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4.5 out of 5

"The rooms were lovely and clean. Lovely reception staff " More

By a verified traveller on Sun 27 Jun 2021

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Hotel Description

At Punthill Williamstown you'll be within just a 15-minute stroll of Commonwealth Reserve and HMAS Castlemaine. Highlights at this aparthotel include a spa tub, a rooftop terrace, and in-room kitchens.

You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a furnished balcony or patio, and a dining area. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A sitting area, a coffee/tea maker, and a hair dryer are also available. Weekly housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and a business center. Other amenities include laundry facilities, concierge services, and a terrace. There's also the convenience of self parking.

Places within a 30-minute walk of this 4.5-star Williamstown aparthotel include Williamstown Botanic Gardens and Williamstown Beach.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$198* Per night/room 15 Oct. - 16 Oct.

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment - Dual Key

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Punthill Williamstown ratings based on 167 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Punthill Williamstown

Everyone (78) Couples (69) Business (2) Family (21)
2 out of 5
No hot water. Hotel info said ‘dial 9 to report a problem’ but no phone in room. Went down to reception to report it….no staff there. Uncomfortable bed, people yelling and slamming doors at 4am. Left in morning with no shower and hardly any sleep. Great location but that’s the only recommendation.

Posted by on 11 Jul. 2021

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Comment from Hotel Management

13 Jul. 2021 by Mitchell

Hi there, Thank you for sharing your review. Unfortunately over the weekend the hot water to the building stopped. As soon as this was raised a plumber attended and a letter drop was made to all guests. Unfortunately the issue with the hot water was greater than first thought by the plumbing company. This has now been resolved and is all back one. Unfortunately this was unforeseen and outside of our control however quick action was taken, so I hope it did not cause too much of an inconvenience. Would you please be able to advise your apartment number so we can check on the phone. Unfortunately posting anonymously I am unable to locate your booking. All apartments should have a phone to contact our reception team during reception hours as well as our after hours team should anything occupancy after hours. As soon as the hot water issue occurred we received a number of calls prompting the plumbers attendance. We do hope to welcome you back again soon. Best regards & take care, Mitchell Hotel Manager - Punthill Williamstown

5 out of 5
The rooms were lovely and clean. Lovely reception staff

Posted by on 27 Jun. 2021

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Comment from Hotel Management

28 Jun. 2021 by Mitchell

Hi there, Thank you for sharing your review. I am so glad to hear your comments regarding our reception team and their service. We hope to welcome you back again soon. Best regards & take care, Mitchell Hotel Manager - Punthill Williamstown

5 out of 5
Great location.

Posted by on 27 Jun. 2021

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Comment from Hotel Management

28 Jun. 2021 by Mitchell

Thank you for sharing your review. We are so glad to see you enjoyed your stay. Best regards, Mitchell Hotel Manager - Punthill Williamstown

4 out of 5
All good

Posted by on 19 Jun. 2021

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Comment from Hotel Management

25 Jun. 2021 by Mitchell

Hi there, Thank you for taking the time to share our review. We are so glad to hear you enjoyed your stay. Best regards, Mitchell Hotel Manager

4 out of 5
Blankets in the cupboard were not as clean/in as good a condition as I would expect for this apartment hotel.

Posted by on 23 May 2021

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Comment from Hotel Management

25 May 2021 by Mitchell

Hi there, Thank you for sharing your review. Would you be able to provide the apartment number you stayed in? All blankets are washed offsite through our linen company, I can assure you the blankets are clean, they are just a tad worn. We are currently in the process of auditing all blankets as a result of the cold weather in Melbourne. Brand new stock is set to arrive at the end of this month so these will be implemented into the rooms. All in all I am glad to hear all other aspects of your stay met your expectations. Best regards, Mitchell Hotel Manager - Punthill Williamstown

5 out of 5
Lack of storage and bedroom furniture. The bed coach was very uncomfortable to sit on.

Posted by on 16 May 2021

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Comment from Hotel Management

17 May 2021 by Mitchell

Hi there, Thank you for sharing your review. Would you be able to indicate which apartment you stayed in as you have posted anonymously and I would like to look further into the couch. All bedrooms have built in wardrobes which allow plenty of space for storage. All in all we are so glad to hear you enjoyed your stay and we hope to welcome you back again soon. Best regards, Mitchell Hotel Manager - Punthill Williamstown

4 out of 5
Room was comfortable and clean. Close to shops and restaurants. Bit of traffic noise though.

Posted by on 14 May 2021

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Comment from Hotel Management

17 May 2021 by Mitchell

Hi there, Thank you for sharing your review. We are so glad to hear you enjoyed your stay and that the cleanliness met your expectations. We hope to welcome you back again soon. Best regards, Mitchell Hotel Manager - Punthill Williamstown

3 out of 5
Happy with accommodation. But a flat battery in the door access locked us out 4 times.Not a big issue but a little inconvenient.Manager let us in at 11 pm one night.Air con wouldnt work at night.Overall clean and tidy.Thank you.

Posted by on 27 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by Mitchell

Hi Kevin, Thank you for sharing your review. We do apologise for any inconvenience caused with the batteries being flat, I am glad that I was able to come out and provide access as soon as we were notified. The aircon in the apartment has been checked and seems to be working fine now. We hope to welcome you back again soon. Best regards, Mitchell Hotel Manager - Punthill Williamstown

5 out of 5
Very quiet, clean and everything you could want in a nice getaway. Not sure if its due to Covid, but a blanket would have been nive. Otherwise will definitely be back.

Posted by on 3 Mar. 2021

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Comment from Hotel Management

8 Mar. 2021 by Mitchell

Hi there, Thank you for taking the time to share your review. We are so glad to hear you enjoyed your getaway stay in Williamstown, we hope to welcome you back. In regards to the blankets, these have been removed from apartment cupboards as part of our Health First initiative. These are certainly available on request with our reception team. Best regards, Mitchell

4 out of 5
Plenty of space and well appointed. Unfortunately, the bed felt like it had past its use by date.

Posted by on 3 Feb. 2021

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Comment from Hotel Management

8 Mar. 2021 by Mitchell

Hi there, Thank you for sharing your review, apologies for the delayed response. We are so glad to hear you enjoyed your stay, your feedback regarding the bed is greatly appreciated and is something that we will be looking into. Best regards, Mitchell

Property Features

Punthill Williamstown offers its guests a spa tub and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A rooftop terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Punthill Williamstown. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 37 guestrooms or units
  • 3 levels
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: North Williamstown Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Punthill Williamstown offers 37 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • In-room kitchen
  • Private balcony or patio (furnished)
  • Dining room
  • Sitting area
  • In-room dining
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 12 per night (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Punthill Apartment Williamstown
  • Punthill Williamstown
  • Punt Hill Hotel Williamstown
  • Punthill Williamstown Apartment
  • Punthill Williamstown Aparthotel
  • Punthill Williamstown Williamstown
  • Punthill Williamstown Aparthotel Williamstown

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.