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4.6 out of 5

"The property is extremely good value, staff are friendly and helpful. Club lounge is well worth the money. Pool facilities are tired and need upgradin ... " More

By a verified traveller on Tue 11 Jun 2019

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Hotel Description

A luxury stay in Kuala Lumpur awaits you at InterContinental Kuala Lumpur. Within just a 15-minute stroll, you'll find popular places like Petronas Twin Towers and Suria KLCC Shopping Centre. Highlights at this family-friendly hotel include 5 restaurants, a full-service spa, and an outdoor swimming pool.

All 473 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and in-room childcare. Minibars provide refreshments, and 24-hour room service is also available. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and bathrobes. Separate bathtubs and showers, coffee/tea makers, and down comforters are also available.

A day of pampering can include massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Tao Chinese Cuisine, serves Chinese cuisine and is open for lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the 24-hour fitness center and kids' swimming pool. Business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available. There's also valet parking, along with the convenience of a free area shuttle.

Within a 15-minute walk of this 5-star Kuala Lumpur City Centre hotel, attractions include KLCC Park and Royal Thai Embassy.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 2 Single Beds (Intercontinental)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Room, 2 Single Beds (Premier)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed (Intercontinental)

Bed Count 1 King Bed Maximum Occupancy 2 Max

InterContinental Kuala Lumpur ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Kuala Lumpur

Everyone (7) Couples (3) Family (7)
4 out of 5
The property is extremely good value, staff are friendly and helpful. Club lounge is well worth the money. Pool facilities are tired and need upgrading. Gym facility is very good.

Posted by on 11 Jun. 2019

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2 out of 5

Posted by on 28 Apr. 2019

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5 out of 5
Everything about my stay was great. I couldn't fault the friendliness and helpfulness of the staff. I will certainly stay there again and recommend friends. My only downfall was having to pay the extra SST even though I had booked prior to the date..

Posted by , from Brisbane Qld Aust on 13 Nov. 2018

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5 out of 5
Very friendly,always accommodating, very nice breakfast and dinner , relaxing close to everywhere . Special thanks for Mr.ali the manager and Ms Ann who made sure all our needs were met they were very helpful Thanks

Posted by , from australia on 8 Aug. 2018

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4 out of 5
The facilities were ok but the room needed more thourough cleaning or it seemed that way because the carpets in the room looked old or outdated.

Posted by on 19 Apr. 2017

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5 out of 5

Friendly staff and clean..

We had a great time and thank so much to all staff in Hotel as they are so kind and helpful. Breakfast was bit disappointed but understand it was CNY... so busy and not much change everyday and wait too long for some sections. Location is so good, room condition is fantastic... swimming pool is good.

Posted by , from Brisbane on 2 Feb. 2017

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5 out of 5
Pros: Friendly staff and great swimming pool
Cons: Hot breakfast food was only warm
Location: Australia
rainy monsoon season in December

Posted by , from Australia - NSW - Sydney on 29 Dec. 2014

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3 out of 5
Pros: Proximity to KLCC
Cons: Definitely not on par with other Intercons
Location: Close to everything

Posted by , from Sweden on 31 Mar. 2014

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5 out of 5
Pros: Cleanliness and standard of facilities are first class
Cons: Concierges could be a bit more knowledgable on the location of popular attractions
Location: Outstanding
Facilities: Top of the line; Value: Great deal; Service: Outstanding; Cleanliness: Gleaming, Beautiful;

Posted by , from Australia - SA - Adelaide on 26 Mar. 2014

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5 out of 5
Pros: Nice lobby, good size rooms and toilets, quiet room
Cons: Location little bit away from shopping districts but free shuttle helps
Facilities: Home away from home; Service: Professional;

Posted by , from Australia - NSW - Sydney on 28 Sep. 2013

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About the InterContinental Kuala Lumpur

Location 165 Jalan Ampang, Kuala Lumpur, 50450

Property Features

InterContinental Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 5 restaurants on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi and wired Internet. A business center and limo/town car service are available. Event space at this hotel measures 10362 square feet (963 square meters). A children's pool, spa services, and tour/ticket assistance are also featured at the luxury InterContinental Kuala Lumpur. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 473 guestrooms or units
  • 30 levels
  • 5 dining venues
  • 10362 sq ft of conference space
  • 963 sq m of conference space
  • Bar by the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur Intl. Airport (KUL) (59.7 km / 37.1 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (3.2 km / 2 mi)
  • Metro station: Ampang Park Station (0.4 km / 0.2 mi)
  • Property shuttles: Free area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Kuala Lumpur offers 473 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets. This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Tao Chinese Cuisine - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Tatsu Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Serena Brasserie - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Spa Services

  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 116.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at InterContinental Kuala Lumpur

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) and Clean Promise (IHG) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 72 for adults and MYR 36 for children (approximately)
  • Valet parking fee: MYR 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 116.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Intercontinental Hotel Kuala Lumpur
  • Intercontinental Kuala Lumpur
  • Kuala Lumpur Intercontinental
  • InterContinental Kuala Lumpur Hotel
  • Intercontinental Kuala Lumpur Hotel Kuala Lumpur
  • Kuala Lumpur Nikko Hotel
  • Nikko Kuala Lumpur
  • InterContinental Kuala Lumpur Hotel
  • InterContinental Kuala Lumpur Kuala Lumpur
  • InterContinental Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.