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5.0 out of 5

"Comfortable bed, clean room & bathroom. Great view too What more could you ask for " More

By a verified traveller on Fri 04 Dec 2020

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Hotel Description

A family-friendly stay in Marysville awaits you at El Kanah Retreat. You'll be steps from Marysville Golf Club and 2.1 km (1.3 mi) from Marysville & District Historical Society. Highlights at this resort include a restaurant, free self parking, and a conference center.

The restaurant, El Kanah Restaurant, is open for breakfast, lunch, and dinner. Additionally, you'll find free WiFi in public areas, laundry facilities, and a microwave in a common area.

With a stay at this 3-star Marysville resort, you'll be 22.6 km (14.1 mi) from Lake Mountain Alpine Resort.

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max
AU$200* Per night/room 5 Mar. - 6 Mar.

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Premier Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Special Access Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Forest Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

El Kanah Retreat ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for El Kanah Retreat

5 out of 5
Comfortable bed, clean room & bathroom. Great view too What more could you ask for

Posted by , from Melbourne on 4 Dec. 2020

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Comment from Hotel Management

9 Dec. 2020 by El Kanah Retreat

Thanks for the review Carmen, we hope to see you again soon!

5 out of 5
A perfect location to access all the Mtb trails. Great to get a room with three single beds

Posted by , from Victoria on 21 Nov. 2020

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Comment from Hotel Management

24 Nov. 2020 by El Kanah Retreat

Thanks for the review! was great to have you stay and enjoy the facilities and the Great weather for riding those trails! See you next time you are up!

Property Features

There's a restaurant on site. WiFi is free in public spaces. The family-friendly El Kanah Retreat also features an arcade/game room, a fireplace in the lobby, and laundry facilities. Free self parking is available. This 3-star Marysville resort is smoke free.

  • 33 guestrooms or units
  • Dining venue
  • Conference center
  • Self-service laundry
  • Front desk (limited hours)
  • Game room or arcade
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

El Kanah Retreat offers 33 accommodations with air conditioning. Bathrooms include showers and complimentary toiletries. Housekeeping is provided weekly.

  • Shower
  • Housekeeping (weekly)
  • Toiletries (free)
  • Air conditioning

Food & Drink

El Kanah Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Kanah Retreat Resort
  • El Kanah Retreat Marysville
  • El Kanah Retreat Resort Marysville
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.