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A luxury stay in Kuala Lumpur awaits you at Sofitel Kuala Lumpur Damansara. You'll be 4.5 km (2.8 mi) from University of Malaya and 4.7 km (2.9 mi) from Kuala Lumpur Sentral. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour fitness center.
All 312 soundproofed rooms feature free WiFi, MP3 docks, and TVs. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include soaking tubs and rainfall showerheads, while premium bedding and pillow menus invite a good night's rest. Additionally, separate bathtubs and showers, espresso makers, and free newspapers are available.
The restaurant, Wan Chun Ting, serves Chinese cuisine and is open for lunch and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the Turkish bath/hammam, sauna, and pool loungers. Other amenities include free WiFi in public areas, massage/treatment rooms, and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of self parking.
With a stay at this 5-star Kuala Lumpur hotel, you'll be 4.9 km (3.1 mi) from Merdeka Square and 3.9 km (2.4 mi) from Malaysian Houses of Parliament.
Sofitel Kuala Lumpur Damansara ratings based on 3 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Sofitel Kuala Lumpur Damansara
Everyone (3)
5 out of 5
Great service and excellent staff. We spent 8 nights there and had an awesome time there.
Posted by a verified traveller on 3 Jan. 2019
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Comment from Hotel Management
7 Jan. 2019
by Guest Experience Manager
Dear Guest,
We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope to have the pleasure to welcome you back with us very soon.
Best Regards,
Vincent Berry
Guest Experience
3 out of 5
Room hadn’t been cleaned!
My room hadn’t been cleaned. The bed wasn’t made, there were used coffee and tea cups, the bins were full and there were none of the usual shampoo and bath gel. Now if the property was at full capacity and there was an oversight then perhaps I could understand but the place was virtually empty.
When I called and complained, instead of offering to move me to another room or offering an upgrade, they simply offered to come and clean the room.
Now I travel a alot and I have never come across something like this before. Maybe you could expect it in a 3 Star property but not a 5 Star and certainly not the Sofitel. I’m an Accor Plus member too!
Other than that, the property is very new and nice. Just need to work on the customer service I think.
Posted by Aaron, from Melbourne on 22 Mar. 2018
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Comment from Hotel Management
27 May 2018
by Thomas Gassner
Bonjour Aaron,
Please accept my sincere apologies on the shortfall that you had encountered during your visit with us. Your valued feedback regarding the room condition are carefully noted by our Front Office Manager and Executive Housekeeper for the team to improve and to ensure a non-repeat of the shortfalls for any of our guests.
Once again, thank you for choosing us and we are looking forward for an opportunity to have you to restore the confidence with us again.
Sincerely,
Thomas Gassner
General Manager
5 out of 5
Meets world class standards
Well mannered and friendly staff, wide range of bar drinks, spacious and well maintained hotel with great facilities and plenty of bottled water for guest ( that’s A plus) that comes handy for guest from overseas like me. Thank you Sofitel and team. Well done and keep up the standard.
Posted by Jason, from South Australia on 21 Mar. 2018
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Comment from Hotel Management
27 May 2018
by Thomas Gassner
Bonjour Jason,
Thank you for being our Elite member and taking the time to share your feedback with us.
I am delighted to read your feedback and our Ambassadors have received it with great pride knowing that they have contributed to make your stay a memorable one.
Once again, thank you for choosing us and we are looking forward welcoming you very soon for crafting the ‘Magnifique’ experience.
Sincerely,
Thomas Gassner
General Manager
Sofitel Kuala Lumpur Damansara offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Spa services, a library, and a terrace are also featured at the luxury Sofitel Kuala Lumpur Damansara. Parking is available for a fee. This 5-star Kuala Lumpur hotel is smoke free.
312 guestrooms or units
23 levels
Built in 2017
Dining venue
Bar by the pool
Bar or lounge
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Terrace
Newspapers in lobby (free)
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Soundproofed rooms
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: Kuala Lumpur Intl. Airport (KUL) (61.5 km / 38.2 mi)
Train station: MRT Phileo Damansara (6.3 km / 3.9 mi)
Parking: Self parking available for a surcharge
Room Amenities
Sofitel Kuala Lumpur Damansara offers 312 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily.
Deep soaking tub
Minibar
MP3 dock
In-room dining (24 hours)
Television
Premium channels
Espresso maker
Electric kettle
Luxury bedding
Pillow options
Separate shower and tub
Hydromassage showerhead
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Hair dryer
Laptop safe
Bathrobes
Slippers
Designer toiletries
Bidet
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Wheelchair accessible
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Wan Chun Ting - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Kwee Zeen - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open daily.
Sofi's Deli - This café serves breakfast, lunch, and dinner. Open daily.
Nizza - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Late night fare is available from 24-hour room service.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Spa Services
Massages
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property enforces a smart casual dress code in Club Millesime.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are available for MYR 150.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) guidelines.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wear personal protective equipment
Security system
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Property does not follow sanitisation practices of any association
Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
Debit cards
Gap period enforced between guests' stays 24 hours
Fees
Guests will be asked to pay the following charges at the property:
A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: MYR 85.0 for adults and MYR 42.5 for children (approximately)
Self parking fee: MYR 10 per day
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: MYR 150.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Sofitel Kuala Lumpur Damansara Hotel
Sofitel Damansara Hotel
Sofitel Damansara
Sofitel Kuala Lumpur Damansara Hotel
Sofitel Kuala Lumpur Damansara Kuala Lumpur
Sofitel Kuala Lumpur Damansara Hotel Kuala Lumpur
You should know
Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
