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4.3 out of 5

"Throughout our stay the interactions with staff and the General Managers Samuel were excellent. Rooms were excellent Services Excellent Service ... " More

By a verified traveller on Sat 01 Sep 2018

Hotel Description

Mercure Melbourne Therry Street puts you in the heart of Melbourne, within just a 10-minute stroll of popular attractions like Queen Victoria Market and Melbourne Central. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi.

You can enjoy free wired Internet, iPod docks, and LCD TVs, featured in all 80 soundproofed rooms. Kitchenettes come with fridges, microwaves, and hobs, making in-room dining convenient, and minibars provide refreshments. Room service, coffee/tea makers, and safes are also available.

This business-friendly hotel offers free WiFi in public areas, a business centre, and concierge services. Other amenities include laundry facilities, a 24-hour front desk, and a terrace. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star Melbourne Central Business District hotel include RMIT University and Old Melbourne Gaol.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$106 per night

Privilege, Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Mercure Melbourne Therry Street ratings based on 818 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Melbourne Therry Street

Everyone (504) Couples (252) Business (7) Family (52)
5 out of 5
Convenient to city/trams. Very friendly staff. Quiet.

Posted by on 19 Mar. 2019

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Comment from Hotel Management

20 Mar. 2019 by Trish - Hotel Sales

Hello and Thank You for staying with us and sharing your feedback! We are so happy to know you enjoyed your stay and found our team friendly and helpful. We certainly hope we can welcome you back soon. Kind Regards,

5 out of 5
Shower leaked in the night but room was clean and comfortable for what was only a few hours.

Posted by on 16 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by Trish - Hotel Sales

Hello, Thank you for staying with us and sharing your feedback. We are sorry to hear that your shower leaked during the night, are you able to let us know the room number so we can have it checked? Kind Regards

4 out of 5
Location was great. Cafes and restaurants within easy walking distance.

Posted by on 15 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by Trish - Hotel Sales

Hello, Thank you for staying with us and sharing your feedback. We are glad you enjoyed your stay and made the most of our amazing location - we are so lucky to be so near everything and close to the Queen Victoria Markets! Kind Regards,

4 out of 5
Good location and friendly staff. Reception area is a tad small for staff!

Posted by on 25 Feb. 2019

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Comment from Hotel Management

26 Feb. 2019 by Trish - Hotel Sales

Hello! Thank you for staying with us and sharing your feedback, we are so happy to know you enjoyed your stay and found our team friendly! Indeed our reception area is a challenge, we are currently looking at options to improve or move it! Kind Regards,

4 out of 5
The Hotel position and price was good! Rooms were clean, and had everything you could need, bathroom a little small but OK. We found it suited our needs for a two day stay in Melbourne. My only suggestion for improvement, is the give the reception staff more room, as the entrance and desk was not a good look. I am sure the front of house people and customers would appreciate a major upgrade to the entrance and foyer.

Posted by on 16 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Trish - Hotel Reception

Hello! Thank you for staying with us and sharing your feedback. We are so happy to know you enjoyed your stay and absolutely agree that our reception/entrance needs some love. We are currently looking at different options to improve or move it. We do hope to welcome you back again soon! Kind Regards

3 out of 5
Was in perfect position as we were off the to vic markets on the Sunday morning !! I wasn’t a fan of the toilet being so close to my bed ...

Posted by on 3 Feb. 2019

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Comment from Hotel Management

8 Feb. 2019 by Trish - Hotel Sales

Hello,Thank you for staying with us and sharing your feedback, we are glad to know your enjoyed our amazing location near the fabulous Queen Victoria Markets! Sorry to hear you though the room was a bit small, all of our ensuite bathrooms are the same layout. Have a great weekend!

4 out of 5
Great hotel . Great facilities. Very friendly staff . I really liked all the extra toiletries , best I have seen at a hotel . Yummy buffet breakfast

Posted by on 2 Feb. 2019

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Comment from Hotel Management

8 Feb. 2019 by Trish - Hotel Sales

Hello! Thank you for staying with us and sharing your feedback, we are so glad to know you enjoyed your stay, we have passed your feedback onto our entire team! We do hope to welcome you back soon :)

3 out of 5

Posted by on 27 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Trish - Hotel Sales

Thank you for staying with us and sharing your feedback, we hope you have had a great start to the year!

4 out of 5
Great location. High up on the building with good view.

Posted by on 17 Dec. 2018

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Comment from Hotel Management

18 Dec. 2018 by Trish -Mercure Therry Street

Hello and Thank you for staying with us and sharing your feedback, we are glad you enjoyed your stay and look forward to welcoming you back again soon! Kind Regards,

4 out of 5
Good location, comfortable. Reception area isn't great.

Posted by on 6 Dec. 2018

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Comment from Hotel Management

7 Dec. 2018 by Trish - Hotel Sales

Hello and Thank you for staying with us and sharing your feedback. Our reception area certainly is a challenging space and we are currently exploring options to change or relocate it, hopefully, we can improve it! We hope to welcome you back soon, Kind Regards,

About the Mercure Melbourne Therry Street

Location 43 Therry Street, Melbourne, VIC 3000

Property Features

There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Mercure Melbourne Therry Street. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • Dining venue
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (21.2 km / 13.2 mi)
  • Train station: Flinders Street Station (2 km / 1.2 mi)
  • Metro station: Melbourne Central Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Melbourne Therry Street offers 80 forms of air-conditioned accommodation with iPod docking stations and minibars. 32-inch LCD televisions come with pay-per-view films. Accommodation at this 4-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Films for purchase
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Mercure Melbourne Therry Street has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 18 per person (approximately)
  • Self-parking fee: AUD 40 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.00 per night
  • On-site credit card charges are subject to a surcharge
  • Facilities fee: AUD 10 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Melbourne Therry Street Hotel
  • Mercure Therry Street Hotel
  • Mercure Melbourne Therry Street
  • Mercure Therry Street

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.