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The Coach & Horses

Property class: 3.5

Photo gallery for The Coach & Horses

A spacious dining area with large windows, wooden tables, and leather seating.
A bar area with wooden bar counters, hanging pendant lights, and a variety of bottles.
A traditional building with a grey facade, arched windows, and a sign reading "COACH & HORSES".
A traditional hotel with a sign reading "CROUCH & MANS HOTEL" and "YOUNGS" on the side.
A bedroom with a large bed, a chandelier, a view of the outdoors, and a small table with a chair.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is AU$209
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
8 Kew Green, Richmond, England, TW9 3BH
  • Place, Royal Botanic Gardens, Kew
    ‪1 min walk‬
  • Place, River Thames
    ‪4 min walk‬
  • Place, The National Archives
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Classic Double Room

A bedroom with a bed, bedside tables, a desk, a chair, a lamp, and a wardrobe.

Classic Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

A double room with two beds, each with a headboard, bedside tables, lamps, and a telephone.

Classic Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Single Room

A neatly made bed with white bedding, a brown throw blanket, and a framed picture above it.

Classic Single Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, wooden wardrobe, bedside table with lamp, and a framed picture on the wall.

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, and a chair.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Double Room

A bedroom with a large bed, a chandelier, a view of the outdoors, and a small table with a chair.

Signature Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Richmond

At The Coach & Horses you'll be within just a 5-minute stroll of Royal Botanic Gardens, Kew and within 15 minutes of The National Archives. Highlights at this Georgian inn include a restaurant, free self-parking and a bar/lounge. .The family restaurant, Atrium, is open for breakfast, brunch, lunch and dinner. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. .Sights within a 20-minute drive of this 3.5-property class Kew inn include Buckingham Palace and Big Ben.
View more Inns in LondonOpens in a new window

What's nearby

  • Royal Botanic Gardens, Kew - 1 min walk - 0.1 km
  • River Thames - 4 min walk - 0.4 km
  • Thames Path - 4 min walk - 0.4 km
  • Kew Palace - 9 min walk - 0.8 km
  • The National Archives - 11 min walk - 0.9 km

Getting around

  • Kew Bridge Station - 8 min walk
  • Kew Gardens Station - 11 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪Victoria Plaza Cafe & Shop - ‬10 min walk
  • ‪The Orangery - ‬8 min walk
  • ‪The Tap on the Line, Kew - ‬12 min walk
  • ‪The Coffee Traveller - ‬13 min walk
  • ‪McDonald's - ‬18 min walk

About this property

The Coach & Horses

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Coach & Horses also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Richmond inn is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 2 levels
  • Conference rooms
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Coach & Horses offers 31 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Richmond inn provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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A bar area with a counter, seating, and a chandelier.
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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per stay.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Coach Horses Inn Richmond
Coach Horses Richmond
The Coach & Horses Inn
The Coach & Horses Richmond
The Coach & Horses Inn Richmond

Frequently asked questions

What is the cancellation policy at The Coach & Horses?

The Coach & Horses offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Coach & Horses?

As of 4 Oct 2026, prices found for a 1-night stay for 2 adults at The Coach & Horses on 11 Oct 2026 start from AU$209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Coach & Horses?

Yep, The Coach & Horses has a free self car park.

What makes The Coach & Horses a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at The Coach & Horses.

Are there hot tubs in the rooms at The Coach & Horses?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at The Coach & Horses?

No, The Coach & Horses does not offer an airport shuttle service.

Is there a bar or restaurant at The Coach & Horses?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Coach & Horses?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Coach & Horses?

No, pets are not allowed.

The Coach & Horses Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 417 out of 591 reviews
Rating 8 - Good. 152 out of 591 reviews
Rating 6 - Okay. 15 out of 591 reviews
Rating 4 - Poor. 5 out of 591 reviews
Rating 2 - Terrible. 2 out of 591 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little find, rooms are clean, well decorated and staff are attentive and friendly. The communal hallways could do with a little maintenance, but the rooms are lovely and by FAR exceeded expectations of 3 star accommodation. Parking is also free which is hard to come by! Would certainly recommend and stay again :)
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,lush rooms ,courteous staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

This boutique hotel is a gem and we plan on staying there next time we’re in town. Highly recommend and the breakfast is just fabulous.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable bed, bedroom and bathroom a bit tired with mould on walls in the shower. Great for parking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was excellent, the welcome from Alitcia was so warm and inviting. The food in the bar was outstanding.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a friendly, cozy and generally lovely place. The service is world-class and the location is quite convenient. Our only regret was missing trivia night!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our 2 night stay, lovely room, great shower and beds, very good breakfast, easy parking, nice staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again. Great location and well run.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with character, super friendly staff and lovely room, will definitely return. Kew Gardens just 5mins walk. Hotel parking a godsend. Loved it .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were wonderful- room large bed fabulous bathroom great
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Great place to stay! Breakfast was amazing!
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness
Very friendly with a good atmosphere and nicely decorated comfortable rooms.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location. Friendly staff, easy parking and good food.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed by the staff, the decor and the cost. I will definitely be back!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful property and so convenient to Kew Gardens. The room was comfortable and lovely. Most of all, the staff was incredibly friendly and welcoming. Loved our stay!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comforting and relaxing

Great food, good size rooms. Parking really convenient. Great place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was lovely. Decor was beautiful.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall fantastic stay
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, room very comfortable and staff all so friendly and helpful.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, restaurant very nice and cosy, food is good, breakfast very nice 😋
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly service and comfortable rooms
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, lovely food
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful during our short stay. The pub/inn atmosphere was wonderful.
Stayed 2 nights in Apr 2024