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4.3 out of 5

"Everything was wonderful ! My daughter wants to live there ! It was clean and modern and beautiful . The man at the front desk was very helpful and we ... " More

By a verified traveller on Tue 04 Sep 2018

Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Milano Serviced Apartments. Within steps you'll find RMIT University and Queen Victoria Market within a 10-minute stroll. Highlights at this property include an indoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with cable channels, and each apartment features a balcony, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave, and a dishwasher. WiFi, a DVD player, and a coffee/tea maker are also available.

Enjoy the health club, outdoor tennis court, spa tub, and sauna. Business travelers can take advantage of a meeting room and a business centre. Additionally, you'll find WiFi in public areas and laundry facilities. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Melbourne Central Business District property include Melbourne Central and Old Melbourne Gaol.


Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$114 per night

Executive Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Milano Serviced Apartments ratings based on 1,036 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Milano Serviced Apartments

Everyone (529) Couples (151) Family (351) Other (1)
3 out of 5

Posted by on 20 Apr. 2019

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5 out of 5
Very central to what we were doing and well priced.

Posted by , from Australia on 15 Apr. 2019

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2 out of 5
When we were put into a different room because we were supposed to have 2 bathrooms. They charged us $30 extra and the room was disgusting. It stunk. And I have shoulder length blond hair and the bathroom had long black hair on the floor, and bathtub, dust and generally dirty. We were running late for our event so we had to get ready in a fithy bathroom. When I complained and took pictures to show them. The only thing I was offered, free parking! What a joke. It would have been a great place. But it was ruined by having a filthy bathroom. I wouldn't even shower in before leaving.

Posted by on 13 Apr. 2019

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4 out of 5
Dislike: The lifts and hallways had a funny smell. Our room also had somewhat of a musty smelll. Checking out or hotel & still having to use the key to exit garage & somehow find parking to run the key back in. (There should be a button or someone to open this for you after check out). Was a little cold overnight if we didn’t have heater on, as they don’t have doonas, only a thin blue throw blanket with a white sheet on either side. Like: location is fantastic, there is always someone sitting downstairs overnight (security) which was comforting to know. We loved having a full kitchen / fridge to store our food in. It had Foxtel which was awesome! Had the option to order food via a menu which was great when lazy. Overall we had pros & cons.. a tv in the main bedroom would of been great, as well hen on holidays sometimes you like to get in bed to watch tv as a couple rather then sit out on couch. But overall, we’d stay there again. The spa was beautiful, not too busy down in that area. Thank you

Posted by , from Geelong on 5 Apr. 2019

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4 out of 5
Milano Serviced Apartments was a spacious, well maintained and ideally located hotel for our recent weekend in Melbourne, walking distance to Melbourne Central and the QVM, facilities at the hotel were also great including the gymnasium and pool area, however the skinny dipping couple at 9am Saturday morning was quite confronting!

Posted by on 24 Mar. 2019

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4 out of 5

Posted by on 24 Mar. 2019

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4 out of 5
Great sized two bedroom apartment . Only booked a one bedroom so that was a plus ! Musky smell when I entered the apartment . Really nice balcony

Posted by on 24 Mar. 2019

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3 out of 5

Posted by on 24 Mar. 2019

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5 out of 5
It was close to everything for me and the apartment was good

Posted by on 22 Mar. 2019

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5 out of 5

Posted by on 26 Feb. 2019

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About the Milano Serviced Apartments

Location 8 Franklin Street, Melbourne, VIC 3000

Property Features

As a guest of Milano Serviced Apartments, you'll find an indoor pool, an outdoor tennis court, a health club, and a spa tub. WiFi is available in public spaces for a fee. Business amenities include a business centre and a meeting room. A round-trip airport shuttle (available 24 hours) is available for a fee. A sauna, a rooftop terrace, and a library are also featured at the family-friendly Milano Serviced Apartments. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Melbourne apartment.

  • 1 building
  • 103 guestrooms or units
  • 7 levels
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • BBQ grill(s)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Separate living room
  • Outdoor tennis court
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player


Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)


Self parking (surcharge)


  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.1 km / 14.3 mi)
  • Train station: Flinders Street Station (1.9 km / 1.2 mi)
  • Metro station: Melbourne Central Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Milano Serviced Apartments offers 103 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. This accommodation offers separate living rooms. Accommodation at this 4-star apartment has kitchens with fridges, microwaves, separate dining areas and dishwashers. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Melbourne apartment provides wireless Internet access for a surcharge. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • LCD television
  • Cable channels
  • DVD player
  • Fridge
  • Microwave
  • Dishwasher
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM.

24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.


  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 19.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 19.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 35 per person (roundtrip)
  • Self-parking fee: AUD 24.00 per night (in/out privileges)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Milano Serviced Apartments Apartment Melbourne
  • Milano Serviced Apartments Apartment
  • Milano Serviced Apartments Melbourne
  • Milano Serviced Apartments
  • Milano Serviced Apartments Hotel Melbourne

You should know

  • Milano Serviced Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.