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Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Property amenity
Dining
Lobby
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
The current price is AU$134
includes taxes & fees
12 Nov - 13 Nov

Explore the area

View map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Destiny USA
    ‪4 min drive‬
  • Place, New York State Fairgrounds
    ‪10 min drive‬
  • Place, St. Joseph’s Health Amphitheater at Lakeview
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

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About the area

Liverpool

At Randolph House Hotel, Trademark Collection by Wyndham you'll be within a 15-minute walk of Hopkins Road County Park and 2.2 km (1.4 mi) from Salt Museum. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a 24-hour business centre and a microwave in a common area. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Attractions within a 10-minute drive of this 3-property class Liverpool hotel include Syracuse University and Destiny USA.

What's nearby

  • Destiny USA - 4 min drive - 5.4 km
  • NBT Bank Stadium - 4 min drive - 5.4 km
  • Armory Square - 7 min drive - 9.3 km
  • New York State Fairgrounds - 10 min drive - 11.8 km
  • St. Joseph’s Health Amphitheater at Lakeview - 10 min drive - 14.8 km

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 8 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Francesca's Italian Kitchen - ‬2 min drive
  • ‪Taco Bell - ‬3 min walk
  • ‪Heid's Of Liverpool - ‬2 min drive
  • ‪The Retreat - ‬3 min drive

About this property

Randolph House Hotel, Trademark Collection by Wyndham

Suburban hotel with free breakfast and 24-hour fitness centre
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 30000 square feet (2700 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Randolph House Hotel, Trademark Collection by Wyndham. Self parking is free.

This 3-star Liverpool hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 7 levels
  • Conference rooms
  • 30000 sq ft of conference space
  • 2700 sq. m of conference space
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
Randolph House Hotel, Trademark Collection by Wyndham offers 198 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. A pillow menu is available. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Lobby
Super 8 by Wyndham Liverpool/Syracuse North Airport
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 3,130 reviews
The price is AU$131
includes taxes & fees
2 Nov - 3 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to November 30 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

What is the cancellation policy at Randolph House Hotel, Trademark Collection by Wyndham?

Randolph House Hotel, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Randolph House Hotel, Trademark Collection by Wyndham?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Randolph House Hotel, Trademark Collection by Wyndham on 12 Nov 2025 start from AU$133.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Randolph House Hotel, Trademark Collection by Wyndham?

Yep, Randolph House Hotel, Trademark Collection by Wyndham has a free self car park.

Are there any beaches close to Randolph House Hotel, Trademark Collection by Wyndham?

The closest beach to Randolph House Hotel, Trademark Collection by Wyndham is Oneida Shores (15.1 km).

Does Randolph House Hotel, Trademark Collection by Wyndham serve breakfast?

Yeah, free continental breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Randolph House Hotel, Trademark Collection by Wyndham?

No, Randolph House Hotel, Trademark Collection by Wyndham does not offer an airport shuttle service.

What time are check-in & check-out at Randolph House Hotel, Trademark Collection by Wyndham?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Randolph House Hotel, Trademark Collection by Wyndham Reviews

Reviews

6.6
Rating 10 - Excellent. 245 out of 1013 reviews
Rating 8 - Good. 239 out of 1013 reviews
Rating 6 - Okay. 202 out of 1013 reviews
Rating 4 - Poor. 163 out of 1013 reviews
Rating 2 - Terrible. 164 out of 1013 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

SRINIVASAN

Liked: Cleanliness, staff & service
No prominent signboard identifying the hotel name. It was a bit difficult to locate the check in area.
Stayed 1 night in Jul 2025

2/10 Terrible

Catherine

We had two small dogs with us for a one night stay. Hotels.com said pets were $75 per pet for a week stay. They wanted $75 per pet for one night, so we left and found a comfortable Motel 6 where pets were free. Still trying to figure out how to get a refund for what we paid for the room.
Stayed 1 night in Jul 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jiachen

Stayed 1 night in Jul 2025

6/10 Okay

Mindy

Travelled with family
Liked: Amenities
Breakfast wasnt very good not many options. Rooms were spacious but the bathroom wasnt very clean. There were stains on the shower curtain and the outside of the trash can. Bed was comfortable and room over all was nice.
Stayed 1 night in Jul 2025

4/10 Poor

Carter

Stayed 1 night in Jul 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Spend the extra $50 and go somewhere else. The room is small, the bathroom is so small the the toilet it angles in a weird way to allow the door to close. The AC wasn’t working so a portable AC was added to the room which wasn’t on in a third floor room on an 85 degree day. Took till 12am to cool down all the way. The drain in the tub didn’t go down so it was like taking a shower and bath at the same time. The elevator was filthy!
Stayed 1 night in Jul 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aa

They advertised connecting rooms, at checkin i was told no connecting rooms, but i was able to find connecting rooms on my own. They were very accomodating in switching to the connecting rooms. The continental breakfast that was advertised was extremely limited and disappointing.
Stayed 1 night in Jul 2025

8/10 Good

Katherine

Liked: Staff & service
Very clean
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's beautiful but kind of like not noticing when you pull in, and the AC was very very inefficient, I asked for a fan and I guess it's ok but honestly you should look into fixing the AC to central air or something not the indoor stand-up ones like what's there. Other than that beautiful.
Stayed 1 night in Jul 2025

8/10 Good

SARA, Arlington

Stayed 1 night in Jul 2025

4/10 Poor

Giovanna

Disliked: Staff & service, property conditions & facilities
Looked much nicer online
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel with style

It's a nice, quiet hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Stayed 1 night in Jul 2025

8/10 Good

fahd

The room was nice clean, but no fridge
Stayed 1 night in Jul 2025

2/10 Terrible

Terrance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Taylor

Liked: Amenities
Only complaint was the bathroom was small and cramped. Otherwise breakfast was great. Was in town for Syracuse National car show and the parking lot was a great vibe! will most likely book again for next year!
Stayed 2 nights in Jul 2025

2/10 Terrible

Stephen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty bathroom, key cards not working, even when addressed w/ front desk. Ice only available in large open bin in lobby, front desk rep licked her fingers before taking our key card to fix, air conditioner not working, loud standalone unit in room bringing in exhaust & marijuana smoke from outside, no AM coffee available, hotel NOT secure - anyone can access all doors without a keycard, large event in parking lot we were not advised of which caused parking issues, front desk staff member unprofessionally advised us not to eat at a local restaurant (there was a much better way to give us his feedback, he chose to bash the establishment). While this hotel's rate was reasonable, if I knew that meant the service would be horrible, I would not have booked there. Needless to say, we checked out early and had to go home due to the lack of availability in the area.
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn't like the fact that it was advertised to have a pool and a lounge per staff hasn't had for a long time. The reason we booked was the pool I had my granddaughter with us and she wanted to go swimming.The blow dryer was broke and they brought me another one which was also broken and they couldn't replace that one.The staff was very nice and the property clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Katherine

Travelled with family
Stayed 1 night in Jul 2025

6/10 Okay

Shane

Liked: Room comfort
Disliked: Staff & service

Hoped for better

Refrigerator didn't work. Reported it right away and the morning of the next day. Nothing done about it. It was needed to keep some medicine cold. Stem to pull up for the shower head was missing and very hard to pull the small shaft up. Ice machine was removed from our floor. Had to get ice from a container in the lobby. AC was an indoor portable unit with a hot air hose going out the window.
Stayed 2 nights in Jul 2025

10/10 Excellent

Guy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is top-notch, property is OK, room could use a little bit of an upgrade
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a car show the nights that we stayed. And food trucks. Awesome
Stayed 2 nights in Jul 2025

4/10 Poor

Dennis, Binghamton

Liked: Cleanliness, staff & service
Although room was very clean, had good linens and comfortable bed, road noise was intolerable and exaggerated by a jerry-rigged HVAC that would set off the fire alarm when running. No light or sound blocking curtains. Bedside lamp was nonfunctional
Stayed 1 night in Jul 2025