Skip to main content
Beginning of main content
3.9 out of 5

"It was close to everything and easy to navigate places from where we were. " More

By a verified traveller on Fri 26 Mar 2021

Enter dates to see availability

Hotel Description

At Plum Carlton Serviced Apartments you'll be within just a 10-minute stroll of popular attractions like University of Melbourne and Queen Victoria Market. Highlights at this hotel include free in-room WiFi.

You can enjoy flat-screen TVs with DVD players, and all 43 individually decorated rooms feature coffee/tea makers, hair dryers, and phones. Irons/ironing boards, desks, and free toiletries are also available.

This business-friendly hotel offers concierge services, a 24-hour front desk, and a terrace. Added amenities include a coffee shop/café and laundry facilities. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 3-star Carlton hotel include RMIT University and Royal Exhibition Building.

Executive Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$81* Per night/room 20 May - 21 May

Deluxe Hotel Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Plum Carlton Serviced Apartments ratings based on 394 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Plum Carlton Serviced Apartments

Everyone (240) Couples (91) Business (3) Students (2) Family (55)
4 out of 5
It was close to everything and easy to navigate places from where we were.

Posted by on 26 Mar. 2021

Was this review helpful to you?
3 out of 5
The corridors smelt of strong food smells and cigarettes

Posted by on 26 Feb. 2021

Was this review helpful to you?
1 out of 5
Cigarette smell, noisy heater, poor room service,

Posted by on 21 Jul. 2020

Was this review helpful to you?
Comment from Hotel Management

21 Jul. 2020 by Cheavin Houth

We appreciate your feedback and we do apologize for not noticing these issues sooner, had it been reported to us during your stay. If we do have the opportunity to have you stay with us again, please do report any utilities missing or not working efficiently as we do try and keep on top of these things as soon as we can. We will review the mentioned inconveniences and keep on top of them as best as we can. We look forward to have you stay with us again.

4 out of 5
On arrival the staff were very helpful. Unfortunately the 1brm apartment i was given lacked any visual appeal and had a strange aroma in it. After these initial impressions it was noticed the tv was prehistoric and did not even have a hdmi port ans was fes digital tv through a box. In addition the heater in the room also did not work. Thankfully there was another room available when the heater issue was raised with reception and I was abke to be moved. This room was much more moder and enjoyabke to be in.

Posted by , from ACT on 11 Jul. 2020

Was this review helpful to you?
Comment from Hotel Management

17 Jul. 2020 by Cheavin Houth

Hi Batchy Thank you for taking the time to let us know what you liked and disliked about our apartment at Plum Serviced Apartments. We appreciate all of our reviews especially the ones that can help us improve. We apologize if you experience was anything less than comfortable as this is not the hospitality service we strive for. We can ensure you we are working as hard as we can to improve the amenities that were mentioned.

3 out of 5
Air con in first room very noisy. Changed room and dishwasher in that room not working

Posted by on 4 Feb. 2020

Was this review helpful to you?
4 out of 5
Very good location. Smoke was so bad so had to stay inside most of our stay.

Posted by on 16 Jan. 2020

Was this review helpful to you?
3 out of 5
Location and price are the highlights. Was a bit of a battle to get the 1-bedroom apartment we paid for. Initially were given an open-plan apartment. When we got the 1-bedroom the corridors had a tertible stench which lasted all week. We asked a receptionist about the gym/pool mentioned on the website. Were told we would have to ask someone on dayshift (it was 6.30pm) as she was only nightshift and didn't know anything. She didn't want to talk to us at all. On a positive note, it is a short walk to (1) Lygon St, (2) Victoria Markets, (3) free tram zone and (4) Uni of Melbourne & RMIT.

Posted by , from Hobart, Tas on 23 Dec. 2019

Was this review helpful to you?
4 out of 5
Nice and comfortable bed, but it was noisy at night

Posted by on 20 Dec. 2019

Was this review helpful to you?
4 out of 5
Not bad for price bit took a long time to get money back for deposit

Posted by on 13 Dec. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Dec. 2019 by Cheavin Houth

Thank you for the overall positive feed back! We look forward to having you stay with us again.

4 out of 5

Posted by on 11 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

15 Oct. 2019 by Cheavin Houth

Thank you for the positive feed back! We look forward to having you stay with us again.

About the Plum Carlton Serviced Apartments

Location 528 Swanston Street, Carlton, VIC 3000

Property Features

There's a coffee shop/café on site. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Plum Carlton Serviced Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Melbourne hotel is smoke free.

  • 43 guestrooms or units
  • Coffee shop
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Melbourne Airport (MEL) (21.2 km / 13.2 mi)
  • Train station: Southern Cross Station (2.8 km / 1.7 mi)
  • Metro station: Melbourne Central Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Plum Carlton Serviced Apartments offers 43 air-conditioned accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • DVD player
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 10 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Plum Apartments Carlton
  • Plum Carlton
  • Plum Carlton Apartments
  • Plum Carlton Serviced Apartments
  • Plum Serviced Apartments Carlton
  • Plum Serviced Carlton
  • Serviced Apartments Carlton
  • Plum Carlton Serviced Apartments Melbourne Hotel Melbourne
  • Plum Carlton Serviced Apartments Apartment
  • Plum Serviced Apartments Apartment
  • Plum Serviced Apartments
  • Plum Carlton Serviced Apartments Hotel
  • Plum Carlton Serviced Apartments Carlton
  • Plum Carlton Serviced Apartments Hotel Carlton

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Plum Carlton Serviced Apartments.
url importing http://www.wotif.com/Melbourne-Hotels-Plum-Carlton-Serviced-Apartments.h2062319-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Melbourne-Hotels-Plum-Carlton-Serviced-Apartments.h2062319-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Melbourne-Hotels-Plum-Carlton-Serviced-Apartments.h2062319-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.