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Aparthotel

THE FACE Suites Hotel

Property class: 5 and above

Photo gallery for THE FACE Suites Hotel

A high-rise hotel with a prominent sign reading "PLATINUM."
A modern hotel lobby with a long corridor, seating areas, and a television.
A rooftop infinity pool with lounge chairs, a wooden deck, and a city skyline view.
A modern lobby with a curved reception desk, seating area, and large windows overlooking a pool.
A modern hotel entrance with a glass facade, a silver car parked outside, and a person standing by the entrance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
The current price is AU$139
includes taxes & fees
20 Oct - 21 Oct

Explore the area

View map
Lobby 1,1020 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Forest Eco Park
    ‪3 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪12 min walk‬
  • Place, Petronas Twin Towers
    ‪14 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪64 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

A modern living room with a grey sofa, a flat-screen TV, and a bookshelf. There is a dining area with a table and chairs, and a kitchen in the background.

Deluxe Room, 1 Bedroom

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

A modern hotel room with a bed, a sofa, a dining area, and a TV.

Superior Room, 1 Bedroom

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

A modern living room with a grey sofa, a coffee table, and a TV mounted on the wall. There is a bookshelf with decorative items and a door leading to a laundry area.

Premier Room, 1 Bedroom

  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

A modern hotel room with a bed, a sofa, a dining area, and a TV.

Superior Room, 2 Bedrooms

  • 95 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms

A modern hotel room with a bed, a sofa, a dining area, and a TV.

Deluxe Room, 2 Bedrooms

  • 98 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premier Room, 2 Bedrooms

A modern office with a desk, chair, and bookshelves.

Premier Room, 2 Bedrooms

  • 123 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Grand Premier

A modern hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window offering a view of the sky.

One Bedroom Grand Premier

  • 101 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 1 Bedroom

A hotel room with two beds, a nightstand with a lamp, and a view of the street through a window with curtains.

Superior Twin Room, 1 Bedroom

  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, 1 Bedroom

A hotel room with two beds, a nightstand with a lamp, and a view of the street through a window with curtains.

Deluxe Twin Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Bedrooms

A hotel room with two beds, a nightstand with a lamp, and a view of the street through a window with curtains.

Superior Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Bedrooms

A hotel room with two beds, a nightstand with a lamp, and a view of the street through a window with curtains.

Deluxe Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

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About the area

Kuala Lumpur

A luxury stay in the heart of Kuala Lumpur awaits you at THE FACE Suites Hotel. Within just a 15-minute stroll, you'll find popular places like Petronas Twin Towers and Suria KLCC Shopping Centre. Highlights at this aparthotel include 2 restaurants, 2 outdoor swimming pools and in-room kitchenettes. .Each apartment is soundproofed and features an LED TV with satellite channels, along with a washer/dryer, free WiFi and free bottled water. A kitchenette comes equipped with a fridge, a microwave and a dishwasher, and room service is also available. Nice touches to enhance your stay include bathrobes and slippers. A living room, a safe and a hairdryer are also available. .The café, Cafe iL Viso, serves international cuisine. Deep Blue is the aparthotel's own rooftop bar, serving drinks along with lunch and dinner. Enjoy the gym and kids' swimming pool. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 5-property class Golden Triangle aparthotel include KLCC Park and Pavilion Kuala Lumpur.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Kuala Lumpur Forest Eco Park - 3 min walk - 0.3 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • Petronas Twin Towers - 14 min walk - 1.2 km
  • KLCC Park - 14 min walk - 1.2 km
  • Kuala Lumpur Tower - 19 min walk - 1.6 km

Getting around

  • Bukit Nanas Station - 4 min walk
  • Kuala Lumpur Sultan Ismail Station - 15 min walk
  • Kuala Lumpur International Airport (KUL) - 56 min drive

Restaurants

  • ‪Wariseni - ‬4 min walk
  • ‪Cafe: In House - ‬3 min walk
  • ‪The Morning After - ‬5 min walk
  • ‪Deepblue - ‬1 min walk
  • ‪Mixing Room - ‬3 min walk

About this property

THE FACE Suites Hotel

As a guest of THE FACE Suites Hotel, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury THE FACE Suites Hotel also features a rooftop terrace, concierge services, and laundry facilities. For a fee, parking is available.

  • 200 guestrooms or units
  • 51 levels
  • 2 dining venues
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • ATM
  • Lift
  • Bar or lounge
  • Coffee shop
THE FACE Suites Hotel offers 200 air-conditioned accommodations with washers/dryers and a safe. 42-inch LED televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

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  • Pool
  • Kitchen
  • Washing machine
  • Dryer
4.5 out of 5, Wonderful, 548 reviews
The price is AU$158
includes taxes & fees
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Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 40 per day)
  • Valet parking on site (MYR 40 per stay)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MYR 110 per night

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with cable/satellite channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city centre

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 200 units
  • 51 floors
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Turn off the lights, lock the doors and return the keys

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at THE FACE Suites Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 110.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MYR 40 per day
  • Valet parking fee: MYR 40 per stay
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur
THE FACE Suites Hotel Aparthotel
THE FACE Suites Hotel Kuala Lumpur
THE FACE Suites Hotel Aparthotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at THE FACE Suites Hotel?

THE FACE Suites Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at THE FACE Suites Hotel?

As of 15 Oct 2026, prices found for a 1-night stay for 2 adults at THE FACE Suites Hotel on 20 Oct 2026 start from AU$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at THE FACE Suites Hotel?

Yep, THE FACE Suites Hotel has a self car park for MYR 40 per day. A self car park is also available, for a fee.

Does THE FACE Suites Hotel have a pool?

Yep, and guests love it! THE FACE Suites Hotel has 2 outdoor swimming pools and a kids' pool.

Does THE FACE Suites Hotel serve breakfast?

Sure does, brekkie is available daily.

Is there a free airport shuttle available at THE FACE Suites Hotel?

No, THE FACE Suites Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at THE FACE Suites Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at THE FACE Suites Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at THE FACE Suites Hotel?

No, pets and service animals are not allowed.

THE FACE Suites Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1013 out of 1788 reviews
Rating 8 - Good. 517 out of 1788 reviews
Rating 6 - Okay. 135 out of 1788 reviews
Rating 4 - Poor. 74 out of 1788 reviews
Rating 2 - Terrible. 49 out of 1788 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very roomy and nice facility.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Happy with my stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Room was clean and the staff kept it that way. Very nice location.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It has a kitchen.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room size and amenities were very good
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Food was really good and fresh, rooms are spacious and the view of the pool is amazing.Worth the money
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel, enjoyed our stay would highly recommend.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great Stay!

It was a good visit and the pool was amazing!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the apartment style hotel room: spacious, clean, beds are comfortable, bathroom is spacious. Breakfast buffet was great. Hotel location is good, walking distance to shopping centres and night market. Check in and out were fast.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Communication, listing accuracy
The room very big but for me no need this much big room. For bath hot water you have to switch on a button this is crazy.. hotels floors smells heavily foos spicy…
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
At the Faces hotel the room was good but the hot water is really hot so you need to be careful. The breakfast was an average. Location was great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
A truly outstanding stay — the hotel excels in both comfort and service. The rooms are exceptionally spacious, providing a sense of luxury and relaxation that is hard to find. The swimming pool is a standout feature, beautifully maintained and ideal for unwinding after a long day. Service throughout the hotel was impeccable, with staff demonstrating professionalism, attentiveness, and genuine hospitality. Every aspect of the experience was delivered to a high standard, making this a property I would highly recommend and gladly return to.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Overall a decent place to stay if having a short visit.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Disliked: Cleanliness
Room was ok. But there were 3 or 4 more accommodations had existed in the same building.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Excellent room, clean and spacious! Close to KLCC Suria (shopping and food) Good breakfast and friendly staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love everything The room has 2 bedrooms This is the best experience I ever have
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Amenities, communication
Location is good
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Massive apartment room. Nice and clean and very comfortable. Supplied bottles of water every morning which is a life saver
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy
Checking takes some time , lifts are smooth but .not very often
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are clean and it's pretty good value for the money. 5 star hotel rating is a bit generous considering the amenities are not that superb, and staff range from very friendly and helpful to a bit confused.The area is fairly central which is nice. Elevators are slow, especially to the pool, but it's not the biggest deal. Speaking of the pool, it's cool but rather crowded.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
We just finished an unbelievable time in Kuala Lumpur. The Face Suites was a solud part of our time there. The rooftop infinity pool was one of our favourite memories.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super!!!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great stay Joy the server upstairs was amazing with many great recommendations. Highly recommend
Stayed 2 nights in Jul 2025