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Heeton Concept Hotel - Luma Hammersmith

3.0 star property
Victorian hotel with 24-hour front desk and bar/lounge

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room
Lobby
Lobby
Lobby
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View map
28-36 Glenthorne Road, London, England, W6 0LS
  • Place, Eventim Apollo
    ‪6 min walk‬
  • Place, Olympia Events
    ‪19 min walk‬
  • Place, Westfield London Shopping Centre
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room (Luma)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room (Luma)

8.6 out of 10
Excellent
(48 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
TV
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (Light)

Standard Double Room (Light)

Standard Double Room (Light)

8.6 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
TV
Sofa bed
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Plus Room, 1 Double Bed with Sofa Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
TV
Sofa bed
Blackout curtains
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luma Twin Room

Luma Twin Room

Luma Twin Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
TV
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Studio

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 2 Double Beds

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About the area

London

At Heeton Concept Hotel - Luma Hammersmith you'll be within a 10-minute stroll of Eventim Apollo and within 30 minutes of Olympia Events. Highlights at this Victorian hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning to-go breakfast is served between 6:30 AM and 10:00 AM. .With a stay at this 3-property class Hammersmith and Fulham hotel, you'll be 2.1 km (1.3 mi) from Westfield London Shopping Centre and 4.3 km (2.7 mi) from Royal Albert Hall.

What's nearby

  • Eventim Apollo - 6 min walk - 0.6 km
  • Olympia Events - 19 min walk - 1.6 km
  • Westfield London Shopping Centre - 3 min drive - 2.0 km
  • Royal Albert Hall - 8 min drive - 4.6 km
  • Hyde Park - 8 min drive - 4.9 km

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 3 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The William Morris - ‬7 min walk
  • ‪The Swan - ‬7 min walk
  • ‪Deluxe Coffeeworks - ‬10 min walk
  • ‪Caffè Nero - ‬8 min walk
  • ‪Bill's Restaurant - ‬7 min walk

About this property

Heeton Concept Hotel - Luma Hammersmith

Victorian hotel with 24-hour front desk and bar/lounge
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Heeton Concept Hotel - Luma Hammersmith.

This Victorian London hotel is smoke free.

  • 89 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (132 centimetre wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 15 for adults and from GBP 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Frequently asked questions

What is the cancellation policy at Heeton Concept Hotel - Luma Hammersmith?

Heeton Concept Hotel - Luma Hammersmith offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is Heeton Concept Hotel - Luma Hammersmith family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as travel cots in the guestrooms, it's no surprise that Heeton Concept Hotel - Luma Hammersmith is a hit with families.

Does Heeton Concept Hotel - Luma Hammersmith serve breakfast?

You bet, to-go brekkie is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Heeton Concept Hotel - Luma Hammersmith?

No, Heeton Concept Hotel - Luma Hammersmith does not offer an airport shuttle service.

What time are check-in & check-out at Heeton Concept Hotel - Luma Hammersmith?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Heeton Concept Hotel - Luma Hammersmith?

No, pets are not allowed.

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1007 reviews
Rating 8 - Good. 314 out of 1007 reviews
Rating 6 - Okay. 107 out of 1007 reviews
Rating 4 - Poor. 39 out of 1007 reviews
Rating 2 - Terrible. 40 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Santiago

Stayed 4 nights in Jun 2025

6/10 Okay

Levon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Basement room was an unwanted surprise. It had one window and it looked out into another hallway rather than outside. Sink is in the main area not the toilet room. There are no hand towels - just large towels. Shower stall is very tight. Mini fridge doesn’t work. Room was clean, good air conditioning, solid water pressure, lots of mirrors. Location was great - just a few minutes walk to Hammersmith station.
Stayed 3 nights in Jul 2025

8/10 Good

Madelene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay

It was a good stay! Maybe just empty the bins in the room daily. Doesn’t need to get cleaned fully but empty bins would be a nice touch. Good neighborhood and would come back
Stayed 2 nights in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2025

10/10 Excellent

Maria

Stayed 1 night in May 2025

10/10 Excellent

Bhavesh

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Clean, modern and nice and quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

GLENN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, conveniently located near transport and a great price. Will definitely stay here again.
Stayed 6 nights in May 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in excellent condition, appeared to have been recently renovated. Small toilet area and separate small shower area but adequate. Room was larger than expected and clean and modern. Hotel had very good security. Very close to Hammersmith tube station with access to several tube lines. Lots of reasonable restaurants close by. Coffee and small breakfast items as well as drinks in lobby. Room had kettle, small fridge and safe.Would recommend and stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

bereket

Stayed 3 nights in Apr 2025

8/10 Good

tina

Stayed 1 night in Apr 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , will definitely be back
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Tereza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Stayed 2 nights in Mar 2025

10/10 Excellent

Bernadette

Stayed 1 night in Mar 2025

8/10 Good

Paul

Stayed 1 night in Mar 2025

8/10 Good

Karina

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Hotel staff was very friendly. Restaurants, shopping, London Underground were all nearby. Everything was at a walkable distance. The rooms are a bit bigger than most boutique hotels I’ve seen. Will say that room service never changed the sheets when asked to clean the rooms. Sheets became noticeably dirty after staying a week.
Stayed 8 nights in Mar 2025

8/10 Good

Alison

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay local to the Hammersmith Apollo. Lots eateries and pubs nearby. Tube is a few minutes walk. Bed was comfortable but the room was very hot even though i turned down the thermostat. Though the hotel is good value, there was no complimentary water. That was sold at the desk for £1.50. Also selling over priced confectionery. The room had a few stains on the couch and floor. The towels are very small and no hand towels offered. Otherwise a good stay and would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Stayed 3 nights in Mar 2025

8/10 Good

Kathleen

Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025