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3.6 out of 5

"Property was clean and modern, and had all basic requirements " More

By a verified traveller on Fri 21 Aug 2015

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Hotel Description

At Insaa Serviced Apartments Dandenong you'll be within a 20-minute walk of Drum Theatre and 1.7 km (1.1 mi) from Dandenong Plaza.

Each apartment is soundproofed and features a washer/dryer, free WiFi, and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a dining area, and a private yard are also available. Limited housekeeping is available.

This business-friendly apartment building has free WiFi in public areas and a garden. Additionally, you'll find laundry facilities. There's also the convenience of free self parking.

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Apartment, 4 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Insaa Serviced Apartments Dandenong ratings based on 8 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Insaa Serviced Apartments Dandenong

Everyone (5) Business (1) Family (2)
4 out of 5

Posted by on 5 Nov. 2018

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3 out of 5

convenient location to Dandenong and SE Melb

Pros: well located to Dandenong, quiet location
Cons: Only had bare amount of pillows and no blankets, only thin doona covers on beds. Thankfully the heating was good. beds not overly comfortable
Property was clean and modern, and had all basic requirements

Posted by , from brisbane on 21 Aug. 2015

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Comment from Hotel Management

24 Sep. 2015 by Don

We pleased to see you gave us high marks for cleanliness and location.We apologies that some aspects of your stay did not meet your expectations. We are providing all seasons doona on beds. But we always happy provide extra blankets & pillows on request. Provided Sealy Perfect balance new mattress.

4 out of 5
Pros: Lots of space, washing line, good washing machine, 2 bathrooms, good oven
Cons: Not many utensils eg no grater, no spatula, no tea, cofee ,sugar, no outdoor setting as in the photo
Location: Tranquil
Facilities: Modest; Value: Reasonable; Service: Good, Friendly, Courteous; Cleanliness: Pleasant; described as brand new but wasnt

Posted by on 28 Jan. 2015

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Comment from Hotel Management

28 Jan. 2015 by

We definitely have one of the best locations in town. I'm also pleased to see you gave us high marks for cleanliness and for the service. I've passed on your feedback to our staff. I apologise for the missing grater & spatula in the kitchen. We replaced missing items. We provide complementary tea, coffee pack on arrival. All of Insaa apartments are newly built and outdoor settings different, based on the size of the apartment. Please accept our apology for the confusion.

2 out of 5
Cons: Poor master room toilet
Location: Under-developed
Facilities: Run-down; Value: Rip-off; Service: Bad; Cleanliness: Lacking; Not justify 4 stars

Posted by , from Australia - QLD - Brisbane on 18 Jan. 2015

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Comment from Hotel Management

18 Jan. 2015 by

Thank you for posting your feedback regarding your recent stay here at INSAA Serviced Apartments. Our friendly staff are always on hand to assist, if an issue occurs & bought to our attention we would certainly do all we could to ensure your stay with us was a comfortable & enjoyable experience. We look forward to offering you a more satisfactory experience if you choose to visit us again.

3 out of 5

Posted by on 1 Jan. 2015

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Comment from Hotel Management

1 Jan. 2015 by

We appreciate your feedback regarding your stay at INSAA Serviced Apartments. We aim to make everyone's stay at the apartments a comfortable and enjoyable experience. We look forward to welcoming you back on your future travels.

5 out of 5
Pros: The great customer service with our late arrival and some communication difficulties in them contacting us. They went beyond expectations and were gre
Cons: No privacy locks on the bedroom and toilet doors
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Beautiful; due to our commitments did not get to see much of the area but it did look nice

Posted by , from Australia - SA - Regional SA on 14 Mar. 2013

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4 out of 5
Pros: New and clean
Cons: Bad location
very good overall

Posted by , from Australia - QLD - Brisbane on 12 Jun. 2012

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4 out of 5
Pros: Space

Posted by , from New Zealand - Bay of Plenty on 26 Apr. 2012

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About the Insaa Serviced Apartments Dandenong

Location 57 Keneally Street, Dandenong, VIC 3175

Property Features

As a guest of Insaa Serviced Apartments Dandenong, you'll find a garden and laundry facilities. WiFi is free in public spaces. Free self parking is available. This 4-star Melbourne apartment is smoke free.

  • 10 guestrooms or units
  • Self-service laundry
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Dandenong Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Insaa Serviced Apartments Dandenong offers 10 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include rice cookers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Private outdoor space
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Guests must contact this property at least 2 hours in advance to arrange check-in.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Insaa Serviced Apartments Dandenong Apartment
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  • Insaa Serviced Apartments Dandenong Apartment Dandenong
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.