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4.4 out of 5

"Check in was quick and easy and the reception staff were all very friendly. Beds were comfortable, rooms were clean. " More

By a verified traveller on Mon 23 Nov 2020

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Hotel Description

A luxury stay in Melbourne awaits you at Oaks Melbourne on William Suites. You'll find Flagstaff Gardens a few steps away and Hardware Lane within a 10-minute stroll. Highlights at this aparthotel include in-room kitchens, free WiFi, and furnished balconies.

You can enjoy an LCD TV with cable channels, and each apartment features a sitting area, in-room childcare, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. In-room massages, a safe, and a hair dryer are also available. Change of bedsheets is available on request.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has concierge services. Additionally, you'll find a coffee shop/café and laundry facilities. Each morning cooked-to-order breakfast is available. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Queen Victoria Market and Melbourne Central.

Studio Apartment  (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$109* Per night/room 1 Dec. - 2 Dec.

Deluxe Studio Apartment - Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Apartment - Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Two Bedroom Apartment (No Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Studio Apartment View (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Studio Apartment - Park View (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oaks Melbourne on William Suites ratings based on 977 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oaks Melbourne on William Suites

Everyone (723) Couples (177) Business (12) Students (1) Family (59)
5 out of 5
Check in was quick and easy and the reception staff were all very friendly. Beds were comfortable, rooms were clean.

Posted by , from Melbourne on 23 Nov. 2020

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Comment from Hotel Management

23 Nov. 2020 by Oaks Melbourne on William Suites

Thank you for your 5 star reviews. I am delighted to read our staff are friendly and our smooth check in service. Once again, we hope to see you soon.

4 out of 5
Staff were very helpful and polite. Very comfortable bed

Posted by , from Melbourne on 20 Jun. 2020

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Comment from Hotel Management

21 Jun. 2020 by Oaks Melbourne on William Suites

Thanks for your kind feedback. See you next time!

5 out of 5
Great size rooms and view. I loved the location also.

Posted by , from Brisbane, Australia on 15 Mar. 2020

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Comment from Hotel Management

17 May 2020 by Sim

Dear Natalie Thank you so much for your review! we are glad you had an excellent experience with us and would love to welcome you back when you next travel to Melbourne. Kind Regards Oaks Melbourne on William Suites

4 out of 5
Good location on the edge of the city but close to Queen Vic market and Flagstaff Gardens. Easy to access. Good sized room in self contained apartment style.

Posted by , from Bendigo on 29 Feb. 2020

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4 out of 5

Posted by on 28 Feb. 2020

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5 out of 5
room was fantastic everything i needed and so clean all the staff were friendly at reception desk and nothing was a trouble to them and a great location

Posted by on 23 Feb. 2020

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4 out of 5

Posted by on 20 Feb. 2020

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4 out of 5

Posted by on 17 Feb. 2020

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2 out of 5
My partner was given the wrong room and key and walked in on a man who was nearly naked. Very embarrassing for both parties

Posted by on 13 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by John

Dear guest, Thank you for staying with Oaks on William. We do apologies for what happened again. We have forwarded your feedback to our front office team and will make sure this won't be happening again. This is not acceptable at all and not up to our service standard. Please let us know if there is anything to further assist you while your stay. Best regards, Front Office

5 out of 5
Great location and friendly helpful staff. Would stay again.

Posted by on 10 Feb. 2020

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About the Oaks Melbourne on William Suites

Location 350 William Street, Melbourne, VIC 3000

Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Oaks Melbourne on William Suites. The aparthotel can provide concierge services and limo/town car service. Parking is available for a fee. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 35 levels
  • Built in 2013
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Tullamarine Airport (MEL) (22.7 km / 14.1 mi)
  • Train station: Southern Cross Station (1.2 km / 0.8 mi)
  • Metro station: Flagstaff Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Melbourne on William Suites offers 269 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of bedsheets can be requested.

  • In-room kitchen
  • Private balcony (furnished)
  • Sitting area
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.

  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 25 per person (approximately)
  • Self parking fee: AUD 35 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 49.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks William
  • Oaks William Aparthotel
  • Oaks William Aparthotel Melbourne
  • Oaks William Melbourne
  • William Oaks
  • Aparthotel Oaks on William West Melbourne
  • West Melbourne Oaks on William Aparthotel
  • Oaks William Aparthotel West Melbourne
  • Oaks William West Melbourne
  • Oaks on William West Melbourne
  • Aparthotel Oaks on William
  • Oaks William Aparthotel
  • Oaks William
  • Oaks On William West Melbourne
  • Oaks on William
  • Oaks Melbourne on William Suites Melbourne
  • Oaks Melbourne on William Suites Aparthotel
  • Oaks Melbourne on William Suites Aparthotel Melbourne

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.