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Dorsett Shepherds Bush

4.0 star property
Hotel with a restaurant, near Kensington High Street

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Front of property – evening/night
Reception
Dorsett Room
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is AU$208
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
58 Shepherds Bush Green, London, England, W12 8QE
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Place, Kensington High Street
    ‪18 min walk‬
  • Place, Hyde Park
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Dorsett Room

Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • Sleeps 2

View all photos for Dorsett Room

Dorsett Room

Dorsett Room

8.4 out of 10
Very good
(116 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

7.0 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

Studio Suite

  • Sleeps 3

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

View all photos for Dorsett Double Room

Premium bedding, minibar, in-room safe, desk

Dorsett Double Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

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23 Nov - 24 Nov
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About the area

London

At Dorsett Shepherds Bush you'll be within a 20-minute stroll of popular places like Kensington High Street and Westfield London Shopping Centre. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Restaurant Spice Gallery, serves local and international cuisine and is open for breakfast, lunch and dinner. Jin Bar is the hotel's own bar, serving drinks along with breakfast and light fare. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. .Within a 30-minute walk of this 4-property class Hammersmith and Fulham hotel, attractions include Olympia Events and Thames River.

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.6 km
  • Kensington High Street - 18 min walk - 1.6 km
  • Olympia Events - 18 min walk - 1.6 km
  • Royal Albert Hall - 7 min drive - 3.6 km
  • Hyde Park - 8 min drive - 4.0 km

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Shikumen Shepherd's Bush - ‬1 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪The Sindercombe Social - ‬1 min walk
  • ‪BrewDog Shepherd's Bush - ‬2 min walk
  • ‪Subway - ‬3 min walk

About this property

Dorsett Shepherds Bush

Hotel with a restaurant, near Kensington High Street
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

  • 1 building
  • 317 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2014
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

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The Hoxton Shepherds Bush
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 824 reviews
The price is AU$287
includes taxes & fees
9 Nov - 10 Nov
The Hoxton Shepherds Bush

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, mobile payments, Google Pay and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

What is the cancellation policy at Dorsett Shepherds Bush?

Dorsett Shepherds Bush offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dorsett Shepherds Bush?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Dorsett Shepherds Bush on 9 Nov 2025 start from AU$207.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Dorsett Shepherds Bush a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Dorsett Shepherds Bush.

Does Dorsett Shepherds Bush serve breakfast?

Yeah, English brekkie is offered weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Dorsett Shepherds Bush?

No, Dorsett Shepherds Bush does not offer an airport shuttle service.

Is there a bar or restaurant at Dorsett Shepherds Bush?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Dorsett Shepherds Bush?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 922 out of 2105 reviews
Rating 8 - Good. 544 out of 2105 reviews
Rating 6 - Okay. 334 out of 2105 reviews
Rating 4 - Poor. 177 out of 2105 reviews
Rating 2 - Terrible. 128 out of 2105 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

2/10 Terrible

Kyran

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Jul 2025

8/10 Good

Olufeyifunmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

PDD

Business traveller
Disliked: Staff & service, property conditions & facilities
This hotel has gone lately in my opinion. I stay here often on business. There was a problem with shower valve. The aircon was not working. The staff are not that helpful. Some staff are quite slow. My flight was cancelled and I had to change the check in day which they allowed me to do to their credit but I have been noticing for a while that this hotel is not as good as it was
Stayed 1 night in Jul 2025

8/10 Good

Monsymor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Easy access to buses and underground. Playpark across the street for those traveling with kids.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely receptive and professional. Our stay was very pleasant. I would go back again.
Stayed 4 nights in Jul 2025

2/10 Terrible

Emma

Stayed 1 night in Jul 2025

4/10 Poor

Lee

Travelled with family
Disliked: Property conditions & facilities
The hotel is very close to the tube and very close to the shopping centre. The staff were very pleasent, however what let the hotel down was the general cleanliness of the rooms. We had two rooms of which one had mould in the bathroom, whilst the other had dirty stained carpets, and stains on the curtains. We enquired about breakfast, only to be told that it would cost you more if you order in the morning as opposed to the evening before.
Stayed 2 nights in Jul 2025

2/10 Terrible

Drew

Stayed 2 nights in Mar 2025

6/10 Okay

Alan

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, comfortable and friendly hotel. Couple.of minutes walk from shepherds bush market tube station and next door to Shepherds Bush Empire so perfect for a gig. Check in (sorry didnt get the ladies name) and check out (Aaron) warm, friendly and professional. Perfect for us.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Thandie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

This hotel use to be nice but now it is terrible I had to change my room three times and finally just settled at that point when I realized it wasn’t going to get any better. The hotel was dirty the carpet was old hair in the shower the plumping was from flushing the toilets made noises and the room had a mildew smell for $232 a night I expect better . I do not recommend this hotel !!!
Stayed 1 night in Jul 2025

10/10 Excellent

Reuben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had a truly lovely stay at Dorsett Shepherds Bush. From the moment we arrived, we felt welcomed and well cared for. The hotel strikes a beautiful balance between style and comfort, with a striking interior that’s both modern and full of character. Our room was spotlessly clean, spacious, and quiet—just what we needed for a relaxing break. The bed was incredibly comfortable, and we appreciated the little thoughtful touches, like the quality toiletries and soft lighting. Overall, it was a memorable experience that left us feeling rested and looked after. We would absolutely stay again and recommend it to others looking for a stylish, calm retreat in West London.
Stayed 1 night in Jul 2025

4/10 Poor

Peter

Stayed 1 night in Jul 2025

10/10 Excellent

Anthony John

Stayed 4 nights in May 2025

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, room comfort
Always a great stay, good location
Stayed 4 nights in Jul 2025

6/10 Okay

Koichi

Travelled with family
Disliked: Cleanliness, staff & service

良いホテルだったのですが

場所もよく、綺麗なホテルなので良く利用してました。 ただ他のコメントにもあったようにサービスが課題で、風呂の問題は5回言っても直らず5泊の間は風呂に入れず、トイレの紙も3回言っても補充されず困りました
Stayed 5 nights in Jul 2025

6/10 Okay

Martin

Stayed 1 night in Jul 2025

10/10 Excellent

scot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and comfortable place to stay in london
Stayed 1 night in Jun 2025

2/10 Terrible

Daniel

Business traveller
Disliked: Amenities
Broken aircon, no fans, useless staff. Terrible breakfast. Avoid
Stayed 1 night in Jul 2025

10/10 Excellent

Hui-Chun

Stayed 2 nights in Jun 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC isn’t great
Stayed 7 nights in Jun 2025

4/10 Poor

Samin

Liked: Staff & service, amenities
Disliked: Cleanliness
The room had no windows.
Stayed 1 night in Jul 2025

2/10 Terrible

Jolene

Stayed 1 night in Mar 2025