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Grand Sapphire Hotel & Banqueting

Property class: 3

Photo gallery for Grand Sapphire Hotel & Banqueting

The exterior of the Grand Sapphire hotel with a classical facade, columns, and a sign indicating it hosts weddings, banqueting, conferences, and events.
Creator video
A hotel room with a wooden desk, a large mirror, a wardrobe with hanging robes, and a door leading to a bathroom.
A bed with a heart-shaped arrangement of red rose petals and two swan-shaped pillows.
A courtyard with a green wall, white decorative planters, and a table with a light fixture.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
The current price is AU$118
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
45 Imperial Way, Croydon, England, CR0 4RR
  • Place, Croydon Airport Visitor Centre
    ‪6 min walk‬
  • Place, Airport House Business Centre
    ‪6 min walk‬
  • Place, Former Croydon Airport Terminal
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪72 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a mirror.

Single Room

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite

A neatly made bed with a patterned bedspread, two bedside lamps, and a decorative headboard.

Double Room, Ensuite

8.2 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

A hotel room with two beds, a wooden desk, a chair, a wardrobe, and a bathroom with a shower and towel rack.

Twin Room, Ensuite

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Ensuite

A hotel reception desk with a flat-screen TV, a coffee maker, cups, glasses, a phone, and a Grand Millennium brochure.

Family Room, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

A modern hotel room with a large bed, a sofa, a desk with a lamp, and a wardrobe.

Executive Double Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

A luxurious bedroom with a large bed, a chaise lounge, and ornate curtains.

Deluxe Double Room, Ensuite (Executive)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

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The price is AU$1,714
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8 Nov - 9 Nov
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About the area

Croydon

At Grand Sapphire Hotel & Banqueting, you'll be 17.6 km (10.9 mi) from Westminster Bridge and 17.8 km (11 mi) from Chessington World of Adventures. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Plus you'll find wedding services, a lift and a vending machine. There's also the convenience of free self parking. .Places within a 30-minute drive of this 3-property class Waddon hotel include Westminster Abbey and Big Ben.

What's nearby

  • Croydon Airport Visitor Centre - 6 min walk - 0.6 km
  • Airport House Business Centre - 6 min walk - 0.6 km
  • Former Croydon Airport Terminal - 12 min walk - 1.0 km
  • Waddon Leisure Centre - 16 min walk - 1.4 km
  • Phoenix Leisure Centre - 11 min drive - 3.7 km

Getting around

  • Croydon Waddon Station - 2 min drive
  • Wandle Park Tram Station - 4 min drive
  • Gatwick Airport (LGW) - 38 min drive

Restaurants

  • ‪The Dog House - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Hilton Hotel Bar - ‬7 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Tai Tung - ‬12 min walk

About this property

Grand Sapphire Hotel & Banqueting

Grand Sapphire Hotel & Banqueting offers its guests a vending machine, multilingual staff, and a lift. Public spaces have free WiFi and wired Internet. Self parking is free.

This 3-star Croydon hotel is smoke free.

  • 40 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Wedding services available
  • Lift
  • No smoking on site
Grand Sapphire Hotel & Banqueting offers 40 accommodations. Cots/infant beds (complimentary) are also available.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service
  • Wedding services

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • Mastercard
  • American Express
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and American Express. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Frequently asked questions

Is parking available at Grand Sapphire Hotel & Banqueting?

Yep, Grand Sapphire Hotel & Banqueting has a free self car park.

How much does it cost to stay at Grand Sapphire Hotel & Banqueting?

As of 31 Oct 2026, prices found for a 1-night stay for 2 adults at Grand Sapphire Hotel & Banqueting on 1 Nov 2026 start from AU$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Sapphire Hotel & Banqueting serve breakfast?

Sure does, complimentary cooked-to-order brekkie is available at Grand Sapphire Hotel & Banqueting.

Is there a free airport shuttle available at Grand Sapphire Hotel & Banqueting?

No, Grand Sapphire Hotel & Banqueting does not offer an airport shuttle service.

What time are check-in & check-out at Grand Sapphire Hotel & Banqueting?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Sapphire Hotel & Banqueting?

No, pets are not allowed.

Grand Sapphire Hotel & Banqueting Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 81 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed just the one night as my son who lives nearby, had his parents in law staying. It was a lovely clean room, with everything you needed. Would stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here twice now and feel treated with such respect. Thank you to Sylvia on reception and the others in the team that made my stay so restful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very clean, staff very friendly & helpful! Good location
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Rooms was clean , Breakfast was adequately prepared and fine. Will recommend as a good place to stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful. No soap holder in the shower and shower had a leak from the place were you turn it on.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet room with great air-conditioning. The hotel had loads of parking. Everyone went up and above to help you .
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Couldn’t stay
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Awful breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good all freshly cooked,it was basic but everything you needed was there
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole team was there ready to receive us at the hotel reception and whichever request we had they were ready to help! The breakfast each morning was lovely and the venue itself was wonderful! Very beautiful 🥰 definitely visiting again ✨
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, convineint free parking
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Though the location is less convenient than the hotels in town center of Croydon, the connection with Bus is also fine with 5 to 10 mins walk. The Colonnades offer good choice of catering from fast food Macdonald to grilled chicken Nando. Breakfast is good with basic variety of eggs, beans, hashbrowns, sausages, fruit and flakes considering the relatively low room price.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good for price
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
So the room was clean the bed uncomfortable the bathroom for most part was clean how the wash basin was not. It was not what I had expected with such a grand name
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful. Well maintained. And the staff is great.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
On-site fairly secure Parking, Friendly Welcome at Reception, Clean Rooms, Hot Shower, Comfy Beds
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing stay, amazing breakfast and amazing staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great value for money and exceeded our expectations.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great value for money - staff very helpful - good breakfasts and evening meals
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience, excellent parking facilities, staff members are helpful and attentive. Breakfast choices were okay. Only one thing
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness
The room was adequate for the purpose. Shower needs more of a clean, limescale around shower head, and evident in runners. Bed was a little soft for my liking. Breakfast was limited, banquet area looked opulent, hut net curtains were dirty as they were too long and dragging on the floor. Overall, as a teasonable priced place to stay it ticked the boxes, just the image it portrays it grandeur, which is fails to actually achieve.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t stay for breakfast; I am sorry about this. I found an extremely professional and helpful team; room was spotless and front of house staff all very helpful and respectful. I was extremely comfortable in my room. Staff were very extremely accommodating about care of my bike and I particularly appreciate that. Thank you.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
What I like:easy check in,free parking,coffee/tea facilities, What I don’t like: electrical issue,basic breakfast.
Stayed 3 nights in Apr 2026