All 607 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, separate bathtubs and showers, and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches include bathrobes, slippers, and free toiletries. Additionally, free newspapers, free bottled water, and in-room massages are available.
A day of pampering at Vibes Spa can include massages, body scrubs, and aromatherapy. The buffet restaurant, Sedap, serves international cuisine and is open for breakfast, lunch, and dinner. Blu Bar is the hotel's own bar. Enjoy the outdoor swimming pool, 24-hour fitness center, sauna, and kids' swimming pool. Business amenities include a conference center and a business center. Plus you'll find free WiFi in public areas, concierge services, and a 24-hour front desk. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free shopping center shuttle.
Attractions within a 10-minute walk of this 5-star Kuala Lumpur City Centre hotel include Aquaria KLCC and Lot 10 Shopping Centre.
24 May 2019 by Morgane Borrel
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur City Centre - Hotel & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Borrel Guest Experience Manager
30 May 2018 by Pullman KLCC Hotel & Residences
Thank you for your feedback. We are happy to read that our staff took good care of you. Your comment about the walkways/sidewalks is noted. We hope to see you again soon.
16 Jan. 2018 by Evon Oon
Dear Ross, thank you for your positive feedback. It is gratifying to read that you had a pleasant stay and that our staff took good care of you. We hope to see you again soon.
31 Jul. 2017 by Simon Angove
Dear Sam, thank you for sharing your experience following your stay. We are happy that Ragu took good care of you and your encouraging comments will be shared with him. Your feedback regarding our Reception staff is also duly noted and rest assured action will be taken to improve the check-in and check-out process. Thank you again for taking the time to write and we hope to have the pleasure of welcoming you back.
30 Jun. 2017 by Simon Angove
Dear Sharon, thank you for your feedback and the wonderful 5/5 rating. We appreciate you taking the time to share your experience following your stay. Your suggestions for improvement have been noted and action will be taken. We are delighted that you had a pleasant stay and we look forward to the pleasure of welcoming you back.
29 Mar. 2017 by Zayne Boon
Dear Michael, thank you for your feedback. We are pleased that you enjoyed your stay and that our staff took good care of you. Your comments about the room and bathroom have been noted for corrective action to be taken. Thank you for bringing this to our attention and we look forward to welcoming you back.
Due to COVID-19, this property’s food and beverage options may be limited.
Pullman Kuala Lumpur City Centre Hotel & Residences offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. You'll find a business center on site. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Pullman Kuala Lumpur City Centre Hotel & Residences. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Valet parking (surcharge)
Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Sedap - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Red - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Enju - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.
Blu Bar - Onsite bar. Open daily.
Terrace Poolside Grill - Onsite bar. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.