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3.9 out of 5

"Room was nice. Few stains on floors. Don’t think the room has been made up as we had to ask for towels and there was a dirty towel in the bathroom. O ... " More

By a verified traveller on Wed 14 Apr 2021

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Hotel Description

Mercure Melbourne Therry Street puts you in the heart of Melbourne, within just a 10-minute stroll of Queen Victoria Market and Melbourne Central. Highlights at this hotel include in-room kitchenettes, free WiFi, and free Internet.

IPod docks, LCD TVs, and coffee/tea makers are featured in all 80 soundproofed rooms. Kitchenettes come with refrigerators, microwaves, and stovetops, making in-room dining convenient, and minibars provide refreshments. Safes, hair dryers, and phones are also available.

This business-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Added amenities include laundry facilities, a 24-hour front desk, and dry cleaning/laundry services. There's also the convenience of limited parking.

Sights within a 20-minute walk of this 4-star Melbourne Central Business District hotel include University of Melbourne and Princess Theatre.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$87* Per night/room 6 Jun. - 7 Jun.

Privilege, Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Mercure Melbourne Therry Street ratings based on 309 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Melbourne Therry Street

Everyone (229) Couples (33) Business (7) Family (20)
3 out of 5
Position

Posted by on 14 Apr. 2021

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4 out of 5
Room was nice. Few stains on floors. Don’t think the room has been made up as we had to ask for towels and there was a dirty towel in the bathroom. Other than that great location to spend a night in the city!!

Posted by on 14 Apr. 2021

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3 out of 5
Good location. Very basic amenities. Good access to public transport.

Posted by on 14 Apr. 2021

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4 out of 5
It was a really good location, and a nice room with good amenities.

Posted by on 25 Mar. 2021

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4 out of 5
Close to CBD amenities, cafes, market and public transport

Posted by on 28 Feb. 2021

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2 out of 5
Did not like the fact that when you walk in it smells bad from the start

Posted by on 14 Jan. 2021

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4 out of 5
Fantastic location close to the Queen Vic Markets and great dining options. Nice modern room with friendly staff.

Posted by , from Melbourne on 10 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by Trish - Hotel Sales

Hi Eileen, Thank you for staying with us and sharing your feedback. We are so happy to know you enjoyed your stay and hope we can welcome you back again soon. Stay safe during these crazy times!

5 out of 5
The place has a great location, helpful and friendly staff who assist promptly and it's a great value for money with the size and style room that I paid for.

Posted by , from Melbourne on 24 May 2020

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Comment from Hotel Management

25 May 2020 by Trish - Hotel Sales

Hi Ash, Thank you for staying with us and sharing your feedback, we are so happy to know you had an enjoyable stay and our team have been friendly and helpful!

2 out of 5

Posted by on 29 Mar. 2020

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Comment from Hotel Management

4 Apr. 2020 by Trish - Hotel Sales

Thank you for staying with us and sharing your feedback, we are sorry to know you didn't have any enjoyable stay with us and hope you are keeping safe!

2 out of 5

Posted by on 21 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Trish - Hotel Sales

Hello, Thank you for staying with us and sharing your feedback, we are sorry to know that you did not have an enjoyable stay with us and hope you enjoyed the rest of your travels.

About the Mercure Melbourne Therry Street

Location 43 Therry Street, Melbourne, VIC 3000

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Mercure Melbourne Therry Street. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Limited onsite parking , Offsite parking discounted rates available

Transport

  • Airport: Melbourne Airport (MEL) (21.1 km / 13.1 mi)
  • Train station: Southern Cross Station (2.1 km / 1.3 mi)
  • Metro station: Melbourne Central Station (0.5 km / 0.3 mi)

Room Amenities

Mercure Melbourne Therry Street offers 80 accommodations with iPod docking stations and minibars. 32-inch LCD televisions come with pay movies. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Minibar
  • IPod dock
  • LCD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mercure Melbourne Therry Street

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No lifts
  • Parking height restrictions apply
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Melbourne Therry Street
  • Mercure Therry Street
  • Mercure Therry Street Hotel
  • Mercure Therry Street Hotel Melbourne
  • Mercure Melbourne Therry Street Hotel
  • Mercure Melbourne Therry
  • Mercure Melbourne Therry Street Hotel
  • Mercure Melbourne Therry Street Melbourne
  • Mercure Melbourne Therry Street Hotel Melbourne

You should know

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.