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4.2 out of 5

"Consistent is the word that best describes my stay. Professional Reception who arranged my early book in. Upgrade. Great view. Exceptionally clean ... " More

By a verified traveller on Mon 18 Oct 2021

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Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Milano Serviced Apartments. Within a short 5-minute stroll, you'll find State Library of Victoria and Lygon Street. Highlights at this aparthotel include a rooftop terrace, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with cable channels, and each apartment features a balcony, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a dishwasher. A DVD player, a coffee/tea maker, and a hair dryer are also available.

This smoke-free aparthotel offers a business center, concierge services, and a library. Other amenities include laundry facilities, barbecue grills, and childcare. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Melbourne Central Business District aparthotel include Queen Victoria Market and Old Melbourne Gaol.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$95* Per night/room 20 Oct. - 21 Oct.

Executive Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Milano Serviced Apartments ratings based on 985 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Milano Serviced Apartments

Everyone (497) Couples (147) Family (329) Other (1)
5 out of 5
Consistent is the word that best describes my stay. Professional Reception who arranged my early book in. Upgrade. Great view. Exceptionally clean apt. Always good to return

Posted by on 18 Oct. 2021

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2 out of 5

Posted by on 8 Jul. 2021

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Comment from Hotel Management

20 Jul. 2021 by Belinda

Please assist with comments

5 out of 5
Amazing rooms very clean tidy and well located.

Posted by on 7 Jul. 2021

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Comment from Hotel Management

20 Jul. 2021 by Belinda

Thank you for your feedback :)

5 out of 5
We really enjoyed our stay. The location was good and parking was very reasonable.

Posted by on 6 Jul. 2021

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Comment from Hotel Management

20 Jul. 2021 by Belinda

Thank you for your feedback.

4 out of 5
The apartment was very good for the price being charged. Great value.

Posted by on 19 May 2021

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1 out of 5

Posted by on 17 May 2021

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4 out of 5
Ha e stayed before and love the convenience of these apartments. Also the cleanliness. Disappointed to see though that the standards are slipping. lots of maintenance needed doing in the room. we had two bedroom apartment, small things but only one coffee mug for four people. Door was of hinges to main bedroom so couldn’t shut door. This allowed a lot of light into room from appliances in the kitchen. Also curtains falling off hooks also allowing lights from street into room. too high for us to fix. just lots of small things that could have been fixed. will stay here again, but do hope they get on top of maintenance etc as it is a shame.

Posted by on 14 May 2021

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1 out of 5
Door handle has holding on by one screw. No linen for fold out bed Very very small apartment

Posted by on 25 Apr. 2021

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4 out of 5
Location is perfect for the city, close to trams and trains. The apartments are clean and well maintained

Posted by on 19 Apr. 2021

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5 out of 5
If you're headinf to Melbourne this is the place to stay. Nearby rhe Queen Vic Markets, has a supermarket down stairs. We walked to the centre of town in 15 minutes. We will be back

Posted by on 26 Feb. 2021

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About the Milano Serviced Apartments

Location 8 Franklin Street, Melbourne, VIC 3000

Property Features

A business center and a meeting room are available. A rooftop terrace, a library, and tour/ticket assistance are also featured at the family-friendly Milano Serviced Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne aparthotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 7 levels
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Convenience store
  • BBQ grill(s)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Southern Cross Station (2.4 km / 1.5 mi)
  • Metro station: Melbourne Central Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Milano Serviced Apartments offers 103 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate living rooms. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 28.00 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Milano Serviced
  • Milano Serviced Apartments
  • Milano Serviced Apartments Melbourne
  • Milano Serviced Melbourne
  • Serviced Apartments Milano
  • Milano Serviced Apartments Hotel Melbourne
  • Milano Serviced Apartments Apartment Melbourne
  • Milano Serviced Apartments Apartment
  • Milano Serviced Apartments Melbourne
  • Milano Serviced Apartments Aparthotel
  • Milano Serviced Apartments Aparthotel Melbourne
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.