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Manchester Marriott Hotel Piccadilly

4.0 star property
Hotel with a full-service spa, 7-minute walk to Canal Street

Photo gallery for Manchester Marriott Hotel Piccadilly

Couples treatment room(s), sauna, steam room, body treatments
Exterior
Lounge
Lobby
Banquet hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
The current price is AU$199
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
London Road, Manchester, England, M1 2PG
  • Place, Canal Street
    ‪6 min walk‬
  • Place, Piccadilly Gardens
    ‪9 min walk‬
  • Place, Deansgate
    ‪18 min walk‬
  • Airport, Manchester (MAN)
    ‪18 min drive‬

Room options

View all photos for Deluxe Family Room, Non Smoking

Deluxe Family Room, Non Smoking

Deluxe Family Room, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Double Room, 2 Double Beds

8.6 out of 10
Excellent
(66 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite, 1 King Bed, Non Smoking

View from property

Panoramic Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(98 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
Blackout curtains
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

View from property

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

View from property

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

View from property

Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

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About the area

Manchester

Manchester Marriott Hotel Piccadilly puts you in the heart of Manchester, within just a 10-minute stroll of Canal Street and University of Manchester. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A pampering day can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and steam room. The bistro, Loom & Ladle, serves local cuisine and is open for breakfast and dinner. Greatroom Bar is the hotel's own bar, serving drinks along with brunch and light fare. 9800 square feet (910 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 5:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Manchester City Centre hotel include Piccadilly Gardens and Deansgate.

What's nearby

  • Canal Street - 6 min walk - 0.6 km
  • University of Manchester - 7 min walk - 0.7 km
  • Piccadilly Gardens - 9 min walk - 0.8 km
  • Deansgate - 18 min walk - 1.6 km
  • Etihad Stadium - 3 min drive - 2.3 km

Getting around

  • Manchester Piccadilly Station - 3 min walk
  • Picadilly Gardens Station - 10 min walk
  • Manchester Airport (MAN) - 21 min drive

Restaurants

  • ‪LEON - ‬5 min walk
  • ‪Pret A Manger - ‬4 min walk
  • ‪The Bulls Head - ‬2 min walk
  • ‪Balance Taproom - ‬6 min walk
  • ‪Escape to Freight Island - ‬3 min walk

About this property

Manchester Marriott Hotel Piccadilly

Hotel with a full-service spa, 7-minute walk to Canal Street
Manchester Marriott Hotel Piccadilly offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 11 meeting rooms, and coworking spaces are available. Event space at this hotel measures 9800 square feet (910 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Manchester Marriott Hotel Piccadilly. Parking is available for a fee. A complete renovation of Manchester Marriott Hotel Piccadilly was completed in May 2024.

This 4-star Manchester hotel is smoke free.

  • 338 guestrooms or units
  • 8 levels
  • Conference rooms
  • 9800 sq ft of conference space
  • 910 sq. m of conference space
  • Built in 2006
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Manchester Marriott Hotel Piccadilly offers 338 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. 80-inch plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 5:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Greatroom Bar
  • Loom & Ladle

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 11 meeting rooms
  • 9,800 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (114 centimetre wide door)
  • Magnifying mirror
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - May 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18 to 19.95 for adults and GBP 0 to 0 for children
  • Secured self-parking fee: GBP 20 per night
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15.00 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Barclaycard and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Macdonald Manchester
Hotel Manchester Macdonald
Macdonald Hotel Manchester
Macdonald Manchester
Macdonald Manchester Hotel
Manchester Hotel Macdonald
Manchester Macdonald
Manchester Macdonald Hotel
Macdonald Manchester Hotel And Spa
Macdonald Manchester Hotel Manchester
Macdonald Manchester Hotel Spa

Frequently asked questions

What is the cancellation policy at Manchester Marriott Hotel Piccadilly?

Manchester Marriott Hotel Piccadilly offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Manchester Marriott Hotel Piccadilly?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Manchester Marriott Hotel Piccadilly on 23 Nov 2025 start from AU$196.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Manchester Marriott Hotel Piccadilly?

Yep, Manchester Marriott Hotel Piccadilly has a secured self car park for GBP 20 per night.

Is there a spa on site at Manchester Marriott Hotel Piccadilly?

Yep, there is an onsite spa at Manchester Marriott Hotel Piccadilly. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Is Manchester Marriott Hotel Piccadilly family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Manchester Marriott Hotel Piccadilly is a hit with families.

Does Manchester Marriott Hotel Piccadilly serve breakfast?

Yep, travelers can't get enough of the buffet breakfast here! Available weekdays between 5:30 AM and 9:30 AM and weekends between 7:00 AM and 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Manchester Marriott Hotel Piccadilly?

No, Manchester Marriott Hotel Piccadilly does not offer an airport shuttle service.

Is there a bar or restaurant at Manchester Marriott Hotel Piccadilly?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Manchester Marriott Hotel Piccadilly?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Manchester Marriott Hotel Piccadilly?

No, only service animals are allowed.

Manchester Marriott Hotel Piccadilly Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 991 reviews
Rating 8 - Good. 221 out of 991 reviews
Rating 6 - Okay. 76 out of 991 reviews
Rating 4 - Poor. 39 out of 991 reviews
Rating 2 - Terrible. 27 out of 991 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nasreen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. The breakfast was amazing.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

6/10 Okay

Lauren

Liked: Cleanliness
Disliked: Amenities
The staff were lovely, allowed us to check in our room earlier. However, I did email the hotel prior to our stay to request a low floor room, as I am on crutches. Unfortunately we had been allocated a room on the 5th floor, which was disappointing. The WiFi was extremely difficult to connect and we had to go down to reception to ask for help. There was no Netflix on tv
Stayed 1 night in Aug 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to repeat

Second visit, nice clean, quiet room.Very convenient for rail links.
Stayed 1 night in Aug 2025

2/10 Terrible

Majed

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an isolated area away from other large hotels, and there are no shops or restaurants nearby. The service is very poor, and the room and facilities are in poor condition. The housekeeping service is very poor, and on most days the room is not prepared for the next day until 4 or 5 p.m. The service staff lack knowledge of hygienic. I think the hotel needs high-level management. One of the hotel's lifts was out of order for several days (the hotel has only two lifts for guests), causing confusion and dissatisfaction among guests who had to wait several minutes for their turn to go up or down. It should also be noted that there are no staff assigned to the fitness centre, and sometimes you will find underage children with their parents playing on the equipment. My wife and I stayed at the hotel for eleven nights, and when I checked in, the reception staff refused to add my booking, which was made through my Expedia account, to my Marriott Bonvoy membership. They told me, ‘Next time, book your room through our website, as that is the only way to add your points to your membership.’
Stayed 10 nights in Jul 2025

6/10 Okay

David

Travelled with family
Disliked: Staff & service
Got there to wait to be checked in due to what the member of staff called a 'system issue' after then watching him check in 3 more people whilst I waoted I wdnt back to the desk to be told sorry we will be with you shortly. Then a manager comes over and says theres been a problem with our room by housekeeping so we will offer you another room. Me my young son and wife then say oh ok can we look at the room firdt to which he says ok. Then the original colleague takes us up to the room where I suspicious already ask what the issue was, he says they over sold on the rooms and so ours was given away. Made us feel great and valued (not) I sarcastically thanked him for his honesty and asked why his manager could not find the decency to be honest and himself in the first place. Just got a token we are sorry. Not a great experience or start to our trip. Honesty is a good value to have.
Stayed 1 night in Aug 2025

10/10 Excellent

Safiyah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Bethan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location close to the city. Excellent breakfast with plenty of variety available and staff hospitality was excellent. Room was very clean. Bed comfortable. Hair dryer, iron and ironing board provided. Fridge and well stocked tea/coffee and kettle provided. Only downside was the TV had no channels available to watch. Very quiet rooms seeing as it is in a busy main road.
Stayed 2 nights in Aug 2025

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Swift check in, reception was great and gave me an upper floor. Room is very spacious and clean. Bathroom is very clean as well. Overall the experience was great!
Stayed 1 night in Aug 2025

8/10 Good

faisal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly hotel. Carpark is expensive £20 a day and the city tax is an extra unknown cost but that's not the hotels fault. Hotel cleaning wasn't great we stayed for 2 nights. After the first night, the beds were tidied and toilet roll was given but the undidnt broom or hoover the room which wasnt great as we had 2 young children who do make mess. Nonetheless the overall stay was good.
Stayed 2 nights in Aug 2025

4/10 Poor

Matthew

Business traveller
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with helpful staff.

Staff were incredibly helpful. The room was great, The hotel is in a good location for the trains and the trams.
Stayed 1 night in Aug 2025

4/10 Poor

Cham

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The area around the hotel js scary It looks unsafe
Stayed 1 night in Jul 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ed and Lynn

We received a fertilize as it was our anniversary, the room was amazing and the staff were great throughout
Stayed 1 night in Aug 2025

8/10 Good

Jerry

Travelled with family
Liked: Property conditions & facilities, room comfort

A spacious room and lovely breakfast

The deluxe room’s quite spacious for me and my family, especially for the bathroom. In addition, we got lovely breakfast there.
Stayed 2 nights in Jul 2025

4/10 Poor

Mariyum

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The bedding (matteress topper) was dirty - it was removed but not replaced. The matteress was sunken from on side. The request of cleaning was done properly. Nor was we given any replacement clean towels or toilet roll. With children they don’t collect nappies or rubbish regularly it was just not pleasant. We couldn’t even use the bath tub as the drain was locked
Stayed 2 nights in Aug 2025

10/10 Excellent

Grace

Stayed 1 night in Aug 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, for the most part

The room itself was amazing, no complaints about that. The only thing I wasn't so impressed with was when we checked in, we had added breakfast to our stay, so I paid for it at check in. Nothing else was said about breakfast at check in (what was available, timings ect). When we went for breakfast in the morning, at 10am, we were told that breakfast had finished at 9.30am. As I said, this information was not passed when we checked in and when I paid for the breakfast. The lady at the breakfast check in allowed us in anyway as "there should be some left, they're still cleaning down". So we ended up sitting in the restaurant area that didn't have a single clean table and most of the breakfast options had gone. Had we been given the timings at check in, we would have gone down in plenty of time.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025