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4.4 out of 5

"It was a great two days My granddaughter loved it she wants to go back the rooms were clean the beds were comfortable the staff was excellent the foo ... " More

By a verified traveller on Tue 18 Jan 2022

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Hotel Description

Four Points by Sheraton Melbourne Docklands puts you in the center of Melbourne, 1.5 km (0.9 mi) from Collins Street and 2.2 km (1.4 mi) from DFO South Wharf. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour gym.

LCD TVs with cable channels are featured in all 273 rooms, and you can enjoy free WiFi, separate bathtubs and showers, and coffee/tea makers. Minibars provide refreshments, and room service is also available. Nice touches to enhance your stay include rainfall showerheads, bathrobes, and free toiletries. Free bottled water, safes, and hair dryers are also available.

The restaurant, DOCK 18, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, spa tub, and sauna. 3875 square feet (360 square meters) of event facilities include conference space, and other business amenities include limo/town car service. Added amenities include free WiFi in public areas, concierge services, and a 24-hour front desk. Full breakfast is available daily between 6:30 AM and 10:30 AM.

With a stay at this 4-star Melbourne Central Business District hotel, you'll be 2.3 km (1.4 mi) from Queen Victoria Market and 2.4 km (1.5 mi) from Flinders Lane.

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$163* Per night/room 13 Feb. - 14 Feb.

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Corner Studio, 1 King, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Four Points by Sheraton Melbourne Docklands ratings based on 311 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points by Sheraton Melbourne Docklands

Everyone (232) Couples (24) Family (41)
5 out of 5
It was a great two days My granddaughter loved it she wants to go back the rooms were clean the beds were comfortable the staff was excellent the food was good pricewise was good I recommend to everyone ⭐️⭐️⭐️⭐️⭐️

Posted by on 18 Jan. 2022

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5 out of 5
Great stay. Easy tram into the city

Posted by on 17 Jan. 2022

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4 out of 5
Great experience for our stay until checkout with room rate charges incorrect and needing a manager to sort. Could have been smoother

Posted by on 14 Jan. 2022

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4 out of 5
Staff was friendly and helpful. Swimming pool, sauna and spa were clean and at appropriate temperatures. Thanks

Posted by on 14 Jan. 2022

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4 out of 5
Pool is amazing , very comfortable bed and a wonderful shower . Had a great stay will defiantly stay again !

Posted by on 12 Jan. 2022

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4 out of 5
Good location on Dockland with Tram stop out the front, lots of parking options and shopping center across the road. Room was nice and pool area was OK but could have been warmer. Once gripe was having booked a room for 4 there was only 3 of everything (towel, glasses) so had to keep asking for things. Little bit of common sense here would have been nice

Posted by on 10 Jan. 2022

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5 out of 5
A great spot to stay for kids. Short walk to playground and shopping and restaurants. Perfect

Posted by on 9 Jan. 2022

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3 out of 5
When I arrived to check in my room was not ready, they it would be about hour and they would ring. It was a very hot day and I had to wait outside in the heat. They didn’t ring. I called them after wait 2hours abs was not it wasn’t ready but would find something they were rather rude. The room it self had a strange smell, bathroom needs a makeover as tiles are dirty. The coffee cups were clean. I was disappointed as the room was expensive for me and I was looking forward to my stay. I won’t stay there again.

Posted by on 6 Jan. 2022

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3 out of 5
For the rating and the price I would have thought parking would have been there or closer. Probably would not stay there again as parking is to far away

Posted by on 5 Jan. 2022

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1 out of 5
Staff was terrible, i was waiting nearly 2 hours to checking as room wasn’t ready. Terrible service. I will never going back to this hotel. Disgusting…also requested tea and water received after 1.5 hours call them few times to remind them….

Posted by on 3 Jan. 2022

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About the Four Points by Sheraton Melbourne Docklands

Location 443 Docklands Drive, Docklands, VIC 3008

Property Features

As a guest of Four Points by Sheraton Melbourne Docklands, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3875 square feet (360 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Four Points by Sheraton Melbourne Docklands. This 4-star Melbourne hotel is smoke free.

  • 273 guestrooms or units
  • 15 levels
  • 3875 sq ft of conference space
  • 360 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Southern Cross Station (2 km / 1.2 mi)

Room Amenities

Four Points by Sheraton Melbourne Docklands offers 273 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

DOCK 18 - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 29 for adults and AUD 14.50 for children (approximately)
  • Nearby parking fee: AUD 15 per night (984 ft away)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Melbourne Docklands Hotel
  • Four Points Sheraton Melbourne Docklands
  • Four Points Sheraton Melbourn
  • Four Points by Sheraton Melbourne Docklands Hotel
  • Four Points by Sheraton Melbourne Docklands Docklands
  • Four Points by Sheraton Melbourne Docklands Hotel Docklands

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.