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4.3 out of 5

"Great service and excellent staff. We spent 8 nights there and had an awesome time there. " More

By a verified traveller on Thu 03 Jan 2019

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Hotel Description

A luxury stay in Kuala Lumpur awaits you at Sofitel Kuala Lumpur Damansara. You'll be 3.3 km (2 mi) from Perdana Botanical Gardens and 3.6 km (2.2 mi) from National Palace. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour fitness center.

All 312 soundproofed rooms feature free WiFi, MP3 docks, and TVs. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include soaking tubs and rainfall showerheads, while premium bedding and pillow menus invite a good night's rest. Additionally, separate bathtubs and showers, espresso makers, and free newspapers are available.

The restaurant, Wan Chun Ting, serves Chinese cuisine and is open for lunch and dinner. At the hotel's own poolside bar or lounge bar, you can enjoy a drink. Enjoy the Turkish bath/hammam, sauna, and pool loungers. Other amenities include free WiFi in public areas, a snack bar/deli, and massage/treatment rooms. Each morning full breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of self parking.

With a stay at this 5-star Kuala Lumpur hotel, you'll be 3.9 km (2.4 mi) from Malaysian Houses of Parliament and 4.1 km (2.6 mi) from Asean Sculpture Garden.

Luxury Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$76* Per night/room 18 Oct. - 19 Oct.

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Prestige)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, 2 Single Beds, Business Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Luxury Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel Kuala Lumpur Damansara ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sofitel Kuala Lumpur Damansara

Everyone (3)
5 out of 5
Great service and excellent staff. We spent 8 nights there and had an awesome time there.

Posted by on 3 Jan. 2019

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Comment from Hotel Management

7 Jan. 2019 by Guest Experience Manager

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the pleasure to welcome you back with us very soon. Best Regards, Vincent Berry Guest Experience

3 out of 5

Room hadn’t been cleaned!

My room hadn’t been cleaned. The bed wasn’t made, there were used coffee and tea cups, the bins were full and there were none of the usual shampoo and bath gel. Now if the property was at full capacity and there was an oversight then perhaps I could understand but the place was virtually empty. When I called and complained, instead of offering to move me to another room or offering an upgrade, they simply offered to come and clean the room. Now I travel a alot and I have never come across something like this before. Maybe you could expect it in a 3 Star property but not a 5 Star and certainly not the Sofitel. I’m an Accor Plus member too! Other than that, the property is very new and nice. Just need to work on the customer service I think.

Posted by , from Melbourne on 22 Mar. 2018

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Comment from Hotel Management

27 May 2018 by Thomas Gassner

Bonjour Aaron, Please accept my sincere apologies on the shortfall that you had encountered during your visit with us. Your valued feedback regarding the room condition are carefully noted by our Front Office Manager and Executive Housekeeper for the team to improve and to ensure a non-repeat of the shortfalls for any of our guests. Once again, thank you for choosing us and we are looking forward for an opportunity to have you to restore the confidence with us again. Sincerely, Thomas Gassner General Manager

5 out of 5

Meets world class standards

Well mannered and friendly staff, wide range of bar drinks, spacious and well maintained hotel with great facilities and plenty of bottled water for guest ( that’s A plus) that comes handy for guest from overseas like me. Thank you Sofitel and team. Well done and keep up the standard.

Posted by , from South Australia on 21 Mar. 2018

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Comment from Hotel Management

27 May 2018 by Thomas Gassner

Bonjour Jason, Thank you for being our Elite member and taking the time to share your feedback with us. I am delighted to read your feedback and our Ambassadors have received it with great pride knowing that they have contributed to make your stay a memorable one. Once again, thank you for choosing us and we are looking forward welcoming you very soon for crafting the ‘Magnifique’ experience. Sincerely, Thomas Gassner General Manager

About the Sofitel Kuala Lumpur Damansara

Location No. 6 Jalan Damanlela, Kuala Lumpur, 50490

Property Features

Sofitel Kuala Lumpur Damansara offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Spa services, a library, and a terrace are also featured at the luxury Sofitel Kuala Lumpur Damansara. Parking is available for a fee. This 5-star Kuala Lumpur hotel is smoke free.

  • 312 guestrooms or units
  • 23 levels
  • Built in 2017
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: MRT Phileo Damansara (6.3 km / 3.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sofitel Kuala Lumpur Damansara offers 312 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. This Kuala Lumpur hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.

Wan Chun Ting - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Kwee Zeen - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open daily.

Sofi's Deli - This café serves breakfast, lunch, and dinner. Open daily.

Nizza - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

This property enforces a smart casual dress code in Club Millesime.

Club Millesime is currently closed. Guests booked in guestrooms with Business Lounge access receive breakfast and refreshments at an alternate dining venue.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels).

  • One child stays free
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: MYR 85.0 for adults and MYR 42.5 for children (approximately)
  • Self parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Kuala Lumpur Damansara Hotel
  • Sofitel Damansara Hotel
  • Sofitel Damansara
  • Sofitel Kuala Lumpur Damansara Hotel
  • Sofitel Kuala Lumpur Damansara Kuala Lumpur
  • Sofitel Kuala Lumpur Damansara Hotel Kuala Lumpur

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.