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4.2 out of 5

"Was nice and clean workers were very friendly. Bed was oh so comfortable. Apartment was very homely. Close to everything " More

By a verified traveller on Tue 23 Jan 2024

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Hotel Description

At Punthill Knox you'll be 0.2 km (0.1 mi) from Westfield Knox and 3.5 km (2.1 mi) from Knox Private Hospital. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi.

You can enjoy an LCD TV with cable channels, and each apartment features a balcony, a coffee/tea maker, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator and a microwave. An iron/ironing board, a desk, and free toiletries are also available. Weekly housekeeping is available.

This smoke-free aparthotel offers free WiFi in public areas, a fitness center, and concierge services. Added amenities include laundry facilities, dry cleaning/laundry services, and luggage storage. There's also the convenience of self parking.

Places within a 15-minute drive of this 4.5-star Wantirna South aparthotel include Dandenong Ranges National Park and Deakin University.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$131* Per night/room 14 Apr. - 15 Apr.

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment - Dual Key

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Punthill Knox ratings based on 151 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Punthill Knox

Everyone (79) Couples (30) Business (2) Family (36)
5 out of 5
Was nice and clean workers were very friendly. Bed was oh so comfortable. Apartment was very homely. Close to everything

Posted by on 23 Jan. 2024

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Comment from Hotel Management

6 Feb. 2024 by Vesh

Hi Chantelle,Thank you for taking your time to write us a review. We appreciate your kind works so much. It's so nice to hear this as we have been working so hard recently on new projects and plans upgrading the property day by day. We loved having you over and would love to have you over again soon.Looking forward for your next visit.Kind Regards,VeshSuperhost

2 out of 5
our room was not very clean. where the dryer was you could see the dust on the wall. the toilet still had toilet paper and floaties in it. there were no face washers. the tv in the bedroom would not turn on. I have stayed in a lot cheaper motels and they have been a lot cleaner. the staff were friendly and accommodating

Posted by on 11 Dec. 2023

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Comment from Hotel Management

4 Jan. 2024 by Vesh

Hi Anthony,Thank you for choosing Punthill Knox and for taking the time to share your feedback on Wotif. We're pleased to hear that you found our staff friendly and accommodating; however, it's with deep regret that we learn about the cleanliness issues in your room.Please accept our sincerest apologies for the state of the room, especially regarding the dust, the condition of the toilet, and the absence of face washers. This certainly does not meet the high standards of cleanliness and guest comfort we aim to maintain. We have addressed these issues with our housekeeping team to ensure more thorough and meticulous cleaning procedures are followed.Regarding the TV in the bedroom not working, we apologize for the inconvenience this caused and are reviewing our maintenance processes to prevent such issues from occurring in the future.Your feedback is extremely valuable to us, as it helps identify areas where we need to improve. We hope to have the opportunity to welcome you back to Punthill Knox in the future and provide you with a stay that reflects the quality service and accommodations we strive to offer.Best Regards,Punthill Knox Management

3 out of 5
Conveniently located near Westfield Knox Th apartment was spacious and comfortable

Posted by on 25 Sep. 2023

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Comment from Hotel Management

4 Oct. 2023 by Vesh

Dear David,Thank you for taking the time to share your feedback on Wotif. We're pleased to hear that you found our location convenient, especially being near Westfield Knox. It's great that you also found the apartment spacious and comfortable.Your comments are valuable to us as we continuously strive to enhance the experiences of our guests. If you have any specific suggestions or areas where we could improve, please feel free to share them with us.We appreciate your patronage and hope to have the opportunity to welcome you back for an even better stay in the future.Best Regards,VeshSuperhost

5 out of 5

Posted by on 10 Sep. 2023

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Comment from Hotel Management

4 Oct. 2023 by Vesh

Dear Christine,Thank you for choosing to stay with us and for taking the time to leave a 5-star review on Wotif. We are thrilled to hear that you had a positive experience during your stay.Our team works hard to provide excellent service, and we're delighted to know that you enjoyed your time with us. If there's anything specific you'd like to highlight or if you have any suggestions for improvement, please feel free to share.We appreciate your feedback, and it means a lot to us that you took the time to let us know about your positive experience. We look forward to welcoming you back for another wonderful stay whenever your travels bring you our way.Best Regards,VeshSuperhost

3 out of 5
was very noise being main road frontage

Posted by on 29 Aug. 2023

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Comment from Hotel Management

6 Sep. 2023 by Vesh

Thank you for your review, Troy.We appreciate you taking the time to share your feedback. We apologize for any inconvenience you experienced due to noise during your stay. We understand that being on a main road frontage can sometimes lead to increased noise levels. If you decide to stay with us again in the future, please don't hesitate to request a quieter room, and we will do our best to accommodate your preferences.Your comfort and satisfaction are important to us, and we will continue to work on improving our guests' overall experience.If you have any other comments or suggestions, please feel free to share them. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,Nivesh RamakrishnanSuperhost

4 out of 5
Friendly staff, convenient location. Particularly convenient having a kitchenette with an extra bonus having a balcony (outdoor space).

Posted by on 15 Jul. 2023

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Comment from Hotel Management

6 Sep. 2023 by Vesh

Dear Sharon,Thank you for taking the time to leave us a 4 out of 5 review on Wotif! We appreciate your feedback and are pleased to hear your positive comments.We're delighted that you found our staff to be friendly and our location convenient for your needs. Our kitchenettes and balconies are designed to enhance the comfort and convenience of our guests, and we're glad you found them to be beneficial during your stay.Your feedback is valuable to us as we continuously strive to improve and provide the best possible experience for our guests. If you have any suggestions or specific feedback on how we can earn that extra star in your next visit, please feel free to share.Thank you for choosing us, and we hope to have the pleasure of hosting you again in the future. If you have any questions or require assistance with future bookings, please don't hesitate to reach out.Best regards,NiveshSuperhost

3 out of 5

Posted by on 3 Jul. 2023

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5 out of 5
Very friendly staff and clean What I didn’t like was I had to pay for parking

Posted by on 23 Apr. 2023

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5 out of 5
Manager was excellent and assisted with special needs and Steph at reception was amazing. So helpful and friendly

Posted by on 11 Mar. 2023

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1 out of 5
This property was in terrible condition. The photos on their website do not depict the actual property. The rooms and corridors were damaged, chipped paint, scuff marks, damaged bathrooms and aging carpet and furniture. The bathrooms weren’t cleaned very well, with mould in the shower and dirty marks on the floor. The room smelt of cigarette smoke and had ash all over the balcony. We have contacted management and we are still waiting to hear back. Would not stay here again.

Posted by on 16 Feb. 2023

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Property Features

Punthill Knox offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Punthill Knox also features tour/ticket assistance, concierge services, and laundry facilities. For a fee, parking is available. This 4.5-star Melbourne aparthotel is smoke free.

  • 49 guestrooms or units
  • Built in 2009
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Punthill Knox offers 49 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • In-room kitchen
  • Private balcony
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per day.
  • Cribs (infant beds) are available for AUD 9 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 5
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 9 per stay
  • Rollaway bed fee: AUD 50 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Knox Punthill
  • Punthill Knox
  • Punthill Knox Apartment
  • Punthill Knox Apartment Wantirna South
  • Punthill Knox Wantirna South
  • Punthill Knox Wantirna, Victoria, Australia
  • Punthill Knox Aparthotel
  • Punthill Knox Wantirna South
  • Punthill Knox Aparthotel Wantirna South

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.