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4.4 out of 5

"Central location, secure parking on site & friendly staff. Will stay there again. " More

By a verified traveller on Mon 18 Mar 2024

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Hotel Description

A luxury stay in Melbourne awaits you at Oaks Melbourne on William Suites. You'll find Flagstaff Gardens a few steps away and Queen Victoria Market within a 10-minute stroll. Highlights at this aparthotel include in-room kitchens, free WiFi, and furnished balconies.

You can enjoy an LCD TV with digital channels, and each apartment features a sitting area, in-room childcare, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. In-room massages, a safe, and a hair dryer are also available.

This smoke-free aparthotel offers free WiFi in public areas, a fitness center, and has concierge services. Other amenities include laundry facilities, a 24-hour front desk, and dry cleaning/laundry services. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Hardware Lane and Melbourne Central.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$169* Per night/room 4 Apr. - 5 Apr.

Deluxe Studio Apartment - Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Apartment - Park View(No Housekeeping Service)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Apartment - Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive Two Bedroom Apartment (No Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Oaks Melbourne on William Suites ratings based on 1,159 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oaks Melbourne on William Suites

Everyone (791) Couples (237) Business (12) Students (1) Family (84)
5 out of 5
Central location, secure parking on site & friendly staff. Will stay there again.

Posted by on 18 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Oaks Melbourne on William Suites

Dear Christy, We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. Best regards, Oaks on William Suites

5 out of 5
Great place to stay. Central to all requirements highly recommend

Posted by on 14 Mar. 2024

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Comment from Hotel Management

15 Mar. 2024 by Oaks Melbourne on William Suites

Dear Guest, We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

4 out of 5
Conveniently located with a brilliant park view outlook. Staff were courteous.

Posted by on 13 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by Oaks on William Suites

Dear Guest, We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Kind regards, Oaks on William Suites

4 out of 5
Getting a taxi outside the apartments was difficult. I learned to walk to the Flinders Street Station rank every time. Good exercise. The apartment was great. Balcony doors stayed open the whole time so it was airy and clean. It's close to everything and right opposite the park.

Posted by on 29 Feb. 2024

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Comment from Hotel Management

2 Mar. 2024 by Oaks Melbourne on William Suites

Dear Jessica,We're glad to hear that you enjoyed your stay with us, especially that you liked our location. Thank you for your kind praise and words for us. We look forward to an opportunity to welcome you back to the hotel.Kind regards,

4 out of 5

Posted by on 18 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by Oaks on William

Dear Angela, We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks on William Suites

5 out of 5
Welcomed upon arrival, check in was easy, generous size room with everything we needed to have a stress-free stay. Fridge was a little noisy.

Posted by on 14 Feb. 2024

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Comment from Hotel Management

20 Feb. 2024 by Oaks Melbourne on William Suites

Dear Andrew,Thank you for choosing to stay with us at Oaks on William St. We're glad to hear that you enjoyed your stay with us. Thank you for your kind words and praise, we look forward to welcoming you back with us.Kind regards,

3 out of 5

Posted by on 19 Jan. 2024

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Comment from Hotel Management

31 Jan. 2024 by Oaks on William

Thank you for choosing to stay with us. Thank you also for your kind words about our staff, we're glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel. Best regards, Oaks on William Suites

4 out of 5
Close to flagstaff station

Posted by on 29 Dec. 2023

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Comment from Hotel Management

31 Dec. 2023 by Grady

Dear Amanda,Thank you for taking the time to let us know about your stay. We're glad to hear that you enjoyed the location of our hotel. We look forward to the opportunity to welcome you back to our hotel.Best regards,Oaks Melbourne on William

4 out of 5

Posted by on 12 Dec. 2023

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Comment from Hotel Management

24 Dec. 2023 by Oaks on William Suites

Dear Guest, We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks on William Suites

5 out of 5
clean, convenient and friendly staff.

Posted by on 24 Nov. 2023

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Comment from Hotel Management

24 Nov. 2023 by Oaks on William Suites

Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Best regards,Oaks on William Suites

About the Oaks Melbourne on William Suites

Location 350 William Street, Melbourne, VIC 3000

Property Features

As a guest of Oaks Melbourne on William Suites, you'll find a fitness center, tour/ticket assistance, and a vending machine. WiFi is free in public spaces. The luxury Oaks Melbourne on William Suites also features multilingual staff, concierge services, and laundry facilities. Parking is available for a fee. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 35 levels
  • Built in 2013
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (1.2 km / 0.8 mi)
  • Metro station: Flagstaff Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Melbourne on William Suites offers 226 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium digital channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room kitchen
  • Private balcony (furnished)
  • Sitting area
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted.

  • Parking height restrictions apply
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Car not required
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 39 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks William
  • Oaks William Aparthotel
  • Oaks William Aparthotel Melbourne
  • Oaks William Melbourne
  • William Oaks
  • Aparthotel Oaks on William West Melbourne
  • West Melbourne Oaks on William Aparthotel
  • Oaks William Aparthotel West Melbourne
  • Oaks William West Melbourne
  • Oaks on William West Melbourne
  • Aparthotel Oaks on William
  • Oaks William Aparthotel
  • Oaks William
  • Oaks On William West Melbourne
  • Oaks on William
  • Oaks Melbourne on William Suites Melbourne
  • Oaks Melbourne on William Suites Aparthotel
  • Oaks Melbourne on William Suites Aparthotel Melbourne

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.