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4.3 out of 5

"Spacious, comfortable room. Awesome room service meal - fast, hot and top notch. A couple of weird things - the lighting set up meant you had to have ... " More

By a verified traveller on Tue 29 Nov 2022

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Hotel Description

Four Points by Sheraton Melbourne Docklands puts you in the heart of Melbourne, steps from The District Docklands and within a 15-minute stroll of Marvel Stadium. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour gym.

The restaurant, DOCK 18, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, spa tub, and sauna. 3875 square feet (360 square meters) of event facilities include conference space, and other business amenities include limo/town car service. Added amenities include free WiFi in public areas, concierge services, and a 24-hour front desk. Full breakfast is available daily between 6:30 AM and 10:30 AM.

With a stay at this 4-star Melbourne Central Business District hotel, you'll be 2.6 km (1.6 mi) from Crown Casino and Entertainment Complex.

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$181* Per night/room 4 Jan. - 5 Jan.

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Corner Studio, 1 King, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Four Points by Sheraton Melbourne Docklands ratings based on 394 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points by Sheraton Melbourne Docklands

Everyone (200) Couples (61) Family (91)
4 out of 5
Spacious, comfortable room. Awesome room service meal - fast, hot and top notch. A couple of weird things - the lighting set up meant you had to have a certain switch on to turn on others, and the shower push/pull knob was metal and slippery, so it was hard to change from one showerhead to another. The information menu on the TV could be more intuitive and informative. Small things, but could be improved. Would prefer to see more eco-friendliness - there was a lot of plastic, non eco-friendly products and single use non-compostables. Also, there was basic tea and coffee but not a biscuit in sight - my midnight snacky self would have killed for a bite of just about anything. Overall, pretty good.

Posted by on 29 Nov. 2022

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5 out of 5
Very comfy bed, quite room.

Posted by on 27 Nov. 2022

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5 out of 5
Staff very friendly

Posted by on 26 Nov. 2022

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4 out of 5
Good service great room nice breaky

Posted by on 21 Nov. 2022

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4 out of 5
I liked how convenient the shops and eateries were within walking distance.

Posted by on 7 Nov. 2022

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4 out of 5
Nice and clean hotel. Friendly staff. Tram by the door which takes to the cbd.

Posted by on 17 Oct. 2022

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5 out of 5
.

Posted by on 16 Oct. 2022

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4 out of 5
Friendly staff, a well appointed room and a handy restaurant all helped to make our stay overnight enjoyable.

Posted by on 11 Oct. 2022

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5 out of 5
Great service. Pool was great for the kids. Good location.

Posted by on 3 Oct. 2022

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1 out of 5
Customer service was terrible, more worried about the money than the clients needs. will never stay here again.

Posted by on 3 Oct. 2022

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About the Four Points by Sheraton Melbourne Docklands

Location 443 Docklands Drive, Docklands, VIC 3008

Property Features

As a guest of Four Points by Sheraton Melbourne Docklands, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3875 square feet (360 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Four Points by Sheraton Melbourne Docklands. This 4-star Melbourne hotel is smoke free.

  • 273 guestrooms or units
  • 15 levels
  • 3875 sq ft of conference space
  • 360 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Southern Cross Station (2.7 km / 1.7 mi)

Room Amenities

Four Points by Sheraton Melbourne Docklands offers 273 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

DOCK 18 - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 29 for adults and AUD 14.50 for children (approximately)
  • Nearby parking fee: AUD 15 per night (984 ft away)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Melbourne Docklands Hotel
  • Four Points Sheraton Melbourne Docklands
  • Four Points Sheraton Melbourn
  • Four Points by Sheraton Melbourne Docklands Hotel
  • Four Points by Sheraton Melbourne Docklands Docklands
  • Four Points by Sheraton Melbourne Docklands Hotel Docklands

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.