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4.3 out of 5

"Excellent location, older hotel " More

By a verified traveller on Sat 09 Sep 2023

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Hotel Description

A luxury stay in the heart of Kuala Lumpur awaits you at Grand Millennium Hotel Kuala Lumpur. Within steps you'll find Lot 10 Shopping Centre and Pavilion Kuala Lumpur. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

The restaurant, Lai Ching Yuen, serves Chinese cuisine and is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, kids' swimming pool, and pool loungers as well as access to fitness classes. 3541 square feet (329 square meters) of event facilities include 15 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 5-star Kuala Lumpur City Centre hotel include Jalan Alor and KLCC Park.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$123* Per night/room 3 Apr. - 4 Apr.

Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Grand Millennium Hotel Kuala Lumpur ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Millennium Hotel Kuala Lumpur

Everyone (6) Couples (2) Family (3)
4 out of 5
Excellent location, older hotel

Posted by on 9 Sep. 2023

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Comment from Hotel Management

14 Sep. 2023 by The Management

Dear Rebecca,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur

5 out of 5

Posted by on 24 Oct. 2022

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3 out of 5
The property looks very nice from the outside but from the inside there is nothing special about. It doesn’t look or feel like 5 star hotel. The cleanliness needs attention, there Is dust behind every furniture.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by General Manager

Dear Guest, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review with us. I am sorry to learn that we did not meet your expectations during your recent stay. Your feedback is important to us as this will be our sources in improving the service we provide to our valuable guests, like you. Rest assured that we will look into this matter immediately to ensure similar issues do not recur in the future. Once again, we apologise for the inconvenience caused and look forward to have another opportunity to welcome you back again soon. Best regards, Mark Heywood, General Manager

4 out of 5

Posted by on 18 Jan. 2020

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Comment from Hotel Management

25 Feb. 2020 by General Manager

Dear Guest, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share your review with us. We hope to welcome you back soon. Best regards, Mark Heywood, General Manager

5 out of 5

Posted by on 11 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by GMKL

Dear Anonymous on Wotif, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review regarding your stay with us. We look forward to welcome you back soon. Best regards, Ko Van den Hil, General Manager

5 out of 5
loved the location and the service. Staff were very nice to deal with

Posted by on 10 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by Best regards, Ko Van den Hil, General Manager

Dear Guest, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your stay with us. We are pleased to learn of your positive experience during your recent visit and we hope you were able to explore some of the top attractions within the vicinity. All of us here look forward to welcome you back for another memorable stay in the heart of Bukit Bintang soon.

5 out of 5

Posted by on 24 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Best regards, Ko Van den Hil, General Manager

Dear Guest‎, we are most delighted to know you had an overall pleasant stay and truly appreciate your time in giving us a five-star rating. All of us here look forward to welcoming you back soon.

5 out of 5
Location is amazing. So central to shopping, the night food markets and the towers.

Posted by on 30 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Best regards, Ko Van den Hil, General Manager

Dear Guest, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your stay with us. We are pleased to learn of your excellent experience during your recent visit and we hope you were able to explore some of the top attractions within the vicinity. All of us here look forward to welcome you back for another memorable stay in the heart of Bukit Bintang soon.

3 out of 5
good location, club room staff need to be better at customer service

Posted by on 30 May 2019

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Comment from Hotel Management

18 Jun. 2019 by Best regards, Ko Van den Hil, General Manager

Dear Guest, thank you for staying at Grand Millennium Kuala Lumpur recently. I am sorry to hear that your experience was not all perfect and I apologise that we missed the mark on this occasion. Your feedback is important to us as this will be our source in improving the service we provide to our valuable guests like you. Rest assured, we will look into the areas of improvements to ensure immediate remedial actions are in place. Once again, we apologise for the inconveniences caused and hope to have the opportunity to host you again.

5 out of 5
It was right in the shopping hub and surrounded by great eateries

Posted by on 22 Mar. 2019

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Comment from Hotel Management

28 Mar. 2019 by Best regards, Ko Van den Hil, General Manager

Dear Guest, thank you for staying with us at Grand Millennium Kuala Lumpur. We are delighted to know that you had a memorable visit and we look forward to welcoming you back to the heart of Bukit Bintang once again.

About the Grand Millennium Hotel Kuala Lumpur

Location 160 Jalan Bukit Bintang, Kuala Lumpur, 55100

Property Features

Grand Millennium Hotel Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business center, 15 meeting rooms, and limo/town car service. Event space at this hotel measures 3541 square feet (329 square meters) and includes conference space. A children's pool, spa services, and a library are also featured at the luxury Grand Millennium Hotel Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Kuala Lumpur hotel is smoke free.

  • 468 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 3541 sq ft of conference space
  • 329 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (2.3 km / 1.4 mi)
  • Metro station: Bukit Bintang Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Millennium Hotel Kuala Lumpur offers 468 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

  • Deep soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Lai Ching Yuen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Mill - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Bistro 160 - This café serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Hanaya - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 3
  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The Club Lounge is open 6 AM-11 PM and enforces a strict dress code. This property does not allow children 12 and younger to access the Club Lounge.

Grand Millennium Hotel Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 200.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Grand Millennium Hotel Kuala Lumpur

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • Children stay free
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Sustainability/community reinvestment (10% revenue or more)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 70–100 for adults, and MYR 40–58 for children
  • Fee for wired internet in public areas: MYR 55 per 24-hour period (rates may vary)
  • Airport shuttle fee: MYR 195 per vehicle (one-way, maximum occupancy 4)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Millennium Kuala Lumpur
  • Grand Millennium Hotel
  • Kuala Lumpur Grand Millennium
  • Grand Millennium Hotel Kuala Lumpur
  • Grand Millennium Kuala Lumpur Hotel Kuala Lumpur
  • Grand Millennium
  • Grand Millennium Kuala Lumpur Hotel
  • Grand Millennium Kuala Lumpur
  • Grand Millennium Hotel Kuala Lumpur Hotel
  • Grand Millennium Hotel Kuala Lumpur Kuala Lumpur
  • Grand Millennium Hotel Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.