Skip to main content
Beginning of main content
4.4 out of 5

"Indifference of service at counter to simple question on local facilities .. they might be better working some other place " More

By a verified traveller on Fri 14 Jan 2022

Enter dates to see availability

Hotel Description

At ibis Melbourne Glen Waverley you'll be within just a 15-minute stroll of Waverley Antique Bazaar and The Glen Shopping Centre. Highlights at this hotel include a restaurant, a bar/lounge, and a 24-hour business center.

All 155 rooms feature LED TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Dining in is an option with room service, and minibars provide refreshments. Phones, irons/ironing boards, and desks are also available.

The bistro, IBISTRO, is open for breakfast and dinner. IBAR is the hotel's own bar. Additionally, you'll find free WiFi in public areas and laundry facilities. Full breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking.

With a stay at this 3.5-star Glen Waverley hotel, you'll be 2 km (1.2 mi) from Waverley Private Hospital and 3.4 km (2.1 mi) from Jells Park.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$90* Per night/room 4 Feb. - 5 Feb.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

ibis Melbourne Glen Waverley ratings based on 420 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Melbourne Glen Waverley

Everyone (227) Business (3) Couples (133) Family (44)
3 out of 5
Indifference of service at counter to simple question on local facilities .. they might be better working some other place

Posted by on 14 Jan. 2022

Was this review helpful to you?
Comment from Hotel Management

17 Jan. 2022 by Ibis Melbourne Glen Waverley team

Hello Andrew, Thank you for giving us your feedback! We will pass it on to the management to have a look and resolve as we do not want to provide a service our guest don't deserve. We hope we are able to welcome you back soon and able to make it more enjoyable and a better experience. For now, stay safe and have a lovely day! Warm Regards, Ibis Melbourne Glen Waverley team

5 out of 5
On site parking underground at a cost $20. Continental buffet breakfast $20 pp. Free wifi included in stay. Staff were very helpful and accommodating. Comfy bed, great pillows. But tiny shower with rain head, only fall back.

Posted by , from Moe on 9 Jan. 2022

Was this review helpful to you?
Comment from Hotel Management

10 Jan. 2022 by Ibis Melbourne Glen Waverley team

Hello Alison, Thank you for your feedback. We are happy to hear that you had a delightful stay with us and we are able to provide the service to make your stay comfortable. Looking forward to welcome you back at the hotel. Regards, ibis Melbourne Glen Waverley

4 out of 5
Good overall

Posted by on 1 Jan. 2022

Was this review helpful to you?
Comment from Hotel Management

4 Jan. 2022 by Ibis Melbourne Glen Waverley

Thank you for providing your feedback regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Melbourne Glen Waverley Team

5 out of 5
Great Reception

Posted by on 11 Dec. 2021

Was this review helpful to you?
Comment from Hotel Management

13 Dec. 2021 by Ibis Melbourne Glen Waverley team

Thank you for the great feedback Paul! Looking forward to welcome you back at the hotel and able to provide the same service or else, we hope we can surpass it and make your stay memorable as always. Once again, thank you and enjoy the rest of the day!

5 out of 5
Central to my needs

Posted by on 20 Nov. 2021

Was this review helpful to you?
Comment from Hotel Management

25 Nov. 2021 by Ibis Melbourne Glen Waverley team

Hello Barry, Thank you for staying with us and it is a great pleasure to receive a perfect review score from your stay. We look forward to welcome you back at the hotel and hopefully be able to provide the same service or if not, a better one to make most out of your stay. Warm Regards, Ibis Melbourne Glen Waverley team

4 out of 5
Clean, cheap with great staff (they were doing everything and working so hard but always smiling and trying their best to make the stay great) could’ve been another working but I guess that’s how costs are kept down.

Posted by on 13 Nov. 2021

Was this review helpful to you?
Comment from Hotel Management

14 Nov. 2021 by Ibis Melbourne Glen Waverley team

Dear valued guest, Thank you for your message and feedback. It is good to hear that the team's smile and high spirit reflects with their services during your stay. We hope moving forward we can have extra people to provide better service which we always focus to make sure all our guest have their stay memorable and comfortable. We look forward in welcoming you back at the hotel! Kind regards,

5 out of 5
The staff were very friendly and helpful.

Posted by on 18 Jul. 2021

Was this review helpful to you?
Comment from Hotel Management

22 Jul. 2021 by Ibis Melbourne Glen Waverley team

Good Day! Thank you and very much appreciated your feedback. We hope we can welcome you back at the hotel soon! Warm Regards,

4 out of 5
One night stay for me and missus to meet, lovely place, near lots of Chinese restaurants nearby. Was perfect for our little getaway..

Posted by on 29 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

29 Apr. 2021 by Ibis Melbourne Glen Waverley team

Good Day! Thanks for staying with us. We appreciate your feedback! Looking forward to welcome you back at the hotel. Sincerely, Ibis Melbourne Glen Waverley team

3 out of 5
I liked the breakfast. It was great. Friendly service. I didn’t like the fact I made a reservation for a room that slept 4 but my room only had a queen and a single bed so they charged my extra for a roll away bed and charged me parking even though it was free in my reservation!!

Posted by on 11 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

11 Apr. 2021 by Andrew

Dear Sir/Madam, Thank you for taking the time to share your feedback about your recent experience at Ibis Melbourne Glen Waverley. It is imperative that we constantly seek feedback from our guests to continually monitor and improve our product and service, therefore your feedback is very important and will be taken on board. We look forward to welcoming you back again soon. Kind regards, Mr Andrew Dvash General Manager

5 out of 5
I like the most is staff they are very friendly and kind

Posted by on 9 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

11 Apr. 2021 by Andrew

Dear Sir/Madam, Thank you for taking the time to share feedback about your recent stay at the Ibis Melbourne Glen Waverley. I am delighted to hear that your experience was enjoyable and I will pass on your kind words to the Team. We look forward to welcoming you back soon. Kind regards, Mr Andrew Dvash General Manager

About the ibis Melbourne Glen Waverley

Location 297 Springvale Road, Glen Waverley, VIC 3150

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2292 square feet (213 square meters). A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly ibis Melbourne Glen Waverley. Parking is available for a fee. This 3.5-star Melbourne hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 6 levels
  • 2292 sq ft of conference space
  • 213 sq m of conference space
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Metro station: Glen Waverley Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Melbourne Glen Waverley offers 155 accommodations with minibars and coffee/tea makers. 40-inch LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

IBISTRO - This bistro serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

IBAR - Onsite bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

The child breakfast fee applies to children age 7 and older.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 26 for adults and AUD 13 for children (approximately)
  • Self parking fee: AUD 20 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glen Waverley ibis
  • Glen Waverley Melbourne
  • ibis Glen Waverley
  • ibis Glen Waverley Melbourne
  • ibis Melbourne Glen Waverley
  • ibis Melbourne Hotel Glen Waverley
  • Melbourne Glen Waverley
  • Hotel Ibis Melbourne Glen Waverley Greater Melbourne
  • ibis Melbourne Glen Waverley Hotel
  • Ibis Melbourne Glen Waverley Greater Melbourne
  • ibis Melbourne Glen Waverley Hotel
  • ibis Melbourne Glen Waverley Glen Waverley
  • ibis Melbourne Glen Waverley Hotel Glen Waverley

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
url importing http://www.wotif.com/Melbourne-Hotels-ibis-Melbourne-Glen-Waverley.h1775838-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Melbourne-Hotels-ibis-Melbourne-Glen-Waverley.h1775838-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Melbourne-Hotels-ibis-Melbourne-Glen-Waverley.h1775838-p2.Hotel-Reviews?rm1=a2&

Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.