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4.5 out of 5

"Room was spacious and comfortable. Parking was easy with plenty of spaces. Property close to Southland shopping centre " More

By a verified traveller on Sun 16 Feb 2020

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Hotel Description

A luxury stay in Melbourne awaits you at Quest Moorabbin. You'll be 0.4 km (0.2 mi) from The Kingston Centre and 4.6 km (2.9 mi) from Victoria Golf Club. Highlights at this Art Deco aparthotel include free in-room WiFi.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with an MP3 dock, a dining area, and a sitting area. A minibar provides refreshments, and in-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. A DVD player, room service, and a coffee/tea maker are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has concierge services. Additionally, you'll find laundry facilities, a terrace, and a garden. Continental breakfast is available daily between 7:00 AM and noon. There's also limited parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 4.5-star Heatherton aparthotel include Moorabin Hospital and Monash Medical Centre Clayton.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$146* Per night/room 29 Sep. - 30 Sep.

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

Executive Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Moorabbin ratings based on 153 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Moorabbin

Everyone (91) Couples (33) Business (1) Students (1) Family (25)
5 out of 5

Posted by on 12 Apr. 2020

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Comment from Hotel Management

23 Jun. 2020 by Bianca

Dear Traveler, Thanks so much for taking the time to review your stay with us. We are extremely pleased to hear that you enjoyed your stay so much to give us a 5 out of 5 rating. We look forward to welcoming you back to Quest Moorabbin in the near future. Warm Regards, Bianca Guest Relations

5 out of 5
Room was spacious and comfortable. Parking was easy with plenty of spaces. Property close to Southland shopping centre

Posted by on 16 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Bianca

Dear Traveller, Thanks so much for reviewing your stay with us. It is wonderful to hear that you experienced such a comfortable stay with us to give us a 5 star rating and lovely review. We are also glad to hear that our location suited your needs and you enjoyed our complementary guest parking. We look forward to welcoming you back to Quest Moorabbin. Warm Regards, Bianca Guest Relations

5 out of 5

Posted by on 26 Jan. 2020

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Comment from Hotel Management

11 Feb. 2020 by Bianca

Hi There, Thanks so much for submitting such a great rating of your stay by giving us a 5 out of 5 raing ! We are pleased that you enjoyed your stay and look forward to again welcoming you back to Quest Moorabbin. Warm Regards, Bianca Guest Relations

5 out of 5
Liked everything about the property. Very clean, good sized rooms. Good amenities. Very quiet Great value

Posted by on 13 Jan. 2020

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Comment from Hotel Management

4 Feb. 2020 by Bianca

Hi Threre, Thanks so much for taking the time to review your stay with us. We are absolutely delightd you had such a great stay with us to give us a 5 out of 5 rating! It is fantastic to hear that you liked everything about the property! We look forward so seeing you again when you are visiting family in the area, Warm Regards, Bianca Guest Relations

5 out of 5

Posted by on 22 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Sarah

Dear Traveler, Thank you for your wonderful rating of 5 Stars, It is greatly appreciated and we are delighted that you enjoyed your recent stay with us. We hope to welcome you back to Quest Moorabbin again in the near future! Kind Regards, Sarah Guest Relations

4 out of 5
The rooms are excellent and the facility itself is very quiet. The only issue is that the Motel it is located next door to a group of small commercial factories. A person in one of these factories decided that 2 am was good time to tune the engine in his delivery truck. Otherwise all good.

Posted by on 11 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by Sarah

Dear Anonymous I would like to thank you for taking the time to review your recent stay with us at Quest Moorabbin. Thank you for your 4 out of 5 rating! We pride ourselves on the excellent rooms and facilities we offer. I would like to apologise about the noise from the Industrial Estate, We do have rooms that are available on the other side of the building away from the estate, so when you return to Quest Moorabbin please request this upon booking. We hope to welcome you back again to Quest Moorabbin in the near future. Kind regards Sarah Guest Relations

4 out of 5

Posted by on 30 Nov. 2019

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Comment from Hotel Management

1 Dec. 2019 by Bianca

Hi Tere, We are elated that you had a lovely stay with us. We really appreciate the high rating you have given us and look forward to again welcoming you back to Quest Moorabbin. Warm Regards, Bianca Guest Relations

3 out of 5
Furnishings are tired. The bed was uncomfortable well used. Pillows flat and hard. The receptionist was very helpful and professional.

Posted by on 22 Nov. 2019

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Comment from Hotel Management

1 Dec. 2019 by Bianca

Hi There, Thanks so much reviewing your recent stay with us. Great to hear that our receptionist was helpful during your stay, however it was disappointing to read that you found your room facilities did not exceed your expectations which is what strive for. We are currently undergoing refurbishment of our hotel rooms however; we were unaware of any beds not being comfortable which is a high priority for us, so this feedback is very much appreciated, furthermore if you would like to contact our management team directly to inform us of which room you stayed in we will be able to look into this further. We do hope that you give us another chance to exceed your expectations and will again choose to stay with us. Warm Regards, Bianca Guest Relations

5 out of 5
Excellent customer service. Comfortable, clean room. Easy parking.

Posted by on 3 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by Bianca

Hi There, Thanks so much for taking the time to share your experience here at Quest Moorabbin. We are so delighted to hear you had such a pleasurable stay to give us a 5 out of 5 rating which is what we strive for! We look forward to welcoming you back to stay with us again when you are next in the area. Warm Regards, Bianca Guest Relations

4 out of 5
For me an apartment allows me to manage my dietary needs while on business. The studio I used was well maintained and clean on a daily basis. A couple of suggestions for improvement: Smaller frying pan and a shelf in the shower! would greatly improve the venue.

Posted by on 9 Oct. 2019

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Comment from Hotel Management

20 Oct. 2019 by Bianca

Hi There, Thanks for taking the time to review your recent stay with us. Glad to hear your apartment was handy to be able to prepare your required meals whilst away for business. Thanks also for your comments regarding frypan and shelf in shower. I have noted them down for when we next purchase frypans and do upgrades to the bathrooms. We hope to welcome you back to Quest Moorabbin in the near future. Warm Regards, Bianca Guest Relations

Property Features

As a guest of Quest Moorabbin, you'll find a fitness center, a terrace, and barbecue grills. Event space at this aparthotel measures 689 square feet (64 square meters) and includes conference space. Public spaces have free WiFi. An area shuttle within 15 kilometers is available for a fee. The luxury Quest Moorabbin also features multilingual staff, a garden, and a picnic area. This Art Deco Melbourne aparthotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • 689 sq ft of conference space
  • 64 sq m of conference space
  • Built in 2011
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Property shuttles: Area shuttle within 15 kilometers available for a surcharge

Room Amenities

Quest Moorabbin offers 60 accommodations with MP3 docking stations and DVD players. Accommodations offer separate dining areas. 46-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include minibars and irons/ironing boards. Housekeeping is provided daily.

  • Dining room
  • Sitting area
  • Minibar
  • MP3 dock
  • In-room dining
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to noon.

Room service is available.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 15 for adults and AUD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moorabbin Quest
  • Quest Moorabbin
  • Quest Moorabbin Apartment Heatherton
  • Quest Moorabbin Heatherton
  • Quest Moorabbin Apartment
  • Quest Moorabbin Aparthotel
  • Quest Moorabbin Heatherton
  • Quest Moorabbin Aparthotel Heatherton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.