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City Edge Box Hill

4-star property
1 Elland Ave, Box Hill, VIC 1800 796 370
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3.6 out of 5
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See all 73 wotif Reviews

"Convenient to hospitals. Staff very ready to do anything for us. Dislike on the day was the prolonged rubbish truck collection noise at about 0430hrs. " More

By a verified traveller on Thu 07 Mar 2024

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Hotel Description

At City Edge Box Hill you'll be within a 10-minute walk of Box Hill Hospital and 3.9 km (2.4 mi) from Doncaster Shopping Centre. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.

Each apartment is soundproofed and features an LED TV, a coffee/tea maker, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a Tempur-Pedic bed, a rainfall showerhead, and free toiletries. An iron/ironing board and a desk are also available. Weekly housekeeping is available.

This smoke-free aparthotel offers free WiFi in public areas, dry cleaning/laundry services, and free newspapers in the lobby. Additionally, you'll find laundry facilities, tour/ticket assistance, and multilingual staff. There's also the convenience of self parking.

Attractions within a 15-minute drive of this 4-star Box Hill aparthotel include Deakin University and Chadstone Shopping Mall.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$130* Per night/room 23 May - 24 May

Standard Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Courtyard Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Accessible Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

City Edge Box Hill ratings based on 73 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for City Edge Box Hill

Everyone (52) Business (2) Couples (6) Family (8)
4 out of 5
Convenient to hospitals. Staff very ready to do anything for us. Dislike on the day was the prolonged rubbish truck collection noise at about 0430hrs.

Posted by on 7 Mar. 2024

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3 out of 5

Posted by on 15 Feb. 2024

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1 out of 5
The hotel looked nothing like the photo, it was dirty foot prints and spills on the walls, stains all over the carpet, poo stains all over the toilet seat but worst of all was the smell of cigarettes which was attempted to be masked by male aftershave. Do not stay here it’s disgusting.

Posted by on 22 Jan. 2024

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3 out of 5
Room was very clean, but, notices in room states if we didn't remove rubbish or didnt do dishes we would be a charge of $50 each extra for not doing. Also i dont like sleeping in a bed with no TOP sheet, just a doona, very unhealthy. How often is cover changed. Overall rest was good. Sorry

Posted by on 15 Dec. 2023

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3 out of 5
The entrance was overgrown and the 2 mats at the entrance were worn out and dirty. The non smoking rules are not working. We paid extra for a patio to get fresh air but most of the time we had to be inside with the door shut due the smoking very close to us, maybe in the on site car park under the appartments.

Posted by on 6 Dec. 2023

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4 out of 5

Posted by on 18 Sep. 2023

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5 out of 5
Quiet, well-equipped, and comfortable. I’ll come again!

Posted by on 16 Jul. 2023

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3 out of 5
Very uncomfortable bed

Posted by on 11 Jul. 2023

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2 out of 5
Bed hard, no tea towels, shower head leaked, window mechanism broken...couldnt be closed properly. Due to not able to close window properly, we were awake half the night with noise from outside! Also heater noisy, and couldnt get warm due to window issue! Pictures on Wotif were deceptive. Looked like we had a balcony...that didnt happen. Very disappointed!!

Posted by on 3 Jul. 2023

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4 out of 5

Posted by on 5 Apr. 2023

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About the City Edge Box Hill

Location 1 Elland Ave, Box Hill, VIC 3128

Property Features

City Edge Box Hill offers its guests tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby. WiFi is free in public spaces. City Edge Box Hill also features laundry facilities, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne aparthotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 8 levels
  • Built in 2016
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Metro station: Box Hill Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

City Edge Box Hill offers 53 accommodations with washers/dryers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Tempur-Pedic beds
  • LED television
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 7 AM - 9 PM
  • Sunday - Saturday: 8 AM - 6 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Saturday: 7 AM - 9 PM
  • Sunday - Saturday: 8 AM - 6 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25 per day.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Guests requesting to split beds will be charged an additional fee of AUD 25 at the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 12 per night
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-in fee
  • Late check-out fee: AUD 30 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Edge Box Hill Melbourne
  • City Edge Box Hill Apartment
  • City Edge Box Hill Box Hill
  • City Edge Box Hill Aparthotel
  • City Edge Box Hill Aparthotel Box Hill

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.