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"Aging but nice hotel. Staff were helpful. Fantastic internet. " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

At Hilton London Croydon, you'll be 8.7 km (5.4 mi) from Surrey Hills and 12.8 km (8 mi) from Clapham Common. Highlights at this hotel include a restaurant, a bar/lounge, and a conference center.

You can enjoy WiFi, LCD TVs, and free newspapers, featured in all 168 rooms. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, 24-hour room service, safes, and hair dryers are available.

The restaurant, The Larder Restaurant, serves British cuisine and is open for breakfast, lunch, and dinner. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. To-go breakfast is available daily between 7 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 30-minute drive of this 4-star Waddon hotel include Chessington World of Adventures and Borough Market.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$117* Per night/room 27 Sep. - 28 Sep.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 1 King Bed (with Sofa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton London Croydon ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hilton London Croydon

Everyone (3)
4 out of 5
Aging but nice hotel. Staff were helpful. Fantastic internet.

Posted by , from Canberra, AUstralia on 4 Sep. 2018

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3 out of 5

It was very dated. Rooms need to be refurbished

Overall good but rooms are tired and need attention

Posted by , from New Zealand on 18 May 2018

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3 out of 5

Friendly/ accomodating but old

The staff good on check in with organising a portacot for us as one had not previously been requested. The food from room service was beautiful and quick to arrive. The buffet breakfast was so good and worth every cent. So much to choose from and plenty of it. The beds in the room were really comfortable... but that's really where I stop with good things to say. Our room smelt musty and mouldy, like it had a constant water leak. The bathroom floor was horrible. There were black spots all over the floor (especially around the toilet). I gave them the benefit of the doubt and thought it may be stained but I wiped over a spot with a baby wipe and it started to come up. One of the elevators was being refurbished which is fine and not the hotels fault but add in two weddings and all the guests then there is a problem. At several points I waited for a very long time for the lift to come to my level and ended up having to use the stairs. Which again generally would not have been a problem if we were not on the top floor (8 flights of stairs) and I didn't have a baby strapped to me and a 4 year old in tow. Overall some improvements are needed to bring it in line with the name and the money paid.

Posted by , from Australia on 31 Jul. 2017

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Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4705 square feet (437 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton London Croydon. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star Croydon hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 4 levels
  • 4705 sq ft of conference space
  • 437 sq m of conference space
  • Built in 1992
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Gatwick Airport (LGW) (28.5 km / 17.7 mi)
  • Train station: Croydon Waddon Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Croydon offers 168 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7 AM to 10 AM.

The Larder Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast and through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 5 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
  • Self parking fee: GBP 5.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Croydon Hilton
  • Hilton Croydon
  • Hilton Hotel Croydon
  • Hilton London Croydon Hotel
  • Hilton London Croydon
  • Hilton Croydon Hotel Croydon
  • Hilton London Croydon Hotel
  • Hilton London Croydon Croydon
  • Hilton London Croydon Hotel Croydon

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.