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3.7 out of 5

"Excellent experience. Everything we hoped for and needed at a very reasonable rate in the very centre of Melbourne. " More

By a verified traveller on Mon 12 Jul 2021

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Hotel Description

City Square Motel places you in the center of Melbourne, within just a 15-minute stroll of Melbourne Central and Princess Theatre. Highlights at this hotel include free in-room WiFi.

You can enjoy sitting areas, TVs, and coffee/tea makers, featured in all 39 rooms. In-room dining is easy with amenities like refrigerators and microwaves. Additionally, hair dryers, phones, and irons/ironing boards are available.

This smoke-free hotel offers free WiFi in public areas, luggage storage, and an elevator. Added amenities include laundry facilities.

Sights within a 20-minute walk of this 3-star Melbourne Central Business District hotel include SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$86* Per night/room 18 Oct. - 19 Oct.

Corporate Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Corporate Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

City Square Motel ratings based on 259 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for City Square Motel

Everyone (182) Business (2) Couples (25) Students (2) Family (34)
2 out of 5
I had to buy cleaning supplies to scrub bath toilet and clean down benches. manager tried to help all he cold but the hotel let him down. Desperately needs more cleaning staff and the rooms need to be repaired ( no radio, no air conditioning, no telephone ,unable to open window and the list goes on

Posted by on 11 Oct. 2021

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Comment from Hotel Management

15 Oct. 2021 by City Square Motel Team

Thank you for your feedback. The hotel has just undergone the change of ownership. A complete renovation will be done in the next couple of months which will improve the hotel performance significantly. We welcome you come back in the next few months to experience the change-over. City Square Motel Team

5 out of 5
Excellent experience. Everything we hoped for and needed at a very reasonable rate in the very centre of Melbourne.

Posted by on 12 Jul. 2021

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Comment from Hotel Management

18 Aug. 2021 by City Square Motel Team

Thanks for your feedback. We'd love to welcome you back next time.

5 out of 5
The location is perfect. City Square is close to everything. The rooms are dated but quite comfortable. The manager is amazing and made check in and check out a breeze.

Posted by on 10 Jul. 2021

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2 out of 5

Posted by on 27 Jun. 2021

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Comment from Hotel Management

18 Aug. 2021 by City Square Motel Team

Thanks for the rating.

4 out of 5

Posted by on 18 May 2021

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3 out of 5
Very cheap for the location. Unfortunately the window wouldn’t close so it was a very noisy night. You get what you pay for I guess.

Posted by on 16 May 2021

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4 out of 5
Great central location. Nearby food. Comfortable room. Private.

Posted by on 14 May 2021

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2 out of 5
What I liked- proximity to the CBD. What I didn't? * Strange noises from the air conditioner lead to an unrestful night's sleep. * Taps for shower outside of the shower. * Unfinished construction elements.

Posted by on 9 May 2021

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2 out of 5

Posted by on 1 May 2021

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5 out of 5
Clean, tidy and value for money. Helpful friendly staff. Would recommend

Posted by on 28 Apr. 2021

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Property Features

As a guest of City Square Motel, you'll find laundry facilities and an elevator. Public spaces have free WiFi. This 3-star Melbourne hotel is smoke free.

  • 39 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Southern Cross Station (1.5 km / 1 mi)
  • Metro station: Melbourne Central Station (0.9 km / 0.5 mi)

Room Amenities

City Square Motel offers 39 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Sitting area
  • Television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 8 AM to 8 PM on Sundays and Public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 20 per day (984 ft away)
  • Late check-in fee for check-in between 6:00 PM and 10:00 PM (amount varies)
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Square Motel Melbourne
  • City Square Motel
  • City Square Melbourne
  • The City Square Hotel Melbourne
  • City Square Motel Hotel
  • City Square Motel Melbourne
  • City Square Motel Hotel Melbourne
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.