4.3 out of 5

"Everything was wonderful ! My daughter wants to live there ! It was clean and modern and beautiful . The man at the front desk was very helpful and we ... " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Milano Serviced Apartments. Within steps you'll find RMIT University and Queen Victoria Market within a 10-minute stroll. Highlights at this property include an indoor swimming pool, and in-room kitchens and washers/dryers.

Enjoy the health club, outdoor tennis court, spa tub, and sauna. Business travelers can take advantage of a meeting room and a business centre. Additionally, you'll find WiFi in public areas and laundry facilities. There's also self parking, along with the convenience of an airport shuttle.

Within a 20-minute walk of this 4-star Melbourne Central Business District property, attractions include Bourke Street Mall and Melbourne Museum.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$99 per night

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Milano Serviced Apartments ratings based on 1,002 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Milano Serviced Apartments

Everyone (515) Couples (143) Family (341) Other (1)
5 out of 5
Loved the location. Apartment excellent. Check-in can take a moment for those pre-booking apartments

Posted by on 8 Dec 2018

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4 out of 5

Posted by on 26 Nov 2018

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2 out of 5
Where do I start. The dishwasher wouldn’t work and also had dirty dishes still in it when we arrived. The dryer didn’t work and had wet linen in it. The dining table had a layer of dust all over it. Not sure when it was last wiped down. 2 of the sliding doors were off their hinges and didnt work including one toilet door. The kids jumped in the pool and had to get straight into the shower as their eyes were burning from the chlorine.

Posted by , from Melbourne on 7 Nov 2018

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4 out of 5
Lovely entry and security with close proximity to the Victoria Market

Posted by , from regional Victoria on 1 Nov 2018

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3 out of 5
Good Size Room Although Hot water was an issue with none avilable for at least 1 hr especially when I had a business meeting to attend having a cold shower wasnt pleasing .No one on reception desk upon check out

Posted by , from country Victoria on 3 Oct 2018

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4 out of 5
a room for 5 people have appropriate number of beds, but the room is tiny. Also, the rooms werent cleaned on the weekend and we were told that this was the norm, which was disapointing!

Posted by on 27 Sep 2018

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5 out of 5
Very comfortable and everything worked plenty of cooking utensils good lounging area balcony area needs a good scrub

Posted by , from Melbourne Australia on 22 Sep 2018

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1 out of 5
Lifts broke down , poor property condition, small - not like photos. Not enough towels or other items . Iron but no ironing board

Posted by on 16 Sep 2018

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5 out of 5
Great experience. Spacious, and loved the pool/spa/sauna/gym access.

Posted by on 10 Sep 2018

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4 out of 5

Posted by on 4 Sep 2018

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About the Milano Serviced Apartments

Location 8 Franklin Street, Melbourne, VIC 3000

Property Features

As a guest of Milano Serviced Apartments, you'll find an indoor pool, an outdoor tennis court, a health club, and a spa tub. WiFi is available in public spaces for a fee. Business amenities include a business centre and a meeting room. A round-trip airport shuttle (available 24 hours) is available for a fee. A sauna, a rooftop terrace, and a library are also featured at the family-friendly Milano Serviced Apartments. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Melbourne apartment.

  • 1 building
  • 103 guestrooms or units
  • 7 levels
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • BBQ grill(s)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Separate living room
  • Outdoor tennis court
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.1 km / 14.3 mi)
  • Train station: Flinders Street Station (1.9 km / 1.2 mi)
  • Metro station: Melbourne Central Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Milano Serviced Apartments offers 103 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. This accommodation offers separate living rooms. Accommodation at this 4-star apartment has kitchens with fridges, microwaves, separate dining areas and dishwashers. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Melbourne apartment provides wireless Internet access for a surcharge. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • LCD television
  • Cable channels
  • DVD player
  • Fridge
  • Microwave
  • Dishwasher
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:00 AM until 11:00 PM

24-hour airport shuttle service is available. Contact the property in advance for details. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 7:00 AM - 11:00 PM

Airport transport is offered 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 19.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 19.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 35 per person (roundtrip)
  • Self-parking fee: AUD 24.00 per night (in/out privileges)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Milano Serviced Apartments Apartment Melbourne
  • Milano Serviced Apartments Apartment
  • Milano Serviced Apartments Melbourne
  • Milano Serviced Apartments
  • Milano Serviced Apartments Hotel Melbourne

You should know

  • Milano Serviced Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.