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4.8 out of 5

"Staying at the Inn was lovely, we will be back. The breakfast was excellent and always served with a smile. " More

By a verified traveller on Fri 17 Aug 2018

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Hotel Description

At The Coach & Horses, you'll be 0.4 km (0.2 mi) from Royal Botanic Gardens, Kew and 11.8 km (7.4 mi) from Buckingham Palace. Highlights at this Georgian inn include free daily breakfast, a restaurant, and free self parking.

Free WiFi, flat-screen TVs, and espresso makers are featured in all 31 rooms. Minibars provide free refreshments, and room service makes dining in an option. You'll find nice touches like soaking tubs, rainfall showerheads, and free toiletries to enhance your stay. Additionally, free local calls, safes, and hair dryers are available.

The family restaurant, Atrium, is open for breakfast, brunch, lunch, and dinner. At the inn's own bar/lounge, you can stop for a drink. Added amenities include free WiFi in public areas, a 24-hour front desk, and a terrace. Each morning free English breakfast is offered between 7:00 AM and 9:30 AM.

Sights within a 20-minute drive of this 3.5-star Kew inn include Big Ben and University College London.

Superior Double Room Single Use

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Double Room Single Use

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Coach & Horses ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Coach & Horses

Everyone (4)
5 out of 5
Staying at the Inn was lovely, we will be back. The breakfast was excellent and always served with a smile.

Posted by , from Melbourne Australia on 17 Aug. 2018

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Comment from Hotel Management

26 Aug. 2018 by Kate The Coach and Horses Team

Hi Paula, Many thanks for choosing to stay with us and for taking the time to write a review. It's wonderful to hear that you enjoyed your stay with us and we look forward to welcoming you back in the future. Kind regards, Kate The Coach and Horses Team

4 out of 5

Character hotel Convenient to Hearhrow

Very nice rooms. Car parking was convenient. Dinner menu was great, upmarket pub food.

Posted by , from melbourne on 8 Jun. 2018

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Comment from Hotel Management

17 Jun. 2018 by Kate

Hi Ceri, Many thanks for choosing to stay with us and for taking the time to write a review. It's lovely to hear that you enjoyed your stay with us. We hope to welcome you back in the future. Many thanks, Kate The Coach and Horses Team

5 out of 5

Comfortable and quiet home away from home

Spacious light room with huge comfortable bed close to stations and bus stops. Also good selection of places to eat nearby and pretty walking area alongside the river. All the staff were friendly and helpful. Full breakfast was included in the room rate. Although our room was on the ground floor there was no noise from the bar area at night. Would definitely recommend this hotel!

Posted by , from Auckland, New Zealand on 19 Aug. 2017

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5 out of 5

Feels like a country pub in the city

This is a wonderful pub to stay in , it feels like your in the country when inside , and is located very close to Kew gardens which is a must to visit. Staff are friendly and helpful and the beds here are the best I have ever slept on . The breakfast here is a little basic but everything you need is there to enjoy. There is plenty of room to find a little corner to relax and enjoy a local beer. It was our first stop in London where we stayed 4 nights to adapt to the time difference from Australia, and we loved our stay here , would fully recommend.

Posted by , from Melbourne Australia on 29 Jul. 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. The Coach & Horses also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available. This 3.5-star Richmond inn is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 2 levels
  • English breakfast (free)
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Heathrow Airport (LHR) (15.8 km / 9.8 mi)
  • Train station: Kew Bridge Station (0.7 km / 0.4 mi)
  • Metro station: Kew Gardens Underground Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

The Coach & Horses offers 31 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. This Richmond inn provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • Flat-screen television
  • Espresso maker
  • Electric kettle
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free English breakfast daily from 7:00 AM to 9:30 AM.

Atrium - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and staff at the property wear personal protective equipment.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coach Horses Inn Richmond
  • Coach Horses Richmond
  • The Coach & Horses Inn
  • The Coach & Horses Richmond
  • The Coach & Horses Inn Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.