Accommodations offer separate living rooms. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • Washer and dryer
  • Living room
  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Quest Williamstown has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 10:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 10:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Commonly-touched surfaces are cleaned with disinfectant between stays and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 12.00 per person (approximately)
  • Self parking fee: AUD 20.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Williamstown Apartment
  • Quest Williamstown
  • Quest Williamstown Aparthotel
  • Quest Williamstown Aparthotel
  • Quest Williamstown Williamstown
  • Quest Williamstown Aparthotel Williamstown
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.