4.3 out of 5

"this stay suited our needs for a room close to a facility, which we found to be very good demographically close to public transport etc. " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

At Quest Hawthorn you'll be within a 10-minute walk of Swinburne University of Technology and 2.2 km (1.4 mi) from Bridge Road. Highlights at this aparthotel include a rooftop terrace, and in-room kitchenettes and washers/dryers.

Each apartment is individually furnished and features an LCD TV with digital channels, along with an iPod dock, a sitting area and WiFi. A kitchenette comes with a fridge, a microwave and a hob, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include a rainfall showerhead and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. Wired Internet, room service and a coffee/tea maker are also available.

The café, SOS Charcoal Seafood, serves international cuisine and is open for breakfast, lunch and dinner. Added amenities include a fitness centre, WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:00 AM and 1:00 PM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4.5-star Hawthorn aparthotel include Melbourne Cricket Ground and Rod Laver Arena.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$154* Per night/room 23 Aug. - 24 Aug.

Executive Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quest Hawthorn ratings based on 489 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Hawthorn

Everyone (320) Couples (114) Business (4) Family (48)
5 out of 5

Posted by on 15 Aug. 2019

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4 out of 5
The location, the ease of checking in and out and the friendly staff was great. The exhasut fan in my bathroom was not working however I did not report it as I was only there one night.

Posted by on 4 Aug. 2019

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4 out of 5

Posted by on 3 Aug. 2019

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4 out of 5

Posted by on 1 Aug. 2019

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5 out of 5
Full kitchenette, proper decent hairdryer NOT attached to the wall. Quality furnishings that looked new. Super comfy bed and linen.

Posted by , from Adelaide on 14 Jul. 2019

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4 out of 5
staff on front very friendly and helpful. room very clean. enjoyable stay

Posted by on 1 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Charu

Dear Anonymous, Thank you for your time in sharing your review from recent stay at Quest Hawthorn. We are equally glad to hear that you enjoyed your stay and our facilities. It is the feedback like yours that keeps us motivated. We will look forward to having you back on your next trip to Melbourne.. Till then take care and safe travels...

4 out of 5
The only thing I didn't like was that the bathroom was frosted glass and you could see shadows of people and hear them when they were on the toilet and having a shower.

Posted by on 25 Jun. 2019

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5 out of 5

Posted by on 23 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by Charu

Dear Anonymous, Thank you for choosing Quest Hawthorn. We are grateful to hear that you enjoyed your stay thoroughly. We would love to welcome you back whenever you are traveling to Melbourne next... Till the take care and safe travels..

5 out of 5
Lovely accommodation very clean and wonderful helpful staff

Posted by on 23 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by Charu

Dear Anonymous, Thank you for choosing Quest Hawthorn. We are grateful to hear that you enjoyed your stay and our services. We would love to welcome you back whenever you are traveling to Melbourne next... Till the take care and safe travels..

3 out of 5
We stay here every 4-6 weeks and this last visit, our room was much smaller and the lighting was awful. We also noticed that the facilities generally were starting to look a bit jaded and worn.

Posted by , from Hawthorn on 20 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by Charu

Dear Carol, Thank you for your feedback from recent stay at Quest Hawthorn. I am absolutely devastated to hear that we have disappointed you recently. However I ensure you that I am keen to resolve this. If you can please contact us directly on your next travel to Melbourne , and allow us another opportunity tom make this up to you. Till the take care and safe travels..

Property Features

As a guest of Quest Hawthorn, you'll find a fitness centre, a rooftop terrace, and tour or ticket assistance. Public spaces have WiFi for a fee. The business-friendly Quest Hawthorn also features a BBQ, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Hawthorn aparthotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 7 levels
  • Built in 2011
  • Terrace on the roof
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (34.2 km / 21.2 mi)
  • Train station: Flinders Street Station (8.1 km / 5 mi)
  • Metro station: Glenferrie Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Hawthorn offers 119 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 36-inch LCD televisions come with premium digital channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and a hairdryer. This Hawthorn aparthotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Washer and dryer
  • Sitting area
  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining
  • HD television
  • Digital channels
  • Premium channels
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 1:00 PM.

SOS Charcoal Seafood – This café specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service is available.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 5 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Parking height restrictions apply
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 12.50 for adults and AUD 12.50 for children (approximately)
  • Fee for in-room wireless Internet: AUD 10.00 per day (rates may vary)
  • Fee for in-room wired Internet: AUD 10.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10.00 per day (rates may vary)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 5 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawthorn Quest
  • Quest Apartment Hawthorn
  • Quest Hawthorn
  • Quest Hawthorn Aparthotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.