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Pullman Kuala Lumpur City Centre Hotel & Residences

5.0 star property
Luxury hotel with 4 restaurants, 6-minute walk to Pavilion Kuala Lumpur

Photo gallery for Pullman Kuala Lumpur City Centre Hotel & Residences

Terrace/patio
Exterior
Outdoor pool, pool loungers
Club Suite, 1 King Bed, Club lounge access
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$188
includes taxes & fees
27 Feb - 28 Feb

Explore the area

View map
No. 4 Jalan Conlay, Kuala Lumpur, 50450
  • Place, Pavilion Kuala Lumpur
    ‪5 min walk‬
  • Place, KLCC Park
    ‪5 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Bathrobes
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds, Club lounge access

Club Room, 2 Single Beds, Club lounge access

Club Room, 2 Single Beds, Club lounge access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Apartment, 1 Bedroom (1 King bed)

Deluxe Apartment, 1 Bedroom (1 King bed)

Deluxe Apartment, 1 Bedroom (1 King bed)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 97 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Club Room, 1 King Bed, Club lounge access

Club Room, 1 King Bed, Club lounge access

Club Room, 1 King Bed, Club lounge access

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Separate bath and shower
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Separate bath and shower
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Prestige Room, 1 King Bed

Prestige Room, 1 King Bed

Prestige Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Separate bath and shower
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Club lounge access

Club Suite, 1 King Bed, Club lounge access

Club Suite, 1 King Bed, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bath and shower
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 201 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Club lounge access

Executive Suite, 1 King Bed, Club lounge access

Executive Suite, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bath and shower
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Penthouse, 1 King Bed, Club lounge access

Club Penthouse, 1 King Bed, Club lounge access

Club Penthouse, 1 King Bed, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bath and shower
Hairdryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Regency Suite, 1 King Bed, Club Lounge Access

Regency Suite, 1 King Bed, Club Lounge Access

Regency Suite, 1 King Bed, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bath and shower
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (1 King Bed)

Premium Apartment, 1 Bedroom (1 King Bed)

Premium Apartment, 1 Bedroom (1 King Bed)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bath and shower
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Governor Suite Club Lounge Access, 1 King Size Bed

Governor Suite Club Lounge Access, 1 King Size Bed

Governor Suite Club Lounge Access, 1 King Size Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Separate bath and shower
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bath and shower
Hairdryer
  • Sleeps 6
  • 2 Double Beds

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About the area

Kuala Lumpur

A luxury stay in the heart of Kuala Lumpur awaits you at Pullman Kuala Lumpur City Centre Hotel & Residences. Within just a 15-minute stroll, you'll find popular places like KLCC Park and Pavilion Kuala Lumpur. Highlights at this family-friendly hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Vibes Spa can include massages, body scrubs and aromatherapy. The buffet restaurant, Sedap, serves international cuisine and is open for breakfast, lunch and dinner. Blu Bar is the hotel's own bar. Enjoy the outdoor swimming pool, 24-hour gym, sauna and kids' swimming pool. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Within a 15-minute walk of this 5-property class Kuala Lumpur City Centre hotel, attractions include Suria KLCC Shopping Centre and Jalan Alor.

What's nearby

  • Kuala Lumpur Convention Centre - 3 min walk - 0.3 km
  • Pavilion Kuala Lumpur - 5 min walk - 0.5 km
  • KLCC Park - 5 min walk - 0.5 km
  • Suria KLCC Shopping Centre - 7 min walk - 0.6 km
  • Petronas Twin Towers - 12 min walk - 1.0 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • Conlay MRT Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 54 min drive

Restaurants

  • ‪Kyöchon 1991 - ‬2 min walk
  • ‪Vertigo - ‬2 min walk
  • ‪Sedap Restaurant - ‬1 min walk
  • ‪Grand Imperial Restaurant - ‬2 min walk
  • ‪Hakka Restaurant 客家飯店 - ‬4 min walk

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Luxury hotel with 4 restaurants, 6-minute walk to Pavilion Kuala Lumpur
Pullman Kuala Lumpur City Centre Hotel & Residences offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Pullman Kuala Lumpur City Centre Hotel & Residences. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 607 guestrooms or units
  • 29 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2002
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Valet parking on site (MYR 30 per day)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 91.80 for adults and MYR 45.90 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Blu Bar
  • Enju
  • Red
  • Sedap
  • Terrace Poolside Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Kuala Lumpur City Centre Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 91.80 for adults and from MYR 45.90 for children
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Prince Kuala Lumpur
Kuala Lumpur Hotel Prince
Kuala Lumpur Prince
Kuala Lumpur Prince Hotel
Prince Hotel
Prince Hotel Kuala Lumpur
Prince Kuala Lumpur
Prince Kuala Lumpur Hotel
Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre
Pullman Kuala Lumpur City Centre Hotel Residences
Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Pullman Kuala Lumpur City Centre Hotel & Residences?

Pullman Kuala Lumpur City Centre Hotel & Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Kuala Lumpur City Centre Hotel & Residences?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Pullman Kuala Lumpur City Centre Hotel & Residences on 27 Feb 2026 start from AU$187.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Kuala Lumpur City Centre Hotel & Residences?

Yep, Pullman Kuala Lumpur City Centre Hotel & Residences has a free self car park. Additionally there is valet parking for MYR 30 per day.

Is there a spa on site at Pullman Kuala Lumpur City Centre Hotel & Residences?

Yep, Vibes Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Pullman Kuala Lumpur City Centre Hotel & Residences have a pool?

Pullman Kuala Lumpur City Centre Hotel & Residences has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Pullman Kuala Lumpur City Centre Hotel & Residences?

Pullman Kuala Lumpur City Centre Hotel & Residences features a full-service spa, an outdoor pool and 4 restaurants.

What makes Pullman Kuala Lumpur City Centre Hotel & Residences a romantic place to stay?

A hot tub and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Pullman Kuala Lumpur City Centre Hotel & Residences.

Is Pullman Kuala Lumpur City Centre Hotel & Residences family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that Pullman Kuala Lumpur City Centre Hotel & Residences is a hit with families.

Does Pullman Kuala Lumpur City Centre Hotel & Residences serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Pullman Kuala Lumpur City Centre Hotel & Residences?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Pullman Kuala Lumpur City Centre Hotel & Residences?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Kuala Lumpur City Centre Hotel & Residences?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pullman Kuala Lumpur City Centre Hotel & Residences?

No, pets and service animals are not allowed.

Pullman Kuala Lumpur City Centre Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1005 reviews
Rating 8 - Good. 298 out of 1005 reviews
Rating 6 - Okay. 100 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Li-Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and easy to meet up with people
Stayed 2 nights in Sep 2025

10/10 Excellent

Udin

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2025

10/10 Excellent

Firdaus

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really good, beds where nice and firm, room was clean and spacious, no issues in our stay , staff where lovely .would recommend .
Stayed 5 nights in Oct 2025

8/10 Good

Janice, Burnaby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very nice, Isa and Moustafa made our experience delightful.
Stayed 4 nights in Oct 2025

6/10 Okay

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located near shopping and restaurants Great staff. Particularly, Ikram (porter/greeter) was very helpful in getting us Grab to leave during road closure and traffic was at a standstill. He got on the phone and talked to driver for us and made sure we were able to secure a ride. Such a big help on a chaotic day!
Stayed 6 nights in Oct 2025

10/10 Excellent

Gillian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a club room and the service in the executive lounge was great - friendly and attentive. The room was spacious and kept nice and clean
Stayed 5 nights in Oct 2025

10/10 Excellent

TERUKANE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 4 nights in Oct 2025

10/10 Excellent

Li-Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip convenience to grab and also for business associate to meetup
Stayed 2 nights in Sep 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Chen Fui Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to improve the breakfast choice
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniyal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was sweet the entire time. Got our room instantly when we reached
Stayed 5 nights in Sep 2025

10/10 Excellent

Maryam

Stayed 1 night in Sep 2025

6/10 Okay

Devanick

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs work. The rooms felt a little dated, the floors in the hallways had weird potholes under the carpet and my first room absolutely smelt like mould. Fortunately, the housekeeping team were lovely and coordinated a new room for me in a recently updated side of the building.
Stayed 3 nights in Sep 2025

8/10 Good

Tu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great staff prompt friendly But a weird smell in our room.
Stayed 2 nights in Sep 2025

8/10 Good

Chan Siong, SINGAPORE

Travelled with group
Liked: Cleanliness, staff & service
The 2 bedroom apartment is a bit dated but at least the bed is very comfortable. Breakfast quality down a bit but the hotel is priced competitively so it’s a trade off. Staff service is way better than pavilion hotel opposite where we are always waiting for room even at 3pm check in time. Pullman no such problem
Stayed 3 nights in Sep 2025

10/10 Excellent

Sitti Nurliza, Kota Bharu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward Chin-Yang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the services the staff provide, will definitely come back to stay next time
Stayed 3 nights in Sep 2025

10/10 Excellent

Seng

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good seevice
Stayed 5 nights in Sep 2025

10/10 Excellent

WAI HONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
I don't know why, but during my four-night stay, the water that just came out of the bathtub was yellow every day. It needed to be run for more than 15 minutes before it got better. The same was true for the water in the sink.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic experience, great location and staff.

Amazing experience, Top quality service and staff. The hotel is centrally located within a walking distance to a shopping district inculding the Pavillion KL. Room was spacious and spotless with many amenities avalialbe. Room service can be called anytime.
Stayed 7 nights in Aug 2025

10/10 Excellent

Le Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, the hotel is very nice and clean, the staff are very helpful and the services are great.
Stayed 2 nights in Aug 2025

10/10 Excellent

noriko

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Muzammal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to shopping malls
Stayed 2 nights in Aug 2025