Dorsett Shepherds Bush

4.0 star property
Hotel with a restaurant, near Kensington High Street

Photo gallery for Dorsett Shepherds Bush

Front of property – evening/night
Executive Room
Reception
Bar (on property)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$206
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
58 Shepherds Bush Green, London, England, W12 8QE
  • Place, Shepherd's Bush Empire
    ‪1 min walk‬
  • Place, Shepherd's Bush Green
    ‪1 min walk‬
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

Dorsett Room

  • Sleeps 2

Dorsett Room

8.2 out of 10
Very good
(130 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room

7.0 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite

  • Sleeps 3

Executive Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Dorsett Twin Room

  • Sleeps 2

Dorsett Double Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

You may also like

About the area

London

At Dorsett Shepherds Bush you'll be within a 20-minute stroll of popular places like Kensington High Street and Westfield London Shopping Centre. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Restaurant Spice Gallery, serves local and international cuisine and is open for breakfast, lunch and dinner. Jin Bar is the hotel's own bar, serving drinks along with breakfast and light fare. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. .Within a 30-minute walk of this 4-property class Hammersmith and Fulham hotel, attractions include Thames River and Portobello Road Market.

What's nearby

  • Shepherd's Bush Empire - 1 min walk - 0.0 km
  • Shepherd's Bush Green - 1 min walk - 0.1 km
  • Shepherd’s Bush Market - 3 min walk - 0.3 km
  • Westfield London Shopping Centre - 7 min walk - 0.6 km
  • Kensington High Street - 20 min walk - 1.7 km

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Shikumen Shepherd's Bush - ‬1 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪Liz Cafe - ‬1 min walk
  • ‪Jin - ‬1 min walk
  • ‪The Sindercombe Social - ‬1 min walk

About this property

Dorsett Shepherds Bush

Hotel with a restaurant, near Kensington High Street
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

  • 1 building
  • 317 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2014
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Dorsett Shepherds Bush offers 317 accommodations with minibars and a safe. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, mobile payments, Google Pay and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

What is the cancellation policy at Dorsett Shepherds Bush?

Dorsett Shepherds Bush offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dorsett Shepherds Bush?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Dorsett Shepherds Bush on 1 Feb 2026 start from AU$206.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Dorsett Shepherds Bush a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Dorsett Shepherds Bush.

Does Dorsett Shepherds Bush serve breakfast?

Yeah, English brekkie is offered weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Dorsett Shepherds Bush?

No, Dorsett Shepherds Bush does not offer an airport shuttle service.

Is there a bar or restaurant at Dorsett Shepherds Bush?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Dorsett Shepherds Bush?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 902 out of 2085 reviews
Rating 8 - Good. 531 out of 2085 reviews
Rating 6 - Okay. 342 out of 2085 reviews
Rating 4 - Poor. 180 out of 2085 reviews
Rating 2 - Terrible. 130 out of 2085 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Great staff, comfortable room and good value for a west London hotel.
Stayed 1 night in Oct 2025

8/10 Good

Aiden

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel for the cost. Great shower and comfy spacious room. Issues were that the room wasn’t done up over the 4 night stay even though we left the sign on the door, the shower although great leaked all over the bathroom and the even though I have a fear of lifts there were no stairs as an option. The staff didn’t even know where the stairs were!
Stayed 4 nights in Oct 2025

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Positives: front-of-house staff were friendly, breakfast was good and overall the hotel was attractive and clean. Our room was overlooking the hotel interior so lovely and quiet - though I prefer some natural light. Love the water bottle refilling stations on each floor - we really needed them (see below) Room for improvement: some areas of inattention in maintenance and housekeeping. All the soap/shower gel dispensers were empty on our arrival, so we had to ask for them to be filled, and tea/coffee in the room was not replenished the whole four nights. The bathroom radiator was leaking and had obviously been doing so for some time. One of the bedside lights was missing so only one person could see to read at night. I asked about getting another but nothing happened. Mattresses and pillows were on the hard side. One day one of our pillows mysteriously disappeared from the room and we had fo ask for its return. Biggest gripe was the climate control, which kept defaulting to a temperature that was too warm, was impossible to turn off and noisy. The air was so dry we were constantly thirsty and waking up with scratchy eyes. On two mornings the restaurant ran out of all bread and pastry options except sliced for toast, half way through service. Niggles like this all make a difference and mostly shouldn't be hard to put right without guests needing to ask.
Stayed 4 nights in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

8/10 Good

Libby

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff all really lovely. Nice bath. Breakfast was adequate.
Stayed 1 night in Oct 2025

6/10 Okay

Holly

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Apparently we got upgraded.. the room was a great size but the lounge chairs were covered in stains…. Yep.. those kind of stains
Stayed 1 night in Oct 2025

8/10 Good

Pandora

Liked: Cleanliness
The lobby is beautiful and the bed was quite nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely hotel in a good location
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Stayed 1 night in Oct 2025

4/10 Poor

Ms

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was compact, clean and the aircon worked as expected. Beds were comfortable but the pillows were a little disappointing. Fridge, ironing board and iron were good to have.
Stayed 2 nights in Oct 2025

8/10 Good

Caoimhe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Malgorzata Agata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Dorsett Shepherds Bush just for one night and it was our second stay at this hotel and we would definitely be back again. The hotel has a very friendly and helpful staff and the bar area is very enjoyable. The rooms are of a good size and clean and in good working order and the bed is very comfy for a good night sleep. The area the hotel is located was very convenient for us to attend a concert (walking distance to both Exhibition White City and Eventim Apollo) and there is a lot of highly rated pubs and restaurants nearby to choose from. We both very much like the hotel and will be returning again, so definitely recommend it.
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay
Stayed 1 night in Oct 2025

8/10 Good

Yikuan

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Stayed 1 night in Oct 2025

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a complimentary upgrade, which was greatly appreciated. The hotel is very stylish, the rooms are nicely appointed. The staff are very attentive and polite, showing a great mix of warmth and professionalism. The only downside to the room that I was allocated was the slight damp smell which emanated from where the shower obviously leaked slightly over a period of time and had discoloured the wood of the door frame to the bathroom. The hotel is located perfectly for two different train stations, lots of convenience stores and quite a few different places to eat. I would gladly stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort

Comfortable stay, good breakfast

Bedroom was clean - although the bathroom looked ready for an update. Very little natural light, as the window looked out into the lobby atrium. Decent facilities in the room (mini-fridge, iron and ironing board, safe, kettle), and the air conditioning worked well. Some issues with the TV, primarily with the remote control. Also had to ask for extra tea bags in our room when we first arrived because there was only a couple of herbal teabags and no coffee. Great breakfast, though, with a good selection of options. Perhaps most importantly, the bed was comfortable and we slept very well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is clean friendly well situated for shopping transport etc. Staff are super friendly and helpful and make you very welcome
Stayed 1 night in Oct 2025

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Pavlina

Business traveller
Liked: Room comfort
Disliked: Staff & service
There were no pillow cases on the pillows. I wanted to go to sleep but couldnt with no pillowcases. I phoned reception - very difficult to get anyone to answer. When someone finally did, they promised the pillow cases would be brought to my room within 10 minutes. Half an hour later I rang reception again to say they hadn’t arrived. Took about 15 minutes to get an answer. Again they promised to bring the pillowcases. 45 mins later, nothing had arrived. I went down to reception and only then, 1 hour and a quarter after requesting, did I finally get the pillowcases. There was no handwash for the sink. And no complimentary teabags, only coffee. Dirty marks on carpet and on bathroom flooe
Stayed 1 night in Oct 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service from check in, disappointing to be woke up by a lot of banging from house keeping at 8am in the room next door
Stayed 1 night in Oct 2025