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"Wotif’s service is atrocious " More

By a verified traveller on Mon 15 Nov 2021

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Hotel Description

At Lilydale Motor Inn, you'll be 6.5 km (4 mi) from Dandenong Ranges National Park and 10.5 km (6.5 mi) from Yering Meadows Golf Club. Highlights at this motel include in-room free WiFi, balconies, and LCD TVs.

You can enjoy TVs with satellite channels, and all 46 soundproofed rooms feature phones, desks, and wardrobes or closets. In-room dining is easy with amenities like refrigerators, microwaves, and room service.

This business-friendly motel offers free WiFi in public areas, a 24-hour front desk, and a terrace. Other amenities include a snack bar/deli and laundry facilities. There's also the convenience of free self parking.

Places within a 15-minute drive of this 3-star Lilydale motel include Oakridge Wines and Warrandyte State Park.

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$95* Per night/room 1 Dec. - 2 Dec.

Three Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Lilydale Motor Inn ratings based on 91 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Lilydale Motor Inn

Everyone (55) Couples (13) Family (20)
5 out of 5
Wotif’s service is atrocious

Posted by on 15 Nov. 2021

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Comment from Hotel Management

18 Nov. 2021 by Roger

Hi Margherita, Thanks for staying with us, hope you had a restful night. We appreciate your feedback, please kindly contact with hotel front desk if you have further inquiries for accommodation. best regards Roger

4 out of 5
no review provided

Posted by on 16 Jul. 2021

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Comment from Hotel Management

27 Jul. 2021 by Roger

Good evening, Thanks for staying with us, We hope you had a restful night. Warmest regards

3 out of 5
Room was meant to have a microwave and seating as shown in photos, these were not in the room. Bathroom was very cold and a broken bathroom door handle. Also smelt of smoke when we walked in.

Posted by on 3 Jul. 2021

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Comment from Hotel Management

7 Jul. 2021 by Roger

Good evening, Thanks for staying with us. Can you please advise the room number which you stayed. Many thanks

2 out of 5
The problem isn’t the motel, the problem is that it’s occupied by a large group of semi permanent residents who are down and out.. Addicts, people with mental illness, people who would be on the street etc. So it’s not a quiet place to get a nights sleep, relax or feel safe.

Posted by on 1 Jun. 2021

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Comment from Hotel Management

28 Jun. 2021 by Roger

Good evening, Thanks for staying with us. We are sorry that your stay was not ideal. warmest regards

1 out of 5
There was nothing special about the place - no Wi-Fi no breakfast, had to go upstairs for the room, no batteries on tv remote. Very difficult to find the motel too, took more than 1/2 hour to find it.

Posted by on 25 May 2021

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Comment from Hotel Management

26 May 2021 by Roger

Good evening, Thanks for staying with us and I am sorry that your room was not ideal. I am wondering if you had contacted our reception with the issue you encountered. Hotel has 24 hour reception available Meanwhile, We will check the room condition for wifi and remote batteries. regards

4 out of 5
Not well signposted especially for an after dark arrival. No table and chairs as pictured. Had to eat sitting on the bed.

Posted by on 22 May 2021

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Comment from Hotel Management

23 May 2021 by Roger

Good evening, Thanks for staying with us and appreciated your feedback in regards to signage and in-room facility. warmest regards Roger

4 out of 5
Comfortable and in near proximity to the venue where I was attending a conference.

Posted by on 18 May 2021

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Comment from Hotel Management

18 May 2021 by Lilydale Motor Inn

Hi, Thank you for choosing us for your lodging needs and taking the time to rate us. We look forward to seeing you again.

5 out of 5
Comfortable bed!

Posted by on 15 May 2021

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Comment from Hotel Management

17 May 2021 by Roger

Good evening, Thanks for your stay and we are glad you loved the bed. Hope you had a restful night regards

3 out of 5
WiFi was not available in the room, only on the balcony. Guy at reception was not too helpful

Posted by on 12 May 2021

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Comment from Hotel Management

13 May 2021 by Roger

Hi there, Thanks for staying with us and we appreciated your feedback. We will look into the wifi coverage issue.. many thanks

4 out of 5
Good enough for the price

Posted by on 7 May 2021

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Comment from Hotel Management

10 May 2021 by Roger

Hi there, Thanks for staying with us and sharing the feedback. We are looking forward to see you soon. regards

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at the business-friendly Lilydale Motor Inn. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Melbourne motel.

  • 46 guestrooms or units
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Lilydale Motor Inn offers 46 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies or patios. 32-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers. This Melbourne motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

  • Private balcony or patio
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Pet Policy

  • Pets: AUD 50 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lilydale Motor Inn
  • Lilydale Motor
  • Golden Chain Lilydale Motor Inn Victoria
  • Lilydale Motor Inn Motel
  • Lilydale Motor Inn Lilydale
  • Lilydale Motor Inn Motel Lilydale

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.