"I found the shower head in need of repair water leeked from it and not a little but also was betteras a hand held because it wouldnt stay in position. ... " More
The bistro, IBISTRO, is open for breakfast and dinner. IBAR is the hotel's own bar. 2293 square feet (213 square meters) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. Full breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking.
With a stay at this 3.5-star Glen Waverley hotel, you'll be 2 km (1.2 mi) from Waverley Private Hospital and 3.4 km (2.1 mi) from Jells Park.
3 Mar. 2024 by Kelum Gintotage Hotel Manager ibis Melbourne Gle
Dear Paul, Thank you for taking the time to share your experience with us.It's wonderful to hear you found our property clean and maintained to a high standard; our team takes great pride in the cleanliness of our hotel. We're also glad to note that you appreciated the service provided during your stay. Regarding your experience with the shower head, we'd like to assure you that our accommodation facilities typically include well-maintained bathrooms and we regret any inconvenience you may have faced. While our shower heads are designed for comfort, we understand that your experience was not up to expectations and we will certainly look into this matter. Please rest assured that our team is committed to providing a comfortable and enjoyable experience for all our guests.We look forward to welcoming you back on a future occasion.Best regards,Kelum GintotageHotel Manageribis Melbourne Glen Waverley
29 Feb. 2024 by Kelum Gintotage Hotel Manager ibis Melbourne Gle
Dear Marcus,Thank you for this great review.We are pleased that we were able to meet your expectations.We hope to welcome you back.Best wishes,Kelum GintotageHotel Manageribis Melbourne Glen Waverley
2 Feb. 2024 by Kelum Gintotage Hotel Manager ibis Melbourne Gle
Dear Robby,Thank you for your kind review.We're pleased to hear that you found our service to be commendable and appreciate your positive rating in that area. We strive to offer friendly and efficient service, as our staff is one of the aspects of our hotel that we take great pride in. However, we are concerned to read about your experience with room cleanliness. We hold ourselves to high standards of cleanliness, as indicated by our commitment to the accredited ALLSAFE program, ensuring the health and hygiene of our guests and team members. Please rest assured that your feedback is taken seriously and we continuously work to maintain our high standards for every guest.We hope to have the occasion to welcome you back in the near future.Kind regards,Kelum GintotageHotel Manageribis Melbourne Glen Waverley
30 Jan. 2024 by Kelum Gintotage Hotel Manager ibis Melbourne Gle
Dear Sophie,We thank you for taking the time to share your feedback.We're pleased to hear that you found our staff to be friendly and that the room size met your expectations. Our team takes great pride in offering welcoming service and comfortable accommodations. We do apologize for the inconvenience you encountered with the towel hooks in the bathroom. While we make every effort to maintain all facilities in perfect condition, it seems we fell short in this instance. Additionally, we regret that the noise from other guests disrupted your stay. We strive to ensure all our guests have a peaceful experience and will look into ways to better manage such situations in the future.We hope to have the opportunity of welcoming you back. All the best,Kelum GintotageHotel Manageribis Melbourne Glen Waverley
22 Jan. 2024 by Kelum Gintotage Hotel Manager ibis Melbourne Gle
Dear Guest, Thank you for leaving a review of your recent experience.We're delighted to hear that our staff provided excellent service and that the takeaway options from our bar area added to the convenience of your stay. It's wonderful to know that the comfort of our ibis Sweet Beds contributed to a restful night's sleep and that our team was accommodating with a late checkout. While our food offerings aim to satisfy a variety of tastes, we appreciate your feedback and are continually looking to enhance our guests' dining experience.We look forward to welcoming you back. Best wishes,Kelum GintotageHotel Manageribis Melbourne Glen Waverley
15 Jan. 2024 by Kelum Gintotage Hotel Manager ibis Melbourne Gle
Dear Madam,Thank you for taking the time to give your opinion about your stay.We're pleased to hear that you found our staff to be friendly and that the cleanliness of our hotel met your expectations. Our team works hard to ensure a comfortable stay for our guests, and we're glad this was reflected during your visit. Regarding the concerns you've raised, we apologize for any inconvenience caused by the Wi-Fi connectivity issues. Please know that we offer high-speed internet access throughout the hotel, and our team is always ready to assist with any connectivity problems. We understand your disappointment with the parking fee, but we strive to provide a secure and convenient parking facility, which is available for a nightly surcharge. We also regret that our restaurant's operational hours did not meet your needs; we aim to provide a range of dining options during the weekdays and provide information on nearby alternatives for weekend dining.We look forward to welcoming you back in the future.Best wishes,Kelum GintotageHotel Manageribis Melbourne Glen Waverley
19 Dec. 2023 by Claudia
Dear John, Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claudia Reservations Agent
22 Nov. 2023 by Roni H
Dear Colin,Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Roni H, Duty Manager.
12 Oct. 2023 by Nicholas D
Thank you so much for the kind feedback, we hope to see you again soon.
24 Oct. 2023 by Roni H
Dear Murali,We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Roni H, Duty Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 6 meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 2293 square feet (213 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly ibis Melbourne Glen Waverley. Parking is available for a fee. This 3.5-star Melbourne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Ibis Melbourne Glen Waverley offers 155 accommodations with minibars and coffee/tea makers. 40-inch LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.
IBISTRO - This bistro serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
IBAR - Onsite bar. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
The child breakfast fee applies to children age 7 and older.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.