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"Good value, renovation in progress. Perfect for one night as we were catching a train from Southern cross the next morning " More

By a verified traveller on Tue 04 Feb 2020

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Hotel Description

Ibis Styles Kingsgate places you in the center of Melbourne, within just a 15-minute stroll of SEA LIFE Melbourne and Bourke Street Mall. Highlights at this Victorian hotel include in-room free WiFi and LCD TVs.

Cable TV, coffee/tea makers, and safes are featured in all 192 rooms. Refrigerators, hair dryers, and phones are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and concierge services. Additionally, you'll find a 24-hour business center and laundry facilities. Continental breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 7 AM and 11 AM.

Places within a 15-minute walk of this 3-star Melbourne Central Business District hotel include Crown Casino and Entertainment Complex and Melbourne Convention and Exhibition Centre.

Superior Double Room, Multiple Beds (Superior One Double and One Single)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds (Standard Twin room)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Economy Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Single Bed (Superior Single Bed Room)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room, Multiple Beds (Standard One Double One Single Bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, 1 Double Bed (Standard Double Bed Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

ibis Styles Kingsgate ratings based on 291 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for ibis Styles Kingsgate

Everyone (225) Business (7) Couples (13) Students (4) Family (23)
4 out of 5

Posted by on 26 Feb. 2020

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Comment from Hotel Management

7 Mar. 2020 by Management Team

Thank you for your rating- and we look forward to seeing you again in the near future.

3 out of 5
Good value, renovation in progress. Perfect for one night as we were catching a train from Southern cross the next morning

Posted by on 4 Feb. 2020

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Comment from Hotel Management

8 Feb. 2020 by Management Team

Thank you for your review. We are glad that the hotel and our convenient location suited your needs on this visit. Thanks for bringing your experience to our attention and hope we will see you again in the near future. Kind regards, Management Team

4 out of 5
Location great for travel around CBD, close to trams for tennis and other parts of Melbourne

Posted by on 31 Jan. 2020

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Comment from Hotel Management

8 Feb. 2020 by Ibis Styles Kingsgate Hotel Team

We are glad to hear our location worked out well for you. Thanks for staying with us and sharing your feedback. Kind regards, Ibis Styles Kingsgate Hotel Team

2 out of 5
Breakfast. Plates too small. Eggs just plopped on top of each other No fresh juice

Posted by on 30 Jan. 2020

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Comment from Hotel Management

9 Feb. 2020 by Management Team

Please accept our sincere apologies for the lapse in service you have received from our Cafe team. Please note that we have alerted our staff to make sure that all meals are presented to our guests in the best possible way. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team

4 out of 5
I was happy with my stay at ibis Styles Kingsgate. It is in a convenient location, close to trams and to Southern Cross Station for trains and the Skybus to the airport. The room is small, which I knew but it was fine for me for one night. The room had everything I needed. The blockout curtains and shower pressure were great. The staff were friendly and very helpful. Breakfast was good and very reasonably priced.

Posted by on 28 Jan. 2020

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Comment from Hotel Management

9 Feb. 2020 by Ibis Styles Kingsgate Hotel Team

Thank you for taking the time to write such a kind review after your recent stay with us. Great to read that you had an enjoyable stay and we look forward to welcoming you back soon. Kind regards, Ibis Styles Kingsgate Hotel Team

5 out of 5
The best pancake maker there was nothing wrong with the hotel

Posted by on 20 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Ibis Styles Kingsgate Hotel Team

We are delighted to hear that you found the hotel suiting you needs, and in particular the breakfast with pancakes was a winner. We look forward to welcoming you back soon. Kind regards, Ibis Styles Kingsgate Hotel Team

5 out of 5
Perfect location and very good staff service and very very good house keeping service

Posted by on 7 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Ibis Styles Kingsgate Hotel Team

Thank you kindly for taking the time to reach out with positive feedback from your recent stay with us. Glad you enjoyed your stay and we look forward to welcoming you back again soon. Kind regards, Ibis Styles Kingsgate Hotel Team

4 out of 5

Posted by on 3 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Ibis Styles Kingsgate Hotel Team

Thank you - and we look forward to seeing you again soon.

3 out of 5
Great food for brekky ... room great ... beds comfy ... only 1 spare pillow nice to have one each ...

Posted by on 30 Dec. 2019

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Comment from Hotel Management

2 Jan. 2020 by Ibis Styles Kingsgate Hotel Team

Thank you kindly for passing on your feedback. We are delighted you enjoyed your stay and we look forward to welcoming you back again soon. Kind regards, Ibis Styles Kingsgate Hotel Team

4 out of 5
A good hotel. It has a couple of negatives. There are lrge stairs at the entrance with no lift access for people with leg or foot problems, Itvis an old hotel but well managed and the rooms are comfortable excellent beds . My usual complaint --toilet brushes in the toilet are absent.

Posted by on 22 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Management Team

Thank you for taking the time to review your recent stay with us and please accept our sincere apologies in regards to the front stairs and access to the lobby of the Hotel. Our entrance does have some steps to negotiate up to Reception but our staff are more than willing to assist with luggage for all of our guests. Your comments have been passed on and we look forward to seeing you again soon. Kind regards, Management Team

About the ibis Styles Kingsgate

Location 131 King Street, Melbourne, VIC 3000

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, a library, and tour/ticket assistance are also featured at the business-friendly ibis Styles Kingsgate. Smoking is allowed in designated areas at this Victorian Melbourne hotel.

  • 1 building
  • 192 guestrooms or units
  • 7 levels
  • Built in 1926
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Tullamarine Airport (MEL) (23 km / 14.3 mi)
  • Train station: Southern Cross Station (0.3 km / 0.2 mi)
  • Metro station: Flagstaff Station (0.8 km / 0.5 mi)

Room Amenities

Ibis Styles Kingsgate offers 192 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10 AM and on weekends from 7 AM to 11 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 11 per person (approximately)
  • Nearby parking fee: AUD 25 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kingsgate
  • ibis styles Kingsgate
  • ibis styles Kingsgate Hotel
  • ibis styles Kingsgate Hotel Melbourne
  • ibis styles Kingsgate Melbourne
  • Kingsgate Hotel
  • Accor Kingsgate Hotel
  • All Seasons Melbourne
  • ibis Styles Kingsgate Melbourne Hotel
  • ibis Styles Kingsgate Hotel
  • ibis Styles Kingsgate Melbourne
  • ibis Styles Kingsgate Hotel Melbourne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at ibis Styles Kingsgate.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.